Trusted Agent profile · Wokingham
Verified
★★★★★
2,060 reviews across 2 platforms
399 Reading Road, Winnersh, RG41 5LT, Wokingham, RG41 5LT
Prospect's office in Wokingham, at 399 Reading Road, is rated 4.7 out of 5 across 2,060 reviews on two platforms, including 298 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards.
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The Trusted Agent 2026 results for Prospect, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Wokingham office, from every platform, shown as written. First names only.
5/5
GoogleA massive thanks to Ellie who was really proactive when I showed my interest for a local property. She was super friendly and professional and most importantly, really flexible with a viewing as my husband and I are new parents and so …
Thanks for the 5* review. Ellie goes above and beyond for her clients & is looking forward to continuing to help you in your pursuit of your next home.
5/5
GoogleEllie was a fantastic estate agent who made our house hunting experience very enjoyable and stress-free. She picked us up from the station and drove us to see a beautiful house that suited our budget. She was very attentive and answered all …
Thanks Radoslaw. Pleased to hear of your experience with Ellie. She is a real credit to our team & goes above & beyond for our clients.
5/5
TrustpilotEasy, smooth and cordial renting experience
My experience with Prospect being new to the country and the area has been great. Vickie Cripps, my property manager has always been very responsive, available and clear in communication. It was great having her advise on any issues or concerns if at all. Looking forward to returning back if ever in need for another rental :) thank you.
Hello Khushi, Lovely to hear the great experience with Vickie. thanks for the 5 stars! Many thanks
5/5
TrustpilotCharlotte Morgan was amazing throughout…
Charlotte Morgan was amazing throughout the process, super helpful, quick to respond, and made everything really easy. Highly recommend! 😊
Hello Cristi, We're glad you had a great experience with Charlotte. Thank you for the 5 star review! Kind regards
5/5
Trustpilot5 star experience at Prospect Wokingham
We have recently secured a rental with Prospect Wokingham. Charlotte Morgan was friendly, helpful, efficient and service driven. It was nothing short of a pleasure dealing with her, especially when navigating a difficult rental market. We were guided and felt supported throughout the process. Nikki Gardner is now assisting us. Her communication so far has been prompt and helpful. Highly recommend.
5/5
TrustpilotGreat communications and organising ability
I am writing to thank Ashleigh Ackermann from prospect estate agents especially for her effort organising some repairs and maintenance requirements at the house I am renting as a tenant.
5/5
TrustpilotThe best property selling experience
We came to Prospect following a long and arduous journey of not having sold our family home for the last 6 years. From day 1, Beth was there to listen to us and provide us the reassurance that she will get the sale completed. From tailoring the viewings for us and finding a secure buyer everything was done smoothly with impeccable communication. Post move encountered an issue with the moving company leaving a fitting behind, once again Beth was helpful in organising communication with the new buyers for retrieval.Overall I couldn’t recommend Prospect enough to anyone looking to move in the Wokingham area.Will certainly look to obtain services from them in the future.⭐️⭐️⭐️⭐️⭐️
5/5
TrustpilotSuper helpful and efficient removing my stress
Due to a change of circumstances I needed to rent a property as quickly as possible. Charlotte at Wokingham was super helpful in getting me booked into see the property quickly, securing it for me and getting through the paperwork. She’s made a potentially very stressful situation super easy. Will definitely use Prospect again! Thank you.
5/5
TrustpilotThanks Beth!
I had a somewhat epic chain with my sale and purchase and everything was going along as expected until it wasn’t! Beth came into her own at this point and grabbed it with both hands. She absolutely stepped up and went above and beyond in terms of chasing, calling, emailing. She did way more that the other agents involved in the chain and I’m now comfortably settling in my new house! Something I don’t think that would have happened if Beth hadn’t been prepared to herd all those pesky cats for me! You only know how good someone is when things go wrong…. Thanks Beth!
