Seymours Prestige Homes reviews in Woking

★★★★★ 5/5

Trustpilot

Seymours did a fantastic job marketing…

Seymours did a fantastic job marketing my property. They were always courteous, timely and helpful without being pushy. Everyone involved was friendly and helpful at all times. I would certainly use them again and recommend them to others.

Customer · 5 February 2025

★★★★★ 5/5

Trustpilot

I have just sold with Seymours Woking…

I have just sold with Seymours Woking and was very happy with how the sale was handled. In particular, Maxine from the Sales Progression Team was very helpful, providing me with recommendations when I needed them. I would definitely use Seymours again.

Helen · 5 December 2024

★★★★★ 1/5

Trustpilot

Utterly ridiculous people

Utterly ridiculous people, completely disingenuous and deceitful. We made an application to view a property that had literally just been added to Rightmove. Got an appointment the next day, address seemed weird since the postcode wasn't in the right place and the building photos looked different between website and google maps. We figured it must have been a new build, since the advert said new build and hoped google maps just hadn't been updated yet.We turn up, it's not the same property at all. The red faced agent in an ill fitting blue suit then lies through his teeth, to our faces, claiming he had called and spoken to my partner the day before and explained the property we wanted had already gone and they intended to show us something different. Riiiiiight, good one.The property they decided to show us wasn't even within our budget, so they completely wasted our time! Spent over an hour driving through the school traffic to and from a bogus viewing. They then flatly refused to answer any communications about their behaviour, whilst claiming they had taken our details and would be in touch if anything came up in the future, that met our criteria. We then spent weeks watching multiple properties come on rightmove and never received any communication from Seymours about any of them. I guess they just blacklisted us, since they had already shown us their true colours and we had dared to call them on their BS.Having spoken to several other agents in the area, Seymours are well known for being utterly underhanded and devious! I strongly recommend you avoid going anywhere near them... they utterly suck, they are the reason estate agents have an appalling reputation.

Andy · 30 April 2022

★★★★★ 5/5

Trustpilot

Billy Jones Seymours

Billy Jones was the agent to show me a flat in Woking today. He was very professional, helpful and very patient. Also before the viewing he provided me with all information I required fully and swiftly. a top agent :)

Jasmin · 14 September 2020

★★★★★ 5/5

Trustpilot

Overseas rental

We were ably assisted by Jade Herring in our quest to secure a rental property. Living overseas this made the logistics somewhat challenging, however, Jade and her colleagues at Seymours handled the process professionally. Thank you 😊

Caroline · 31 January 2025

★★★★★ 5/5

Trustpilot

Seymours did a very good job for us in…

Seymours did a very good job for us in selling a flat. They were energetic and attentive. They got the sale through in challenging circumstances. Particular praise for Clive Gee, Luke Minto and Simon Kelso.

Mr · 14 February 2025

★★★★★ 5/5

Trustpilot

Great Service & Support

Seymours sold my house & were very helpful & supportive throughout what ended up being quite a lengthy sale. Clive worked tirelessly on this, chasing up all the relevant parties & keeping me informed of progress at all times.

Carole · 14 December 2024

★★★★★ 5/5

Trustpilot

A relaxed purchase

The experience from viewing to completion was very relaxed, they assisted with the negotiation and all my questions were answered quickly. A sale by beneficiaries can be difficult but it was clear thy had an excellent rapport with the vendor. Being new to the area all their recommendations were very helpful which help with a very speedy completion. Definitely a five star experience

