Seymours Estate Agents Woking Lettings reviews

★★★★★ 5/5

Google

Our experience of letting from Seymour’s has been great. Jade was very friendly and was in constant communication from viewing to having our offer accepted. Sabine, Marie and Kelly have been great with moving in and it is great to know that if ever we call up the phone is answered quickly and questions are answered as quickly as possible. We had an emergency with some of the plumbing and there was a plumber promised within 2 hours but arrived in 20 minutes and the problem solved.

Hannah · 7 February 2023

★★★★★ 5/5

Google

Seymours was and have been very helpful in my search for a flat close to family Andzela was the best, very patient despite me giving her a limited area of interest. She made sure we had constant communication between myself and the agency during the search. I was at ease with her and knew she would deliver, and she did awesomely great.....kudos! Mo showed me around the property, he was easy to talk to and was very friendly while giving me an honest opinion about the property. What can I say.....you guys are the best.

Uche · 8 January 2023

★★★★★ 5/5

Google

I’ve received outstanding service from Seymours Woking. Andy was incredibly helpful with the tenancy renewal, offering brilliant ideas, while Katie and Sydney have made managing the property a breeze, I’ve never had to worry about a thing. A huge thanks to the whole team. I couldn’t recommend them more highly!

Alp · 18 November 2024

★★★★★ 5/5

Google

Sam Grundy was brilliant in securing us our home. We had been looking for a while, and had almost lost hope (in agencies and the market in general), when Sam reached out and found us our perfect home within 24 hours. He was professional, friendly, approachable, honest and fast-moving. Thanks, Sam! Lauren and Roy

Lauren · 26 August 2024

★★★★★ 1/5

Google

I would definitely NOT recommend Seymours. Absolutely fabulous when looking at properties, attentive in making appointments. That is where the good stuff ends. They are rude and arrogant from the very moment they know they have you hooked i.e. when you have paid the holding deposit. They change the contract so you are tied into more fees. They do not answer queries and they do not read your emails and send you standard replies. When you ask for a break down of charges they are rude and unprofessional in emails to contractors or colleagues which they then forward to you! BEWARE BEFORE USING, I certainly would NOT go near these so called "professionals" again.

Dan · 9 December 2022

★★★★★ 5/5

Google

Annalise is a STAR. So helpful, so friendly. We owe her for finding our new property quickly and efficiently- it really helped take stress out of the situation. Even when problems arose she found us alternatives and helped us overcome them. I’ve always been suspicious of letting agents after a few bad experiences, but have found Annalise a breath of fresh air. She gives off a warm approachable vibe and a genuine sense of care. It makes a change to what you consider your typical ‘sleezy’ business person. Thank you Annalise x

Matthew · 9 December 2022

★★★★★ 5/5

Google

"An amazing experience and sincere appreciation for Mateo at Seymours for his help." I recently had the immense pleasure of having Mateo support me to resolve an issue at my property. I live in the USA with a 6-hour time difference, so having a highly-competent and trustworthy letting agent to help manage the property was a MUST. During a recent need to remedy some minor issues at my property, requiring access to be granted to workmen, Mateo went above and beyond to ensure they could get access at a convenient time for all parties, make the necessary repairs, and to ensure the tenant was satisfied entirely and able to use the house fully once again. Mateo, i appreciate you! Keep up the amazing work and I know you will go far in your career if you treat others the way you treated me on this occasion. Thank you so much!

