Trusted Agent profile · Wokingham
Verified
★★★★★
2,060 reviews across 2 platforms
399 Reading Road, Winnersh, RG41 5LT, Wokingham, RG41 5LT
Prospect's office in Wokingham, at 399 Reading Road, is rated 4.7 out of 5 across 2,060 reviews on two platforms, including 298 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards.
Every review we hold for the Wokingham office, from every platform, shown as written. First names only.
5/5
TrustpilotA Fantastic Prospect for Tenants
Prospect have overseen our tenancy over the past four years and we haven’t had one issue with them.
Hello Andy, Thank you for the review for Kodie! Lovely to hear of the great feedback of her hard work and thnak you for the 5 stars :) Kind regards
5/5
TrustpilotProfessional, Polite, Efficient
No problems at all. Sasha at Sandhurst has always dealt with any issues or inquiries quickly, professionally and friendly.Initial move in process was flawless. Renewal all handled extremely efficiently. Thanks Sasha and the team at Sandhurst.
5/5
TrustpilotThank you Prospect and its professional…
Thank you Prospect and its professional team in helping me finding the right property, providing with necessary referrals, and support during the transaction. Especially thanks to Aimee Smith, from Prospect Transaction Support Team, who has given me a lot of extra efforts in completing the transaction within deadline. I am an oversea buyer in which the exchange happened & completed before 31Mar has saved me additional 2% of tax. Aimee is dedicated to my case, spending extra time in communicating with more than three parties over the chain in making things happen. Well done Aimee and thanks again!! Peter
5/5
TrustpilotA very professional agency
A very professional agency, I have always been particularly pleased with the assistance of Vickie who has helped with many different enquiries I have made.
Hello Andy, Thank you for the 5 star review for Vickie. We're glad she has been very helpful to you. Kind regards
5/5
TrustpilotExcellent customer care and…
Excellent customer care and professional service!
Hello Charles, Thank you for the 5 star review! kind regards
5/5
TrustpilotExcellent service from start to finish
Excellent service from start to finish, We have worked with the lettings teams now for a number of years. Both the lettings team and the property management team are helpful, engaging and efficient. A special mention for Angela Jennings, she is a real gem!
5/5
TrustpilotAimee Smith and Callum Radcliffe
Cannot speak highly enough of the process we have just been through selling with Prospect. Initially Callum came over to do the valuation, and presented a good case and a realistic valuation, we accepted an offer 3 weeks later which achieved over 99% of the original valuation given. The follow up and connection then with Aimee was seamless. Aimee has been worth her weight in gold throughout this process, she has worked tirelessly chasing not only the buyer below but our whole chain, sometimes numerous times a day to get things moving. Her kind and professional manner has definitely made the whole process smoother for us and saved us much stress along the way. We are forever grateful to the guys at Prospect in helping to make our move happen in what is a very challenging time and cannot recommend them highly enough. Thanks again!
4/5
TrustpilotGoodlord tool
Although the agent (Lewis) was super in managing all the administrative stuff and my requests for support, the Goodlord tool used for references process does not work properly as very often is stuck causing delays. We solved everything outside the tool and was much more easier.
5/5
TrustpilotI am a new buyer and I would like to…
I am a new buyer and I would like to share my review on Prospect Properties. They had dealt with my property and the process very well.The key player in the whole process was Ellen D, she had been absolutely fantastic during the process. We had some mishaps which happened due to the fire safety form and Ellen was on the phone and worked overtime and weekends to make sure everything was being done quickly and in the right manner. Overall I would recommend using Prospect as everything was done in a professional manner and everyone I had spoke too was very responsive and helpful. Thanks
5/5
TrustpilotReview - Davina Dobe at…
The service from Davina Dobe at Prospect was nothing short of fantastic in relation to a house purchase. Communication was great all round, extremely friendly, honest and totally going above and beyond to make it happen….We can wholeheartedly recommend Davina and would absolutely use her very professional service again in the future.Thank you once again!
5/5
TrustpilotGreat experience with Natasha
Really great experience dealing with Natasha. Even though I didn’t end up buying through Prospect I still highly recommend them. Natasha was very positive, easy to talk to and showed me a range of properties that suited what I was looking for. Very refreshing and have definitely had a really positive experience as a first time buyer
5/5
TrustpilotBeth Murphy
Beth Murphy, has been absolutely brilliant throught the sale of my house!Very easy to talk to, answered all my questions, and very professional, so thank you Beth and Paul
Thank you for your 5* review, Maria.
