Trusted Agent profile · Wokingham

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Prospect Winnersh reviews in Wokingham

★★★★★ Excellent

2,059 reviews across 2 platforms

399 Reading Road, Winnersh, RG41 5LT, Wokingham, RG41 5LT

Prospect's office in Wokingham, at 399 Reading Road, is rated 4.7 out of 5 across 2,059 reviews on two platforms, including 298 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards.

Google logo

4.9 / 5

298

Reviews on Google

This office

Trustpilot logo

1,761

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

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Awards

The Trusted Agent 2026 results for Prospect, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Wokingham office, from every platform, shown as written. First names only.

5/5

Trustpilot

Nikki from Prospect Wokingham was…

Nikki from Prospect Wokingham was brilliant in helping us sort out our boiler. Really went out of her way. Very professional.

Stephen · 10 August 2026

5/5

Google

Ellie was great in organizing the viewings for me

Subramanian · 16 March 2026

Agent replied · 19 March 2026

Good to hear, thank you for taking the time to leave this review and we wish you all the best with your property search. From the whole team at Prospect Estate Agents in Winnersh.

5/5

Google

We had a fantastic experience with Cara. We were first time buyers, and quite nervous for the whole process; she gave a lot of reassurance and answered any questions we had. Very responsive and helpful :) If you're working with Cara you're in great hands!

Steven · 12 June 2026

Agent replied · 15 June 2026

Hello Steven, Thank you so much for your wonderful 5 star review! We're thrilled to hear that you had such a reassuring experience with Cara as first-time buyers. Your trust in our customer-centric service means a lot to us, and we look forward to supporting you in the future! Kindest regards

5/5

Google

A big thank you to Jay at Winnersh. I have just had a very stressful house sale due to a third party. Jay was relentless in his endeavours to get this sale through and I just want to say a big thank you to him and the team for his perseverance. Thank you for all your hard work!

M · 11 October 2025

5/5

Trustpilot

Michael Sharp and the team at Prospect…

Michael Sharp and the team at Prospect Wokingham were excellent throughout our purchase. Michael was professional, responsive, and straightforward to deal with, he kept things moving and was always on hand when we needed him. Would highly recommend

Zachariah · 27 March 2026

5/5

Trustpilot

Dan and the team were amazing

Dan and the team were amazing with us. Got our house valued and sold within a week and really helped us out with trying to get the next house. The team was great to work with. Couldn’t have asked for more. Thank you Prospect

Dale · 13 February 2026

5/5

Trustpilot

Beth has been absolutely amazing

Beth has been absolutely amazing, always super friendly and incredibly quick to respond, even outside of working hours! We had a wonderful experience with Beth during the purchase of our first home. She made everything so easy and smooth, and it really felt like she genuinely cared. Beth was a pleasure to work with, and we’d happily recommend her to anyone looking to purchase a home!

Time · 5 July 2025

5/5

Trustpilot

Great service for landlord

I have been using Prospect for years for looking after the tenancy of my house and been very happy with their performance, attention and advice. Sasha Stevens is my very attentive property partner and she's been providing me with an excellent service throughout.

Gabriele · 20 February 2026

5/5

Trustpilot

Prospect manage several of my…

Prospect manage several of my properties, Chloe Reilly, my dedicated property manager is fantastic, capable and always at the end of the phone or email and ready with a solution when needed. I feel Prospect are an integral part of my business. They are the first port of call for the tenants if there are any problems and manage them efficiently and professionally. Prospect make me aware of any legal requirements, especially with the new renters rights bill and I also rely on the check in/ inspection/checkout reports they organise for me. After leaving my previous disastrous letting agency experience the move to Prospect was completely polarising. Literally a transformation from the very worst to the very best!

Phil · 13 May 2026

5/5

Trustpilot

I have been with Prospect since 2012

I have been with Prospect since 2012. They always have been consistent with the service they provided. Good team, good communication, reliable and quick to response. Kodie has been looking after my properties for sometime now and she does her job well.

Sharon · 19 February 2026

5/5

Trustpilot

I’ve rented a 2 bedroom flat with…

I’ve rented a 2 bedroom flat with Prospect for 3 years and Kodie was very supportive and helpful every time we needed her assistance.

Carlos · 16 October 2025

Agent replied · 2 November 2025

Hello Carlos, Thank you for the great 5 star review for Kodie! Lovely to hear she was helpful throughout your time renting with us :) Kind regards

5/5

Trustpilot

Lily Sines at Prospect

Lily Sines was my property manager at Prospect. I was in the property for 9 years, Lily was my property manager for the last few years. She is professional, kind and helpful in her dealings with you. She was quick to respond to any issues raised, chase up with whomever she needed to and ensure the work was completed in a timely manner. She always responded to my emails and would call me back if I left her a voicemail message. I can definitely recommend her and hope that she receives the recognition in her role within Prospect, as she is definitely an asset to the company. Thank you for your help and support over the years Lily, it was an absolute pleasure dealing with you.

Andrea · 28 March 2023

Agent replied · 24 October 2024

Thank you for your 5* review, Andrea.

