Trusted Agent profile · Wokingham
Verified
★★★★★
2,240 reviews across 2 platforms
12 -14 Broad Street, Wokingham, RG40 1AB, RG40 1AB
Prospect's office in Wokingham, at 12 -14 Broad Street, is rated 4.7 out of 5 across 2,240 reviews on two platforms, including 374 Google reviews rated 4.8.
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Every review we hold for the Wokingham office, from every platform, shown as written. First names only.
5/5
TrustpilotLuke Richardson Was very helpful during…
Luke Richardson Was very helpful during our property purchase. He assisted with all queries though it was not part of his role & responsibilities. He is proactive & responsive all the time. He & Ruth made sure our transaction got completed smoothly.
5/5
TrustpilotFantastic communication
Sasha has been fantastic with managing all the niggles that arose when new tenants moved into my rented flat. Her communication has been outstanding,and everything has been dealt with swiftly and efficiently.
5/5
TrustpilotThank you so much to Dani Smith for…
Thank you so much to Dani Smith for helping me to resolve an issue I had come up, she was very efficient and quick - I couldn’t have asked for a better service! What a credit she is to the company!
5/5
TrustpilotAgnese is always very helpful and gets…
Agnese is always very helpful and gets any issues sorted quickly and efficiently. I recieve regular updates and communication. My husband and I are very pleased with the service Agnese provides on behalf of prospect.
5/5
GoogleDaniel and his team helped in the sale of my property in Wokingham. Their team is very professional and responsive. Special thanks to Nikki Nicholls(Coordinator). She handled the communication …
5/5
TrustpilotMelissa Fisher provides excellent service
For the past few months we have been dealing with Melissa Fisher at Prospect Property Management. She looks after all our 25 properties.Melissa has always been very professional, helpful, and quick at responding any of the questions/issues we have had. The past few months have been without a doubt very challenging with certain tenants, however Melissa has always been on point for keeping us in the loop and resolving any problem.We only have praises for Melissa...Thank you so much for all you do, you always go above and beyond to assist us :-)
5/5
TrustpilotBeckie went above and beyond in fixing…
Beckie went above and beyond in fixing (and eventually replacing) our tumble dryer. She was very quick to respond and made sure to call us with regular updates. We greatly appreciate all she does for us.
5/5
GoogleBrilliant experience so far. Charlotte has been a great client manager.
5/5
TrustpilotBethany Murphy recently showed me…
Bethany Murphy recently showed me around a property and I just wanted to say she was an asset to the company - extremely informed, professional and had great advice for me in regards to placing an offer.
Thank you for your 5* review, Charlotte.
5/5
GoogleProbate in the chain delayed our purchase, making it run for 8 months from having our offer accepted, to Completing. Noones fault. But throughout this long process, Ricky Wootton was always available, understanding, proactive, friendly, and …
5/5
TrustpilotLettings
I have just started renting through Prospect and have been dealing with Anna in Lettings. She has been very friendly, helpful and efficient making the whole process of renting so much easier. I would definitely recommend. Thank you Anna.
5/5
TrustpilotMatt from Wokingham
We have just purchased our first home through prospects new homes department and Matt was the estate agent who looked after us. Really responsive and friendly service throughout and made the process very easy and smooth.
5/5
TrustpilotBeth was great
Great communication from Beth From prospect warfield who was always available to manage queries from both myself and my partner. We were able to quickly secure the first property, even when all working remotely. Professional and efficient service. Would highly recommend Beth
5/5
TrustpilotService was great, property was wonderful
Kurt was great, handled my queries swiftly and professionally, gave me a virtual tour of the flat and took the time to go through any concerns I had. Place is wonderful and as advertised. Would recommend.
5/5
TrustpilotI am extremely happy with the agency
I am extremely happy with the agency, especially with Sonam's professionalism and punctuality. His dedication and attention to detail truly stand out. Highly recommended.
5/5
TrustpilotExcellent professional service
Excellent professional serviceCallum @ Wokingham office was extremely professional from start to finish. I had to relet my property at short noticed. He found a new tenant quickly and managed a smooth process.Thanks Callum
5/5
TrustpilotBeth was really informative and…
Beth was really informative and pleasant on our recent viewing. I would highly recommend her to family and friends.
5/5
TrustpilotMaria made the experience simplistic
Maria made the experience simplistic, were extremely approachable and helpful at all times. Thoroughly recommend her I would have no hesitation recommending Maria to any friends or family local as she is extremely professional and knowledgeable...
5/5
TrustpilotAbi Was Amazing!
Recently had a viewing with Abi and she was fantastic! Being first time buyers this is a whole new experience to us and Abi helped us make sure we didn't miss anything on the viewing and even gave us food for thought that we may not have thought about otherwise. Extremely helpful, very friendly and great to communicate with!
5/5
TrustpilotThey were very efficient and…
They were very efficient and communication was brilliant, had views on our property before it had even gone live, Daniel kept us updated all the time and answered any questions asap would totally recommend
5/5
GoogleWith the help from Prospect team especially Matthew i was able to get a place within a few days, Matthew was very professional and also ready to help at anytime, he went extra mile which made the move a success. Keep it up Matthew good job done.
1/5
TrustpilotA hard review to write
A hard review to write. Prospects have levels of tenancy agreements with landlords which means they take no part other than marketing the property. This made them useless when asking for help with a bad landlord. They are to blame for misrepresenting the property, claiming things worked when they did not, and claiming the heating would be 30-40 pcm when it turned out to be closer to £200 pcm. In a proper relationship the agents would make sure the tenant had a fair deal; the agents here gave no real help and became aggressive when challenged. The property itself was poorly maintained. Al in all a most unpleasant experience; would never go back to these people.
5/5
GoogleWe recently sold our house through Prospects, having been on the market for a while with another agent. Daniel and his team offered a very professional approach, along with a proactive manner in dealing with any concerns...we would definitely use them again!
5/5
TrustpilotHarmonic Stress Free Property Management
As a tenant of Prospect for over 10yrs in 3 properties, and working the past years with Beckie Baxter, my property manager, I have found the process of renting, maintaining, repairing, renewing my tenancy totally seamless and stress -free. Not wanting to complain about previous managers, however, in Beckie's safe hands, feel I have nothing to worry about and that Prospect have my back covered (and my landlord’s too, which is equally important) 😊. Well done Prospect !
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