Prospect Winnersh reviews in Wokingham

★★★★★ 5/5

Trustpilot

I recently purchased a property through…

I recently purchased a property through Prospects and was helped by Beth Murphy. From the introductory call she was so helpful and really took the time to understand what I was looking for. I felt like I struck gold when Beth found a really lovely house and helped me on my journey to get it. Throughout she was understanding and helped me manage all the pressures that come with buying a new home. I still pinch myself that I am now here and will always be grateful to Beth for introducing me to my new home. Thank you Beth and the team at Prospects.

Verified · 9 April 2022

★★★★★ 5/5

Trustpilot

Sonam Gurung is a one of the best and en excelent communicator / customer services. He is reliable, versatime dynamick and professional person. I can sense that he has a lots of potential and bright f

Sonam Gurung is a one of the best nd en exccelent communicator/ customer services. He is a reliable, versatile dynamic and profession person.

Customer · 29 July 2025

★★★★★ 4/5

Trustpilot

Thank you to Prospects Estate agents…

Thank you to Prospects Estate agents for helping with a long sale process, especially Bernadette, a very special lady, an absolute credit to the company, giving the best, professional customers service with common sense and so responsive!!Have a Wonderful Christmas All!

Teresa · 13 December 2024

★★★★★ 5/5

Trustpilot

Rented Property

Been dealing with Nikki Gardner at Prospects for a number of years now with regards to our rented property in Berkshire. She is extremely professional and we are very happy with the service we have received over the years.

NB · 12 May 2026

★★★★★ 5/5

Trustpilot

Great experience!

For many years, my experience with Prospect has been really great and smooth. I particularly appreciate the professionalism of Nikki Gardner, who has been managing my tenancy in a very efficient and friendly way. This is really appreciated!

Philippe · 16 May 2026

★★★★★ 5/5

Trustpilot

I am very happy with Prospect Agency

I am very happy with Prospect Agency. They deal with everything promptly and always listen to you. Mateo helped me at the beginning and was very supportive, and now my contact is Nikki, who has been absolutely brilliant. She’s professional, responsive, and always goes the extra mile to help.

SOHA · 17 February 2026

★★★★★ 5/5

Trustpilot

Positive, efficient service from Beth

Beth has helped to push things along throughout the process of my flat sale, and I believe that we wouldn't be where we are now, i.e. very close to completion, without her efforts. She has given me regular updates via phone and email throughout, and has generally been a very pleasant and positive person to deal with. Thank you Beth!

Sarah · 14 December 2023

★★★★★ 5/5

Trustpilot

Bernadette Martin has helped us…

Bernadette Martin has helped us negotiate through the selling of our property . She is professional, very knowledgeable and also very personable and would recommend her when going through either selling or buying a house .

Mim · 15 August 2025

★★★★★ 5/5

Trustpilot

I would like to express my sincere…

I would like to express my sincere thanks to Melissa Fisher Miss ,The Senior Property Manager of Prospect Property Management.As a new comer from Hong Kong, we come across a lot of difficulties and need to put a lot of efforts to adapt to the new life here.I know Melissa about 10 months ago when I moved in to this home. All along she not only responses promptly for any requests on repairing work and also a lot of carings to myself and my family. Her carings made us feeling very warm and encouragement . Even we still need to face a lot of difficulties but with her support ,we have a very comfortable home to stay and let us have confidence to move forward.Thanks so much for her kindness and generous ,her unconditional love to us and shines on our life

Dorothy · 7 January 2022

★★★★★ 5/5

Trustpilot

Good Experience

Good Experience working with Prospect. We bought and sold our house with them and both the process was super efficient just like all of their staff. I would like to special mention Michael Sharp and Aimee Smith who were dealing with our case and they are really nice people. They always made sure that we are aware of each and every step of the process and things are moving forward at good speed. There was hardly anytime I can remember when I have to follow up with them as it was always these people coming back to us with updates. Overall, I would highly recommend Prospect and their Services.

