Every review we hold for the Wokingham office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotAs ever, prompt and helpful
This is my eighth year with Prospects and my second with Lily Sines as my go to Property Manager.Lily's prompt replies to my queries and her unstinting helpfulness are why I'm confident my property remains in good hands.
Jehangir · 14 November 2022
★★★★★ 5/5
TrustpilotFantastic
I have been dealing with Beckie B for a couple of issues and questions and have been met with a polite and professional attitude. She has helped resolve all of the issues in a speedy manor. She is a true asset to the Prospect team.
H · 1 December 2021
★★★★★ 5/5
Trustpilot5 stars for Beth
I’ve been looking for my first ever home and I’ve had a few viewings with Beth and she’s fantastic! She’s very professional and knows her stuff. If you are looking to get on the property ladder then I would recommend contacting Beth, she’s a star. Thanks for everything.
Emma · 13 May 2021
★★★★★ 5/5
TrustpilotJulie Jacobs is a Star
I would like to say its been a great pleasure knowing Julie Jacobs, as she has been a star on managing my property and from a landlord perspective her customer service is 100%. Thank you again for your good service
David · 2 August 2022
★★★★★ 5/5
TrustpilotSasha at Prospect is great
Sasha at Prospect has been quick, friendly and helpful in many ways since we have worked with her as a tenant at one of the properties she manages.
David · 16 August 2023
★★★★★ 5/5
TrustpilotProfessional and Hassle free service
I used their devices for managing and maintaining my property. I must say they are very professional. They were very quick to resolve any issues in the property. I will definitely recommend them if anyone is looking to sell or rent their property.
Prafulla · 4 February 2022
★★★★★ 5/5
TrustpilotAidan is a very friendly and helpful agent
Even though the property that we viewed wasn't quite right for what we were looking for, Aidan's conduct was great. He answered all the questions we had and even took the time to send me links to other properties that he felt we may be interested in.
The · 10 May 2021
★★★★★ 5/5
TrustpilotManagement Services from Dani Smith
I would like to say how pleased I am with the service from Dani Smith. She is so efficient and always replies to emails and calls me back and her advice is so helpful. So pleased she is taking the worry out of the Management of my property
Eve · 19 February 2021
★★★★★ 4/5
TrustpilotProspect assisting young professionals
Prospect had helped us find an apartment that met every requirement. Any issues noted with the apartment was sorted out quickly.We had to terminate the agreement early but Sasha had handled our very unique situation with patience and kindness.
Bianca · 31 July 2022
★★★★★ 5/5
TrustpilotPrompt and Professional
Prompt, Freindly and Professional services in carrying out Tenancy renewal by Sasha Byrne @Prospect.
Sabbooh · 10 June 2024
★★★★★ 5/5
GoogleProspect were very prompt in their service to us, specially Harry from Prospect, was very helpful in our search and very knowledgeable about all aspects of the properties we looked at. It was amazing to have Prospects for our house search, especially when we had trouble from other agents. We would definitely recommend Prospect to anyone.
Harshada · 26 August 2016
★★★★★ 4/5
TrustpilotExperienced Agents for tenants :)
Right from the day one they have been doing good in providing services when I got problems in house related to plumbing, washing machine etc. they have resolved them patiently. I realy apprciate Gemma for her work towards resolution of the tickets.
Customer · 2 March 2022
★★★★★ 5/5
TrustpilotExcellent service and communication…
Excellent service and communication from Matt, Katie and Sasha especially. Having come from another estate agent to find one that made it look effortless was a breath of fresh air. Superb communication not only during the process of finding a property but afterwards too. Much appreciated!
C · 1 July 2021
★★★★★ 5/5
TrustpilotMy last house moving charlotte was very…
My last house moving charlotte was very kind and informative. Thankyou for your hard work
Bindesh · 10 May 2024
★★★★★ 5/5
TrustpilotCharlotte helped with my letting
Charlotte helped with my letting! She was really helpful and was great with my pets too! Would recommend to anyone looking for a letting!
Georgia · 28 October 2023
★★★★★ 5/5
TrustpilotGreat support from Beckie at Prospect
Great support from Beckie at Prospect. She quickly found a plumber when I had a leak in my flat. She was happy to work outside her regular hours to resolve the issue. A first-rate job!
Marcus · 5 December 2022
★★★★★ 5/5
TrustpilotGood professional service and regular…
Good professional service and regular follow up before and after letting the property. Special call out to Charlotte.
Prasad · 8 March 2024
★★★★★ 5/5
TrustpilotElliot @ Prospect has been a great help…
Elliot @ Prospect has been a great help with assisiting us moving to our new apartment during the middle of lockdown 2.0. As we cannot easily travel to view the apartment he has patiently answered all our questions and provided as much detail about the property as possible.
Andy · 17 November 2020
★★★★★ 5/5
TrustpilotGreat experience
Great experience - Ross and Ryan (Reading and Winnersh branches) were brilliant. House sold very quickly and found a house through them. They really helped us get over the line - really appreciate their help in the last few hours over will we /won't we exchange :-).
Anne · 22 January 2021
★★★★★ 5/5
TrustpilotAlways great service!
I have used Prospect for some years now and find their service top notch. My main contact over the years has been Carla, who really cares about her work, and always goes the extra yard to get any problems solved in an efficient, timely, and drama free way!
Doug · 8 October 2020
★★★★★ 4/5
TrustpilotProspect Review
Rented a property through Prospect, had an overall good experience, our Estate Agent, Stefano, was easy to contact when needed.
Craig · 12 January 2024
★★★★★ 1/5
TrustpilotAwfully disappointed with my service…
Awfully disappointed with my service from Prospect Reading - communication was poor, after 6 months didn’t result in a successful sale - unprofessional use of wording / language about people in the chain. Strongly wouldn’t recommend this firm.
Nikki · 8 July 2022
★★★★★ 5/5
TrustpilotFantastic service all round
On my very first call to Prospect they promised they would find us the house we wanted and they did. They have been professional, communicative and helpful throughout the whole process. Paul really pushed the last part through to make it happen smoothly.
Andy · 14 September 2021
★★★★★ 5/5
TrustpilotBeen using prospect since ~2007
Been using prospect since ~2007 to manage my flat rental. I’ve had no hesitation in continuing to use them each year. Recent customer service from Sasha Byrne and her colleagues has been excellent - responsive and professional.
Andrew · 24 July 2022
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.