Every review we hold for the Wokingham office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe haven’t moved in 23 years, but Richard and his team were fantastic, talking through all what and when things should happen, made it easy to contact Richard directly and sorted any problems that arose.
In the unlikely scenario that we move again, they, Richard would be my first point of call.
Thanks for making a stressful move as easy as possible.
BrilliantPositiveResponsiveness, Quality, Professionalism, Value
Sharon · 21 June 2022
Agent replied · 20 June 2024
Dear Sharon
Thank you for your feedback. It really helps us review our own performance and ensures our service is the best it can be. We wish you all the very best in your future.
Best regards
Eltjon Pupla
★★★★★ 5/5
TrustpilotJamie at Hunters -South West
Jamie is absolutely brilliant at his job.I could not recommend him more!I choose Jamie from a selection of other agents.He is enthusiastic, knowledgeable and very easy to communicate with.Always willing to pick up the phone and call me to update me on the sale.Jamie went above and beyond for me, I am very grateful. I would not hesitate to recommend him to anyone!Thank you Jamie
ZOE · 18 September 2024
★★★★★ 1/5
TrustpilotAppalling group of folks!
Appalling group of folks!This group has no idea what they are doing. we worked with Selina and she was absolutely clueless and brought wrong/unverified information to the table. If I were looking to rent, I would be running as far as possible from this agency or owners they work with! if there were minus points that is what I would give them for ripping a kid off!
Student · 28 August 2024
★★★★★ 5/5
GoogleFlorina has been so helpful in sorting all queries for my new move in. She's very attentive, kind and sorts issues fast. I couldn't recommend her more!!
Nicole · 16 December 2025
★★★★★ 5/5
GoogleI am so glad I used hunters to sell our home. Not only were they very good value for money but they really went the extra mile to sell our place for the best price.
Stuart and his team are fantastic and I couldn’t fault them in any way. We viewed a Lot of other properties until we found what we were looking for and most of the other estate agents showing us around had no idea about the house they were showing us. Most of these other estate agents had never been in them before and were unable to answer the most basic of questions about the property. It was nice to know that Matt was doing all our viewings and had taken the time with us to ask all the questions that buyers were likely to ask.
As the sale went through, Hunters were pushing things along and they were always contactable giving lots of updates.
I chose Hunters because they gave me an honest quote, not pushy in any way and really pleasant to deal with. Cheers guys for making our move a lot less painful!
Simon · 22 June 2018
Agent replied · 20 June 2024
Thank you Simon. I hope that you are now nicely settled into your new home. It was a pleasure working for you.
★★★★★ 5/5
GoogleI would highly recommend hunters to anyone selling their property. Max went above and beyond to help me sell my house. He was in constant contact during the whole procedure which put me at ease during a very stressful time. William was also very polite and would pass messages on and ring me back when he said he would. From start to finish they were 100% professional. The valuation of my property was not an unrealistic figure and was sold within 6 weeks. I always had a perception of estates agents not being very good but how wrong I was with hunters. Don't use anyone else! A big thank you to everyone at hunters wokingham.
Janice · 22 June 2018
Agent replied · 20 June 2024
Thank you very much Jan for your review. I hope you enjoy your new home.
★★★★★ 1/5
TrustpilotAbsolute s#*t show
Absolute s#*t show, appalling service, went to view property on rossall promenade offered to put 6 months up front (not that i needed too) then never heard anything back, worse company i have ever dealt with in property, to not even get back to you, how unprofessional, to add more insult i seen property listed on Monday night contacted them 1st thing Tuesday to be told i have to wait for others to show interest before i can view appalling service STAY WELL CLEAR if one person avoids this company my review was worse while NEVER AGAIN!!!!
