Every review we hold for the Woking office, from every platform, shown as written. First names only.
★★★★★ 1/5
GoogleBeyond useless. Failed utterly to arrange viewings, we wanted to see a property, they talked us into looking at three. The first one was different to our criteria, the second they couldn't get into and we didn't even get to see the … More
Gavin · 1 January 2016
Agent replied
Hi Gavin, thank you for your review. All feedback in any form is always greatly appreciated as we always strive to deliver the best possible service for our clients and conduct regular training within our branch to keep staff up-to-date with all the latest information regarding sales, lettings as well as customer service. We hope to have the opportunity to change your perception in the future. All the best.
★★★★★ 5/5
GoogleSeymours took over selling my house from another agent - they have an extensive friendly team who really do go above and beyond to make you think your house is the centre of attention . Great service
Denize · 23 September 2020
Agent replied
Hi Denize, thank you for your kind review! We will pass on your thanks to the team :) Wishing you all the best, Team Seymours
★★★★★ 5/5
GoogleZo and Clarissa have been so helpful in getting our purchase to completion. We had a few challenges along the way but they made it simple and as stress free as possible especially during Corona!
Thanks very much.
Mark · 28 May 2020
Agent replied
Thanks Mark, we're glad you're happy with the outcome and the service we were able to provide. If you need anything from us in the future, please get in touch.
★★★★★ 5/5
GoogleSeymours dealt with my apartment purchase recently. I found the service very efficient and friendly throughout the entire purchase. They answered all questions and kept me up to date on the progress throughout. I would definitely use … More
Sarb · 31 December 2019
Agent replied
Thanks very much for a great review Sarb. We are so pleased you found our services professional and stress free, and look forward to working with you again in the future.
★★★★★ 5/5
GoogleI am delighted with the attention given by Rianna, our Seymours property manager. She is always on the case and promptly keeps me informed on the tenant requests and resolution of issues they raise. I highly recommend Seymours property management.
Monique · 29 July 2019
Agent replied
Thanks very much Monique. We are so pleased you were happy with Rianna's services and look forward to working with you in the future.
★★★★★ 5/5
GoogleI would like to recognise Seymours for the help to complete the sale of my flat recently . From the experienced valuation, to the viewings , negotiation and after sale support their dealings were always extremely professional and friendly … More
Robert · 31 December 2018
Agent replied
Hi Robert, thank you for such a great review. We're so glad we were able to help with the completion of you flat sale and you felt that the service we provided was excellent. We'll be sure to pass on the praise to the whole team, if you need anything in the future, please don't hesitate to get in touch.
★★★★★ 1/5
GoogleRushed house viewing with very little information given. Very little interest shown by the agent.
Yollanda · 1 August 2023
Agent replied · 30 September 2023
Dear Yollanda, thank you for your comments.
After investigating, we note that we managed to arrange a property viewing for you at very short notice on a Saturday, our busiest viewing day of the week.
It was recorded that you turned up very late to your appointment, which unfortunately consumed much of your allotted viewing time.
As I am sure you will appreciate, we have to stick to our schedule, we cannot be running late, otherwise it would have a knock-on effect to the rest of the days viewing appointments with other customers.
If you are still looking for a property to purchase, we would be happy to assist with your search; but would urge you to arrange your appointments for a time which you are sure you can attend on time.
★★★★★ 1/5
GoogleI just sold my house with Seymours. I won’t recommend them to anyone. Poor customer service. No value for Money.
Luis · 4 March 2023
Agent replied · 30 September 2023
Dear Mr Mulet, We are disappointed to receive this review from you as we believe this stems from a false claim from you that we did not advise you to order a management pack for your property sale. We provided written evidence of us informing you of this at the outset of the process and when we reached out to you to discuss your claim, you decided not to communicate with us. We assumed you had accepted our evidence and response to your false accusation.
★★★★★ 5/5
GoogleAndzela working so hard and reliable. She make me feel relieved on her professional service. Thanks for your GREAT help~
Hudson · 4 March 2023
Agent replied · 30 September 2023
Thank you for leaving your review! We always strive to provide top quality service to every customer, and are pleased to hear that you enjoyed your experience with us!
★★★★★ 5/5
GoogleHad an Amazing service by Mike Mottram he was so helpful in every way possible, I really appreciate all his help .
Many thanks
Marcia · 30 September 2022
Agent replied · 30 September 2023
Thank you for your kind words and positive feedback Marcia!
★★★★★ 5/5
GoogleEasy to work with. Professional system to support the entire process. Very flexible and more important: they work fast. Thank you very much Tom!
Daniel · 30 September 2022
Agent replied · 30 September 2023
HI Daniel, Tom and the entire team here at Seymours were delighted to read your review! Thank you for leaving us such great feedback. We were more than happy to help.
