5/5
TrustpilotExcellent communications
Sasha is a pleasure to deal with and extremely efficient in her communications. When a problem arose she dealt with the matter very professionally and empathetically.Would recommend without hesitation.
Trusted Agent profile · Wokingham
Prospect Estate Agency Wokingham reviews
★★★★★
1,889 reviews across 2 platforms
12-14 Broad Street, Wokingham, RG40 1AB
Prospect Estate Agency's office in Wokingham, at 12-14 Broad Street, is rated 4.7 out of 5 across 1,889 reviews on two platforms, including 254 Google reviews rated 4.8.
Reviews
Every review we hold for the Wokingham office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotExcellent service
Beth was one of the loveliest people I’ve ever encountered. An absolute delight throughout, all round a great experience and super helpful. Thanks Beth! Keep up the good work.
5/5
TrustpilotExcellent Service
For me, a Property Management Agency is only as good as the staff that run it. I have been with Prospects for many years and always found they provide a good service. I have been lucky to have an excellent Property Manager in Carla Munro who I have been dealing with for many years. She is thorough, always accessible, diligent, knowledgeable and very helpful at all times. I can go directly to her anytime to sort out issues and for advice. I get regular inspection reports and assistance with maintenance issues and I am pretty sure my tenants are also happy to deal with Carla and her staff. I can leave the management of my properties in their capable hands.
5/5
TrustpilotBeth and Michael have been superb
Beth and Michael have been superb. Whenever I spoke with them, they had their finger on the pulse and knew exactly what was going on with the sale of our property. The sale went very smoothly and I am quite sure it was down to their hard work.A huge “thank you” to both of you.
5/5
TrustpilotThank you Beth
Thank you Beth! Very attentive and made sure we had a smooth experience from enquiry to contract signing.
5/5
Trustpilot1 Il Libro Court Renting review
Stefano was very helpful and guided my wife and I through the process very efficiently and effectively.
4/5
TrustpilotVery professional
I have been renting a large family house using Prospects. Sasha was very professional and always had an answer to my different questions, thanks a lot!
5/5
TrustpilotDealing with Prospects have been really…
Dealing with Prospects have been really rewarding. Especially working with Agnese Rees has been wonderful. Highly recommend for anyone looking for a house to let.
2/5
TrustpilotAverage service!
Had very good service from prospect when I was viewing the property and when I accepted to move in with references and setting things up. Since I have moved into the property I have had very poor service by the prospect in dealing with issues I had raised before moving into the property. Only a few issue had been dealt with and I am still waiting on confirmation for when the other issues will be resolved.
5/5
TrustpilotMostly dealt with Aimee and Callum but…
Mostly dealt with Aimee and Callum but the team on the whole was so helpful right the way through! Highly recommend going through these guys. 5 stars from me
1/5
GoogleSimply not trustworthy, sad that all this Covid situation made it hard to move house. Since the start I tried to act correctly, every time I question about any issues with the property they took time to answer. Then one day they decided to get the fees from my partner, by scaring her that we would be loosing the house. After long fight and having to pay for solicitor they decided to carry out the maintenance issues. No surprise again, I mention that I didn’t want to pay for renew or I would find another property. Just forgot to check last year, but I didn’t get tip that I would be paying fees. Sad that they care about people and their wishes, just get contract signs and then say what charges are involved. Terrible service, honesty stays outside the door
5/5
TrustpilotKurt was really helpful at getting our…
Kurt was really helpful at getting our foot in the door with our prospective property. Easy to get hold off, great service
5/5
TrustpilotTop agents in Reading
Having used the sales team to purchase my investment properties I thought I would enquire about using Prospect as the Management company. I received a very professional and extremely helpful call from Elliott who detailed different packages they could offer. I am glad to say I have signed with them and Elliott has helped me every step of the way. He has been quick to respond and offer advice. Would definitely recommend-no other agent I spoke with came close.
5/5
TrustpilotTop notch service!
As a first time landlord, I can’t fault the service of the entire Bracknell team, from the initial contact with Harry Pangborn from marketing who found me some tenants extremely quickly, to Angela Jennings who liaised with all the tradespeople needed to get the property up to spec before they moved in, to the excellent ongoing service provided by Dani Smith who deals with any issues that crop up in a calm and professional manner. Top marks!
5/5
TrustpilotI have not personally met Tristan Lee…
I have not personally met Tristan Lee of Bracknell office because I am stuck overseas due to COVID-19, but it feels like I have. He has been more than excellent, always going well beyond his call of duty. Giving me updates by emails and phone calls about rental situation of my property all the time. He worked really hard to find a new tenant in this difficulty time, when we were worried about losing our property due to unpaid mortgage bills. I cannot rate this gentleman highly enough!
5/5
TrustpilotAnna has been AMAZING
Anna has been AMAZING! Went above and beyond when numerous other agents wouldn’t assist with my different situation. I could not find a better agent if I tried! Thank you Anna!
3/5
Trustpilot5* for the property manager Julie
5* for the property manager, Julie Jacobs. She has been helpful, patient and does go above and beyond.The rest of the people I dealt with at Prospect are average at best. some of them were painfully slow and difficult to get any responses from. almost always had to repeatedly chase them. funnily enough, the people who take your money are fairly attentive.I probably wouldn't recommend them, but wouldn't actively dissuade people from using them.
5/5
TrustpilotEllen Deverell 5*
Ellen and the prospects team could not have been more helpful. She makes buying a property seamless and has everything under control. She was very supportive, sending pictures, updates, videos, chasing sellers and my own solicitor, when needed. I was purchasing a buy to let, whilst living abroad. I have been through this process a few times now and I can confirm that Ellen makes the difference and my purchases through Prospects have definitely been the most straightforward.
5/5
TrustpilotBeth has been a delight to work with…
Beth has been a delight to work with when searching for our dream home, couldn’t ask for anyone better she truly has been outstanding! Thank you again Beth!
5/5
TrustpilotSasha is great and very helpful
Sasha is great and very helpfulHad an issue with a tenant and she helped to resolve the issue and provided good advice in how to handle the situation.
5/5
TrustpilotVirginia Ayres outstanding service
Virginia has been really helpful and efficient during the move to our new home. Thank you so much!
5/5
TrustpilotThank you Agnese and the team for your…
Thank you Agnese and the team for your excellent customer service and professionalism. You manage any queries and concerns quickly and with care. I will highly recommend Prospect Estate Agency
5/5
TrustpilotShould have used Prospect
Purchased a property through Prospect dealing with Adam and Josh. Both very honest, open and easy to get hold of.They squeezed more out of me than I wanted to pay for my property, which is good news for their vender and they stepped up and helped progress and coordinate my sale where my estate agent should have been taking action. Going that extra mile helped save the chain from collapsing.Would use if/when I come to sell.
5/5
TrustpilotBeth at the Warfield branch 👏
I’m not someone who tends to write reviews, however on this occasional I feel the need to praise the professionalism, confidence and determination in an agent named Beth at Prospect’s Warfield branch, although I was not directly listed with Beth, she was involved in my chain and was just a pleasure to deal with throughout the process and I highly recommend her, she truly went above and beyond to make sure the deal went through smoothly.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Want a trusted local agent to help?
Tell us what you need and we'll put you in touch. Prospect Estate Agency hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Wokingham.
