Every review we hold for the WOKINGHAM office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleDealing with Helen was an absolute pleasure. I had an absolutely wonderful experience working with this real estate professional. She has been incredibly lovely, a true pleasure to deal with, and genuinely helpful every step of the way. Her professionalism, kindness, and attention to detail made the entire process smooth and stress-free.
The same can be said for everyone at Michael Hardy Agency ,an outstanding team that consistently goes above and beyond for their clients. From start to finish, the level of care and dedication was exceptional. I truly can’t praise them enough and would highly recommend them to anyone looking for a reliable and supportive real estate agency.
Thank you very much!
Diana · 15 January 2026
Agent replied · 15 April 2026
Thank you so much for your kind words! We’re thrilled to hear about your wonderful experience with Helen and the team at Michael Hardy Lettings. Your feedback truly means a lot to us, and we’re grateful for your recommendation. Wishing you all the best!
★★★★★ 3/5
GoogleStarting up renting with Michael Hardy: Super professional all the way with a very modern, streamlined system. Thank you to Caroline and Daniel, who were extremely helpful, kind and quick to respond to queries.
During our tenancy, we were charged £66 for a single 1-minute phone call with an engineer, this was simply to turn off the external security alarm after a power outage. There was no emergency phone number available, in the first place, only an online form. When you're dealing with a blaring alarm, hastily filling out a web form is impractical and a little absurd, and it's easy to miss any mention of charges in that situation. One would think that a charge would be reasonable if so, not 66. While the system for reporting general maintenance issues was passable, the emergency response setup is inadequate. The staff at MH were not forgiving and even slightly rude about this as well.
Dr · 21 May 2025
Agent replied · 27 November 2023
Thank you so much for taking the time to send such lovely feedback, it really is appreciated. On behalf of the team here at Michael Hardy Lettings.
★★★★★ 5/5
GoogleThe Michael Hardy team at Wokingham were all very pleasant to deal with and showed true professionalism, patience and were extremely helpful through-out the conveyancing process even though they had to deal with many hurdles on the way. This is how I would expect estate agents should be!
BROOKE · 15 March 2026
Agent replied · 15 April 2026
Thank you for your kind review! We’re delighted to hear that you had such a positive experience with our Wokingham team. The conveyancing process can sometimes present challenges, so it’s great to know our team’s professionalism, patience, and support made the journey smoother for you. We truly appreciate your feedback and wish you all the very best in your new home. If we can assist you again in the future, we’d be more than happy to help.
★★★★★ 5/5
GoogleThese guys were brilliant throughout. Neal was incredibly supportive and, honestly, I’m not sure we would have got over the line without him. He was always on it and kept things moving when it really mattered. Barney was also great and extremely professional from start to finish. Would happily recommend them.
James · 15 February 2026
Agent replied · 15 April 2026
Thank you so much for your wonderful review. We're thrilled to hear that you chose Michael Hardy to sell your property, and even more so to know that Neal and Barnaby provided you with the exceptional service we strive to offer every client. Your feedback truly means the world to us. We believe in going above and beyond. On behalf of the entire team at Michael Hardy, thank you again for your trust and kind words.
★★★★★ 5/5
GoogleThe second time we’ve worked with Michael Hardy after they sold our previous house was just as seamless, they are so good at taking the stress out of the process, never pushy and always lovely to deal with. It felt like the whole office is invested in your house sale and purchase and really do their best to make sure it all goes through. Ricky, Sarah, Neal and Barney.. thank you for everything!
Highly recommended and really nice to work with. The whole team were always a pleasure to speak to and got us a buyer in less than 3 weeks for our asking price so we were thrilled. Ricky was great at communicating with us throughout and got us on the market nice and quick, couldn't have asked for more.PositiveResponsiveness, Quality, Professionalism, Value
Darran · 22 December 2024
Agent replied · 31 May 2023
Thank you for your great review, your feedback really is appreciated.
★★★★★ 5/5
GoogleI have to thank the team at Michael Hardy for their excellent professional and friendly service during the sale of my property. There were setbacks further up the chain beyond our control but with Neal's expertise and excellent communications we completed the sale this week.
Many thanks to Barney for his very welcome help and advice at the start of the sales process and to Sarah who was always at the end of the phone with her reassuring manner.
Jane · 9 November 2024
Agent replied · 23 November 2024
Thank you for your 5* review and lovely comments. We understand the importance of going the extra mile and are glad to hear Barnaby, Neal and Sarah provided you with the top level of service. We wish you all the best in your future. Thank you again from the team at Michael Hardy's.
★★★★★ 5/5
GoogleAn extremely professional service.