Lee · 9 December 2022

★★★★★ 1/5

Google

!! WARNINGS: SCAM AGENCY THAT INCLUDES MOULD IN RENTING We were viewing a flat that is considered to be premium. On the viewing day, it looked alright. After viewing, one of the agents asked us to give him 5 stars review which is same as any 5 stars review you see on this agency. These are fake reviews because as after we gave the review, they treated us like GARBAGE. 1. They typed in wrong number of deposit and kept chasing us for 2£ while no explanation why there was 2£ short. 2. They booked us an appointment with inventory clerk to give us the keys. The booking is on 18th of February 2026 and the appointment is on 7th of April 2026. On 7th of April 2026, THEY DID NOT SHOW UP and stood us up. We had to make a phone call to be said that we had to collect the keys from office ourselves or we would have to wait another 30 minutes for someone to come over. Wasting us 1 hour just to receive the keys to the property. When we came to the office, no apology was offered and they just blamed miscommunication or the clerk was busy or tenants were in emergency. What a coincidence all of that happened on the same day! Also somehow everyone working with us was NEW or APPRENTICE. 3. We came to the property, it was listed to be modern-fitted kitchen. We did not know in UK, modern-fitted kitchen was BUILT BY STICKY TAPES. As you can see in the VIDEO, the kitchen wrap was FALLING APART and it looks absolutely different to the photo on Rightmove. The kitchen wrap was holding by sticky tapes which shows how the landlord (who owns 20 properties) and the estate agents operate their business by CHARGING PREMIUM PRICE FOR STICKY-TAPE KITCHEN. This is their definition of modern-fitted kitchen in this 2026 economy. 4. Moreover, there was an alarming amount of MOULDS on blind and windows. When we came to their office to meet the top managers, they looked at the photo and said it was normal and not considered a health hazard. They even said that IN THE LISTING, THEY DID NOT SAY IT IS WITHOUT MOLD. What a joke. I have recordings of all they said. and they offered NO APOLOGY for these incidents what so ever. At the end, we managed to ask them for full refund using our new Renters' rights. 5. Also after signing tenancy agreement on 18th of February 2026, on 19th of February 2026, we found out that property was advertised as PREMIUM LISTING on Rightmove as available for over a week. When we confronted them, they said THIS IS COMMON PRACTICE. I wonder if their common practice meets UK Laws for Trading when they literally lied to customers. All my claims have evidences to back up and no matter how they respond to this review. You can see no remorse from them for scamming people with inflated renting prices for low-quality property, especially in this hard time and the people who scammed us, they still work in this agency.

Duong · 9 April 2026

★★★★★ 5/5

Google

The communication provided by the team, particularly Elliot Price, has been outstanding. When we discovered the microwave unexpectedly broke down before we moved in, Elliot Price went above and beyond to ensure a swift resolution. His efforts in communicating with the landlord and coordinating the replacement of the broken microwave were truly commendable. Elliot's professionalism, dedication, and willingness to go the extra mile made the entire process seamless and stress-free.

Timothy · 2 September 2023

★★★★★ 5/5

Google

I got in touch with Seymours as part of a rental hunt in Woking, and I must say I have had a great experience. From viewing to moving in and after sales support, they have been professional and responsive. Special mention to Taylor, Sabine, Sophie and Nikki and the entire team for a very pleasant experience. They have been quick to support on queries and issues, and a couple of them are still open but I'm sure they'll get them sorted soon as well. All in all, very pleased and thankful. Recommended!!!

Fauzan · 10 October 2022

★★★★★ 5/5

Google

We can not thank Jade enough for all her help in securing a flat so quickly! She has shown how much she cares for the people who need a bit of help at a stressful time! Highly recommend Seymours Thank you so much!

Jane · 4 January 2025

★★★★★ 5/5

Google

The team here were very friendly and helpful. Andzela was my point of contact! She is a great asset to the team. She was very kindand helpful in finding places that met my requirements. On top of that I was kept updated on progress. I also had Martyna who showed me multiple properties. She had an engaging personality and a very professional demeanor. I can highly recommend them!

Bello-Pluto · 27 September 2023

★★★★★ 5/5

Google

I effectively recently inherited an over 55's flat in Woking. My initial thoughts were to sell it on but after my first buyer fell through, I looked into the possibility of renting the property. I discussed a sensible rent with Seymours just before heading off on holiday. By the time I returned, I had accepted an offer. Everything has gone very smoothly and I have felt well informed all the way through the process. I would recommend Ashleigh and the team as I have experienced great service which hasn't always been the case on other Buy to let properties I own.

Phil · 10 September 2022

★★★★★ 5/5

Google

An estate agent who i felt like was trying to help me, finally! Sam Grundy was great, proactive and friendly, genuinely felt like he was on my side and understood exactly what i wanted, was easy to reach, would recommend contacting Sam at Seymours for rentals!