Sumit · 7 January 2022

★★★★★ 4/5

Trustpilot

Beth Murphy Prospect Estate Agents

We were in contact with Beth Murphy of Prospect Estate Agents as a buyer of property marketed by Prospect. Although we were not Beth's client she made it clear that she would update us regularly throughout the process - and she did just that. This was very helpful as our own lawyer was not a great communicator and having additional input helped to monitor the sale/purchase progress. It also clarified issues and allowed me to intervene with my lawyer when necessary as I was aware of both sides of the story. This clear and regular communication from Beth was an essential element in helping us get through the uncertain system of buying a house in England. As a result of our experience with Beth I would certainly consider using Prospect as my sales agent in the future.

Ken · 4 January 2022

★★★★★ 5/5

Trustpilot

Short Notice Requests

Viewing by Abi was brilliant. Abi made time for us at short notice and clearly had a lot of knowledge about the house. She also made herself available at VERY short notice for a second viewing the next day. I think there was a miscommunication with the office as we had expected the house owners to be available which wasn't the case.

Mr · 12 October 2023

★★★★★ 5/5

Trustpilot

Sasha and Chloe - The Best Professionals in Prospect

Sasha and Chloe of Prospect have been of great help to us. They are always trustworthy and give their best to clients. Thanks Chloe for helping us fix the boiler during cold winter, working even at late hours just to make sure someone would come in to repair. Sasha is always friendly and would promptly respond to our requests, got them sorted out without delay. Very impressed with their great work! They are just outstanding!

Ella · 16 August 2022

★★★★★ 5/5

Trustpilot

Credit when credit is due.

I will complain when required, but I am also the first to give credit when I receive good service. In fact, good service should come as standard, but these days it's very rarely received. Great service is what should be applauded. This is what I receive from Becky Baxter. I have been a Landlord for many years now and Becky has always quick to report any issues with a property. Becky is also very good at keeping me updated with progress of those issues. Becky is a credit to Prospect.

William · 6 December 2021

★★★★★ 5/5

Trustpilot

Beth at Prospect was helpful

Beth at Prospect was helpful, informative and supportive throughout my recent house sale. I was selling my family home where I grew up and have nearly 50 hrs of memories. Beth was professional, friendly and also exceedingly respectful and kind, given that it was a sale following a bereavement. Highly recommend, and thanks again Beth.

Rachael · 13 March 2024

★★★★★ 2/5

Trustpilot

Landlords beware …

Landlords beware …. We have had a ten year relationship with Prospect having bought a house and sold 2 with them as well as renting out properties and HMO rooms with them. We have recently requested they advertise a HMO room. The telephone number attached to the ad is unobtainable and none of the team have had the courtesy to respond to voicemails left for them. Disappointed and sad

Customer · 27 July 2025

★★★★★ 5/5

Google

Charlotte looked after my viewing very professionally and with great knowledge of the property I went to see. I was a little late but Charlotte dealt with this with no issue. Charlotte asked appropriate questions and helped the viewing to be a relaxed and pleasant experience. 👍🙂 …

David · 19 March 2025

★★★★★ 5/5

Trustpilot

By far the best experience we’ve had with lettings agencies to date

Beckie Baxter has been super friendly and supportive with her assistance with our rental property; we have found her very warm and you do not feel like an inconvenience asking questions as other agents in the past have. She’s really fast to respond and send communication between ourselves and the property owners. I would also like to give a special mention to Lloyd Richardson for his initial support in securing the property and answering all our questions, we found him very professional. By far the best experience we’ve had to date with lettings agencies. Great staff - don’t lose them.

TAYLOR · 24 November 2021

★★★★★ 5/5

Trustpilot

Great service all the way through

I sent an enquiry online regarding renting a flat and got a call back from Charlotte shortly afterwards. She was a great help from the get-go, explaining the technicalities around having a 3 person property share and finding places that hit our criteria. She was incredibly fast in helping us get a viewing in as well as getting us through the background and reference checks. Not a single negative from the process to note!