We've recently completed the sale so a property and can't thank the staff at Michael Hardy (Wokingham) enough for all their hard work and perseverance in selling a property with a limited market.
Barnaby Styer has been most helpful in keeping us up to date with the progress and making sure the property was continually visible on a multitude of different media.
Sara Ankerson has been a great help, as have everyone in the Wokingham office.
Would recommend them to anyone considering selling a property and looking for a highly professional service.
Thank you to all at Michael Hardy.
Gary · 19 October 2024
Agent replied · 24 October 2024
Thank you for your 5* review and lovely comments. We are glad that we've been able to help and appreciate your comments about Barnaby and Sarah. We wish you all the best in your future. Thank you again from the team at Michael Hardy's.
★★★★★ 5/5
GoogleIt has been quite a journey in navigating the rental market of the UK for a foreigner. I'm so glad to have Michael Hardy supporting me in this.
Frankly speaking, when I blasted a few emails on Rightmove, there are only a few who responded warmly and sincerely, and Michael Hardy is one of them. The negotiating agent, Charlotte Travers, was very patient and responsive to my queries. We fix two viewing appointments pretty fast, and I was lucky to find my ideal unit in these two viewings. Following there, Charlotte was fast in coordinating the process from making the offer and negotiating with the landlords.
Once the negotiation is done and landlord happy to offer us the tenancy, Michael Hardy also have a complete online system to support the whole onboarding and necessary admin to protect both tenant and landlord to reach the final confirmation of the agreement, including the processes of referencing and payment.
During this process, Caroline Wilson was instrumental in supporting me and answering my queries patiently. Her forthcoming support also gave me the assurance that things will proceed smoothly when I had some concerns.
Overall, I had a pleasant experience with Michael Hardy and will also like to specially send my appreciation to Charlotte Travers and Caroline Wilson.
Chin · 10 October 2024
Agent replied · 24 October 2024
Thank you for your great 5 star review, we are pleased to hear you chose Michael Hardy lettings to rent through. We understand the importance of going the extra mile and are glad to hear Charlotte and Caroline provided you with the top level of service that we pride ourselves on. Thank you from the team at Michael Hardy's.
★★★★★ 5/5
GoogleMichael Hardy sold our RG41 4-bed detached house for us for 98% of the asking price. They almost sold it 3 times over - the first 2 chains each fell apart after several months progressing them - each time on the brink of exchange of contracts.
They found both our 2nd and 3rd buyers within 2 or 3 days of going back on the market. Remarkable. Well done to the sales team! And Neal has been persistent in trying to make each chain happen. Delighted, and relieved, to complete. Michael Hardy have more than earned their fees on this one! Thanks!
Colin · 3 October 2024
Agent replied · 24 October 2024
Thank you for your 5 star review and kind comments. We are glad that we've been able to help and appreciate your comments about Neal and the team at Michael Hardy! It’s always our pleasure to provide our customers with fast and efficient service. We’re happy you’ve had a great 5-star experience. Thanks again for sharing your feedback.
★★★★★ 5/5
GoogleWe've had a great experience selling our property with Michael Hardy. We met Ricky when we we're viewing a property and he kindly offered to come to our property to do a valuation and to provide us with more information. Ricky carefully explained everything and from that point we felt that MH we're the estate agents for us. The whole process felt easy from start to finish and Sarah kept us very well informed and was always available to help us. I would definitely recommend Michael Hardy. Thank you Michael Hardy!
Sean · 26 September 2024
Agent replied · 24 October 2024
Thank you for your great review, we are pleased to hear you chose Michael Hardy to sell your property. We understand the importance of going the extra mile and are glad to hear Ricky provided you with the top level of service that we pride ourselves on. Thank you from the team at Michael Hardy's.
★★★★★ 5/5
GoogleA big thank you to Ricky, Joe, and Sarah for their fantastic support throughout the process. They were professional, responsive, and always helpful, making everything run smoothly. We really appreciated their guidance and would highly recommend them!
Phyllis · 15 January 2026
Agent replied · 15 April 2026
Thank you so much for your review! We’re delighted to hear that Ricky, Joe, and Sarah were able to provide fantastic support throughout the process. Your feedback means a lot to us. It was a pleasure assisting you, and we’re grateful for your recommendation. If there’s anything else we can help with in the future, please don't hesitate to get in touch.
★★★★★ 5/5
GoogleI was with Michael Hardy for over 6 years. Throughout that time I can honestly say they were great. Never once did I have an issue with them and they were always willing to support myself.
From initial contact they supported the process with myself and the landlord. They helped coordinate the inbound process really well.
Checkout was done really well too. At a time of great stress I was helped throughout the process by Helena which made life much easier.
