Every review we hold for the Wokingham office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotGreat service from Nikki G
I’ve been a landlord for many years and always been happy with Prospects letting services. In particular, very happy with my property manager Nikki Gardner who is always helpful and professional. 5 star Nikki. Well done. Tim
Tim · 17 July 2026
Agent replied · 20 July 2026
Thank you for your kind words, Tim! We're thrilled to hear that you've always been happy with our customer-centric letting services and that Nikki Gardner has provided you with such reliable support. Your feedback means a lot to us, and we look forward to continuing to provide you with quality service in the future.
★★★★★ 5/5
TrustpilotI rent my property through Prospect and…
I rent my property through Prospect and am very happy with the service. The speed, helpfulness and generally proactive approach to issues taken by my agent Nikki Gardner is excellent
Michael · 12 May 2026
★★★★★ 5/5
TrustpilotI have bought and am now selling through Prospect
I have bought and am now selling through Prospect Sandhurst and they have, as a team, been very supportive, helpful and professional throughout. Amy Ingle's (to just mention one of the team) support through viewings and follow up's have been outstanding.
Anette · 17 June 2026
Agent replied · 20 June 2026
Anette, thank you for your wonderful review! We're thrilled to hear that our team, especially Amy Ingle, provided you with outstanding support throughout your experience. Your trust in our customer-centric service means a lot to us, and we look forward to continuing to assist you with quality and reliability in the future.
★★★★★ 5/5
TrustpilotSuperstar in the making!!!
Beth was absolutely amazing every step of the way! Her professionalism, dedication, and attention to detail were truly outstanding. She made the entire process seamless, keeping us informed and supported at every turn. Beth’s friendly and proactive approach turned what could have been a stressful experience into a smooth and enjoyable journey. We couldn’t have asked for better service and would recommend Beth to anyone looking for a top-notch agent. Thank you, Beth, for going above and beyond you are a superstar.
Sophie · 9 December 2024
★★★★★ 5/5
Trustpilot5*'s
Have worked with Katie Clark for a few years now and nothing is ever too much for her. She's always really helpful and on hand for any queries. Would alwasy recommend.
Andrew · 29 April 2026
★★★★★ 5/5
TrustpilotBeth at Prospect has been excellent
Beth at Prospect has been excellent, from start to finish, super professional, knowledgeable of the market. Since the sale, she has been extremely proactive, balancing the needs of her seller and the buyer. I felt completely confident that Beth would ensure this sale, albeit challenging at times, did not fall through, she found solutions and kept both the seller and buyer fully informed at every turn, as well as the solicitors. Thanks Beth, thankfully it is now all over!
Kaz · 18 December 2024
★★★★★ 4/5
TrustpilotIt has been three years going to four…
It has been three years going to four since Prospect became my letting agent and so far i have no negative experience with them. They are very helpful with my concerns and they action immediately when needed especially when I have queries regarding the property. Thanks to my property Manager Emily Cross.
Sarah · 19 March 2026
Agent replied · 20 March 2026
Hello Sarah,
Thank you for the lovely review for Emily, we really appreciate the feedback and long may the hard work continue.
Kind regards
★★★★★ 5/5
TrustpilotGreat experience with Sonam
Great experience with Sonam. He has provided a good guidance on local area and taken time to understand my needs. I will be using prospect assistance and have referred few friends towards his way. Thank you Sonam - great service!
Dipesh · 12 February 2026
★★★★★ 5/5
GoogleGreat service from Mark and the team would definitely recommend using to family and friends. Thanks all
Paul · 22 November 2025
Agent replied · 22 June 2026
Hi Paul, thank you so much for the great review, it really means a lot that you would recommend us! We hope you are getting nice and settled into your new home :)
★★★★★ 4/5
TrustpilotA good agency for your house sale
I have used Prospect a few times for house sales. For the most recent one the process was straightforward, and they supported well, finding a new buyer very quickly after one pulled out. However I think the most credit goes to the agency they use for sales progression, as my contact at Complete ASAP was fantastic. The only downside I found of using Prospect this time was that I dealt with 3 different people during 4 months of the sale, whereas previously I have had one continuous point of contact. I also found some frustration with lack of communication between office and viewings staff so information wasn't shared as smoothly as it could have been. Overall however I would likely use Prospect again as the experience was largely positive.
Claire · 14 April 2026
★★★★★ 5/5
TrustpilotI feel I am a valued "client" Landlord
I couldn’t speak more highly of Emily Cross and must thank her publicly for always responding rapidly to any concerns that arise with my property. Not only does she take action immediately, but she also follows up and helps me find the best solution to any situation. Thank you so much, Emily!
DAB · 5 March 2026
Agent replied · 6 March 2026
Good afternoon,
Thank you for the lovely feedback and 5 star review for Emily. We look forward to working with you more in the future.
Kind regards
★★★★★ 5/5
TrustpilotProspect
Prospect, especially Beth, made the sale of my flat and purchase of our new property as stress free as possible. She was always free to answer any questions and explain the process to us! She was fab, would highly recommend!
Jess · 28 January 2026
★★★★★ 5/5
TrustpilotProspects has always been proactive and…
Prospects has always been proactive and helpful whenever we have moved with them. The property management team are responsive and have an efficient system for reporting issues and getting things resolved quickly. Joanne Kay has been great.
