Hunters reviews

★★★★★ 5/5

Trustpilot

Excellent experience with Hunters

We had an excellent experience with Hunters from start to finish. Richard, Brenda and Adam were fantastic throughout the entire process - always responsive, easy to contact, and happy to help with any questions we had. Everything ran smoothly with no issues at all, and their professionalism and communication made a potentially stressful process much easier. We would highly recommend Hunters to anyone looking to buy or sell a property.

Joe · 8 June 2026

★★★★★ 1/5

Trustpilot

One of my worst experience buying a house from hunters

One of my worst experience buying a house from hunters auction. House was listed on website and tenanted for a fixed amount of rent which I was told by the auction agent called Robert. Also house was in bad state but got told tenants don’t care so why do you. Only to find out later on that tenants have never paid anywhere near that amount and it’s so much lower. So was lied to first of all and then later to meet the tenants and for them to tell us all the work they was promised and they wanted the house fixing top to bottom. What an absolute joke and waste of time and money. Keep your money and go elsewhere they will tell you anything just to sell a house that is overpriced

HQ · 24 February 2026

★★★★★ 1/5

Trustpilot

Rude, poor service - a must avoid for renters

Rude, get passed around from pillar to post while they try to ignore your requests or questions. Tried for years to get them to fix things but just continually fell on deaf ears. Now they're trying to claim issues are my fault which are down to shoddy contractors (which they use consistently, including at one point despite having had yearly gas checks, I get told that the previous 6 years hasn't been done properly and the build up that caused a leak was because of this. Everything is everyone's issue but theirs. Renters, avoid at all costs!

Dominic · 10 January 2026

★★★★★ 5/5

Google

I have to say I would definitely recommend Hunter Estate Agent 100% Mr John Duffy from start to finish has been very informative, helpful, polite and professional at all times. Nothing seemed to phase John and the fact he could answer all questions and reassure us at all times. Well done John(Mr Duffy) a real pleasure doing business with you really could not of asked for better service Mrs Patricia Butler

PATRICIA · 16 March 2026

★★★★★ 5/5

Google

Thank you Hunters for being massive help while we were in the property managed by your team. Big Shout out to Florina Gheorghita, for managing and helping us with the exit process and for being honest and neutral with our checkout process, …

Kiran · 16 October 2025

★★★★★ 5/5

Trustpilot

Excellant service

Moving can be hectic, but Dulcie made it so simple with her support, prompt communication, and quick responses from the first viewing in Cullompton right through to the day I collected the keys. She was professional, reassuring, and always ready to help.

Barbara · 1 June 2026

★★★★★ 5/5

Google

Wish I could give more stars ! BIG thank you to John Duffy and the team for guiding me through such a difficult time. An all round professional and caring service from the start. John was always passionate, easy to contact, swift with replies and information and genuinely caring of my situation. Found the perfect couple for my house and also found me a new home. Would highly recommend. 🌟 🌟 🌟

Sally · 5 September 2025

★★★★★ 5/5

Google

Hunters provided an outstanding, professional experience for our recent property sale. Eltjon was exceptional, highly knowledgeable, consistent, and kept us fully informed throughout the entire process with clear communication. We are incredibly grateful to Eltjon and the entire Hunters team for a seamless experience. Highly recommended!, The Bartolos.

Bartolohouse · 2 April 2026

★★★★★ 1/5

Trustpilot

Awful customer service

I remain deeply disappointed in the way my most recent complaint has been handled at their Newcastle branch. The way the branch manager speaks to tenants is appalling! If you have a complaint then don’t expect any sympathy or accountability. We have rented this property for 11 years and in that time, we have been superb tenants but sadly that doesn’t mean anything to them. I anticipate a reply to this which will more than likely attempt to completely contradict what I’ve written here but just know that our experience has not been a positive one!