Mitchell · 28 October 2025
★★★★★ 1/5
Trustpilotso bad discriminated by this company…
so bad discriminated by this company when I went for a view in the person told me to go and jump over bridge and kill myself because I don't deserve to be alive because I'm autistic did not even investigate they didn't do nothing to switch it on the look of like nothing happened and didn't want to do nothing tell someone to go and kill herself what do they gonna do nothing about it and he was sitting there laughing like it was a joke and then just sitting there thinking it's funny and they say gone going to it and make us all very happy that we don't have to deal with another autistic personthis is why I'm going for four legal action and I'm going to go for criminal charges against them
Chris · 22 October 2025
★★★★★ 5/5
GoogleJohn Duffy made our purchase so very easy and stress free , which it needed to be as we are not even in the UK yet.
Nothing was too much trouble. …
Gina · 16 October 2025
★★★★★ 1/5
TrustpilotMoney for nothing
Make no mistake they aren't worthy of even one star! This Hunters franchise (Sea Road Sunderland) and their so called MD Chris Kelly and his team failed to carry our property inspections and investigate complaints from neighbours in relation to the neglect and horrendous decline of my property over a three year period. We as landlords put our faith in the letting agent and trust they will do a good job in managing our properties. I'm now £7k down trying to repair the property to a good standard. The failure of this company to manage the property and the tenants has left me significantly disadvantaged. Mr Kelly has not responded to my many complaints and requests for compensation and has instead left the franchise, no doubt to make another fortune charging 15% off the back of other unsuspecting landlords! Hunters are a company well known and trusted in our area but be warned, these agents are hiding behind that brand and are able to operate without scrutiny or regulation!!
Dawn · 31 October 2023
★★★★★ 1/5
TrustpilotAvoid this agency at all costs.
I paid a £135 holding deposit to secure a room with an agreed move‑in date. The moment they took my money, they changed the date and told me I could only move in several days later. Because of their change, I could no longer proceed and asked for a refund, which they refused.
Red · 19 May 2026
★★★★★ 5/5
GoogleI first began marketing my property for sale almost three years ago and have had the displeasure of dealing with a good number of estate agents, mostly in Wokingham but one or two further afield. I let the property (not via Hunters ,stupidly!) for a short period, which was fraught with issues throughout the tenancy!
Hunters are different, in a positively refreshing way. What the market needs more of to dispel the old estate agents image! Welcoming, prompt, professional, courteous, knowledgeable, persistent, outstanding communication at every step. The best in Wokingham by a country mile! Use others at your peril! A huge thanks to Dan, Darren, Lisa, Vivien, and Matt for their patience, positive tenacity and committment to achieving the right outcome throughout. Outstanding!!
Gregg · 23 June 2014
Agent replied · 20 June 2024
Wow!, this is a really impressive review and it was heartwarming to read. Thank you Gregg Burgess Salisbury.
★★★★★ 5/5
GoogleWe wanted the best Estate Agent in Wokingham to handle the sale of our house. It wasn't difficult to choose Hunters as they stood head and shoulders above the rest after our exacting selection process! We weren't disappointed - they responded quickly and professionally to our request for valuation - producing a great sales brochure for our property and topping it off with a staggering 1% commission rate. The others fell down in many areas and couldn't get near to 1%. They've handled everything for us including all viewings of our property. There's been a few hiccups along the way, there always is, but the Hunters people (especially Darren and Daniel) have eased our way through them and I'd like to think they are now friends. We have a buyer and Hunters are steering us towards a successful conclusion. We're almost looking forward to the day when we can pay them their well-deserved fee!
Jeff · 23 June 2014
Agent replied · 20 June 2024
High praise indeed! We really appreciate this Mr Shaw.
★★★★★ 5/5
TrustpilotA reliable estate agent
Hunter Estate Agent provides exceptional service to its clients, and Bo Tsang exemplifies this with his outstanding dedication and professionalism. His commitment to excellence sets a high standard for customer service in the real estate industry. His attention to detail, prompt communication, and expertise make the selling or buying process seamless and stress-free. I highly recommend Hunter Estate Agent, especially Bo Tsang, for anyone looking for a reliable and efficient real estate experience.