★★★★★ 5/5
GoogleAndzela, the negotiator is nice, sincere, helpful and professional. The team is supportive and efficient as well. I highly recommend Seymours to you. ☺️
Debbie · 30 September 2022
Agent replied · 30 September 2023
Thanks Debbie for the 5 stars! Andzela and the team really appreciate your review!
★★★★★ 5/5
GoogleHaving recently used Seymours to find a tenant and manage my property for me, I have to say the experience has been fantastic. From start to finish they have been outstanding, and I highly recommend them to all my friends and family.
Jenny · 22 April 2017
Agent replied
Thanks for taking your time to leave Seymours Woking such an excellent review. We are delighted to have assisted you with letting your property out and we look forward to being of service to you in the future.
★★★★★ 5/5
Googlewell cant complain at all, sold my dear old mums bunglow as she has had to go in to full time care. Information on how the viewings where progressing via email was great, and phone calls … More
Phil · 31 December 2019
Agent replied
Hi Phil, thank you so much for your great review. We're so pleased to hear that you had such a positive experience with us, especially as we try to make situations like this run as smoothly as possible. We'll be sure to pass the praise onto Clarissa. Please don't hesitate to contact us if you require our services again in the future.
★★★★★ 5/5
GoogleThe Seymours letting team have been finding new tenants for my rental properties and dealing with contracts, check-in/out etc for a number of years. They are very professional, friendly and honest. Despite receiving numerous beg letters … More
Andy · 31 December 2019
Agent replied
Hi Andy, thank you for your review. We're so pleased to hear you've had such a positive experience with us. Please don't hesitate to contact us if you need anything at all.
★★★★★ 2/5
GoogleWe do not feel their service was value for money as they were not very informative throughout the process. As we only received an email to say we have exchanged 5 days after our solicitor had already told us.
Jane · 29 July 2019
Agent replied
Hi Jane, thank you for leaving your review and feedback of our services. We pride ourselves on excellent communication and customer service so I'm sorry on this occasion you felt you didn't receive this from us. We'd be grateful if you could pop in to the branch or call us so we can discuss this further with you. We look forward to hearing from you. Kindest regards, Team Seymours
★★★★★ 5/5
GoogleHave found our current home through Seymours two years ago and right now Samantha, of the lettings team, is doing a fab job of showing us around to the right houses! Very professional, helpful and experienced in the market.
Debora · 29 July 2019
Agent replied
Hi Debora, thanks for the great review, we're so glad you are using us again and we have been able to meet your expectations again. We hope we'll have the opportunity to work with you again in the future.
★★★★★ 5/5
GoogleRecently had a very good experience with the lettings managers at Seymour’s. We had an issue with our drains and jenni worked hard to get the issue resolved for us on the same day as we called them! Thankyou
Alex · 29 July 2019
Agent replied
Thanks very much for this review Alex. We're very pleased that you were happy with Jenni's help and will pass on the praise to her and the team. Many thanks!
★★★★★ 5/5
GoogleService has been spotless, my negotiator (Mike Mottram) has been helpful at all stages, from giving me fair options and fair advice, to doing proper paperwork and due process in time.
Esteban · 30 September 2021
Agent replied · 30 September 2023
Thanks for taking the time to leave us a review! We are glad that Mike was incredibly helpful and made your experience with us so positive.
★★★★★ 5/5
GoogleWe have recently bought a house through Seymours and had Clarissa Crowther as a relationship manager. She was very helpful and always quick to respond which goes along way when going through this process!
Georgia · 20 February 2021
Agent replied
Thank you for the great review!
★★★★★ 5/5
GoogleJust wanted to give credit to Seymours for their help with my search for an investment property - was given top advice by Ashleigh McCabe who had a comprehensive knowledge of the market in Woking and planned developments.
Wombat · 6 December 2019
Agent replied
Thank you for your review, we're glad you were happy with our service and in-particular Ashleigh's market knowledge.
★★★★★ 4/5
GoogleI have rented a property from Seymours for three years and they are always quick to respond to any of our concerns. Our property manager is Jenni and she has been thorough and professional in all of our interactions. … More
Cassandra · 31 December 2017
Agent replied
Thank you for your review. We're delighted to hear you have such a positive experience with our team and we'll pass on the praise to Jenni. All feedback is greatly received regarding our services at Seymours Woking and it is something we shall take on board. Thanks again, Seymours Woking
★★★★★ 5/5
GoogleReturning customers of Seymours Woking. The whole experience has been very positive, both Lorenzo and Zo have been very helpful and available throughout the process. Currently in middle of a deal and hoping for their conitued A* service.
Chaitan · 31 October 2019
Agent replied
Hi Chaitan , thank you for the kind words & for coming back to us! We're glad the experience has been so positive for you. Rest assured you are in safe hands :)
★★★★★ 5/5
GoogleI had a lovely young man, Thomas Cheape call to show me a property that had been recently relisted, it was perfect, ticked all the boxes. He was cute to look at too.
Niki · 14 April 2021
Agent replied
Hey Niki, thanks for the feedback! We appreciate it.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
