Prospect Winnersh reviews in Wokingham

★★★★★ 5/5

Trustpilot

Fantastic customer service!!

We recently sold our first house and purchased our perfect next house through Prospect. There were various delays through the process and I’ll happily admit I was clearly stressed the whole time but if it weren’t for Dan, Cameron and their colleagues at Prospect I’d have lost my mind!! Dan absolutely knew I needed regular updates, even if that meant no update, and did everything he could to move our purchase along and communicate with our sellers. Compared with our own agent who was pretty distant, the Prospect team provided fantastic customer service throughout the process and I had absolute trust they had all our best interests at heart. Through what is one of the most stressful life events you’ll ever experience, I’m so grateful to the team for making it that little bit easier. If we ever move again, which j hope won’t be for some years, I would 100% look to Prospect first. If you’re looking for great service and that human touch, I can’t think of a better agent! Thank you team, and we’re loving our new home!

Megan · 22 January 2021

★★★★★ 4/5

Trustpilot

Professional and prompt

As a tenant, I have been pleased with my experience so far. There was an issue at the start of my tenancy which left me without a bed or bed frame, however this was dealt with appropriately by Melissa, my property manager, who brought the matter to the attention of the landlady and quickly resolved the issue. Melissa is prompt to respond to emails and calls. I also appreciate the fact that she has taken into account that my job (teacher) means I am often unavailable for phone calls, opting instead to correspond via email which is much more ideal for me. Overall, I am satisfied, thank you Melissa and Prospect.

Ben · 12 January 2021

★★★★★ 5/5

Trustpilot

Great team at Prospect Wokingham

The whole team at Prospect have been great throughout the sale but a special thanks to Beth for being there for us from day one and steering it smoothly through to the successful completion.

Greg · 21 December 2024

★★★★★ 5/5

Trustpilot

Flat purchase

Great work from Beth and team. Moved into flat in just over 6 weeks from start to finish!

Dom · 11 July 2025

★★★★★ 5/5

Trustpilot

Great communication skills

Abi Hepner has been a fantastic support in helping me to sell my house. Using the feedback we have been able to improve on presentation and make sure everything looks really good. In addition to this, Abi has helped my daughter find her dream home.We can’t thank Abi enough.

Victoria · 12 April 2024

★★★★★ 5/5

Trustpilot

My experience

Sonam was super helpful and was able to help me make well informed decisions. Highly recommend!

Rex · 1 August 2025

★★★★★ 5/5

Google

Ellis was very nice and kind during viewing of the house, she has explained everything in great detail.

Prashant · 20 March 2024

★★★★★ 5/5

Trustpilot

Chloe Reilly has been my manager…

Chloe Reilly has been my manager of my property for about three years at Prospect. I have found her helpful, active, constructive and pleasant. I appreciate being reminded about when the gas certificate etc is due.I like the way Prospect keep me abreast of my responsibilities as landlord, and am very glad to receive the Inspection reports which include so many photos of my property's rooms and garden.

S · 5 November 2022

★★★★★ 5/5

Trustpilot

Stand out Agents who deliver!

Prospect are stand out estate agents, they really are moral and have a human approach. We had a retirement property for 2 years that had been with 2 other agencies previous, and it never even got a single viewing, we decided to make a change and go with Prospect after meeting Ryan and I’ll admit I was hesitant as we had been over promised and forgotten about twice before, but it was the best decision we made. Within 3 weeks Prospect had a viewing, the following day we had an offer and within 2 months it sold! It just shows that they targeted the right audience, took the listing seriously despite it not being worth as much as others and didn’t waste our time by just wanting a listing. Huge shout out to Ryan & Nicole - you were so polite & genuine throughout the entire process - but honestly everyone we spoke to who worked at Prospect was equally as professional and I never felt like I had with previous agents. Sorry it took me so long to getting round to writing this review!

Stacey · 10 December 2020

★★★★★ 5/5

Google

A very pleasant experience dealing with Prospect. Ellie was very clear about all details and handing over the brochure. We look forward to continue dealing with Prospect.

Raza · 20 March 2025

★★★★★ 5/5

Google

My nan had her house up for sale for 2 years almost and the staff at reeds reins were so supportive throughout that time.she had a few offers pull out or some offering less than what she wanted.i cant thank Mark,Kevin ,Faye & Nicole enough for all their hard work and the communication from them everytime something new came to light.Would highly recommend them to anyone who is selling their house.

