Every review we hold for the Wokingham office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleThank you very much Abbie for assisting with the purchase of the property. We have always been welcomed with smile, questions answered quickly and viewings were organised in no time. 5* service. We highly recommend getting in touch with Abbie.
Krzysztof · 17 December 2024
Agent replied · 24 December 2024
Thank you so much for your kind words, Krzysztof! We're thrilled to hear that Abbie provided you with exceptional service throughout your property purchase. Your recommendation means a lot to us. If you need any further assistance in the future, don't hesitate to reach out!
★★★★★ 5/5
GoogleCathleen was a great help with my property search. Punctual & personable!
Amy · 29 December 2023
Agent replied · 24 October 2024
Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
★★★★★ 5/5
TrustpilotSimran was brilliant
Simran was brilliant. Helpful, communicative, patient and good at working to a tight deadline.
Sara · 22 April 2025
★★★★★ 5/5
TrustpilotUrgent maintenance work
The response to our request for corrective maintenance work was swift and efficient.
Mr · 20 October 2025
Agent replied · 22 October 2025
We are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
★★★★★ 5/5
GoogleThanks Cathleen - you've been very helpful to us and it is much appreciated.
Eric · 25 October 2023
Agent replied · 24 October 2024
Hi Eric, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
★★★★★ 5/5
GooglePhilip was outstanding. Very nice and friendly. Recommended
Iosep · 27 February 2024
Agent replied · 24 October 2024
Hello Losep, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that Philip and the team will enjoy this positive feedback.
★★★★★ 5/5
GoogleMary showed us around the property after directing us to it from her mobile. She answered all our questions in addition to drawing our attention to features we would otherwise have missed. Very professional service, we were impressed.
Robert Boswell
Bob · 26 November 2024
Agent replied · 10 December 2024
Thank you, Bob, for your fantastic review! We're thrilled to hear that Mary provided such a professional service and highlighted features of the property for you. Your satisfaction is our priority, and we appreciate your kind words. If you have any further questions or need assistance, please don't hesitate to reach out. Best wishes from all of us at Chancellors - Wokingham Estate Agents!
★★★★★ 5/5
GoogleSally was very helpful, professional and pleasant to deal with during my recent move into my new flat.
Really pleased to have moved in so quickly without any issues.
LukePositiveResponsiveness, Quality, Professionalism, Value
Luke · 25 October 2021
Agent replied · 24 October 2024
Thank you Luke for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
★★★★★ 5/5
TrustpilotBest agency and very professional service
I have lived in Royal Winchester House for over 3 years, which managed by Chancellors, and they did provided the best service. Olivia Hesson always willing to help and solve my problem, this is the best renting experence I had for last 10 years.
Mr · 21 October 2025
★★★★★ 5/5
GoogleAmelia is very accommodating and responsive. She attends to every question I have and I had a very wonderful viewing experience through her. Thank you.
Michelle · 25 October 2022
Agent replied · 24 October 2024
Thank you for leaving us this great review Michelle, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
★★★★★ 4/5
GoogleWe had a hectic day, visiting three different properties. But you know what? The arrangement was spot-on. There’s something about seeing the properties in person, it helps you decide if they’re a good fit. Big shout-out to the team for setting it all up and giving us the lowdown. Thank you!
Andy · 27 April 2024
Agent replied · 24 October 2024
Thank you for leaving us this great review Andy, It would mean a lot to the Wokingham team if you would consider increasing your rating to 5 stars. In the meantime, we will be sure to pass this fantastic feedback onto the relevant teams. Many thanks
★★★★★ 5/5
TrustpilotThanks to Emilia Williams MARLA
Emilia Williams MARLA did a good job on the renew of the contract and provide very warm help to me on this, thanks a lot for the kind help.
Mr · 21 February 2026
★★★★★ 5/5
GoogleHad a great experience with Chancellors. My contact Joshua is a friendly, helpful and nice gentlemen to work with. I highly recommend.
Wong · 25 October 2022
Agent replied · 24 October 2024
Thank you for leaving us this great review Wong, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
★★★★★ 5/5
GooglePhilip is very friendly.