Thank you all for a great six years.
Adam · 5 August 2024
Agent replied · 26 August 2024
Thank you for your 5* review and lovely comments. We're truly delighted that you had a positive experience over the last 6 years and we are glad that we've been able to help and appreciate your comments about Helena Thank you from the team at Michael Hardy Lettings.
★★★★★ 5/5
GoogleJust a note to share our thanks to whole MH Lettings Team and particularly to Dee Crisp. Dee has been managing all the complex issues at our property in recent years. As a long standing and very experienced landlord, I can say that property management needs patience, attention to detail, and also ability to maintain excellent relationships with landlords, tenants and contractors. The whole MH team work together to do this from the same accessible and friendly town centre office. We would particularly like to thank Dee so much for all her dedicated help. We really appreciate all her hard work and friendly attitude.
Lesley · 27 July 2024
Agent replied · 26 August 2024
Thank you for your 5* review and lovely comments. We are glad that we've been able to help and appreciate your comments about the MH lettings team and in particular Dee. Thank you again from the team at Michael Hardy's.
★★★★★ 5/5
GoogleJust sold our old home and bought a new one with Michael Hardy and we are extremely happy. As always, the process had it's ups and downs but we can't fault the team; Neal, Barney, Sarah, Ricky and Trisha were fabulous throughout the whole period. So professional, helpful and supportive, particularly when things didn't work out as we hoped at one stage..not unusual with today's housing market! They all worked tirelessly for us and the result is fabulous. Our thanks to all of them and we would definitely recommend to others.
Simon · 28 May 2024
Agent replied · 26 August 2024
Thank you so much for your glowing review and your recommendation, it was totally our pleasure to help you in your move. We understand the importance of going the extra mile, providing you with the top level of service that we pride ourselves on. We wish you all the best in your new home.
★★★★★ 5/5
GoogleMH were my first choice when choosing an agent to sell my house, having had successful dealings with them many years ago. I was not wrong: our house was appropriately marketed and we were pretty well flooded with viewings - and a suitable offer was received barely a week later. I cannot fault the staff who conducted the viewings and sent helpful feedback comments on a regular basis. All were totally professional and courteous in their dealings in person and by email - and very patient with me at a stressful time! Many, many thanks - especially to Neal and Barney.
I never intend to move again but if necessary I shall be back to Michael Hardy. Thank you all.
Christine · 28 May 2024
Agent replied · 26 August 2024
Thank you for your great review, we are pleased to hear you chose Michael Hardy to sell your property. We understand the importance of going the extra mile and are glad to hear Neal and Barnaby provided you with the top level of service that we pride ourselves on. Thank you from the team at Michael Hardy's.
★★★★★ 5/5
GoogleThank you to Charlotte for helping us get ready and sorted in our new rental. She is very friendly, professional and answered all our questions in a timely manner. Charlotte was very kind to my 7 year old son and kept him busy so my husband and I could look around the house once more. We are very happy that she was our agent and highly recommended her.
Gaby · 18 November 2024
Agent replied · 23 November 2024
Thank you for your lovely 5* review and lovely comments. We are glad that we've been able to help and appreciate your comments about Charlotte.
★★★★★ 5/5
GoogleI recently had the pleasure of working with Michael Hardy estate agent in Wokingham, and I must say, I was thoroughly impressed with the service provided. Ricky and Neal were exceptional in their roles, providing clear communication throughout the entire process. Their expertise and professionalism were evident, and they managed to achieve an over-asking price for my property. I couldn't be happier with the outcome and would highly recommend their services to anyone in need of a reliable and efficient estate agent.
William · 26 April 2024
Agent replied · 26 August 2024
Thank you for your great review, we are pleased to hear you chose Michael Hardy to sell your property. We understand the importance of going the extra mile and are glad to hear Ricky and Neal provided you with the top level of service that we pride ourselves on. Thank you from the team at Michael Hardy's.
★★★★★ 5/5
GoogleI dealt with Michael Hardy regarding the sale of my Dad's house after he had to go into care. They were fantastic & produced a lovely brochure with great photos. Their attention to detail was outstanding. Ricky Wootton was very friendly & put my mind at ease. His enthusiasm was exceptional. Following an unexpected leak at the property Neal Mackenzie took over & put us in touch with a building company that fixed all the damage & restored the house to its former glory. I am very grateful to Neal for his prompt help.
I am impressed with Michael Hardy's service & would definitely go to them again.
Rebecca · 7 April 2024
Agent replied · 28 April 2024
Thank you for giving Michael Hardy the opportunity to market your dad's property, we are delighted you were happy with the communication and process. We are glad to hear Ricky and Neal provided you with the top level of service that we pride ourselves on. We wish you all the best in your future. Thank you again from the team at Michael Hardy's for your glowing review.