Jennifer · 25 July 2026

★★★★★ 1/5

Trustpilot

illegal procedures - 1 bed property Sparks Close (Terrible Agent & Terrible Landlord)

1 bed property Sparks Close, Dagenham, RM8 - Landlord and hunters agent where complicit in illegal procedures regarding discrimination. We went through all the paper work and wasted 2 weeks till they call me and tell me the Landlord dont want a baby in the property. Don't trust them slow untrust worthy. And definitely dont rent the sparks close 1 bed property, Landlord seems like a handful save your self

Ray · 21 September 2026

★★★★★ 5/5

Google

I would like to say big thank you to Florina Gheorghita that has helped us so much in the process of moving out! Very professional and exceptional service! 100 of stars for Florina!

Emma · 13 October 2025

★★★★★ 1/5

Trustpilot

My experience selling a property in the…

My experience selling a property in the UK with this agent was extremely frustrating. For over four months, they delayed the transaction. Despite my constant follow-ups, they kept giving me excuse after excuse, like mortgage problems or minor issues, saying it would happen next week. Eventually, I told them I would pull out and sell to another buyer, but Matthew insisted I still had to pay. I also want to warn people about this company, be very cautious, because in the contract, they include terms that are unfavorable to the client. Once you sign, they do very little to follow up, and you can’t even be sure if the buyer will complete the deal. Their main priority is just getting you to sign, and regardless of whether the sale happens, they still take your money. And when I tried to back out, Matthew actually threatened me, saying that if I didn’t pay, they would escalate it to other departments. I feel this is a form of intimidation.”

Lo · 27 June 2026

★★★★★ 2/5

Trustpilot

Paul

At the start they are very helpful and friendly but the site is pretty useless i am doning 97 percent looking for my flat my self i mite as well do it my self they ask me to send a picture what place i am looking for they said they will help me out but they didnt i sent a photo what i am looking for i got no response useless i am done

Paul · 22 July 2026

★★★★★ 5/5

Google

I was really happy with the service provided by Hunters and Richard deserves a special mention. Hunters did a really good job when they were the managing agents of the rental property but would like to specifically mention about the service provided when we decided to sell the property. Richard was always available to help and guide us through the really long and sometimes painful sale process spread over 2 years! Nothing was too much trouble for Richard and we were really impressed by his positive attitude when sometimes things got really tricky and frustrating. I still owe him a drink 🙂! Thanks again for all the hard work and patience.

Sb · 26 July 2023

★★★★★ 5/5

Google

Just completed the purchase after 5 months process . John Duffy was outstanding, amicable and very helpful for the entire time .he was always proactive , calling me keeping me informed and advising me throughout.the best estate agent ive dealt with can't recommend him enough.

Abdelnacer · 16 February 2026

★★★★★ 5/5

Google

Eltjon valued my flat, with a strong knowledge of the market and clearly a lot of experience. Compared to the other agents I had previously dealt with, the Hunters team were by far the most professional. Both Eltjon and Richard were absolutely brilliant in advising me and working with me on the sale. They worked tirelessly on arranging viewings and once an offer had been accepted, constantly remained in contact, reassuring me and keeping me updated. I felt in very safe hands with both Eltjon and Richard and would absolutely recommend them to anyone selling their home. Thank you both, once again! Vincencio

Vincencio · 21 June 2023

★★★★★ 5/5

Google

I had been looking at properties for 3 months with no luck. I called hunters and spoke to John and he set up 5 properties to look at and I couldn’t be more pleased, I liked the all but chose one of the properties so I’m really happy. He was amazing, so helpful and nothing was too much trouble. I would certainly recommend him. Julie

Julie · 7 August 2025

★★★★★ 1/5

Trustpilot

Robot refused to give me a viewing

Awful experience trying to arrange a viewing. Spent yonks on the phone with a robot. It asked me unnecessary questions and misheard things; then had to reconfirm everything. Eventually it was happy. I hung up and it started again this time by text. In the end it refused to let me have a viewing unless I told them my spending budget - which I wasn't prepared to do. Do not sell your property through these idiots.

