Trusted Agent profile · Wokingham
★★★★★
1,888 reviews across 2 platforms
12-14 Broad Street, Wokingham, RG40 1AB
Prospect Estate Agency's office in Wokingham, at 12-14 Broad Street, is rated 4.7 out of 5 across 1,888 reviews on two platforms, including 254 Google reviews rated 4.8.
Every review we hold for the Wokingham office, from every platform, shown as written. First names only.
5/5
TrustpilotAttentative Agent
Harry has been brilliant with assisting myself and my partner into our first rented property. He helped with query we had regarding the property and was quick to respond or call back when we left messages!Thank you again!Amy
5/5
Trustpilot10/10 for Lily Sines
Lily has been a really good Property Manager for my flat. She responds quickly when anything requires attention and always keeps me informed about progress.
5/5
GoogleI have been dealing with Nikki Gardner @ Prospect with regards to a rental property and she has made the whole process smooth and easy. Good communication and rapid responses to any query and constant feedback have reduced the stress enormously.
5/5
TrustpilotThey value their customers, & Beckie you're the best
I have been with Prospect Estate Agency as a tenant for the past 2 years and I can undoubtedly say I have never been so happy and satisfied with the customer service they have provided me with every time. My property manager is Beckie Baxter and she has been phenomenal from day one to immediately provide a solution to my queries/ requests. Even when there were delays due to the COVID situation, Beckie had continuously been following up on the issues and trying to give the best solution as possible. Recently, there was a need to modify my contract renewal pattern because I won't be able to go for a yearly contract for some constraints. Beckie immediately picked up the problem and on the same day she discussed with the landlord and resolved the issue. I can now extend my tenancy on a rolling month-by-month basis. I can't thank her any more for this immense help!I really appreciate the level of good work Prospect Agency and the team are doing.Thank you very much.
5/5
TrustpilotLiz Rogers
As a landlord, I have let my property successfully through Prospect for several years without any issues. The property recently came up for renewal, and Beckie Baxter liaised with both the tenant and myself to find the type of tenancy which would suit us both best at this time. Beckie explained clearly, concisely and professionally what this would entail to both parties, and we were happy to move forward. Beckie has managed this property on my behalf for some time now. She is always professional, courteous, friendly and quick to respond to any issues either I, or the tenant, may have.
5/5
TrustpilotI recently purchased a property through…
I recently purchased a property through Prospect, and my contact for viewings was Abi Heppner. From the very outset, Abi’s service was nothing short of outstanding. She was extremely helpful, and has great knowledge about the local area and the property market in general. This made my experience very pleasant and as smooth as possible.
5/5
TrustpilotBeth is amazing
Beth is amazing! Always so helpful and knowledgeable. Thank you x
5/5
TrustpilotWe recently were shown around a…
We recently were shown around a property a few times by Abi in Warfield, who was a pleasure to view a property with. She was patient and knowledgeable and is an asset to the Warfield team.
Thank you for your 5* review, Caroline.
5/5
TrustpilotCleaning service provider
I am a cleaning service provider for Prospect, especially for Beckie Baxter who is a pleasure to work with. I find the communication and service from her to be exceptional, she is both organised and efficient, with honesty and a sense of humour (necessary when dealing with certain aspects of property cleaning!). She maintains excellent communication with me, both verbally and via email and keeps me posted on progression of several jobs at once, always on the ball and with a polite and friendly attitude. I wish Beckie every success and hope to maintain a working relationship with her for a long time to come.
5/5
TrustpilotBeen with prospect since 2008
Been with prospect since 2008. Moved away from the area and have left our property in the hands of Becki Baxter and her team. Very professional and ensure all checks and maintenance are done on schedule.
5/5
TrustpilotBest estate agents in Sandhurst
The whole team have been amazing. Sold my house in 10 days. Had viewings within 12 hours and without going live on rightmove. Have been amazing and very supportive. I would 100% recommend Prospect
Thank you for your 5* review, Dawn
5/5
TrustpilotI have been dealing with Prospect "Beckie Baxter"
I have been dealing with Prospect Estate Agency for more than 5 years, buying and letting properties in Bracknell. It is a great working environment, professional and nice people, experts of the local market and always available when needed. Out of their team, I have been communicating regularly with Beckie Baxter, Senior Property Manager. Beckie absolutely wonderful to work with. She is very friendly and really care about her clients. She keeps me updated on any changes in the market and continuously maintained a satisfied client over a number of years. She is honest and after dealing with several other brokers, I am luck to continue working with her. I wish her and the Prospect team all the best in future.
5/5
TrustpilotBeckie Baxter who
Beckie Baxter whoIs our letting manager with Prospect has been amazing As a Tennant she has always been very thoughtful and caring and fair. She is an absolute credit to the company and I cant thank her enough for always being there supporting us and liaising with our landlord She really has been so professional and both my husband and myself cant thank her enough she really is so very good at her job and after years of renting she is like a breath of fresh air Phillippa and colin Simpson
5/5
TrustpilotBeth was fantastic throughout
Beth was fantastic throughout, professional, attentive and kept us informed the entire time which really ensured the process was stress free
5/5
TrustpilotFantastic Service
Fantastic service - professional, prompt and takes away all the stresses involved with property management. Agnese is brilliant and always on hand to help, no matter the issue. Highly recommend.
5/5
TrustpilotProspect Wokingham
I had 3 viewings last week with Charlie from Wokingham branch. He was polite and personable and allowed me to look at properties at my own pace without putting me under any pressure , just pointing out important features at the properties . The fact that I did not choose any of the properties we viewed in no way reflects on his professional skills. Indeed, it’s in large measure due to his courteous demeanour I would be happy to come back to Prospect again should they have more suitable properties.
5/5
TrustpilotAmazing service from Anna
Anna has been amazing right from the start, she made the application process really easy. She is an asset to Prospect. I’ll happily recommend her to anyone searching because I know they will be in good hands.
4/5
TrustpilotHouse Rental
Rented our house through Prospects for the last couple of years. A good rental service and friendly approach with timely resolutions to any issues. Special thanks to Agnese Rees for all her help
5/5
TrustpilotEffortless Move
Anna Elema was amazing through out the process and made it a very effortless process for me. Also always on the phone at a drop of a hat to help guide and advice me.
5/5
GoogleSteph at Prospect Larks Hill has been really helpful, attentive and understanding when things were not going to plan. She also helped push and co-ordinate the other players which we were grateful for.PositiveQuality
5/5
GoogleWe had Nikki Gardner as our property manager and had smooth and hustle free experience. Appreciate the apps to also make it easy to report issues and always got quick replies from her and her team. Thank you for your support and all the best in your future endeavours.
5/5
TrustpilotExcellent
I brought a flat recently through prospect,I cant fault the staff especially Aimee and Callum from Bracknell branch Very helpful when I was looking and Aimee has done a brilliant job chasing things up for me
5/5
GoogleNikki consistently, and promptly, assists with queries and requests. Excellent service.
Thank you!
5/5
TrustpilotGreat Customer Experience
Abi was professional, punctual and informative providing a great customer experience.
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