Leon · 3 November 2024

★★★★★ 5/5

Google

My experience with Seymours over the years has been fantastic. They have been great in finding the right tenants for my house and also in maintaining a great and smooth relationship with the tenants. A special thanks to Anna Patrick for all her great efforts and cooperation! I definitely recommend Seymours services and management to other landlords.

Mohamed · 27 April 2024

★★★★★ 5/5

Google

We've had a fantastic experience finding a property to rent with Seymours. We were able to arrange multiple viewings same day and everyone we spoke to was very professional. We worked with Jade Turner to arrange viewings and get our references completed and she was very friendly and helpful at every step.

Zoe · 26 July 2024

★★★★★ 1/5

Google

We have appointed Seymours to fully manage our property but we are receiving unacceptable service and I am very disappointed. I have a number of issues, but would stick to only main ones. I have a very bad experience and I would rate in negative if I could. First and most important is response. All my emails and calls are getting ignored. I have to chase and chase to get anything done. Nothing is getting done right. After chasing number of times, when work is finally done we find out that it was not done correctly, and this is not just one time issue. No knowledge of client account. We agreed something and were getting something else. Suddenly we were asked lots of money, in hundreds, that were not part of the contract at all. Money is blocked, and the reason is, the accountant is on holiday. What do I say to this! I mean would you stop transfers to all clients for weeks if your accountant is on holiday! I would not recommend Seymours to anyone.

Grishma · 12 July 2022

★★★★★ 5/5

Google

Outstanding letting agency!! The whole team are brilliant, knowledgeable and work together very well! Tom Cheape has been an absolute star throughout the letting process and is quick and thorough with his responses to any queries. He kept us in the loop through any delays (not the fault of Seymour’s!) and couldn’t do enough for us. Anna Patrick was also extremely helpful in answering any questions we had regarding our move and even now we are settled. Everyone in the team is fantastic and we can’t thank them enough for making our move as easy as possible!

Hannah · 12 July 2022

★★★★★ 5/5

Google

I would highly recommend going through Seymour’s. Incredible customer service and helped along the whole journey from the first viewing to moving in. I would like to make a special thank you to Jade, Taylor and Lisa for helping me achieve getting my first flat!

Mason · 11 November 2024

★★★★★ 5/5

Google

I’ve rented through Seymour lettings for the past 18 months, the lease re-negotiation wasn’t that straight forward. That’s when Anna Patrick the senior lettings manager came to my aid, facilitating what could have been a stressful few weeks… Anna answered any queries I may have had and I had a few! She was understand and experienced, prioritising a prompt reply every time, committed and highly professional. I couldn’t expect more. Thank you Anna

Marcus · 9 March 2023

★★★★★ 5/5

Google

Actually I made a terrible and the stupidiest mistake that I paid more rents! Even funnier was I did not know about this for 3 month since I moved out. Maybe I won't know this forever if Bel Smith, who is my hero, didn't notify this. Bel sent me an email that she has the fund that should be returned to me and 2 days later I got this money back. I really appreciate Bel's help on this, but I hope I won't do this again. Thank you Bel!!!!

Matthew · 7 June 2022

★★★★★ 5/5

Google

We have been using Seymours for a number of years to manage our property portfolio and have always had excellent service. By having a dedicated property manager meant that with all of our dealings with the Company there was a 'one stop shop'. Our property manager is Kelly who provides a very professional service and is always aware of the circumstances of tenants and properties. Kelly has given us good advice for some time - long may this relationship continue - thank you Kelly.

Ken · 7 June 2022

★★★★★ 5/5

Google

Our experience with Seymour's while searching for a rental property was fantastic. We highly recommend their services. A huge thank you to Sam for his exceptional assistance! Sam has been an absolute pleasure to work with throughout our tenancy process. His professionalism and efficiency made the entire process smooth and stress-free. We are truly grateful for his outstanding assistance.

Anna · 26 February 2024

★★★★★ 5/5

Google

Seymours Woking is lucky and privileged to have a very dedicated and professional team. They have managed to rent out our house a third time over the last few years and their management service is also very good. Special thanks to Taylor Wyatt and Ana Siera.

N · 4 October 2024