Prospect Winnersh reviews in Wokingham

★★★★★ 5/5

Trustpilot

Bethany Murphy… my house Angel

Before meeting Bethany I was very nervous about finding a house - I had all these ideas and dreams of my future home. I was also worried about the stress of dealing with this all alone as I have no partner and I was looking into my first home. However, after talking and meeting with Bethany I felt reassured and confident that together we could find the perfect home. I felt Bethany truly cared about me and was passionate about helping me find my dream home. Most importantly, I felt at ease with Bethany’s upmost professionalism, communication and overall friendliness. I always felt better knowing I would be greeted by a smiling Bethany throughout this process. I never felt left in the dark and actually felt empowered by Bethany’s support. I really felt that this was a team search for my dream house which I greatly appreciated and this is what I wanted. If anyone ever says they are looking for a future home I insist that they HAVE to work with Bethany Murphy and pass on her details to them. I would not trust anyone else with finding a house. Bethany, I am forever grateful for you and I Thankyou a million times over!

Abby · 21 July 2023

★★★★★ 5/5

Trustpilot

I have been dealing with Prospect for…

I have been dealing with Prospect for more than 10 years, as I am currently working aboard and letting my property. I am also buying a new family through Prospect as sole agent due to satisfaction and trust. I have excellent relations with many employees of Prospect including Beth Murphy, who greatly assisted me with the new purchase and Beckie Baxter on the letting part. Doing everything remotely, they make everything easy through viewing, feedback, and advice on the various stages of letting and purchasing. I am very pleased with the services received from Prospect team and will continue working with them in future.

Khaled · 21 July 2023

★★★★★ 5/5

Trustpilot

Amanda at Prospect is an outstanding…

Amanda at Prospect is an outstanding property manager. She is consistently efficient, professional, and proactive in every aspect of managing my property. Communication is always clear and timely, and any issues are handled quickly and effectively.

JL · 13 May 2026

★★★★★ 5/5

Google

Ellie Childs was very good from the start to booking in the viewing and keeping us informed on the day, She was very helpful and did give us a good viewing

Gavin · 20 March 2025

★★★★★ 5/5

Trustpilot

Charlotte was very helpful and…

Charlotte was very helpful and responsive to my queries. She was a great help in finding a suitable place to live.

Stephen · 16 July 2025

★★★★★ 5/5

Google

“I had a great experience during my viewing with Ellie. She was professional, friendly, and very knowledgeable, making the process smooth and enjoyable. She took the time to answer all my questions. I highly recommend them to anyone looking for a seamless property search experience. Five stars!”

Riyas · 19 March 2025

★★★★★ 5/5

Trustpilot

Demi is a great support in my house sale

Demi is a great support in the sale of my property. She has taken the lead in communication, ensuring I have up to date information and feedback as well as working with me to keep logistics easy and the property safe when not occupied.

Vicky · 11 September 2024

★★★★★ 5/5

Trustpilot

Having just sold a property I can recommend selling with Prospect

We completed the sale on our house on Friday 24th September. I can certainly recommend Prospect if you are selling a property. They delivered everything they promised in terms of price and speed of sale, and were professional and contactable throughout.We used the solicitor they recommended, and we were very pleased with their efficiency and the reasonable price charged, which was a fixed fee.All in all, a very positive experience, so many thanks to Ross and Michael and their team.Lesley Ward

Lesley · 26 September 2021

★★★★★ 5/5

Google

Thank you Faye, Kevin, Mark and Nicole for helping me to purchase my property. After a bad experience with a well known estate agent, I was so glad that Reed Rains were selling my current home. Everyone was so professional, courteous and kept the ball rolling to enable a quick completion. Also the clear and concise advice I received in renting out my previous property is highly appreciated. Would definitely recommend the Yardley branch 🙂

Musarat · 22 June 2022

★★★★★ 5/5

Trustpilot

I have been so impressed by Prospect’s…

I have been so impressed by Prospect’s quick responses and helping us out promptly. Thank you Vickie Cripps for always being friendly, we appreciate you and your team.

Sinead · 22 April 2025

★★★★★ 5/5

Trustpilot

Charlotte is very professional

Charlotte is very professional. And prospect estate agency is very smooth and professional agency i am really happy from them.

Affaq · 24 July 2025

★★★★★ 1/5

Trustpilot

Disappointed

Very disappointed with the Sandhurst office. We were missold a property. On accepting our offer, we were assured there would be a chain of 3 , including us, as the seller would be moving in with family. Wrong !After a call from my solicitor confirming there was a chain of 5, I was again reassured that the seller would move out and live with family, rather than hold up the process. Wrong again!The seller was not willing to break the chain, which we understand, and was unaware of what we were being told. After the chain broke at the top, we sadly pulled out, disappointed that we were losing our ideal property. Please, tell the truth! If circumstances change, then communicate!

Carol · 8 July 2023

★★★★★ 5/5

Trustpilot

SOLD!

The whole experience from start to finish has been painless. Paul Wickens from the initial valuation all the way through to exchange has been impeccable. His knowledge of the market and recommended price was spot on!The team then worked with my instructions to the letter, asking price, no offers, ideally first time buyers to avoid any chain etcFollowing a couple of days of site visits, the team had a number of offers at asking price, working through each buyers situation with me and agreeing on which was best to meet my requirements for exchange ASAP.Paul's tenacity after I accepted the offer to get exchange in place was nothing short of perfect, chasing buyer, their solicitors, updates all along the way.Would I recommend Paul and his team, yes, no question.

