Trusted Agent profile · Wokingham
★★★★★
1,887 reviews across 2 platforms
12-14 Broad Street, Wokingham, RG40 1AB
Prospect Estate Agency's office in Wokingham, at 12-14 Broad Street, is rated 4.7 out of 5 across 1,887 reviews on two platforms, including 254 Google reviews rated 4.8.
Tell us what you need and we'll put you in touch. Prospect Estate Agency hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Wokingham.
Every review we hold for the Wokingham office, from every platform, shown as written. First names only.
1/5
TrustpilotDon't sell your house with them
Just tried to view a bungalow with the above agent but been refuse as they want us to put our house on the market first! I understand they don't want time waster. If I sell my house I would like as many viewing as possible. Bad service.
5/5
GoogleGreat Service, family property being rented and fully managed by Nikki G at Prospect.
5/5
TrustpilotAs a tenant
As a tenant, I am very happy with the assistance I get from Hazel Simms. She is very responsive, understanding and always tries to find a solution to problems that sometimes come up. Having such a good property manager is very helpful.
5/5
TrustpilotLight years ahead …
We are very happy with the professional service we have received from the Prospect Team , from purchase to management of our property - Agnese Rees our present property manager continues this admirably. Prospect are light years ahead of the competition. Highly recommended !!
5/5
TrustpilotOn the hunt for a rental
The team at Prospect are a pleasure to deal with. Organised, well informed and great communicators.
5/5
TrustpilotExcellent professional service
Virgina in after sales has been the most helpful person in this process, always keeping all parties well informed, is personable, friendly and beyond helpful. Couldn't recommend her and the entire Prospect team more.
5/5
TrustpilotHi ,I’ve been using prospect for 20…
Hi ,I’ve been using prospect for 20 years dealing with my rental houses and my new builds ,the sales team have always been very helpful and professional,Anna in the rental team and the manager Harry are always fantastic,carry on the good work guys,cheers Dave
1/5
TrustpilotThey don't care about tenants
They don't care about tenants. Be very careful when you go with this agency.They will ignore all your issues and fix them when they want even if is something that affects your health.
5/5
TrustpilotHappy customer.
I've been with prospects for over 5 years and can't fault them. Beckie handles all issues quickly and professionally keeping both tenants and landlords happy. I wouldn't be anywhere else.
5/5
Trustpilotwhy can't all agencies be like this…
I am writing this review to express my complete satisfaction with Prospect Estate Agency. They are all very professional in there approach to their various roles and a joy to deal with.a very pleasant experience
4/5
TrustpilotColin, Jordan and Sasha has been thoroughly professional and helpful
Prospect has so far turned out to be the best estate agents I have dealt with ever for both lettings and buying experience. Colin, Jordan and Sasha are the key people to highlight for their excellent customer service and attention to details.
4/5
TrustpilotColin, Jordan and Sasha has been thoroughly professional and helpful
Prospect has so far turned out to be the best estate agents I have dealt with ever for both lettings and buying experience. Colin, Jordan and Sasha are the key people to highlight for their excellent customer service and attention to details.
5/5
TrustpilotHad a great viewing with Charlotte…
Had a great viewing with Charlotte today, she was very helpful and answered any question.
5/5
TrustpilotVery professional and customer oriented
Had the pleasure of working with Gemma since September and have throughly impressed with her professionalism and knowledge.She always keeps me in the loop and responds promptly to any queries. She is a great asset to Prospect and a pleasure to deal with.
1/5
TrustpilotRude and un professional
Quite frankly I have never dealt with such a rude company as this I had to pull out of a sale because of a job loss and never experienced such a un professional un kind manner the way it was dealt with should be reported
5/5
TrustpilotGood agency
Whilst the landlord has been a little lacking in communication, Sasha has handled the situation very well and kept us in the loop and happy whilst we have problems rectified. Asset to the agency.
5/5
TrustpilotGreat service
Prospect was professional, helpful and quick to respond to queries throughout the house sale process. Virginia Ayres did a great job ensuring that the sale successfully progressed from offer acceptance through to completion.
5/5
GoogleI loved dealing with Charlotte. She is very knowledgeable, kind and prompt! Thank you for your help!
5/5
Trustpilot5 star
5 star cowboys. X husband claimed he had power of attorney over me, put my house on the market, under sold it and RICKY was in charge. Charged me a fortune for doing this too!!!!! DO NOT EVER USE
5/5
TrustpilotGreat service as I was travelling a lot…
Great service as I was travelling a lot and the company would send up-to-date videos of properties. I am delighted with what I rented. Would recommend these guys as the process was smooth and professional.
5/5
TrustpilotBeckie at Prospect has been outstanding…
Beckie at Prospect has been outstanding in supporting our stay at our rented house. She is prompt in replies, courteous and ready to help in all matters. This makes our stay more comfortable knowing we have this support from her.
5/5
TrustpilotExcellent service from Kate Smith
Excellent service from Kate Smith. Friendly, professional and efficient, she takes ownership of any issues and keeps me informed. Very grateful to have Kate as my property manager; I have confidence in her ability to manage it effectively.
5/5
TrustpilotProspect Bracknell
Beth and Rebekah from the Bracknell office were extremely helpful in our search for buying our first property. Great communications and with no issues at all. Thank you both!
5/5
TrustpilotAbi showed us round a property and she…
Abi showed us round a property and she was very friendly and helpful.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Prospect Estate Agency hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Wokingham.