LouieC · 28 May 2025

★★★★★ 5/5

Trustpilot

Top Class Estate Agent

We have recently sold our house through Prospect and the service was fantastic from start to finish. We dealt with Josh, Alex and Kirsty whilst the property was on the market and they were all friendly and helpful. They were extremely quick to respond to any enquires and the house was sold within a couple of weeks. I think where Prospect really excelled was once we sold the house and had to work with the solicitors to get the contracts exchanged. Aimee was our contact at Prospect and worked tirelessly with ourselves, our buyers and our solicitors to get everything through. She was absolutely fantastic and was completely focussed on getting our sale progressed. I wouldn't hesitate to recommend Prospect and if I needed to sell a property again they would be my first point of call.

Carly · 4 November 2021

★★★★★ 1/5

Trustpilot

I must say if you are thinking renting…

I must say if you are thinking renting with Prospect agency please DON'T. When i came for the apartment viewing the agent agreed with everything i asked. It was very important for me the apartment to be pet friendly, the agent confirmed that on the viewing day. I must say the behavior from all agents was very arrogant. I also required a dishwasher or be granted to buy and install one, the agent mocked with me, saying that i didn't check the property properly and there was one already ( there wasn't a dishwasher) in my room we didn't had lights and the electricity plugs weren't working, half of the apartment was without lights or electricity plugs not working. The electricity made many of our white goods totally fry also laptops and mobile phones. After constantly calling and asking to be fixed finally after 6 months they send an electrician. After they managed to fix the electricity we had a black out and days without hot water and gas heating, it was winter time and super cold. The toilet was licking and they "fixed it" after 11 months and the toilet sit it's barely staying on it's place, no one is bother to fix it. There is either miscommunication between the agency and the landlords or someone here doesn't care about basic human living standards. The last thing that happened, ( i couldn't bring my dogs before because of covid ) i finally managed to bring my dogs, before i did i emailed the agent to inform her and for her to inform the landlord that i will bring my dogs, she replied to my email that such thing was never granted from the landlord. Before my contract ended, agent gave me a call if i want to extend the contract which we agreed to continue month by month because they are selling the property, i spoke with the same agent to speak with the landlords about me bringing the dogs, i was asked what kind of breed they are and when i told her they are small dogs and they have their age and they don't do much these days, sleeping most of the time she said she can't see a problem or why they wouldn't approve, so when we finally got to the point where i was about to bring them she asked me if i have this permission somewhere in written, all of a sudden no one remembers this conversation. I am putting in writing here that i will never ever rent with Prospect anymore and i will make sure everyone i hear who wants to rent with you not to

Glorija · 26 October 2021

★★★★★ 5/5

Trustpilot

Ease of communication and helpful, highly recommended

Having been a tenant for several years and renting through many letting agents, found Prospect to be the most helpful and professional. The Team at Prospect helped us with the moving in and they were always very flexible and quick to respond. We are very grateful for all the help and support that we received from Hazel Sims, our property manager. She has been very professional, supportive and helped us each time we needed any advice or support.Thanks to Hazel, I am happy to recommend Prospects.

Tamas · 23 October 2021

★★★★★ 5/5

Trustpilot

Keagan Impey, purchase of a house in Wokingham…

We recently bought a house in Wokingham for our son. We had the very good fortune to have Prospect in Wokingham as the sellers Estate agent and more notably Keagan Impey as our main link. As one of the sales team Keagan could not have done more for us had he tried. Despite representing the seller Keagan treated us with the utmost professionalism. He was friendly, courteous, helpful and at times went out of his way to deal with our needs. Nothing was too much for him. During the sales process, he arranged for us to visit the property on several occasions, despite complications getting keys. He responded very quickly to our requests, notably where others were not inclined to do so. He made sure that the seller and their solicitors took action when there were frustrating delays and he made sure that we were kept fully updated. Keagan was the lynchpin in our purchase and to be brutally honest had he not been so very helpful and accommodating we would have withdrawn from the purchase in other circumstances. A very personable young man who fully understands and acts upon customer needs. A credit to Prospect Estate Agents. Thank you Keagan.

Alan · 21 October 2021

★★★★★ 5/5

Trustpilot

Special mention to Sonam

Special mention to Sonam! Sonam was professional and explained processes in great detail, making the whole experience run smoothly ☺️

Mia · 29 July 2025