Tasha · 22 June 2022

★★★★★ 5/5

Trustpilot

I always find Nikki to be extremely…

I always find Nikki to be extremely helpful in co-ordinating any rental property issues with trades that need to carry any work. Nikki makes my life as a landlord so much easier!

Steven · 12 May 2026

★★★★★ 5/5

Trustpilot

Property manager review

We rented out a property for 17 months with Prospect and I must admit, we were lucky to have been appointed Julie Jacobs as our property manager. Very honest, reliable and above all extremely helpful with everything, especially with any of maintenance issues we had during the stay. Julie is very kind and humble and would go out of her way to help out. Thank you so much Julie for everything you did for us.

Zoya · 17 November 2021

★★★★★ 5/5

Trustpilot

Big Thankyou to Dan White of Wokingham

I would like to say a very big Thankyou to Dan White of the Wokingham branch and his team, Keegan, Connor, Maddie, Roxanne and everyone else who helped with the sale of our property. Dan was always professional, honest, friendly, down to earth and very importantly confident and enthusiastic!He certainly didn’t disappoint and even secured the sale on the first viewing and was always there for us throughout the whole process.Thankyou for all you’ve done. It’s very much appreciated.

Mrs · 18 January 2021

★★★★★ 5/5

Trustpilot

Chloe Reilly has been my Property…

Chloe Reilly has been my Property manager for the last 18 months. She is a very friendly, helpful and responsive individual. Her work demonstrates a proactive and professional approach and she is always "on top of things." My only reservation is that I wish I had found the Prospect Agency before - my experience with two other agencies was absolutely woeful.Thank you Prospect and Thank you Chloe.

Sandra · 7 November 2022

★★★★★ 5/5

Trustpilot

Abi Heppner has been conducting…

Abi Heppner has been conducting viewings at my house, she is also such a delight to me and the clients as well as always remaining professional. The first viewing she booked for me to view even ended up being the one I am now buying.Would highly recommend Abi to anyone!

Elana · 22 February 2024

★★★★★ 5/5

Trustpilot

I have just completed on a sale of my…

I have just completed on a sale of my property. Very pleased to have used Prospect. I had 2 key contacts - Cameron and Calum - who showed a lot of commitment and energy in marketing my property. They kept me updated in terms of feedback from viewings as well as promptly returning my calls from any queries I had. Both were professional and courteous throughout and gave me a lot of confidence. Well done and thanks !

DavidDonna · 22 February 2021

★★★★★ 5/5

Trustpilot

1 Year Review

Having used Prospect for just a year. I found their service to be outstanding. Beckie Baxter was our property manager and she ensured that we were well taken care of. Any issues we had was handled in a timely and efficient manner. Even when we unexpectedly needed to extend the contract, Beckie and her team leapt into action to make sure we could remain the extra time. Great service.

David · 5 August 2022

★★★★★ 5/5

Trustpilot

The Lettings team of Les

The Lettings team of Les, Chris and Jordan were simply amazing in getting us into our property on the day we needed to move despite last minute obstacles. They never gave up. Would highly recommend.

Stephen · 12 November 2024

★★★★★ 5/5

Google

@Ellie provides a very good customer experience of detailed property introduction.

Kent · 3 February 2026

★★★★★ 5/5

Google

Brilliant team from Ellie, Charlotte and Cara. Love an all-women service. Super professional, super knowledgeable, highly recommended.

Lorena · 10 December 2025

★★★★★ 5/5

Trustpilot

I had a wonderful experience renting a…

I had a wonderful experience renting a property through Nancy at Prospect. She was always quick to respond, incredibly professional and friendly. The whole process was smooth and Nancy ensured a seamless renting experience for me .

Ruchika · 23 March 2026

★★★★★ 5/5

Trustpilot

Easy Breezy

Right from the start, Stefano was very helpful and encouraged me to ask him if I had any questions at all. As this was my first time renting this was greatly appreciated and no question I had went unanswered. He showed a great deal of interest in my customer experience and made me feel at ease throughout.

Georgina · 25 August 2023

★★★★★ 5/5

Trustpilot

Prospect - Way to go

Hi, I heard about Prospect whilst searching for my rental accommodation in Wokingham - Park view and i got in touch with Robbie and it just i happened to ask Robbie about Ashville way and he helped me with the same right away Response time was good and very helpful in patiently listening to my question as being new to place and country i had lot. Overall Good experience Thanks Vivek Gharge

Vivek · 11 February 2022