Trusted Agent profile · Wokingham

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Prospect Winnersh reviews in Wokingham

★★★★★ Excellent

2,060 reviews across 2 platforms

399 Reading Road, Winnersh, RG41 5LT, Wokingham, RG41 5LT

Prospect's office in Wokingham, at 399 Reading Road, is rated 4.7 out of 5 across 2,060 reviews on two platforms, including 298 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards.

Google logo

4.9 / 5

298

Reviews on Google

This office

Trustpilot logo

1,762

Reviews on Trustpilot

Business-wide

Reviews

Every review we hold for the Wokingham office, from every platform, shown as written. First names only.

5/5

Trustpilot

Beth @ Prospect has been amazing!

Absolutely a 5 star experience thanks to BethBeth has been an amazing support right from placing an offer on a property we were buying through Prospect right up to minute of exchange. It was a very difficult transaction but Beth worked so hard to keep us informed and to help expedite the transaction as quickly as possible. Beth is very responsive when trying to contact Prospect and her transparency and level of work ethic is amazing. We felt lucky to be working with her as buyers and would definitely recommend Prospect based on our recent experience with Beth

Natalie · 17 November 2022

5/5

Trustpilot

Lily Sines

I have dealt with Lily Sines for a while now and I have always been impressed with how efficient and knowledgeable she is. My emails are always dealt with immediately and Lily is always very helpful and tries to make any work that needs to be done to the house a smooth process as we live in the US. I know I can always rely on Lily to get things done for us. Lily is a huge asset to Prospect!

Suzanne · 15 November 2022

5/5

Trustpilot

Subcontractor review

From a different perspective, we are contractors working along side prospect and are subcontracted work. The team have always been a pleasure to deal with. Not everything always goes to plan but the team are always soo helpful in getting everything resolved. We deal with Kate, Lily, Kodie, Betsy, Nikki, and Chloe mainly. They are always friendly, and the communication is always great. We always have to pop in to branches for key collection and have always found the branch staff to be helpful and friendly also. So a wonderful team of people and a pleasure to work with. We have had the same consistent experience over the 2+ years we have been with them.

Kirstie · 16 June 2025

5/5

Trustpilot

Charlotte - Prospect in Wokingham

Charlotte was thorough with her work and she gave my wife and I feedback in a timely manner. Unfortunately we didn't get the property we wanted, however Charlotte did everything she could to make it happen.

Daniel · 30 April 2025

4/5

Google

Ellie is very good at her job and she has very warm nature and made us feel very welcoming and comfortable while she was doing the house viewing with us

Ganti · 20 March 2024

Agent replied · 10 November 2024

Thank you Ganti. Ellie is a credit to the team & we're delighted you have been happy with her service thus far.

5/5

Trustpilot

Really professional and would highly recommend.

Had Prospect selling my property in a not exactly favourable market, but they were really professional with their valuation and the conduct of viewings, with every viewing followed up. Eventually we had a buyer and from there the real challenges begin... they did a wonderful job liaising between seller, buyer and their solicitors. We needed a fast completion and with their help we were able to pull through. Many thanks to Paul and Beth and would definitely recommend to anyone thinking of putting their house on the market!

Debra · 8 November 2022

5/5

Trustpilot

Absolute pleasure…

I found Prospects an absolute pleasure to deal with when selling my house. They were very informative without any pushiness. Ross was professional and guided us through our first house sale. No questions or my chasing for updates was ever a problem, and always gave his full time and attention. Their market knowledge meant that we got a great price for our house and sold at the first viewing day. I could have sold for a significantly smaller sum had I gone with another more pushy estate agent. My buyer also commented on how lovely prospects were to deal with both at the house viewing and throughout the sale process. I am really pleased and would highly recommend prospects. Thank you!

Claire · 8 November 2022

5/5

Trustpilot

She very friendly and gets back to us…friendly

Nikki gardneris very friendly and gets back to us fast all in all the very best at her job

Kelly · 19 March 2026

Agent replied · 13 October 2026

Hello Kelly, Thank you for the short but sweet 5 star review :) Kind regards

5/5

Trustpilot

Happy peeps.

Michael, Matthew and the team worked hard for us marketing the house during some tough periods, thanks to the Truss disaster.We crossed the threshold and completed on time with the recommended DCLaw performing well too.Many thanks to all for your grit and professionalism.

Hirst · 19 April 2023

Agent replied · 24 October 2024

Thank you for your 5* review, Hirst.

5/5

Trustpilot

Friendly, professional and thorough! Highly recomemnded

Charlotte Morgan and the team at Prospect are amazing to deal with - my flat viewings were efficiently organised and on-time and the communication with her and the team was thorough and friendly. Highly recommended!

Lucas · 6 May 2025

5/5

Google

I had a great experience during my viewing with Charlotte Salmon. She was punctual, professional, and very well-prepared. She provided all the information I needed and answered my questions. Her friendly and approachable manner made the whole process smooth and enjoyable. I’d happily recommend her to others, 5 stars!

Sirisha · 16 May 2025

Agent replied · 21 May 2025

Thank you for the 5 star review! We love to hear how our staff are proving a great service.

