Trusted Agent profile · Wokingham
Verified
★★★★★
2,060 reviews across 2 platforms
399 Reading Road, Winnersh, RG41 5LT, Wokingham, RG41 5LT
Prospect's office in Wokingham, at 399 Reading Road, is rated 4.7 out of 5 across 2,060 reviews on two platforms, including 298 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards.
Every review we hold for the Wokingham office, from every platform, shown as written. First names only.
5/5
TrustpilotHighly recommend Agnese @ Prospect
We can highly recommend Agnese and Prospect as a Lettings and management company. After several tenancies due to unforeseen circumstance during Covid19 we were looked after superbly by Agnese whose prompt and courteous communication with us and the landlord made the whole check in, rental period and check out as smooth as possible. They go the extra mile compared to other agents and provide a more personalised experience.
5/5
TrustpilotWe have had a very positive exprience…
We have had a very positive exprience working with Nikki Gardner. I highly recommend her. It has been a great experience working with Nikki!
5/5
TrustpilotCharlotte Morgan
I had a fantastic experience with Charlotte M at Prospect Wokingham. From the very beginning, she was professional, responsive, and genuinely helpful. She made the whole letting process smooth and stress-free, answering all my questions promptly and keeping me informed every step of the way. I would highly recommend her to anyone looking for a reliable and trustworthy letting agent.
5/5
TrustpilotBig thanks to Beth
Would like to thank Beth for being such a big help in the search for our forever home. Nothing was ever too much trouble, she really is a credit to the company. Unfortunately our circumstances have changed which has put a halt on purchasing a property, but once we're ready to buy again Beth will definitely be our first point of call.
5/5
TrustpilotThanks Beth!
After a long and painful search for a property that fulfilled most of our requirements, Beth was not only proactive in facilitating this, she also went out of her way to make sure we found the perfect property within our budget. It was a delight dealing with her through the purchase process and she kept us informed right through making the process as stress free as possible. Thanks Beth!
4/5
TrustpilotLong term good
We have used the agency for a number of years. Nancy Suri our agent is always helpful and responsive whereas other firms and agents have not always been as good.
5/5
TrustpilotThank you to Charlotte Morgan who was a…
Thank you to Charlotte Morgan who was a great help!! 10/10
4/5
TrustpilotIt all worked out well in the end with Prospect, Wokingham!
Despite being a little bit quick to ask us to decrease the sale price of our Parent’s house when we put it up for sale with Prospect and comparing it to other houses in the area that were in my view “not comparable” -it has all worked out well. And we have SOLD with Prospect. Beth Murphy’s communications were very good and her advice was invaluable when dealing with the prospective purchaser. She kept with us throughout the process, which was a little bit complex and in the end, we sold to the first viewer, at only a small discount to the asking price. We are very happy with Prospect and the result.
5/5
TrustpilotNancy Suri - Prospect
Nancy Suri Nancy has managed our property with a great deal of professionalism. She has been proactive in communicating with us and the tenants. Definitely recommended especially working with her.
5/5
GoogleAbigail is an asset to Prospect - I really dislike a 'hard sell' approach but she is so down to earth and genuine, a breath of fresh air in this industry! We are taking our time with looking at our future homes and weighing up our options, …
5/5
TrustpilotReliable agency with truly supportive property management
I’ve been renting my home through Prospect estate agency for the past three years, and my experience has been consistently positive. What truly stands out, however, is the exceptional support provided by Lynne Jones.
5/5
TrustpilotProspect Wokingham were great! …
Prospect Wokingham was an absolute delight to deal with! They were ready to help and made the whole process very easy to get done! Huge thank you to Charlotte that was the best help I could have asked for! Thank you prospect !
5/5
TrustpilotCharlotte was amazing
Charlotte was amazing; answered all the questions I had ; she was very friendly and professional.
