Trusted Agent profile · Wokingham
★★★★★
733 reviews across 3 platforms
43C Peach Street, Wokingham, RG40 1XJ, RG40 1XJ
Hunters's office in Wokingham, at 43C Peach Street, is rated 3.0 out of 5 across 733 reviews on three platforms, including 186 Google reviews rated 4.9.
Every review we hold for the Wokingham office, from every platform, shown as written. First names only.
1/5
TrustpilotI have just bought a house where the…
I have just bought a house where the seller's estate agent was Hunters. two items to note : 1. their pestering me to prove I had the funds via endless email demands, then when my solicitor raised one issue, total ignorance for 2 weeks. Not good. 2. I feel for the seller in that they totally missed off the presence of a very long private tree-lined driveway, and a full size totally convertable loft.
1/5
TrustpilotHunters Baldock as letting agents…
Hunters Baldock were the letting agents for a recent rental. I found them rude and difficult to the point of enjoying the power they had over me as a nervous tenant in an expensive and competitive market. They piled on the reasons why I might not get my deposit back (which they still have not returned) were useless with actual sums and dates and generally unpleasant.
5/5
GoogleJohn Duffy from Hunters Estate Agency listened to my requirements and found me the perfect new home. His enthusiasm for his job is so obvious and he follows through with help and advice. Thank you John for all your help,you will go far
5/5
Google100% would recommend John Duffy we were dealing at the time with 4 different estate agents and John by far was the most professional, attentive and cared about our needs so all in all he was fantastic 10-10
1/5
TrustpilotI emailed this useless company 3 times…
I emailed this useless company 3 times over a period of three weeks to inform them that one of their properties had a wildly overgrown hedge and garden that was making the locality look a mess, and also impeding foot and mobility scooter traffic on the pavement. They didn't bother to reply ,so I reported the mess to the city council and wished them good luck in ignoring their emails ! Hopefully the council will do the work and bill these clowns !
1/5
TrustpilotLeaving flats on zoopla that have been…
Leaving flats on zoopla that have been unavailable for ages- really really annoying i hate you- sad that I can't harm your ratings more but you already have a terrible score
5/5
GoogleFrom the first phone call with John he was absolutely superb with helping us find our first rental property. Allowing my fiancé and I to view the property during his lunch break and letting us view multiple apartments you can tell he cares about his job and is super professional. He answered all the questions we had asked and was so enthusiastic with everything. We felt valued from the first minute and helped massively being first time renters by explaining everything we needed to know. 10/10 for John and Hunters.
5/5
GoogleThank you to John Duffy at Hunters for assisting us to find our next property. We appreciate the extra effort and assistance during the process.
Dear Santa Thank you for your experience feedback and thank you for renting through Hunters Wokingham. Enjoy your new home.
1/5
TrustpilotDo not use for rentals
Do not use for rentals. There is a cost of living crisis of which this company is taking advantage of it with overvalued properties and fees. I paid a holding fee which equates to one weeks rent whilst going through necessary checks. I was truthful that I had a little adverse credit from over 5 years ago but I had an amazing reference from my current landlord of 10 years (of which they knew him as he uses them for some of his properties) plus a steady job. It was taking this agent over a week to get back to me about anything, never returned calls and I was growing concerned. Unbeknown to me, if you also don’t earn three times the rent of the property, you will also fail their checks as they will deem you unable to afford payments. I tried arguing that I could afford it because even after rent, I still had over £1k left and it’s a little unfair to set such judgments on people. They even agreed that they knew I could afford it but it wasn’t up to them but down to their policies etc. I couldn’t get a guarantor which prompted them to say didn’t I have a partner who could move in to bump up the financial figures or guarantor me. Therefore I ended up losing my ‘holding fee’ which is a considerate sum and if this company does this to 10 people a week, they are making a packet for nothing. What gives them The right to put people over a barrel like this?!!! It’s extortion!!! Especially with the current climate and people needing homes and struggling with increasing prices of food, gas and electric. A house is a necessity, people need to live and be safe but this agent seems to be very discriminatory and setting unrealistic benchmarks.