1/5

Trustpilot

Its the worst experience i ever had.All…

Its the worst experience i ever had.All those agencies following the same patterns but this experience was beyond awful.We raised a complaint regards to delay on refurbishment.The reason of the delay was that the agency did not transfer money on time on builder as builder confirmed.We wasted money on frozen food for another week as the kitchen was ripped off and we could not used it.We did not have an information from the agency about the delay whatsoever.I accidentally called and i found out my self.All this did affect our monthly budget .Our holidays were ruined and night shifts for extra money were cancelled as the refurb. date changed .I was dealing with lots of stress because of a health issue and although i mentioned this to the agency the kept ignoring us.Samantha Baron was the only person who actually listens and provides solutions .There is a lack of communication in general.We need to call and email numerous times for things to get sorted.We had broken handles in 2 bedroom windows and anyone could open from outside.For this only we needed to call and email over a month.Our total nightmare started when i had to deal with an agent called Chloe Hoptroff. She never replies back.Ever!I never seen this in my life before.I spent time on my days off,my holidays,to reach her and even when i call another person will always say she is busy.Still to this day she has not replied since over a month ago.I've seen other reviews with people having the same exact issue with the same person.Its very sad that these people are on this jobs.I never had so much stress in my life.Very sad.

Vasiliki · 14 October 2022

5/5

Trustpilot

Excellent professionalism

Natasha was very pleasant and quick to arrange viewings for me. Whilst dealing with her she was a pleasure to deal with and always responded immediately and with great flexibility around my schedule making her a delight to deal with!

PGrif · 1 July 2023

Agent replied · 24 October 2024

Thank you for your 5* review

5/5

Trustpilot

Sasha and Stefano are simply stars!!!

Sasha and Stefano deserve nothing less than 5 stars.I have never had a good experience with estate agents until I was managed by these two.Sasha is exceptionally professional and has continued to go above and beyond to attend to our queries and issues. Stefano has been just as professional and showed us so much kindness and resilience in helping us secure a new property (that we love!).If the rest of the Propects team are anything like these two individuals, then I would highly recommend their services!

Holly · 21 September 2022

5/5

Google

Thank you Ellie Childs amazing service

Bobby · 19 March 2025

Agent replied · 10 November 2024

Thank you for the review.

5/5

Google

Thank you Charlotte. Professional and Understanding.

Mary · 19 March 2025

Agent replied · 19 March 2026

Hi Mary Glad we could be of help and understanding what you need.

5/5

Trustpilot

Excellent service from Bernadette once…

Excellent service from Bernadette once again! Very informative, proactive, and supportive throughout the completion process. This is my second time using her services, and the experience was just as awesome as before.

Rajneesh · 12 November 2025

Agent replied · 4 December 2025

Hello Rajneesh, Thank you for the feedback of Bernadette and the 5 stars. We're pleased she was able to make the process smoother for you. Kind regards

5/5

Trustpilot

Thanks Abi!

Prospect Sandhurst have been brilliant so far in mine and my partners first time buying journey. A special shout out to Abi H who has gone above and beyond in terms of suggesting houses that fit all our requirements and always quickly finding suitable times for viewings - as well as staying overtime at our 2nd viewing!

Madeleine · 22 May 2024

5/5

Trustpilot

Professional and helpful

We have just completed on our house move, following the ups and downs of a very tricky chain. The perseverance and professionalism from Beth, Michael and Paul was much appreciated and got us there in the end! Beth was very accommodating when dealing with our house sale and always available to answer questions/ give advice. She was equally helpful when it came to our purchase. Thank you!

A · 18 October 2023

5/5

Trustpilot

Thank you Vickie Cripps

Thank you Vickie Cripps for your help with the management of our rental flat. I have no hesitation to recommend Prospect and especially Vickie as she has helped us for the past 2 years.

JM · 1 May 2025

5/5

Trustpilot

Maddie Clarke is an exceptional…

Maddie Clarke is an exceptional estate agent. Maddie is far superior to any estate agent I have used over the years. She is professional, efficient, honest and extremely helpful. My move was particularly emotionally difficult Maddie went above and beyond to make me feel at ease and less stressed she always had time to listen and talk to me. Maddie always returned my calls promptly and nothing was too much trouble for her. I highly recommend Maddie. If and when I sell again I will use Maddie Clarke I’ve never dealt with such an amazing agent who makes her client feel cared for and valued.

Gail · 24 August 2022

5/5

Google

Ellie Childs was my agent who showed me the house. She did a wonderful job, very friendly and polite and had all the information related to the house

Krishna · 20 March 2024

Agent replied · 10 November 2024

Ellie is always well prepared & will always do her best to help! Thanks for your feedback, Krishna.

5/5

Google

I have been with reeds rains for 9 years. I have rented 3 properties from them and their communication is perfect. We have dealt with Nicole and Mark and both of them are brilliant. We hope when we come to buying a house, we buy on from you too. Thank you, Gemma. Sam and Harriet

Gemma · 22 June 2024

5/5

Trustpilot

Super helpful!

Charlotte Morgan was so helpful when I was searching for a property. She was really efficient and always answered any questions I had quickly. I would highly recommend Charlotte!

Korryn · 24 June 2025

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Awards

The Trusted Agent 2026 results for Prospect, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

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Yes. Prospect Winnersh won Trusted Agent in The Trusted Agent 2026 awards.

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