5/5
TrustpilotThank you Anna and Angela
Prospect have been great. I have dealt primarily with Anna in Lettings and Angela in Management. Both have been extremely friendly, efficient, reassuring and helpful throughout, making the process so much easier than it could have been. Our property was promptly marketed for rent and Anna was very proactive in arranging viewings, even in the middle of a pandemic, to find suitable tenants. Angela was always available to give help and advice and made sure everything was in place for a smooth process. I wouldn't hesitate to recommend them. Thank you ladies.
4/5
TrustpilotProspect
Prospect, have been fantastic. They promptly got our house up for sale, gave us a competitive price and conducted viewings. Aimee has been an absolute godsend, she is extremely proactive when chasing lawyers and kept the whole chain organised and informed. We felt supported throughout and someone was always at the end of the phone to assist. We also viewed a couple of properties with Prospect, one agent showed great skills when showing us around, he allowed us to view at our own pace, answered questions and gave us time to take everything in. Another agent was a bit loud and pushy, he didn’t stop talking so it was difficult to focus on the property. He meant well but it may be off putting for some. Overall, we would definitely go with Prospect again, Thankyou.
5/5
TrustpilotProfessional from day one
I've just exchanged contracts on my new home and want to say thanks to the whole Prospect team especially Steph working in the sales & marketing suite for my new property, she had her work cut out with my file and always acted in a professional and knowledgeable way. There were numerous set backs along the course of the sale and purchase and she helped chase important documents and kept the new developer in the loop with any changes and also gave good advice to me when problems did arise. I would definitely use Prospect again because of the good experience.
5/5
TrustpilotProspects good experience
Prospects were very professional from start to end of my tenancy. They tried to get any issue in the property resolved as soon as possible. Even when there was a property viewing for selling or any contractor visit to fix the problems good advance notice was given. Unlike some other Estate agencies or private landlords, everything was arranged around our schedule.Melissa Fisher- Property manager I will highly recommend. Found her to be very helpful.Luke Richardson- Client Manager very professional to deal with and helpful as well.
5/5
TrustpilotAlways Great Service - 5 Stars!
Nikki Gardner and the whole Prospect team have always been excellent. Prospect Lettings have managed my properties for nearly 10 years, and I highly recommend them! Thanks again Nikki and Prospect 5 Stars.
5/5
TrustpilotThe Best Property Management Team
Beckie Baxter has managed my property for the last 9 months. She is always on hand to deal with any queries my tenant or I have. She is friendly, professional and very knowledgeable. I feel comforted and assured that my investment is in the best hands with Beckie and the team at Prospect. Thank you!
5/5
TrustpilotCharlotte was a great support to find…
Charlotte was a great support to find our new home for the family. The process has been very organized.
5/5
TrustpilotVery proactive team
We are in the process of selling our flat with Prospect. They have been really helpful, especially Michael Sharp. He has been updating us regarding the progress of sale and giving valuable advice. He is quick to return our call when we have any questions. Max was also great - he showed us around a house that we were interested in and he was very informative. All in all great team - very proactive.
5/5
TrustpilotA massive thanks to Beth and the team…
A massive thanks to Beth and the team at prospect for jumping in and helping as after 2 failed sales with another agent. There service was so professional and nothing was too much trouble. From finding us a buyer to completion the team we’re amazing. We would highly recommend prospect . Great job and Thankyou so much.
5/5
TrustpilotOutstanding service
It has been a pleasure being a tenant with Prospect. They are a very friendly and professional company. I would like to say thank you especially, to my property manager Julie Jacobs. Who has been an absolute diamond throughout my tenancy. Julie has been very patient and understanding, with no hesitation in helping me with any and all issues that had arisen. Issues which have been resolved quickly and efficiently with no fuss whatsoever. Julie is a credit to the company and gives estate agents in general, a good name.Many thanks again.
5/5
TrustpilotWe’ve had a great experience renting…
We’ve had a great experience renting with Nancy as our property manager. She is very responsive and consistently follows up on any issues until they are completely resolved. It’s rare to find someone so proactive and reliable. Highly recommend!
5/5
GoogleGreat house for sale viewing with Ellie Childs. She is knowledgeable and friendly. It was clear that Ellie took the time to know the property and current owners of the property she showed us, which helped us with the many questions we had. Thank you Ellie!
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The Trusted Agent 2026 results for Prospect, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Send Prospect Winnersh a message.
Yes. Prospect Winnersh won Trusted Agent in The Trusted Agent 2026 awards.