1/5
TrustpilotDo not use for rentals
Do not use for rentals. There is a cost of living crisis of which this company is taking advantage of it with overvalued properties and fees. I paid a holding fee which equates to one weeks rent whilst going through necessary checks. I was truthful that I had a little adverse credit from over 5 years ago but I had an amazing reference from my current landlord of 10 years (of which they knew him as he uses them for some of his properties) plus a steady job. It was taking this agent over a week to get back to me about anything, never returned calls and I was growing concerned. Unbeknown to me, if you also don’t earn three times the rent of the property, you will also fail their checks as they will deem you unable to afford payments. I tried arguing that I could afford it because even after rent, I still had over £1k left and it’s a little unfair to set such judgments on people. They even agreed that they knew I could afford it but it wasn’t up to them but down to their policies etc. I couldn’t get a guarantor which prompted them to say didn’t I have a partner who could move in to bump up the financial figures or guarantor me. Therefore I ended up losing my ‘holding fee’ which is a considerate sum and if this company does this to 10 people a week, they are making a packet for nothing. What gives them The right to put people over a barrel like this?!!! It’s extortion!!! Especially with the current climate and people needing homes and struggling with increasing prices of food, gas and electric. A house is a necessity, people need to live and be safe but this agent seems to be very discriminatory and setting unrealistic benchmarks.
1/5
TrustpilotI would never ever used this Company…
I would never ever used this Company again. They failed to tell my tennent I was selling up, because of mortgage increases, I even even emailed them. Heard nothing so I assumed they had told the tennent. Two months later when I thought I'd have my property back, they told me they hadn't told the tennent. Also the tennent flooded my bathroom and cost me £2000 to fix!
5/5
GoogleNothing is too much trouble for Eddie who is dealing with my current purchase. He has been really helpful with every aspect including my lack of IT knowledge to deal with solicitors. The whole office is very friendly and upbeat.
5/5
TrustpilotProfessional Friendly service
Having sold several properties in the past, the service I have received from Emma Bell in Annan Dumfries and Galloway has been exceptional. With her 20 years experience in marketing properties, I found her advice and professionalism second to none.Very friendly, fully informed and as passionate as I am about my property.Her examples of similar properties was really helpful.
5/5
GoogleI would like to say a big thank you to Richard and his team, they have been nothing short of the five stars that I have given. Right from the start when we started the sale process there service was excellent. Then when we sold Richard was the glue that held it all together being in touch with both sides. Forming the relationship with my buyer and at times working out of hours. They have gone the extra mile and beyond. Thank you.
5/5
GoogleI wanted to take the time out to thank the team for helping us purchase our first home. I personally wanted to thank Richard for his kind, patient and helpful approach. He was such a wonderful person to talk to throughout the process and was highly knowledgeable which helped us understand things better. When visiting the estate agents for the big day (keys pick up) the team bought us a beautiful house plant which was such a wonderful touch! They were super excited for us and we’re very grateful for all your help! Thank you!
4/5
TrustpilotHunters Estate - Demi May
Demi May was my first point of contact who communicated effectively and efficiently between me, the buyer, and the seller. Demi was amiable, astute listener and professional in the way she facilitated the next steps of the purchasing process. Her effective communication skills enabled me to secure multiple viewings with ease. I would strongly recommend Demi May to any company who is looking to appoint someone reliable, kind and proactive. Indi
5/5
GoogleRichard was our point of contact from the start to the end which gives great continuity, and he was there every step of the way. Moving can be very stressful at the best of times but it makes it easier knowing someone was there to help. We all cheered when we finally exchanged :-).