Svardon · 18 March 2024
★★★★★ 1/5
TrustpilotUNPROFESSIONAL AND DISHONEST
Hunters Stevenage is extremely unprofessional and dishonest!I want to caution everyone considering them before handing over a deposit, as they will go to great lengths to keep your money.I had been renting for eight years prior to this, in various properties with different agents, and never encountered any issues with the return of my deposit.It's incredibly frustrating trying to get a response from them, even through email. Without a doubt, they are the worst estate agent I've ever had to deal with. I lived in a rented house through them for nearly two years but recently purchased my own place through Own Homes (which hasn't had any issues).Hunters is currently refusing to refund my deposit after two months, citing a small rip in the carpet near the radiator pipe and a crack in the bath. Both of these issues were present when I first moved in.They are taking an unreasonable stance and are also claiming an inability to communicate with the landlord for nearly a month. They're even using minor issues like mold on the bathroom sealant and three burnt-out light bulbs as reasons not to return my deposit.Furthermore, after two months, they are now trying to deduct money from my deposit, citing a weed issue in the front garden.Letting Manager sent me an email at 7:14 PM, and immediately after that, I went to the house and took photos to document the situation. It's truly baffling how unreasonable they are being.I consistently paid the rent on time and took excellent care of the house while I was there, even installing a new shower. However, I'm currently facing issues retrieving my deposit, as I had to hire a cleaning company to restore the house to its original condition. This has been an ongoing process please be cautious when dealing with Hunters Stevenage!!!"
DAMLA · 6 September 2023
★★★★★ 5/5
GoogleI'd highly recommend the Hunter's Wokingham office if you're looking to sell your house. Lee and Eltjon were my main contacts and they were excellent in every aspect. Great communications and very responsible person. I appreciated their hard work. The sell is complete in thanks giving day, thank you very much everyone who ever support us.
Lily · 4 December 2024
★★★★★ 5/5
GoogleWe recently sold our house through Hunters. After chosen them over two other agents was the best decision we made. From the very first visit Eltjon was helpful, informative and very knowledgeable. He kept us updated every step ahead and made our sale stress free. Highly recommend Hunters to anyone.
Mrs · 21 June 2023
Agent replied · 20 June 2024
Dear Mrs Demiri
Thank you for taking your time expressing your experience selling through us. I am very happy to meet your expectations and showing you made the right decision using Hunter Wokingham.
★★★★★ 5/5
GoogleExcellent service from Hunters in Wokingham when selling our home. John has been amazing throughout and always available to answer our many questions. Always very professional, we would highly recommend John and the team.
Sophie · 10 August 2025
★★★★★ 5/5
TrustpilotI had an exceptional experience working…
I had an exceptional experience working with Julie Decraene throughout my house purchase. From start to finish before passing onto the next agent for the further process of buying my house, her service was nothing short of outstanding. She made what can often be a stressful and complicated process feel smooth, straightforward, and incredibly efficient.
Alia · 16 April 2026
★★★★★ 1/5
TrustpilotTotal scammers!
