Trusted Agent profile · Wokingham
Verified
★★★★★
2,060 reviews across 2 platforms
399 Reading Road, Winnersh, RG41 5LT, Wokingham, RG41 5LT
Prospect's office in Wokingham, at 399 Reading Road, is rated 4.7 out of 5 across 2,060 reviews on two platforms, including 298 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards.
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The Trusted Agent 2026 results for Prospect, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Wokingham office, from every platform, shown as written. First names only.
5/5
GoogleFrom my very first dealings with Ellie she has shown a great deal of professionalism and enthusiasm. Ellie is well presented and very pleasant to deal with. She followed up quickly to confirm appointments, offered very constructive advice …
Thank you for your review Helen. We really appreciate you taking the time to provide such thorough feedback on Ellie who will continue to assist you with your search for the right property. Speak soon!
5/5
GoogleBoth Ellie Childs and Ryan were fantastic throughout the search and purchase of my property and they made the whole process very straightforward! Ellie was very friendly when conducting the viewings and was extremely helpful when I had …
Appreciate the feedback Morgan. Hope you're all settled in now!
5/5
TrustpilotHighly recommend Ashleigh at Prospect
I wanted to leave a review specifically for Ashleigh Ackermann. Her communication is top-notch, she’s always quick to respond and settles any issues with zero fuss. She’s a credit to the Prospect team and makes the whole management process stress-free. Thank you, Ashleigh!
Good afternoon, This is a lovely review for Ashleigh! Thank you for the great feedback and the 5 stars for all her hard work. kind regards
5/5
TrustpilotMarta
Charlotte Morgan was very professional and helpful throughout the entire process. She gave us all the details we needed about the property and made sure everything was clear. Our experience was very smooth and quick thanks to her. She answered all our questions and made the whole process easy. Highly recommended!
5/5
TrustpilotNancy Suri has been managing my…
Nancy Suri has been managing my properties for few years now and has always been consistent in her performance, professional and highly reliable.
5/5
GoogleI’ve been looking for a while and had a viewing with Prospect recently and was really impressed with the knowledge of Ellie , she was great in telling me about the property but also her knowledge of the area was great, would highly recommend Prospects but especially Ellie ⭐️ ⭐️⭐️⭐️⭐️
Thank you, Clare. Hoping we can find you your dream home soon, Ellie is determined!
5/5
GoogleExcellent service received from Ellie Childs, my questions to the seller were answered incredibly quickly and in writing, I have met Ellie three times now, she is always punctual, warm and knowledgable, a credit to her team, we are always happy to know Ellie is meeting with us! Claire Brooks.
Thank you Claire. Your feedback on Ellie is much appreciated. Look forward to speaking to you again before moving day!
5/5
TrustpilotOutstanding
Outstanding! Beth & Michael were brilliant! Beth’s warmth & sincere nature made the process of looking at houses actually enjoyable instead of stressful, thank you so much for just being you! Michael managed a very long process very well! Thank you guys! I have already recommended you & will again!
5/5
TrustpilotNothings to much trouble
When it comes to filling out forms especially uploading Items Find it almost impossible The only reason I was able to move is because of the help and Extreme patience from Charlotte Morgan. I had to make So many calls to her with questions and problems that she then talked me through Most people wouldn't have kept answering the phone 🙄 Thanks again Charlotte for everything 🙏
5/5
TrustpilotIt's been a long time since I sold…
It's been a long time since I sold property and I was rather nervous. Well I couldn't have been supported by a better team especially Dexter and Shaun. They always kept us up to date and were proactive in nudging along our buyers. Happy to recommend the team at Prospect.
5/5
TrustpilotNikki Gardner is always very helpful…
Nikki Gardner is always very helpful and professional. We would highly recommend her to future clients
5/5
GoogleHad a great experience viewing with Ellie. She was friendly, informed us fully on the property, and took away questions we had. Thanks Ellie and all :)
Hi Nas Thank you for taking the time to write a review.
5/5
TrustpilotSonam Gurung
Sonam G. is the go to since he understands our language, and needs very well. He's always working hard and going above and beyond to meet our needs. He is well informed on the subject and has your genuine interest at heart. Thanks Sonam!
5/5
GoogleProspect estate agents in Winnersh are very knowledgeable about the local area. Their staff are professional and courteous. Jay has been very helpful and has communicated with us regularly during the selling process. The reporting on online …
Thanks for taking the time to review our service!
5/5
TrustpilotI've been with prospect for a few years…
I've been with prospect for a few years now, on the letting side mainly & have never had a problem.The whole team are helpful, friendly & very professional in all aspects of sales & lets. You can't go wrong with these people, then comes along Ashleigh Ackermann, the property manager, an amazingly cool young lady that likes to get the job done, from day 1 always felt comfortable with her. Amazing. Thanks to the whole team.
4/5
GoogleThank you Charlotte Salmon for your support and planning in arranging viewing of two properties within short span of time.
Thank you for the 4 stars
1/5
TrustpilotTerrible customer experience Ollie Payne. Won’t return deposit
Paid a holding deposit on a property but didn’t sign a contract. Spoke to Ollie Payne who confirmed I would receive this deposit back as we didn’t sign a contract however it’s been over 6 weeks and I have still not received this despite numerous phone calls. Have given my bank details to numerous people on the phone with prospect and have been waiting on an email from ‘Chloe’ for weeks. Very very disappointed as I was expecting Prospect to be a reputable agency however would not recommend this to anybody.
5/5
TrustpilotBeth was excellent at keeping us informed
Beth was excellent at keeping us informed throughout the whole selling process and chased where necessary off her own bat. Always happy to take out calls (and we were constantly pestering) and we certainly had a far better experience with Prospects than our vendors did with their estate agents
5/5
TrustpilotHappy with the service.
Prospect agency is very good at looking after its clients. I particularly deal with Emily Cross. She is very supportive, always ready to answer any questions and help out. And she takes her time to hear you out.
Good afternoon, Thank you for the great review for Emily. We appreciate the great feedback on her hard work. Kind regards
5/5
GoogleEllie had shown me properties before and took the time to understand my requirements. She followed up promptly when a suitable new property came on the market. I really appreciated her patience in understanding what suited me best and her support in negotiating the offer. She was professional, approachable, and a great help throughout the process.
Hi Nelesh Great feedback, thank you! We are pleased we could help you find the right property for you.
5/5
TrustpilotWould like to say a big thank you to …
Would like to say a big thank you to Josh of prospect Sandhurst especially for nursing me through the purchase of my new home in UK from 2000 miles away . Nothing was too much trouble, including several viewing requests for family to view/measure up and take photos for me. Josh dealt with everything professionally ,and with understanding and efficiency with every twist and turn my purchase had, always replying to messages and phone calls of which there were many!! Could not have done it without your amazing help Josh. Would not think twice about recommending Prospect in Sandhurst for your next sale/purchase. A big thank you to you and thank you to your brilliant team.chris Lacy
5/5
TrustpilotGreat service and a reliable estate…
Great service and a reliable estate agent - Charlotte was very helpful.
5/5
TrustpilotA quality property manager
Nikki is always helpful, always professional. Very happy to have her managing our property.
4/5
TrustpilotNikki Gardner is great
Nikki Gardner is great. Always ready to help and assist whenever we need anything.
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Yes. Prospect Winnersh won Trusted Agent in The Trusted Agent 2026 awards.
