Trusted Agent profile · Wokingham
★★★★★
1,889 reviews across 2 platforms
12-14 Broad Street, Wokingham, RG40 1AB
Prospect Estate Agency's office in Wokingham, at 12-14 Broad Street, is rated 4.7 out of 5 across 1,889 reviews on two platforms, including 254 Google reviews rated 4.8.
Tell us what you need and we'll put you in touch. Prospect Estate Agency hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Wokingham.
Every review we hold for the Wokingham office, from every platform, shown as written. First names only.
5/5
TrustpilotThe Best Estate Agency
I've been renting from Prospect Estate Agency for almost 3 years and they are a joy to deal with, comfortably the most efficient property management company I've dealt with to date. This is mainly due to Agnese who deals with all my contract renewals, maintenance issues moaning etc, she is always friendly, positive, efficient and willing to help. Highly recommend.
5/5
TrustpilotA huge thank you to Prospect Estate…
A huge thank you to Prospect Estate Agents! We have just moved into our first home and were so impressed by the level of service from both Savannah and Ellen from the Reading office. Hugely efficient, reliable and informative - we definitely recommend them. The whole process was smooth & both were always there to support and help push along the process. Thank you again!
5/5
TrustpilotThank you Beckie!!
Prospect have managed my property for several years and have always taken away the stress and strain of being an accidental Landlord. Beckie Baxter keeps me as a customer. She is calm, efficient, outcome focussed and always goes that extra mile.
5/5
TrustpilotSmooth viewing and follow up!
Abi (Crowthorne branch) was the right combination of professional and personable. She was knowledgeable, helpful and was quick to send me details of a similar property that I may have been interested in.
5/5
TrustpilotLiam was very personable
Liam was very personable, and did his job to a very good standard.
5/5
TrustpilotGreat service from Charlie
Great service from Charlie! He was very helpful and made the whole process smooth and easy. Thank you Kate
4/5
TrustpilotThanks Saffron and the Team!
I had two issues, a bath that wouldn't drain and an immersion heater that wouldn't heat. On direction from Saffron at the Prospect team I raised both incidents on their system and she helped manage them along and kept me in touch with progress. The latter issue was fixed before 9am the following day, the other took a little longer, but was resolved excellently!
5/5
TrustpilotBeth from the Wokingham office has been…
Beth from the Wokingham office has been a breath of fresh air, kept us updated throughout purchase, knowledgeable and very helpful. Provided an excellent service.
1/5
TrustpilotWorst Move In Experience Ever
They are highly incompetent, their operations are completely broken, they do not understand the basic needs of the tenants. House with the worms, they call it as deeply cleaned!!
5/5
GoogleHave been working with Prospect, Reading and Wokingham offices for over 15 years. They have done excellent job managing my property. In particular the support I got from Nikki G. Has been first class!
5/5
TrustpilotCharlie was brilliant from start to…
Charlie was brilliant from start to finish, so helpful and patient, guiding me through the application process,
5/5
TrustpilotVery Helpful
Found a property through rightmove, Kurt was very helpful sorting out all of the details for us.
5/5
TrustpilotCharlotte M from Prospect showed me…
Charlotte M from Prospect showed me round a number of properties & was always knowledgeable of what she was shopwing me, as well as pointing out many things i should be thinking about, but had not considered.
5/5
TrustpilotSasha was so helpful
Sasha was so helpful. She was very thorough and efficient and was a pleasure to deal with.
5/5
TrustpilotBoth Aiden and Mitchell were excellent…
Both Aiden and Mitchell were excellent in their support. Made the tough process so much more bearable.Thanks Chaps.
5/5
TrustpilotGood communication and support
Good communication and support, very efficient service. Thanks Elliott, Callum, Chira and team from a very happy landlord
5/5
TrustpilotWe rented through prospect and were…
We rented through prospect and were very happy. Especially with Julie Jacobs who helped us during a particularly difficult time. Julie and the landlord ensured there was much flexibility in our tenancy when we were not sure whether we were going to purchase our onward property. This helped allay significant amounts of anxiety. We are very satisfied. Thank you
5/5
TrustpilotGreat service.
We have successfully let our property through Prospect for 7 years now with 4 different good tenants. We have never had more than a week without a new tenant and contract negotiations have always been very professional. Agnese Rees has managed our property for the last couple of years or so and always been very efficient and reliable providing great service.
1/5
TrustpilotProspect are terrible
Prospect are terrible. They are a bunch of crooks who charged fees for things that were not justified We rented a property via ‘Prospect’ years ago - they tried charging us for a mole problem the rental property had.We were warned by a local cleaner when we moved in that prospect we’re bad … we should have listened!
1/5
TrustpilotReally bad
Really bad, the house wasn't ready on the moving day (stated by contract) leaving me and my family looking for an hotel, that we had to paid our-self. When we finally moved in the house we find out that there is not not tumble dryer, despite the confirmation from their agent on the viewing day and despite the inventory report... DONT rent or buy through this agency.
5/5
TrustpilotAlthough I ended up buying through…
Although I ended up buying through another agent, I had a few dealings with Beth in the Warfield branch who I found extremely efficient - she was always sending me over properties that fit my criteria! She also was the only agent that actually helped me in regards to my mortgage and introduced me to Nish who sorted me one quickly. Thanks again!
5/5
TrustpilotGreat service from Beth & the team
Thanks to the team at Prospect for a great service throughout, from pre-sale to exchange. Beth did a great job clearing some of the hurdles during the conveyancing process and kept everyone in the loop throughout. If you're looking to sell your house in Warfield, Prospect are the ones to work with.
5/5
TrustpilotSale of property in Yateley - brilliant!
We cannot praise highly enough the service we have received from the Sandhurst branch of Prospect Estate Agents. Not a straightforward sale, with plenty of hiccups along the way, but nothing has been too much trouble. We have been kept fully informed at all times and have had a constant stream of viewings leading to a successful sale. Would use again without question, superb service!
5/5
TrustpilotFor Hasslefree Stay
Has always used their services during our moves within UK. Currently the existing property is being managed by them so absolutely hassle free stay. Our manager is Beckie Baxter and she is absolutely fantastic. Always responsive and helpful, good turnaround time with the issues you may have, liased well with us and the landlord. Highly recommended the services !
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Tell us what you need and we'll put you in touch. Prospect Estate Agency hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Wokingham.