5/5
TrustpilotCharlotte was brilliant and very…
Charlotte was brilliant and very helpful. She was friendly and informative we fell in love with the property instantly. Unfortunately we couldn’t secure it due to our circumstances, but it was honestly amazing. We will definitely contact Charlotte again in the near future and go back to the agency for more rental flats.
5/5
TrustpilotVery helpful and great communication
Very helpful and great communication. Helped us find our new home that we love!!
Hello Hayley, Thank you for the short but sweet 5 star review! We hope you are enjoying your new home. Kind regards
5/5
TrustpilotCharlotte Morgan was really helpful and…
Charlotte Morgan was really helpful and help me throughout the process for renting our house in wokingham. She was really kind and was communicating all the time with all the requests we made. To be honest, this is what anyone would expect when they are getting their house on rent. I truly recommend prospect estate agency.
5/5
TrustpilotNancy Suri is a awsome
Nancy Suri is my property manager and she has always been a delight. She communicates very well and I have never faced any problems with her.
5/5
TrustpilotVery responsive
Nikki Gardner is extremely responsive and always keeping me updated. I've only just started renting through Prospect, but I hope the rest of the experience will also be good.
5/5
GoogleEllie Childs was professional and friendly while showing me around three properties. She provided clear information, answered my questions, and made the viewings smooth without being pushy.
Hi Hanorah Glad you enjoyed the viewing process with us and had all your questions answered.
5/5
TrustpilotProspect have been managing my property…
Prospect have been managing my property for over 12 years. They have been excellent, particularly Nikki and Matteo
5/5
TrustpilotGreat service from Prospect
A very professional and helpful service by Prospect. Nikki Gardner is especially good and always happy to help.
5/5
TrustpilotMoving made easier.
Ross and the team at Prospect made the whole process of buying and selling as stress free as possible. Working and communicating with both sets of solicitors, helping with timely requests and following up upon them if they were not resolved. It was pleasure working with a passionate and professional team!
5/5
TrustpilotTrue to their word
Beth Murphy was brilliant during the sale of our property. Always quick to respond to queries and kept us well informed during the whole process. We had been struggling to sell with another agent and switched to Prospect as they said they could sell within a certain timeframe which they did :-)
5/5
GoogleRyan and his team at Prospect Wokingham worked really hard for us. It's a challenging selling environment, and our chain did not go smoothly...however at all time we were given good advice, and good support. Ryan personally handled some …
Congratulations Pete, delighted we saw this one through despite the many bumps in the road. Over the moon for you both & wishing you all the best for your next chapter in Yorkshire.
5/5
TrustpilotA very professional estate agent
Just to say how delighted we were with the service offered by Prospect estate agents, right from the first call, Abi Heppner dealt with us in a very professional way, taking the time to understand our needs and what we were looking for before arranging a viewing on a property we had seen on there website. Abi also did the viewing which was conducted in a very calm leasurely manner, answering and questions we had and also giving us an insight into the local amenities Thank you so much Abi
5/5
GoogleCharlotte was very professional and knowledgeable about the house and any questions we had. She made the viewing very comfortable and extremely friendly.
Hello Brent, Thank you for the review for Charlottes hard work! Kind regards
5/5
TrustpilotWe have received excellent service from Prospects
We have received great service from Beckie and the team at Prospects. After our existing tenants had to relocate for work we were so pleased with the prompt and efficient way in which they processed the exiting clients and at the same time found a new tenant thus avoiding any void in rental income . Thank you to all at Prospects.
Thank you for your 5* review, Ian.
5/5
TrustpilotGreat property management
Kodie as property manager has been excellent with communication and always been available if any small issues have cropped up since our tenancy started 2 months ago
Thank you, Jordan, for your wonderful review! We're thrilled to hear that Kodie's excellent communication and availability have made your tenancy a positive experience. Your feedback truly reflects our commitment to customer-centric service and reliability, and we look forward to continuing to support you during your time with us.
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Yes. In The Trusted Agent 2026 awards: Prospect, Wokingham won Trusted Agent.
Send Prospect Winnersh a message.