Rebecca · 20 February 2026
★★★★★ 5/5
TrustpilotSmooth Sale
Selling the property in Sandhurst has been a remarkably smooth and well-coordinated process, thanks largely to Bernadette’s exceptional efficiency. Her proactive communication ensured that all parties involved remained on the same page throughout, minimizing delays and complications. Bernadette’s attention to detail and ability to handle unexpected challenges made the transaction seamless and stress-free. Her professionalism and dedication truly stood out, making her an indispensable asset in this sale.
Charalampos · 10 April 2025
★★★★★ 5/5
GoogleMy wife and I were shown round a property in the area and we were very impressed with the agent Cara Wallace. She was very courteous and knowledgeable giving us sound advice about the property and surrounding area.
Ken · 12 June 2026
Agent replied · 12 June 2026
Thank you, Ken, for your wonderful review! We're thrilled to hear that you and your wife were impressed with Cara Wallace's courteous and knowledgeable service. Your feedback is invaluable to us as we strive to provide customer-centric support and maintain the highest quality in our service.
★★★★★ 4/5
TrustpilotI have always found the team at…
I have always found the team at Prospect helpful, open and professional. They have made getting the new tenants in very easy and straight forward
Nick · 9 September 2026
Agent replied · 14 October 2026
Hello Nick,
Thank you for the great 4 star review. We really appreciate your feedback. Kind regards
★★★★★ 5/5
TrustpilotReliable and Professional Service
As we are approaching the one-year mark since entrusting our properties to Prospect for full management, I'd like to express how pleased we are with their service. They've managed our properties with a high level of professionalism throughout, giving us great peace of mind. In particular, our property manager, Nicola Dixon, has been outstanding. She always handles all matters promptly and efficiently, and her professionalism and reliability make her someone we can truly trust and depend on.
We are very happy with the service provided so far and look forward to continuing this successful partnership for many years to come.
Xuyang · 28 March 2026
★★★★★ 5/5
GoogleSuch a great experience. Very patient and resolves issues swiftly. It is very difficult to find a good estate agent but you can trust Prospects. Big shout out to Lauren, Amilcar and Lynne.
Dhruv · 10 May 2025
Agent replied · 13 May 2025
Thank you so much for you review and we are glad to hear that you had such a good experience.
★★★★★ 5/5
TrustpilotGreat support from Kodie during my tenancy
I had a great experience working with Kodie during my tenancy. She was always kind, approachable, and quick to respond whenever we had a request or needed support. Her professionalism, combined with a genuinely caring attitude, made the whole process smooth and stress-free. I really appreciated how agile and efficient she was in resolving things for us. I’d highly recommend her to anyone looking for a reliable and supportive letting agent.
Miss · 28 August 2025
Agent replied · 30 August 2025
Hello Rachel,
Thank you for the 5 star review for Kodie. It's great to hear the lovely feedback and experience you've had.
Kind regards
★★★★★ 5/5
TrustpilotProspect is safe hands
I rent out a property with Prospect and have done for over 6 years. Recently had the pleasure of interacting with my property manager in person, but normally the relationship is via email which suits me as I travel often. Since having Chloe on board I am happy I will get a notification whenever something has to be actioned or updates from the tenants etc.
Michelle · 24 October 2025
Agent replied · 2 November 2025
Hello Michelle,
Thank you so much for your kind words and 5-star review! 😊 It was a pleasure meeting you in the office. I’m delighted to hear that your experience with the Prospect team has been so positive, and I look forward to continuing our work together.
Many thanks
★★★★★ 5/5
TrustpilotBeth and Bekah were brilliant at…
Beth and Bekah were brilliant at helping us to sell our home and purchase our next property. Our chain was quite hard to keep together at times and I think would have fallen through with another agent. They were easy to communicate with, positive and proactive. If we move again I would not consider using anyone else. Thank you!
LLee · 11 July 2025
★★★★★ 5/5
TrustpilotExcellent Property Management Experience
We’ve been tenants for the past year, and our experience with the Nancy S Marla (property manager) has been excellent. She has always been professional, approachable, and quick to respond to any queries or requests. Throughout our tenancy, everything has been handled smoothly and efficiently, and we haven’t faced any issues at all.
We recently renewed our contract, which reflects how happy we are with her management and support. Overall, a great experience and we would highly recommend her as a property manager.
Bilal · 21 March 2026
★★★★★ 5/5
TrustpilotI had a very positive experience…
I had a very positive experience working with my property agent, Nancy Suri Marla especially when I first moved into my apartment. She was incredibly helpful and responsive in addressing the initial questions and issues I had. From queries about the window to concerns around the curtains, she was quick to assist and ensured everything was looked into and resolved as smoothly as possible.
Her communication was clear and reassuring, which made settling into the property much less stressful. I really appreciated her proactive approach and willingness to help during that initial period.
Overall, she was professional, supportive, and easy to deal with, and I would gladly recommend her to others.
Susan · 20 March 2026
★★★★★ 5/5
TrustpilotProfessional
Prospect have been our agent. Amanda Jenkins and Stefano Aloi are professionals for the processing with helpful advices and high efficiency. Would like to give 5* recommendations. Thanks so much.
Mabel · 28 July 2026
Agent replied · 30 July 2026
Hello Mabel,
Thank you for the lovely 5 star review! We're really pleased that Amanda and Stefano were able to help you. We really appreciate the great feedback.
Kind regards
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