Iain · 15 June 2026

★★★★★ 2/5

Trustpilot

Disappointed

Disappointed, we learned our house purchase had fallen through at the point of us being ready to exchange on our property. We found out that the office had known about it and left it to the agent, who had been looking after us, to tell us after she came back from annual leave! We never got a reason for the purchase to fall through and they even tried delaying us putting an offer in on another property. Luckily this was with another agent and we trusted our gut as the trust with Hunters had gone. 7 weeks later we were in our new home. Felt let down and disappointed with Hunters. This was our first and last time dealing with them.

P · 7 May 2026

★★★★★ 1/5

Trustpilot

Avoid with all cost!

Rented an apartment they told me it was deep cleaned before handing over the keys and everything would be fixed etc nothing was cleaned blood on walls mould in all rooms had a faulty/leaky boiler very slack on emails no communication in there office also they was very rude over the phone we never moved into the property due to all the damages and mould etc I was willing to give up my first months rent and for them to send me back the deposit but they refused to send anything back I would highly do not recommend this company/agancey to rent/buy a property from they are useless and slack

LEWIS · 11 April 2026

★★★★★ 1/5

Trustpilot

"Avoid Hunters Property Management

"Avoid Hunters Property Management, Inefficient, Rude, and Unprofessional"My experience with Hunters Property Management has been extremely disappointing and frustrating. They have consistently demonstrated poor service, inefficiency, and a dismissive attitude towards tenant concerns.Ineffective Issue Resolution: Hunters fails to handle even basic maintenance issues. For example, a heating issue during winter was passed to the landlord without any attempt to troubleshoot. I had to step in and take personal risks to resolve the problem myself, only to discover it was a simple battery replacement. Their inability to perform even basic triage highlights their lack of professionalism and problem-solving capabilities.Creating Gaps Between Tenants and Landlords: Instead of acting as a competent mediator, Hunters merely relays messages between tenants and landlords, causing delays and unnecessary misunderstandings. This approach has damaged the relationship between myself and the landlord, as the agency often fails to communicate effectively or accurately.Rude and Dismissive Behavior: The staff frequently respond to concerns with a dismissive tone, making tenants feel unsupported and undervalued. Their arrogant demeanor gives the impression that addressing tenant concerns is a favor rather than their responsibility.Neglecting Tenant Safety and Comfort: Health and safety issues, such as rat infestations and malfunctioning alarms, were not addressed promptly, despite the serious risks they posed. The lack of urgency in handling these matters has caused significant stress and discomfort for my family.Minimal Value Added: Hunters operates more like a messenger than a property management service. They fail to provide meaningful solutions and seem content to pass the burden of responsibility onto others, leaving tenants to fend for themselves.Overall, Hunters Property Management has proven to be unprofessional, inefficient, and dismissive. Both tenants and landlords deserve better. I strongly advise against using their services if you value timely resolutions, respect, and effective communication.

Onkar · 19 November 2024

★★★★★ 4/5

Google

Recently sold our property in Wokingham through Hunters and went through many aborted exchanges with a difficult buyer. There were some communication issues throughout the process, but without an above and beyond effort by Eddie Davies, …

Kerry · 16 February 2026

★★★★★ 5/5

Google

We have rented through hunters for close to 2 years as our first property. The new management under Eltjon Pupla is superb - everything has been dealt with at speed and to the best of their ability. Gemma Malone has been our direct contract at hunters since she joined and this brought back my faith in Hunters. Absolutely amazing person inside and out - every house inspection was done with respect and at convenience to ourselves. She interacted with our child every time but was never invasive into our personal space. Great communication form her and she knows exactly what she’s doing - would 100% recommend any dealings with her. I have left hunters with a smile on my face knowing that I have been well looked after and will definitely be renting through the Wokingham office in the future. THANK YOU HUNTERS

Rugs · 21 June 2022

★★★★★ 5/5

Google

John Duffy is the man!!! If you’re looking to rent or buy a property this is the man to speak too! From the beginning he was extremely friendly, genuine and helpful. He helped us find the perfect place, communicated exceptionally efficiently and well making the process as clear and easy as possible. Couldn’t recommend him enough !!

Nicole · 11 July 2025