1/5
TrustpilotAwful awful awful experience
We had an awful awful awful experience the letting assistant manager Betsy Harmer. We are a family of 4 with very young children. We relocated back to the U.K. from Asia and rented a temporary accommodation based on property photos from abroad. 1 week before checking, in my wife wanted to confirm the conditions of the property as she requested to Mrs Harmer, as condition for the tenancy, for the garden to be tidy and the property cleaned. The garden was in horrendous condition. We were concerned that the garden could represent a hazard for the children due to rats or mice. We called and called Betsy and complained about this. She asked us if we were ok to start living in the property until a gardener was found. However, she never solved our problem with the garden. In fact, she asked us to send photos and videos of it, which concerned us as we would have expected for the letting agency to do a check themselves. I found a gardener in 3 hours after checking in and proposed this and gave a quote to Betsy as well as the gardener’s availability to do the work. She said this was not authorised and forbid us to proceed. To protect my family, I decided to hire the gardener myself and pay from my own pocket. Horrendous service from this company and this person. Beyond awful. Do not recommend. In addition, the house was not cleaned, there were numerous marks in the walls. We had to give notice the 1st day. Please do not rent properties with these individuals.
5/5
GoogleThank you, Ellie Childs, for providing an excellent property viewing experience. Your professionalism, attention to detail, and helpful insights made the visit enjoyable and informative. I appreciate your time and support throughout the process!
Thank you for your 5 star review, wishing you every happiness in your new home!
5/5
TrustpilotDan(Daniel Simmonds) at Wokingham…
Dan(Daniel Simmonds) at Wokingham Prospect branch has been fantastic in helping us in our property search. He takes keen interest in understanding customer needs and really makes an effort to send the right properties that are suitable and inline with customer needs (very rare from our experience). He also is very thorough and gets into the detail, providing us with additional information as requested. He always goes the extra mile and is always at the other end of the phone for any of my questions and yet not imposing.We would without hesitation recommend him to anyone who wants to find their next ideal home! We hope to find our ideal next home through Dan.
5/5
GoogleWe visited a property advertised by Prospect few weeks ago and liked it. However, someone else got it. We had informed the agents about our interest and to let us know if it came back to the market. Unexpectedly, it did and the agents …
Thanks Devi. Ellie is looking forward to working with you to get you moved in ASAP.
5/5
TrustpilotTop marks to Nikki Gardener
Top marks to Nikki Gardener Nikki is our rental manager and has given us great service. She is always very responsive and quick to help with any issues and problems we have. We could not ask for better support. Thanks
5/5
TrustpilotThanks Beth - highly efficient and happy to help
Beth and her team dealt with the sale of my property. Beth was very responsive and professional throughout the whole process and always happy to help. I would highly recommend Beth and the Prospect team. A pleasure to deal with.
5/5
TrustpilotBeen with Prospects for over 10 years…
Been with Prospects for over 10 years now. Customer services has been great with single point of contact (Nikki Gardner). Highly recommend.
5/5
TrustpilotThank you to Beth for taking the time…
Thank you to Beth for taking the time to show us properties virtually and answer all our questions!
Thank you for your 5* review, Rachel.
5/5
TrustpilotMums bungalow sale
We finally completed on selling my mum’s bungalow after a few ups and downs. Many thanks to Michael, Matt & Beth for your continued support throughout. Great service we will always recommend.
5/5
TrustpilotCharlotte Morgan - Lettings - Fab!
Pleased to say that I have always found Matteo and the Wokingham team helpful and reliable when needing their services. A special mention for Charlotte Morgan who is a fab point of contact who delivers on her word - something very important when you live 2 hours away from their office. Keep up the good work 🙂
5/5
TrustpilotMelissa Fisher
As Landlords we have been dealing with Prospect Letting Agency for the last 10 years. They have always been very professional, easy to talk to and very helpful, especially Melissa Fisher who was our point of contact and always happy and willing to sort things out for us. We would not hesitate to recommend her and the agency to any future Landlords or indeed tenants.
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The Trusted Agent 2026 results for Prospect, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Send Prospect Winnersh a message.
Yes. Prospect Winnersh won Trusted Agent in The Trusted Agent 2026 awards.