5/5

Trustpilot

Kate my property manager is clear, concise and proactive

Kate is my property manager and recently with all the changes in cost of living in the UK, she has really been attentive to changes needed to provide both my tenants and myself the best service. Always proactive in communication and raising any issues in a clear and concise fashion enables me to make the right decisions, and quickly, for the benefit of my tenants. I would recommend Prospect to any landlords needing full management, if they were all like Kate.

Gregory · 24 March 2023

Agent replied · 24 October 2024

Thank you for your 5* review, Gregory.

5/5

Trustpilot

I currently rent my property out with…

I currently rent my property out with Prospect and really happy with the service I receive from them and especially Ashleigh. She is always really helpful and polite and a pleasure to deal with.

Steve · 22 April 2026

5/5

Google

From start to finish, our experience with Cara Wallace at Prospect was excellent. Cara showed me around the property and took her time to answer every question thoroughly and was super friendly. A really positive experience, and I wouldn't hesitate to recommend them.

Rosie · 12 June 2026

Agent replied · 12 June 2026

Thank you, Rosie, for your wonderful review! We're thrilled to hear that your experience with Cara Wallace was excellent and that she provided you with friendly and thorough support. Your trust in our customer-centric service means a lot to us, and we look forward to welcoming you back in the future!

5/5

Trustpilot

Ashleigh is always super helpful 5*

Ashleigh is always super helpful, responsive and easy to deal with. She is professional, approachable and goes out of her way to assist whenever needed. A pleasure to work with. Thank you Ashleigh

Karen · 28 April 2026

5/5

Trustpilot

I’ve had a really positive experience…

I’ve had a really positive experience renting with Prospect. A huge thank you to Sasha. She was easy to communicate with, quick to respond and always polite and professional with her responses. She has made our tenancy renewal seamless and I would highly recommend

Olivia · 29 January 2026

5/5

Google

Charlotte Salmon was really helpful in letting us know the property information and explaining the process for 1st time buyer like me. she was very kind to answer all the queries I had for multiple properties.

Yezdani · 5 June 2025

Agent replied · 7 June 2025

Hi, Thank you for leaving a 5 star review for Charlotte in our Winnersh Office. Prospect Estate Agency in Winnersh

5/5

Trustpilot

As a tenant

As a tenant, Nikkl Gardiner at prospect lettings,is always very polite happy and very helpful, she makes our letting experience very easy going,thank you Nikkl for all you do for us.

Sean · 12 May 2026

5/5

Trustpilot

Great experience

Beth, Mike and the team at the Prospect Wokingham office did a great job of making the stressful job of house-selling as smooth as possible. This was our first move in nearly 30 years and nothing has got easier and quicker over that time!

Andrew · 27 January 2026

1/5

Trustpilot

BE AWARE OF THESE CHEATERS

Still horrible and probably the worst real estate agents in the country, after all the mess they gave us after the checkin, and not consider it in the check in report, check out report was created in a way to charge the maximum from the deposit. We found used bed, dirty clothes, linen, kitchen and what not when moved in, after giving the clean place to them at check out, they have reported the place as not cleaned and seeking money, BE AWARE OF THESE CHEATERS

Aman · 17 July 2025

Agent replied · 24 July 2025

Good morning Thank you for getting in touch and I am so sorry to hear about your experience. Please can you get in touch with myself, Jake Harley to discuss further. My number is 0118 055 974 and my email is jharley@prospect.co.uk Thanks

5/5

Trustpilot

​Exceptional Service from Nancy Suri @ Prospect

​We’ve worked with Nancy at Prospect for over 4 years, and she is hands-down the best property portfolio manager we’ve had. Her attention to detail is immaculate, and she genuinely cares about both the tenants and the landlords.

HWP · 16 March 2026

5/5

Trustpilot

Highly recommend

Highly recommend. We have had a relationship with Prospect for over 15 years buying and selling 2 properties, using them to find us tenants and draw up contracts. They have always been very professional, personable and providing excellent support. We recently sold one of the properties working with Paul Wickens. He found a buyer in one day, recommended APL solicitors who were also extremely helpful, supportive and communicative.

Helen · 14 November 2025

Agent replied · 21 November 2025

Hello Helen, Thank you for the 5 star review for Paul. It's great to hear of the great feedback and experience you have had with Prospect. Kind regards

5/5

Trustpilot

We moved house in Feb 2026 through…

We moved house in Feb 2026 through prospect estate agency who were agents for ourselves and for our seller. They were very communicative and accessible throughout the entire process. They were able to negotiate effectively in our behalf and acted quickly when issues arise to overcome them through the chain and with the relevant solicitors.

Emily · 6 March 2026

Agent replied · 7 March 2026

Hello Emily, Thank you for the lovely review. We hope you are enjoying your new home. kind regards

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Questions about Prospect Winnersh

Has Prospect won any awards?

Yes. In The Trusted Agent 2026 awards: Prospect, Wokingham won Trusted Agent.

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Send Prospect Winnersh a message.

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