Trusted Agent profile · Woking, Surrey
★★★★★
1,549 reviews across 1 platform
Winston Lodge, 12A Commercial Way, Woking, Surrey, GU21 6ET
Part of Seymours, see every office.
Seymours's office in Woking, Surrey, at Winston Lodge, is rated 4.6 out of 5 across 1,549 reviews on 1 platform, including 1,549 Google reviews rated 4.6. It won Platinum in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for Seymours, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Woking office, from every platform, shown as written. First names only.
5/5
GoogleWe had a fast and easy rental process with Toby, who was able to help us get a house and reassure us through the process. Thank you for being so responsive and efficient.
Alexandra, thank you for taking the time to write this great review. Toby really does take pride in making the process as easy as possible. Here's to a smooth tenancy! Thanks again, Lisa Athron, Seymours Woking
5/5
GoogleDealt with Seymours both when viewing house and when dealing with the purchase of our home. Excellent from start to finish. Good communication throughout and never felt I had to chase them up for anything
Hi Stuart, we're so glad you were happy with the service we provided. Thank you for leaving such a lovely review.
1/5
GoogleDear All, Please refrain from either selling or renting your property through seymours estate agents, Woking branch. They are not professional and only after commission. … More
Thank you for bringing this to our attention, unfortunately the review you have left is for our lettings division and is not relevant to this listing, as such we (the sales team) cannot comment on your experience, but we hope your experience of the property improves. Kind regards.
4/5
GoogleIt was all sorted out within a week of my review 8 months ago. It has been smooth sailing since then.
Priti .doolabh, we are disappointed to see your low star rating. If you could provide more information to us, we would be more than happy to try and make this situation better. Priti .doolabh, we are disappointed to see your low star rating. If you could provide more information to us, we would be more than happy to try and make this situation better.
5/5
GoogleAmazing service! Spencer really helped me and worked his hardest to make sure I was completely satisfied. Couldn't thank him enough
Hello Jasmine Anderson, we appreciate you taking the time to leave us this feedback.
5/5
GoogleTop marks for Jenni Owen! Just email Jenni and she answers so quickly and then gets things done within a few hours...leaky problem solved! Even during difficult times we are … More
Hi Val, thank you for such a great review. We'll be sure to pass on the praise to Jenni for a job well done. If you need anything in the future, please get in touch.
5/5
GoogleSelected Seymours at recommendation of my Mother-in-law, for the sale of her late sisters maisonette in Woking. From start to finish they were friendly and professional and achieved what we … More
Hi Andy, thank you for such a glowing review and recommendation. We're so glad you're pleased with our service and the outcome. If you ever need anything in the future, please don't hesitate to get in touch.
5/5
GoogleSo impressed with all the staff at Seymours for helping a first time buyer like myself feel as ease with the process. Especially with Clarissa, who answered all my questions with such professionalism and care.
Hi Nicola, thank you for your recommendation and review! We are so glad that you were happy with the service we provided. Please do not hesitate to contact us if you need any further assistance in the future.
1/5
GoogleDo not use these .................. I have never experienced such appalling customer service. They don't come back to you, they lie, I dealt with 6 different people who clearly cannot communicate and they are very rude.
Hi Sam, thank you for your review. All feedback in any form is always greatly appreciated as we always strive to deliver the best possible service for our clients and conduct regular training within our branch to keep staff up-to-date with all the latest information regarding sales, lettings as well as customer service. We hope to have the opportunity to change your perception in the future. All the best.
5/5
GoogleWe rent a property throught seymours been nearly 5 years now we had no probs at all staff are brilliant response very quick for any days and any problems also they get them fix very quick.
Thank you for your review. All feedback is greatly received regarding our sales, lettings and property management services at Seymours Woking. We're delighted to hear you have such a positive experience with our team. Thanks again, Seymours Woking
5/5
GoogleExcellent service. Arranged lots of viewings, with a quick sale, and the Client Relationship Manager, Diana, was excellent - proactive and responsive as she helped us to navigate some very stressful moments in the conveyancing process.