Mr · 18 August 2023

★★★★★ 1/5

Trustpilot

Avoid Seymours at all costs

Avoid Seymours at all costs. They are quick enough to take your money and then cling onto it when you move out. We moved into our property in October 2020 and had nothing but problems. Problem after problem, no hot water, no bath plug, a shower curtain where the pole fell down every time you got in, blocked drains, broken windows, no heating, no lights in bathroom, no extractor fan and the list goes on. We moved out 2 weeks ago and still awaiting our deposit. They have gone round and said we are liable and will be charged for things that were already there. It’s funny how Seymour’s do the check in report so they don’t note anything down, whereas the checkout report is done by an external company. Why’s that? Oh to find any reason to not give us our deposit back. We moved out because our windows never worked when we moved in. I reported the problem early March stating the windows do not open and we moved out last week of September and still had no indication what was going on with the windows. We have a 1 year old child and to live in a flat where the windows didn’t open was not on. Not only was this illegal as was deemed a fire escape from the fire service, we were not offered any air con units or any fans. The landlord accepted a 25% reduction in rent but what’s that when we were living in a sweat box. A few of our neighbours didn’t have anything nice to say about Seymour’s and I totally see why. I will never ever rent or buy through Seymour’s and I wish I listened to the reviews before we went with Seymour’s.

Lauren · 7 October 2021

★★★★★ 5/5

Trustpilot

Brilliant service from beginning to…

Brilliant service from beginning to end. Ben valued the property within one day of call. Marketing material was impressive and very professionally produced. Property sold at very good price within 4 days. Josh took over from there. He liaised directly with the local solicitor acting on our behalf. He kept in constant contact and kept all parties on board throughout. He accompanied all viewings, as we were unable to be there. He even stepped in and oversaw the house clearance when the company arrived early and we were "parked" on the M25.Superb service. Ultra efficient and totally professional.Great company.

John · 3 October 2021

★★★★★ 5/5

Trustpilot

Whole team worked to see things through.

Phone always answered promptly by someone who knew what was going on. Felt that the whole team was trying to help things through. Once they'd got the sale, having Sandra, the client relationship manager, to make sure everything completed was a huge help.

Brigid · 16 September 2024

★★★★★ 5/5

Trustpilot

Highly recommended

My experience with Seymour’s has been great from my first contact with them. The team worked hard to get potential buyers through the door which led to finding a buyer.They continue to keep in touch through the selling process to ensure that all goes as smoothly as possible.I highly recommend them.

MISS · 26 April 2024

★★★★★ 5/5

Trustpilot

Thank You Seymours

Fab team at Seymours, super helpful. Our property fell through due to problems with the buyers. Seymours surpassed our expectations and had another buyer in place and able to proceed within the week. Amazing service, very professional and helped us all the way throughout the process and kept all the plates spinning on our behalf to ensure we completed on schedule. We can't thank the team enough, without them we certainly would not have been able to move home. We would (and have) highly recommend Seymours to anyone wishing to buy or sell their property.

Mark · 31 August 2021

★★★★★ 5/5

Trustpilot

Friendly, Professional, Efficient, Fantastic

The team at Seymours were able to find us a buyer (at asking price) very quickly after a few months with no luck under a different estate agent. Their sales and client relations team are all extremely professional and friendly and explain things in leyman's terms for those of us who have little knowledge of how property sales work! The team looked after us from start to finish and were friendly and approachable throughout, and also helped us to agree on a nice early exchange and completion for our sale. I would thoroughly recommend Seymours if you are looking to buy or sell your property.

Jade · 12 August 2021

★★★★★ 5/5

Trustpilot

Where to start my experience with…

Where to start my experience with Seymours from beginning to the end was very professional and responsive started off with house viewing with Billy a true gem super knowledgeable about the property answered every question asked.Then me and Mrs. Was super impressed with his presentation after our case was dealt by Clarissa who was very responsive to every query raised and picked up call whenever required or called back.We would like to Thank you so very much for being patience with us and dealing with every aspect of enquiries we had. I think we called Clarissa more then our lawyer and she got back to us every time.Thank you Seymours it was great dealing with you Billy & Clarissa thank you for all your hard work towards getting our first property:)

Ahsan · 6 June 2021

★★★★★ 5/5

Trustpilot

They sold the house in Three days

They sold the house in Three days! Which is quick by anyones standards.

Michael · 3 August 2023

★★★★★ 5/5

Trustpilot

Superb experience from start to finish

Superb experience from start to finish. Professional, approachable and adaptable to the needs of the client. I have no hesitation giving 5 stars and highly recommended Ian and his team.