Karman · 14 February 2024
Agent replied · 9 January 2025
Thank you Karman for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
★★★★★ 5/5
GoogleCathleen has been amazing help
Megan · 29 December 2023
Agent replied · 24 October 2024
Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
★★★★★ 1/5
GoogleWe recently had the misfortune to be involved with Chancellors of Wokingham who are an embarrassment to the estate agent profession.
First of all we were booked in to view a property, we turned up to the postcode provided to find it was the wrong property. We eventually viewed the correct property which we decided to rent. We were shown around by one of their agents who said that paperwork would be completed in due course. I had to chase the paperwork as it was never emailed, it eventually arrived and was completed but then I had to chase them up again at least twice over the next couple of weeks as nothing was happening and we had heard absolutely nothing.
Then on the 21st December 2019, just as we were leaving work for the Christmas holidays, we were emailed all the paperwork (which was full of mistakes) which we were expected to complete over the Christmas period - obtaining references when everyone is away is almost impossible. Then on the 02 January 2020, the day before we were due to move into the property, we were informed that the landlady had pulled out of the deal (still unsure why, we were told that she wants the house to go to a family (!), yet here we are with the money burning a hole in our pockets) and we were left high and dry!
We were informed that the agent who we had been dealing with and who had shown us around the property in the first place had "unexpectedly and mysteriously" also left the company! All in all, an absolutely appalling "service" was provided, I certainly would not recommend these estate agents.
In order to publish this review, Google requires a star rating so I have left one star, but in all honesty, I truthfully would rate them with a zero. I eagerly await my rent payment being paid back into my bank account and thank Chancellors for being the biggest waste of time ever.
Caroline · 25 October 2020
Agent replied · 24 October 2024
Hi Caroline, thank you for taking the time to get in touch, we are disappointed to read of your concerns. So that we can investigate this, please could you contact us via customercare@chancellors.co.uk with the details? Many thanks.
★★★★★ 5/5
GoogleGreat foresight! Based on my stated needs Cath recommended a property to me that I didn't spot on rightmove. She arranged a same day viewing, I sent in an offer the next morning and she called to say it was agreed by the landlord within a couple hours! Fast, professional, transparent service. Highly recommended!
Dwayne · 29 November 2023
Agent replied · 24 October 2024
Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
★★★★★ 5/5
TrustpilotPleasant & professional
Pleasant, polite and appropriately professional. Gave us our own time to view if we wished. Offered to maccept questions and get answers for us.
Ali · 21 February 2026
★★★★★ 5/5
GoogleJudith in Wokingham has been really helpful
Clive · 25 October 2023
Agent replied · 24 October 2024
Hi Clive, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
★★★★★ 5/5
TrustpilotFantastic service as always
Fantastic service as always, full transparency throughout the whole selling process with any drama’s. Nick & his team just make the thing a breeze
Customer · 20 February 2026
★★★★★ 5/5
GoogleAmelia is very nice and helpful. She helps to find the property and would be approached me. 👍 …
Puisl · 25 October 2022
Agent replied · 24 October 2024
Thank you for leaving us this great review, we will be sure to pass this fantastic feedback onto the relevant teams.
★★★★★ 5/5
GoogleWonderful Service. Taran is a helpful and absolutely professional agent. He is patient too. He answered my questions quickly and carried out clear instructions to help with filling the forms politely. He always says 'No worries' that help me release my anxiety. I highly recommend Taran to my friends.
Lily · 25 October 2022
★★★★★ 5/5
GoogleWe were fortunate enough to work with Amelia whilst searching for a rental property; we were really happy with the service provided.
Amelia was extremely professional and went way above and beyond to help us out.
Thank you Amelia, we absolutely recommend you and would certainly use you again
Eva · 25 October 2022
★★★★★ 5/5
TrustpilotWas very approachable atanytime and was…
Was very approachable atanytime and was very helpful to clear my doubts as I haven't done this before.
Mrs · 19 March 2026
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
