Trusted Agent profile · Wokingham

Prospect Estate Agency Wokingham reviews

4.7

★★★★★ Excellent

1,888 reviews across 2 platforms

12-14 Broad Street, Wokingham, RG40 1AB

Prospect Estate Agency's office in Wokingham, at 12-14 Broad Street, is rated 4.7 out of 5 across 1,888 reviews on two platforms, including 254 Google reviews rated 4.8.

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4.8 / 5

254

Reviews on Google

This office

Trustpilot logo

1,634

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Wokingham office, from every platform, shown as written. First names only.

5/5

Trustpilot

Great experience!! Great staff!!

We had such a great experience with both the bracknell branch and the maidenhead branch. All the staff were fantastic. We dealt with many agents over the course of a few months and prospect was by far the best!!

Mrs · 18 March 2023

5/5

Trustpilot

We have been dealing with Prospect for…

We have been dealing with Prospect for over 20 years as landlords and found the team this time to be excellent. Sasha and Harry quickly found a new tenant and resolved problems with outgoing renter. Good communication, respond to emails and phone calls promptly. Very happy with the service they provide

Janet · 24 September 2021

5/5

Trustpilot

We had an excellent service from…

We had an excellent service from Michael Sharp during the sale of our house. We were continually updated on progress and kept informed or any changes or when information was required. Very professional and efficient throughout. The sale went through smoothly and we would recommend using Prospect again

Mrs · 7 March 2022

5/5

Trustpilot

I had a viewing with Natasha

I had a viewing with Natasha, who was just so lovely. She answered any questions that I had without hesitation, which made me feel really comfortable. Thanks so much!

Sarah · 7 December 2023

5/5

Trustpilot

Huge thanks to everyone but special…

Huge thanks to everyone but special mention to beth who helped me buy my first home in 2022! Beth paid excellent attention to detail when I specified what I wanted and was incredibly knowledgeable and reliable from start to finish, highly recommend thank you beth!

Harriet · 25 July 2022

4/5

Google

Great work Charlotte for handling all our house issues. We move and settling well. Thanks for you hard work.

David · 25 June 2024

4/5

Trustpilot

Professional

Professional, good to work with though a tad bit expensive. Would be happy to work with them in the future. Their rental management services are good too.

Prashant · 10 April 2019

Agent replied · 24 August 2024

Thank you for your great review!

1/5

Trustpilot

Don't rent with them.

Hopeless. Lied about what worked when I rented the property, were rude when I questioned the cleaning costs and always took the landlords side against the tenantn. Rent out your property with them but don't rent from them. They are terrible

J · 16 December 2022

5/5

Trustpilot

Kenny very friendly

Kenny very friendly, answered any questions

Shane · 23 March 2023

Agent replied · 24 August 2024

Thank you for your 5* review, Shane.

5/5

Trustpilot

Great support

Our transaction support coordinator was Aimee Smith. Her help and support really made the process run smoothly and helped alleviate any worries. During our search and the process of finding a buyer we really appreciated the support from Callum, Connor and Adam, and of course Josh from the Bracknell branch.

Customer · 12 October 2021

5/5

Trustpilot

Toby Herman

Toby Hermanvery professional approach a very likeable and specific agent he showed me around the property, he explained and presented very good I am very pleased, really recommendablethe apartment we saw on Tuesday 25th January 2022 at 04.00 PM for 3 Branagh Court, Reading, Berkshire, RG30 2QX.Thank you

Tomasz · 27 January 2022

5/5

Trustpilot

Happy That Prospect are our Agents.

We are very happy with the way Prospect conduct business. They always reply to any queries, they are quick to find someone to fix a problem, at the landlord's say-so, and they do regular house checks, which is good too, for all parties.

CAROL · 17 September 2022

5/5

Trustpilot

5 STARS to Conner, highly recommended

A very good company to deal with if you are buying or selling your property. We are very happy with Conner of Warfield, he is very professional and efficient. He dealt with queries and answers very quickly. It was a pleasure to deal with my him. I would definitely use them again.

Michael · 14 May 2021

5/5

Trustpilot

Very professional approach

Want to highlight a particular area manager fro Prospect Wokingham Maddie Clark, who we had a property viewing with. She was very spirited and engaging in her conversation. She was thorough and professional in her approach. Very pleased with her interactions , wishing her good luck !

B · 16 March 2022

5/5

Trustpilot

Warfield house purchasing

Beth Murphy and Betsy Harmer from Prospect Warfield branch did a brilliant job guiding me in the purchase of my first home. I can't recommend them enough for their patience, professionalism, and disponibility at all stages of the process. I've been really lucky in having them on my team. Thank you.

Cosmin · 21 July 2021

5/5

Trustpilot

Fantastic Service

I just wanted to say Prospect has been fantastic from start to finish on managing my rental property and i have recommended friends to use Prospect for there rental properties. I have received a great service from Julie Robson, Danniella Wylie, Matteo Guarino, Lloyd Richardson and Caroline Jackson throughout the years i have been wih Prospect.

David · 31 March 2020

5/5

Trustpilot

Professional, timely and helpful…

Harry at Prospect was professional and clear throughout the process of renting our house. He was responsive and solved any issues/queries quickly. Throughout the changing COVID situation, Prospect showed their flexibility to adapt to the changing rules. I would recommend Prospect and Harry Pangbourne in particular if your looking to rent out your house.

Lori · 24 October 2020

5/5

Trustpilot

Great service…

Prospect have been excellent in helping us re-rent out our property. Staff are super efficient. I’ve had Agnese Rees as our property manager for a while now and she provides fantastic service. We live overseas and I love that I have someone I can trust to organise things on our behalf.

Rachel · 18 June 2021

5/5

Google

Great experience with Prospect and Charlotte Morgan to get me moved into my flat quickly and answer any questions I had

Rhys · 26 April 2024

5/5

Trustpilot

Excellent service from the Maidenhead Team

It has been a pleasure dealing with the team at Prospects in Maidenhead. I cannot fault the professionalism and fantastic communication at all times. I would definitely recommend them to anyone wishing to sell their house in the future. They made everything so less daunting and smooth.

Amanda · 8 February 2022

5/5

Trustpilot

Dani Smith has been a great help

Dani Smith in the Bracknell lettings office has been a great help to us.We're a month into our tenancy and she's helped to get us settled in and sort some issues at the property. She's dealt with things quickly and has been very communicative.We're now looking forward to enjoying our new home.

David · 3 March 2021

5/5

Trustpilot

Having experienced changes to our…

Having experienced changes to our property manager throughout our tenancy, I couldn’t be happier with Saffron. She’s extremely polite and professional with a friendly and approachable attitude - as an ex-lettings agent myself, I know how challenging the role can be at times and I’m always impressed by her service

Alexandra · 29 July 2021

1/5

Trustpilot

Reading Prospect are terrible

Reading Prospect are terrible. THEY DONT PAY THE CLEANERS they send to their properties. SHAME OF THEM. DO THEY KEEP CLIENTS MONEY ???

Dhallina · 6 March 2024

4/5

Trustpilot

The team at Prospect were very helpful…

The team at Prospect were very helpful in helping us find our flat. They walked us through our options and kept us updated on the progress of our tenancy documents. They’ve been very approachable and straightforward, simplifying what would otherwise be a stressful process.

Ben · 16 June 2022

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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