Bertie · 1 September 2021

★★★★★ 5/5

Trustpilot

Excellent service …

We’ve been tenants in 2 properties managed by Seymour’s over the last 5 years and have always had good service. Our thanks particularly to Sabine Alam our most recent property manager who has always been so helpful.

Mrs · 29 October 2024

★★★★★ 5/5

Trustpilot

A professional agency that I would highly recommend The team are very friendly and welcoming

I would like to thank you Charlie always efficient and answering very quick to all my request

Jojo · 21 February 2023

★★★★★ 1/5

Trustpilot

Do not use Seymours, Worplesdon Road!

Do not use Seymours, Worplesdon Road! This is the advice (as I told the manager at the time) that I got from several people, but I failed to heed it because the current manager told me that the previous manager (with whom he'd worked) had now left the company. I said that I hoped that I'd have the sort of positive experience with them that would mean I could counter their poor reputation. How wrong was I! I had a horrible experience with these agents. When I instructed them the website showed four ex-staff members, but in fact there were only two members of staff throughout my time of advertising my property, in Oct and Nov 2020. No doubt they were over-loaded, but a nearby competitor also had only two members of staff, but at that time were handling three times the number of houses and maintained their good reputation. Seymours were inefficient, unreliable, inaccurate and not to be trusted. As an example of their many failures, during the increased risk and restrictions in Nov due to covid 19, and being in my sixties, I wanted viewings to be sensibly limited (I was doing my own viewings). My property has an unusual boundary at the front which puts off some buyers, so I instructed Seymours to ask anyone interested in viewing, and who was local, to do a drive-by first so that they could properly judge the unusual lay-out, after which a viewing could be booked. The following week Seymours failed to follow this instruction with the three potential viewers who made enquiries, so no viewings were arranged. I subsequently spoke to two of these three, after Seymours and I parted ways following this fiasco. One had never heard back from Seymours (even though I was specifically asking Seymours for contact to be made with them) and the other had a totally inaccurate scenario put to them by Seymours, which had annoyed them at the time. In getting hold of these people I spoke to two local small-time property developers. One said that Seymours were the worst agents in the area and the other said that if ever they were interested in buying a property and it was being sold by Seymours they sighed at the thought of having to deal with that agent and their inefficiencies. As mentioned by another reviewer, it was also clear (by something that the manager said) that they put great pressure on potential viewers to sign up with them, if they haven't yet got their property on the market. I told the manager that I disapproved of that practice.

Lin · 2 January 2021

★★★★★ 1/5

Trustpilot

Joke for a letting agent

On moving ahead with our decision to rent a property through Seymours, time was of the essence. We found the back office support staff and process to be poor. Calls would go unanswered and promises of callbacks didn’t happen. Approaching a deadline to give notice or renew on our existing tenancy, we couldn’t rely on Seymours and therefore gave in. An appalling company to communicate with. I should have read Trustpilot reviews before going ahead. The negative reviews are absolutely correct.

David · 20 December 2020

★★★★★ 5/5

Trustpilot

Seymours Horsell are the BEST for buying and selling in Horsell

The staff at Seymours Horsell are amazing. They know the local market very well and are able to price houses appropriately as they are based in the heart of Horsell. They are all friendly, accommodating and pragmatic in their approach to viewings etcThey are very proactive and made my move a more pleasant experience than it could have been.

Claire · 3 August 2023

★★★★★ 5/5

Trustpilot

Great team effort selling our property

Team Seymour’s recently sold our property and they were excellent. Dan, Spencer and all the team were invested in selling the property and they did a great job.Highly recommend

Wendy · 4 February 2025

★★★★★ 1/5

Trustpilot

A very poor letting agent

We have been repeatedly let down and misled. Several times they have insisted on fees being paid when some digging and checking of correspondence has revealed that we were not liable at all. They would appear almost at random after they relisted the property to conduct visits, on one occasion with absolutely no warning. I would rent from them only if I had no other choice, and I would photograph EVERYTHING, record every conversation, and get everything in writing. The only good thing I had to say is that problems were always fixed quickly, but I have recently discovered this was through a contractor! When we reported problems directly we were promised calls back which never happened. A real shame, as the landlord seemed lovely.

Rob · 21 September 2020