Thanks for the feedback Chris. Diana enjoyed assisting you and we're delighted it all got sorted with the sale for you. Enjoy your new home. Best regards, Team Seymours
4/5
GoogleI bought my flat through Seymours and sold it on via them 3 years later. Very good service on both occasions, reliable, efficient and generally competent. Happy to recommend them if you're in the Woking area.
Thank you for your review Tim, that's great to hear you've received excellent service from our team. Thank you also for the recommendation. We look forward to assisting you again in the future.
5/5
GoogleReally thrilled with the level of service received from the sales team. I would recommend dealing with them, managed to get 5,000 more than what the other agent quoted me on the final sale. Thanks guys!
Hello Alexandra, thank you for your review. It's always great to hear the team have exceeded expectations and we will pass the feedback on to our team. We look forward to hearing from you in the future. All the best with your move and new home.
5/5
Google5 stars for Amy for her help with the sale of our flat. She was always quick to respond and extremely professional. She made things much easier in a stressful situation.
Thank you so much Emily for showcasing Amy and how helpful she's been - we really appreciate the 5 star review.
1/5
GoogleShowed my house without seeking permission. Shocking service at no point professional still waiting for management to contact me, this during a pandemic which shows Seymour's have no safe guards in place.
Ms Rand, hopefully by the time you read this I will have been able to talk to you about the above. I want to reassure you that we do take our safeguarding very seriously and measures are in place to ensure that all viewings are confirmed by all parties. I am investigating this fully and will come back to you directly. Zo Khan, Partner
5/5
GoogleI had very positive experience when selling and buying thorugh Seymours. I especially appreciated the client relationship manager Diana Gilberts who was a great liason between all the parties involved. She kept everybody up to date and … More
Thank-you for this fantastic review! We're delighted to receive such excellent feedback and it was a pleasure helping you with your move. We hope to keep in contact to assist you with any further requirements.
5/5
GoogleHave rented with Seymour’s since 2009, and found them always helpful and courteous when dealing with maintenance issues and contacting our Landlord. Most recently dealt with a professional member of staff called Jenni, whom swiftly liaised … More
Hi James, thanks for the excellent review! We are glad you've had 8 years of good customer service from Seymours Woking and hope we can assist you for many more years to come!
5/5
GoogleVery impressed with the help and advice received from Clarissa and the Seymour’s team … More
Thanks for your review Steve, all the best for your move. All the best, Clarissa.
5/5
GoogleI’ve been dealing with Tom and he’s been brilliant. Very friendly, responds quickly and has got everything done really efficiently.
Thank you again for taking the time to let us know how we did. We hope you have a great day!
5/5
GoogleQuick response to urgent need for hot water supply! Knew just the right people to contact and organised promptly. Always found the team at Seymours to be efficient and supportive - highly recommend.
Thanks for a great review and recommendation Carol!
5/5
GoogleThey are an excellent estate agent. I bought my house through them and my family have bought investment flats through them as well. They are a very professional group.
Hi Nasir, thank you very much and taking the time to leave this review - it's always a pleasure to work with you and your family.
2/5
GoogleCharged us £500 to take property of the market when we were taking it now anyway, lost our paperwork and in the end very inefficient. They seem friendly but in the end are quite useless.
Hi Arnaud, thank you for your review. At Seymours we strive to offer the best possible customer service and experience for all of our clients. On this occasion we apologise you felt you did not experience this level of service, however we would welcome the opportunity to meet with you in person to discuss this with you. If you'd like to call our dedicated customer care team on 01483 420555 we would be delighted to hear from you.
5/5
GoogleHi, All at Seymours were excellent. My husband can be a bit of a diva and they handled him very well. If we could afford to buy another house, we would certinanly be using them!
Hi Louise, thank you for such a lovely review. We're glad you were happy with our service if you ever decide to move again, we hope you'll use us again!
5/5
GoogleSlightly overestimated the amount that our property might achieve, but happy that we agreed a realistic price with our buyer... and Seymours after sales service has been very good: professional, efficient and helpful. Thank you!
Hi David, thank you for such a great review! We're glad you were happy with your final selling price.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Seymours, Woking won Platinum.