RoyP · 7 September 2021

★★★★★ 5/5

Trustpilot

Thank you so much Abi H

A big shout out to Abi H who made mine and my partners experience viewing a house amazing. As first time buyers we had a lot of questions and she gave us her full attention whilst we viewed the property. Great experience overall! Thank you Abi H!

Amy · 11 July 2024

★★★★★ 5/5

Trustpilot

Samantha and her letting team provide…

Samantha and her letting team provide an excellent service looking after my tenants and property. They always keep me informed of my legal requirements as a Landlord and all communication is clear, concise and prompt. I highly recommend if you are considering letting out your property.

N · 16 February 2026

★★★★★ 5/5

Trustpilot

Charlotte Morgan is very proactive and…

Charlotte Morgan is very proactive and has a sensible practical approach to dealing with my rental property and potential tenants-has kept me informed throughout-very happy with the service

Rosie · 14 April 2025

★★★★★ 5/5

Google

Prospect estate agents is really good, especially Ellie from Winnersh, she was enthusiastic on the viewing and had amazing knowledge on the house, will recommend her to families and friends.

Leah · 20 March 2025

★★★★★ 5/5

Trustpilot

Nikki Gardner at Prospect is very good…

Nikki Gardner at Prospect is very good in dealing with all aspects of the letting process from ageeing tenancy to dealing with questions and handling repairs. I am a long term client which speaks volumes.

Michael · 13 May 2026

★★★★★ 4/5

Trustpilot

A review for Lily Sines (Property…

A review for Lily Sines (Property Manager) at ProspectLily has been managing my properties since December 2020 and I feel like I'm in good hands. She is both communicative and responsive, with issues handled pretty well and resolved within reasonable timescales. I feel that her relationship with the tenants is very good and I believe this is always key to getting issues resolved amicably. She navigates problems very well with all parties. Lily is a very pleasant person to deal with and I would recommend her services to other landlords.

Mr · 22 July 2021

★★★★★ 5/5

Trustpilot

A short review on Saffron

Saffron has been my rental manager for a while now, We have been though a few ups and downs with the apartment, eg floods in the apartment bathroom getting new tenants Maintainance and last week she orchestrated the renewal on the apartment for a further 12 months.In all this time Saffron has made things happen, and got the problems sorted ASAP, in a very upbeat and professional manor.I’m very pleased to have her as my property manager and you should be very proud to have her representing your company. I do find your charges per month high and not very happy about the maintenance deposit of my money you keep….BUT The main reason I stay with your company is Saffron. she’s a star.

Roland · 20 July 2021

★★★★★ 4/5

Trustpilot

Property purchase

We purchased a property through Prospects at the end of April. We were shown around the property by Adam who was excellent, very friendly and really earnt his commission. He was able to show us the potential in the property and we are very happy here. We then dealt with Paul, who was very helpful and friendly. We were introduced to Aimee who would oversee the sale. Aimee was excellent throughout, quick to respond and to pass messages between us and the sellers. She was always friendly and understanding.The only downside of using Prospects was the sales pitch of the conveyancing team to use their recommended solicitor. We were misled by the information given, and were told that our solicitor would be working for both the buyer and the seller which would speed the process up. We learnt that this was not the case. The solicitor that we used (Melia Mumford) needed a huge amount of chasing and created some stressful scenarios during the purchase which needed to be chased up by myself and Aimee. Overall, we had a positive experience with Prospects, but I would avoid being sucked into using their recommended solicitors and go off your own recommendations. We were first time buyers so learnt a valuable lesson! Thanks again to Aimee and the rest of the team.

Lizzie · 9 July 2021

★★★★★ 5/5

Trustpilot

Great service

We chose Prospect to sell our house and didn't regret it. They were neither the cheapest, nor the most expensive, but we felt they offered the best service when choosing an estate agent. The team in the office worked hard to find us buyers and our eventual buyers and we were sold quite quickly considering the Covid restrictions as well. Once we were sold, we were passed onto Aimee Smith as our transaction co-ordinator. Aimee was fantastic, even helping our sellers estate agent out to help all the paperwork get done. Whenever we needed help, or had a question, Aimee was right there for us. We cannot thank her enough. If and when we move again, other agencies would have to work hard to convince us not to use Prospect.

Giovanni · 29 June 2021

★★★★★ 5/5

Trustpilot

Best agents ever

I had the pleasure to purchase a house advertised by Prospects and the whole team went above and beyond to help from viewing to completion. Aimee was absolutely vital to the process and she helped communication across all parties and chased daily for updates. She has been a godsend. I was also incredibly moved by the little "move in package" they prepared for us when we went to pick up the keys, which was such a lovely gesture. Nitherless to say we will definitely use them in future if we ever want to sell our property. 100% recommend them.

Maria · 29 June 2021

★★★★★ 4/5

Trustpilot

Overall a good experience

The initial property valuation was over priced, and there was very little interest within the first week. Following a conversation with the agent, it was agreed to reduce the price and viewings started to follow. Cameron was fantastic as the sales manager for the transaction, and Aimee really smoothed the process and ensured the transaction progressed once a sale was agreed. Both were the real stars for us, and the reason I’d use prospect again, however we advise you get multiple valuations for the property and take time to evaluate before listing. Communication from prospect was very good, regular updates on viewings with detailed feedback, and the chain was regularly updated on the progress, next steps and blockers.

Wallace · 29 June 2021