Total scammers!! Do NOT recommend at all!! I rented with with them for 4 years, was okay at first then it gotten difficult to get things properly fixed, they left us without a fridge and freezer for over a year so I had to buy my own! They send out the same repair men that told me over and over again they could t properly fix various things as it needed updating and my landlord was refusing to update (handyman’s words not mine). We had a mice infestation that I had made them aware of but nothing was done and they ended up coming into the house eating through all my kids Easter eggs and our snacks and my sons make a wish documents amongst other important documents!! I had to pay for the infestation to be sorted, I have paperwork that states the things that needed doing to stop them and they didn’t do half of it!! There was insufficient loft insulation, single glazed windows and no wall insulation so it was beyond freezing unless I had the heating on constantly. They didn’t carpet or decorate in god knows how long!! I paid £2800 deposit to stay in this house!! They then said as I was pregnant there would be too many people living in the property so I said okay can I please have a rent statement to get onto the council and was told by corena she would email this to me but this went on for about 6 months and she then sends me an eviction notice instead so I said okay can I have the rent statement she still refused! A year later I get the rent statement.. then another eviction notice. Their reason was my landlords granddaughter had cancer and needed to sell up to pay for treatment (she knew one of my sons was a cancer survivor and she also knew my youngest son is fighting a brain tumour!) she used my personal circumstances as a tool against me. I tried so hard to move out quickly but eventually got a property with the council.She caused 2 years of horrifying mental breakdowns, I have adhd and so you can imagine the impact it had! She never done and entrance or exit inventory with me, she next done entrance or exit key handover so the crook covered her bases.!! This wasn’t her first rodeo!!I have been informed by neighbours of repairs etc carried out since I left the property and also about the new tennants living there so they never sold the property.Social services are trying to help get my deposit back, the so called deposit guarantee scheme said there was nothing they could do as it was never with them!! So I had a look on company’s house at them… I suggest if your considering renting from hunters you look on companies house at them too!! They are a bunch of scammers and they keep getting away with it!!They have now left us with absolutely nothing! I’m a single mum having to furnish and carpet a house with next to no money struggling to decide if my kids need a bed or food, carpets or gas, curtains or electric!! I was told a survey of dilapidation was being done and that turned out to not be true!! I have asked numerous times about my deposit and she doesn’t reply to nothing! She ignores everything. She has stolen £2800 from me and my children. I have 2 autistic children and 1 is a cancer survivor and 1 has a brain tumour I have a lot of worries already with them without this worry about loosing so much money that was needed to benefit my children. British Gas had to swap the meter as per the request from the ombudsmen and corena Harris told me I’d better put them back I have this and more in messages!! I said I can’t as that is breaking the law and she wasn’t happy at all.. the old meters didn’t work!! I can only hope people do not make the same mistake as myself and put their trust in these despicable people!! Have a look on companies house before considering renting from them!!£2800 is a lot of money for a single mum with 6 children and 3 of which are very poorly and one is fighting a brain tumour you ask yourself what kind of person does that!!
Emma-Louise · 7 July 2023
★★★★★ 5/5
GoogleI would like to say a big thank you to Richard and his team, they have been nothing short of the five stars that I have given. Right from the start when we started the sale process there service was excellent. Then when we sold Richard was the glue that held it all together being in touch with both sides. Forming the relationship with my buyer and at times working out of hours. They have gone the extra mile and beyond. Thank you.
Peter · 21 June 2023
★★★★★ 1/5
GoogleHorrible customer service. Never ever use this estate agent. We forwarded them a document which they forward to appropriate authority on behalf of us as they are managing our property. We have sent them the email to them around 4. Their …
Soma · 16 October 2025
Agent replied · 12 November 2025
We’re sorry to hear that you feel this way. For clarity, we sent an email on 27th August, 13 days before the DPS deadline of 9th September, and included a screenshot confirming the submission date. The intention was to provide you with … More
★★★★★ 1/5
TrustpilotHunters Baldock as letting agents…
Hunters Baldock were the letting agents for a recent rental. I found them rude and difficult to the point of enjoying the power they had over me as a nervous tenant in an expensive and competitive market. They piled on the reasons why I might not get my deposit back (which they still have not returned) were useless with actual sums and dates and generally unpleasant.
Jane · 21 March 2024
★★★★★ 1/5
TrustpilotI phoned up a interest in a property…
I phoned up a interest in a property and got a private mobile number saying she worked for hunters, the next 2 days I bombarded with calls and 2 booked appointments. I politely asked to be left alone then a call literally 20 mins later and again the next day to see if I was attending a meeting with her and her husband on a Sunday. What is going on here if anyone can shed any light on this , I was so stressed out I blocked her. I wouldn't go to these if they were last estate agents left. Garbage
Darren · 25 July 2025
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.