★★★★★ 5/5
GoogleThe service from Michael Hardy was extremely professional throughout, from the initial discussions and valuation to the support provided in liaising with all parties during the process towards exchange. Special thanks to Ricky Wootton and Neal Mackenzie for making what is always a stressful period as smooth as possible for us. We would recommend Michael Hardy to anyone buying or selling their property due to their professionalism, responsiveness and communications throughout the process.
Hazel · 12 August 2024
Agent replied · 26 August 2024
Thank you so much for taking a moment out of your day to share your positive feedback with us, We understand the importance of going the extra mile and are glad to hear Neal and Ricky provided you with the top level of service that we pride ourselves on. Thank you from the team at Michael Hardy's. We wish you all the very best for the future.
★★★★★ 5/5
GoogleI recently purchased a property where Michael Hardy acted as the selling agent, and I was really impressed with how smooth and professional the whole process was. Even though I wasn’t their direct client, the team was always helpful, responsive, and proactive in keeping things moving.
Communication was clear throughout, and any questions I had were handled quickly and efficiently. It made what is normally a stressful journey feel much more manageable.
Thank you to the team at Michael Hardy for helping make the buying process such a positive experience.
Usama · 15 December 2025
Agent replied · 15 April 2026
Thank you so much for your kind words! We’re delighted to hear the process felt smooth and supported throughout. It was a pleasure to assist, and we hope you’re settling in well to your new home. If you ever need anything in the future, we’re here to help.
★★★★★ 5/5
GoogleWe had a great experience with Michael Hardy Wokingham in finding and renting our new property. Daniel showed us round and was incredibly knowledgeable, answering all our questions and not putting unnecessary pressure on us to put offers in etc as some other agents from other companies did! Caroline was excellent at setting up our tenancy, communicating throughout the referencing process and answering my many questions as fast as you could ask for! Overall would highly recommend renting through Michael Hardy Wokingham.
Sara · 29 March 2024
Agent replied · 28 April 2024
Thanks for your 5* review and lovely comments. We are glad that we've been able to help and appreciate your comments about Daniel and Caroline. Thank you again from the team at Michael Hardy's.
★★★★★ 5/5
GoogleThe UK process of buying and selling homes is far from ideal and that is why it's imperative that you start out with choosing a highly professional and exceptionally competent estate agent and solicitor. I would highly recommend Michael Hardy in Wokingham. In our experience the team were professional and proficient from start to finish. Such was their proficiency they became the go to for other agents and solicitors in our chain, as they navigated us successfully to completion. Their communication was excellent and they were very responsive and proactive. On the roll of honour are Barney, Ricky and most importantly, Neal. Many thanks to you all.
Sarah · 29 March 2024
Agent replied · 28 April 2024
Thank you for your great review, we are pleased to hear you chose Michael Hardy to sell your property. We understand the importance of going the extra mile and are glad to hear Barnaby, Ricky and Neal provided you with the top level of service that we pride ourselves on. Thank you from the team at Michael Hardy's.
★★★★★ 5/5
GoogleHaving arranged viewings at 2 properties Daniel Macdonald met us and pleasantly walked us through the properties, satisfying all our questions in a very personable way. He made the viewings a very comfortable experience. Having an offer accepted on one of the properties we were guided through the referencing process by Caroline Lawson. She dealt very politely, personably and efficiently with several queries which subsequently led to us moving in very promptly. All the above took place over Christmas and New Year during which time Daniel and Caroline went out of their way to ensure matters were dealt with in a speedy and calm manner. Thank you Caroline, Daniel and Michael Hardy for making this a calm, pleasant and successful experience.
Tony · 29 January 2024
Agent replied · 28 April 2024
Thank you so much for your glowing review and your recommendation, it was totally our pleasure to help you in your move. We wish you all the best in your new home. Thank you from the team at Michael Hardy Lettings.
★★★★★ 5/5
GoogleMoving house isn’t an easy process at any time, but this time we were in the very competent hands of Michael Hardy.
Everything throughout the entire process has been made easy by their professionalism.
In particular Daniel Macdonald who helped us with viewings of our new home with great kindness and also Caroline Wilson whose patience, efficiency and understanding steered us through all of the admin processes.
I wholeheartedly recommend this company.
Pete · 29 March 2024
Agent replied · 28 April 2024
Thank you so much for your glowing review and your recommendation, it was totally our pleasure to help you in your move. We wish you all the best in your new home. Thank you from the team at Michael Hardy Lettings.
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