Dear Michelle Thank you for your kind words and for taking the time to post a review. I’m delighted you are pleased and that we were able to achieve such a successful outcome on your behalf. Best regards Eltjon Pupla
5/5
GoogleRichard and the team at Hunters Wokingham assisted in buying our property recently. They were very professional in their approach. The answers to our queries very quickly responded to and Richard kept us informed during the whole process. We recommend Richard and the team highly.PositiveResponsiveness, Professionalism
Thank you for your review Sujal. We're so pleased to know that Richard was able to make your property hunt so effective and smooth. Best wishes to you in your new home!
5/5
TrustpilotThe Amazing Sandra
I had a viewing in windmill road gillingham on saturday I was early for my appointment and greeted by sandra. I have had lots of viewings with other estate agents recently but sandra was def the best. Her professionalism was amazing she was very honest which is rare for most estate agents :) and she knew everything about each room before we stepped in it. Sandra's knowledge of the area was great regarding parking near by facilities. Clearly she did her research before the viewing. I feel she is a real credit to the company and everybody should learn from her how to conduct a viewing in a professional way. She should be the face of customer experience for the whole industry not just hunters. I understand this is a sales environment and results won't always reflect how good or valuable a person is but hunters def should invest in this one for long term as the old saying goes people buy from people. Thank you so much Sandra :)
5/5
TrustpilotMy brother and I contacted Hunters…
My brother and I contacted Hunters recently in relation to a 6 bedroom detached house with extensive parking & gardens in Buntingford Hertfordshire. We arranged an appointment with their employee Laura. My brother and I were so impressed by Laura from our first meeting in relation to her knowledge of lettings. She proved herself to be highly efficient and courteous during the following week and arranged all the certification, photos & floor plans for the letting with the individual contractors and in addition to providing us with beautiful Client brochures posted it on Rightmove within a very short time scale. I would highly recommend Laura and Hunters.
5/5
TrustpilotI recently sold 3 houses with Hunters…
I recently sold 3 houses with Hunters in Gateshead and I have to say Hunters did a job a great job for me. A couple of the sales were not straight forward but they managed to get the sales over the line and and showed great worth ethic and professionalism. Rob is always on the other side of the phone going the extra mile to help out. They also managed my rentals and did an amazing job finding me great tenants. I have no doubt in recommending their services to anyone looking to buy sell or rent property in Gateshead and around. Anthony Jowers
2/5
GoogleThis review is specifically for lettings as a tenant. One of the most unprofessional and unorganised estate agents I've ever been managed by. Inspections every 3 months for no reason (for multiple years), unsigned contracts, given less than 24 hours notice for random inspections only 1 month after a previous one, never even sent a report for these inspections when they do occur. You can also just ignore whatever outcomes that they send you However, they do send the rent on and the deposit is held with a reputable scheme which I got back so it's not the worst. Just extremely annoying as a tenant.
Dear David We appreciate your taking the time sharing your experience renting through Hunters Wokingham. The fact is it is standard with all our property to do inspections every three months to make sure our clients property is well look after and to avoid any issues. We would never go in to a property with out agree a date and time with the Tenant and a minimum one week notice. As your rightly mentioned we do sent the rent on time and we did return the deposit from the reputable scheme on time and this is a common practise how we work. I genuine can understand the wrong doing. Most importantly our job is to deal ferly with both Property Owner and Tenant. Wishing you all the best Eltjon Pupla Director Hunters Wokingham
5/5
GoogleWe recently relocated from overseas, and with those challenges we were very appreciative of the professional service and advice that Eltjon and the team at Hunters have provided, in helping us secure our rental property seamlessly and stress free. Gemma has also been fantastic in getting any issues resolved in a prompt and professional manner.PositiveResponsiveness, Professionalism
Dear Bina Thank you very much for your 5* review. it was our pleasure to find the right property for you. Best regards Hunters Wokingham
1/5
TrustpilotI would give zero it i could
I would give zero it i could. In disrepair for two years. Dont know were to start. Electics, mould, guttering, blocked toilets, firealarms. Dog poo on the floor when moving in. Overgrown ivy on the walls etc etc. im begging you dont rent from them. Fail to attend apointments etc
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