Trusted Agent profile · Wokingham
★★★★★
1,888 reviews across 2 platforms
12-14 Broad Street, Wokingham, RG40 1AB
Prospect Estate Agency's office in Wokingham, at 12-14 Broad Street, is rated 4.7 out of 5 across 1,888 reviews on two platforms, including 254 Google reviews rated 4.8.
Every review we hold for the Wokingham office, from every platform, shown as written. First names only.
5/5
TrustpilotGreat job mate!
I extend my heartfelt gratitude to Charlotte Morgan, who has been exceptionally helpful and kind. She efficiently organised a viewing for us within a single day and offered professional and candid advice during the process. Thank you immensely, Charlotte!
1/5
TrustpilotDiscourteous and incompetent
The lettings team in Maidenhead are terrible. Uncommunicative, discourteous and, ultimately, incompetent. Maybe it was just our experience but be warned. We will not be using them again.(PS I've chosen to leave out the names of the agents involved as I feel identifying individuals is a bit too pointed. Therefore, I am leaving this review as broad experience of my unhappy experience.)
5/5
TrustpilotChloe is always friendly
Chloe is always friendly, helpful and professional, it’s a pleasure having her as our property manager.Sarah & Tim Kearon
5/5
TrustpilotGreat service from Dan and the team
Great service from Dan and the team. Really impressed with their responsiveness and helpfulness throughout the house sale.
5/5
GoogleKeagan and Daniel from Prospect helped us buy our first property during lockdown. They were brilliant. They gave sound advice all the way through (including where to put the sofa!) and their colleagues at the branch took responsibility for our enquiries, always took us seriously and I don't think I ever called/e mailed without a fast and well thought out response. Thank you all for your hard work.PositiveResponsiveness, Quality, Professionalism, Value
5/5
TrustpilotVery good
Kurt Owen was quick to respond to emails and any questions we had about the property. Would highly recommend his service.
5/5
TrustpilotKurt has been really helpful
Kurt has been really helpful, and helped us so much sorting our new flat. He has been really professional. Thank you Kurt!
5/5
TrustpilotAgnese Rees has provided exceptional…
Agnese Rees has provided exceptional management of my rental property - ensuring any repairs are immediately addressed and always keeping the landlord up-to-date with progress. Agnese has always shown to be very proactive, helping to liaise with the management company's repair team to set up a suitable date / time to conduct the repairs. I highly recommend Prospect and having Agnes as your property manager!
5/5
TrustpilotPositive experience as a landlord.
I have a property in Sandhurst which is being managed by Chloe. As a landlord I have faced a number of challenging situations with the property, I am grateful for the excellent service I have received from Chloe. I have valued her professionalism, knowledge and excellent communication. Should we continue to rent this property the relationship I have built with Chloe would be a positive influence on that Decision.
5/5
TrustpilotGreat team
The team has been excellent and very helpful. We enjoyed the step by step process and loving our new home.Thank you Team!
5/5
TrustpilotBeth was very helpful in Warfield…
Beth was very helpful in Warfield office. She helped me with my query and was very friendly and professional
5/5
TrustpilotDealt with Dan from start to finish
Dealt with Dan from start to finish. Very helpful, friendly and great communication.Would highly recommend. Thanks Dan!
5/5
GoogleWe recently got transferred over to Nikki from a previous property manager and what a breath of fresh air she is. She answers on time, deals with things straight away and always does things to a high standard and as efficiently as she can. Fabulous work so far
5/5
TrustpilotAlways get 5 star service from Beckie…
Always get 5 star service from Beckie Baxter. I’ve rented out my property through Prospect for years and can’t ever fault the service I receive.
5/5
TrustpilotKurt was very helpful and friendly
Kurt was very helpful and friendly. He was there for every step. He is very very patient and courteous.
5/5
TrustpilotGreat customer service from Josh and…
Great customer service from Josh and he’s team . They all went out their way to make buying and selling a new house as smooth as possible. Always proactive, great communication and went above and beyond. I would definitely recommend this company.
5/5
TrustpilotBuying our first home
Buying our first home was made so much easier by the team at Prospect, particular mention for Beth who was handling our case being super friendly and helpful 😊
5/5
GoogleWe went through prospect to find our home, Charlotte Morgan looked after us amazingly. She was so attentive to our needs. She was really helpful with our viewings and answered any questions needed. She’s a great member of your team. Thank you so much!
5/5
GoogleIt's never easy buying property but it's even tougher when the country is in lockdown. However, from day one, when the full team was working, they were extremely responsive and helpful. Since the team were furloughed we have worked with the Branch Manager, Daniel White, and he has professionally helped us through the process despite being on his own. I would definitely recommend Prospect to buyers and sellers.PositiveResponsiveness, Quality, Professionalism
5/5
TrustpilotConsistently good service!
I have been with Prospect for many years now and their service has always been great. Sasha and Chloe have been excellent property managers, and always patient and attentive to our requests. They specifically helped us through a very difficult period with a non paying tenant, and really went above and beyond to assist us. Really pleased with Prospect!
5/5
TrustpilotWhat a great team as always
What a great team as always. Matthew Spennewyn kept me updated throughout and was very helpful. Will definitely use again.
5/5
TrustpilotResponsive team
The team was responsive from the onset; setting up a quick viewing, calling with updates, responding to our email questions etc.The service has been good, and we look forward to working them as our agents throughout our tenancy.
5/5
TrustpilotThank you Dani Smith
Dani was very helpful with the renewal, she answered any questions we had, and made the process quick and simple!
5/5
TrustpilotBeth Murphy - Bought our home through Warfield…
Bought our home through Warfield Prospect and had amazing support from Beth Murphy the whole way throughout. She was so accommodating and went above and beyond in all of her interactions with us. She was very open and honest throughout the entire process which we really appreciated and made our lives so much easier at a very stressful time!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Prospect Estate Agency hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Wokingham.
