Every review we hold for the Woking office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotExcellent management service!
Having been with Jackson-Stops since 2009, I’m very happy with their professionalism, specially I would like to thank Margaret Heath in the Property Management department as she’s always been friendly, efficient and helpful!
Bahar · 19 October 2023
Agent replied · 23 October 2024
Dear Bahar, we're very happy to hear you've been with Jackson-Stops as your property agent since 2009, and that Margaret is friendly, efficient and helpful. With best wishes from everyone at Jackson-Stops.
★★★★★ 5/5
TrustpilotWe have recently exchanged contracts on…
We have recently exchanged contracts on the purchase of our new home. Michelle Hendrie was the agent for the vendors and was extremely helpful and professional. She managed to expedite the negotiations when there was an issue that could have cause the deal to collapse. We would definitely use Jackson-Stops in any furture property transactions.
Jane · 18 March 2021
Agent replied · 23 October 2024
Dear Jane, thank you for your glowing review of our Midhurst branch. We will make sure your feedback reaches the team, Michelle in particular. Best wishes from us all at Jackson-Stops.
★★★★★ 5/5
TrustpilotPolite , professional and efficient
Alice Creighton from Jackson - Stops visited my property last month, she was on time , polite and professional . Alice accompanied me around the property and listened to the problems I had . I felt very supported as she took photos and listened. After Alice’s visit I was quickly contacted by the relevant professionals to complete the works, I was really impressed at how quickly this was arranged . I had to contact Alice a few times with a couple of queries over the past few weeks and her reply has always been quick and informative, and minor problems solved instantly .I’m very impressed with the service that Alice provided , and feel secure that any future issues dealt with just as efficiently.
Wendy · 24 October 2023
Agent replied · 23 October 2024
Dear Wendy, thank you for writing a review about the service you have received from Jackson-Stops and Alice in particular. It's wonderful to hear about your positive experience you've had. With best wishes from everyone at Jackson-Stops.
★★★★★ 5/5
TrustpilotExcellent service
We could not have been happier with the service we received from Jackson Stops, Woburn. Neil Abraham handled the sale of our property with both professionalism and friendliness. He has a great sense for the business, is always approachable and responsive and went way beyond the call of duty on several occasions. Thank you Neil.
Arzu · 23 February 2021
Agent replied · 23 October 2024
Dear Arzu, thank you so much for your glowing review of our Woburn branch, highlighting the professional and proactive service you received. Best wishes from us all at Jackson-Stops.
★★★★★ 5/5
TrustpilotGreat experience with Loren
Great experience with Loren, Loren was able to communicate effectively and in a timely manner to resolve an ongoing issue I had! Very pleasant and nothing was too much trouble for her.
Jem · 9 October 2023
Agent replied · 23 October 2024
Dear Jem, a lovely review - thank you, and it's wonderful to hear that your experience with Loren and the team was a positive one. With best wishes from everyone at Jackson-Stops.
★★★★★ 5/5
TrustpilotExcellent service.
The service provided by Anthony and the team at Jackson Stopps team at Woburn was exceptional. Not only did they achieve full asking price for my sale, but more importantly they were completely transparent with the information and maintained excellent prompt communication which is the most important quality when dealing with any sale.
KF · 16 June 2021
Agent replied · 23 October 2024
Dear KB, thank you for taking the time to leave your review, we're glad to hear our Woburn team were excellent communicators throughout your sale. Best wishes from us all at Jackson-Stops.
★★★★★ 5/5
TrustpilotA more than satisfactory experience.
Our objective last October when we approached Jackson-Stops to market our property was to achieve a sale as soon as possible. Market conditions were not favourable and even deteriorated over the winter months. Despite this, Karl Ormerod approached the challenge professionally, liaising with us throughout the process and communicating regularly (not always during standard office hours). Karl’s approach was business like, which in itself gave us confidence (as clients) and I am certain helped to get the buyer over the line.A job well done!Rod.
Mr · 6 October 2023
Agent replied · 23 October 2024
Dear Mr Hill, we are delighted to hear about your positive experience with Karl in our Lancashire & the Sefton Coast branch, and its wonderful to that Karl's approach gave you confidence. With best wishes from everyone at Jackson-Stops.
★★★★★ 5/5
TrustpilotPhilip and his team were excellent
Philip and his team were conscientious and incredibly helpful, personable and considerate at all times and were the epitome of professionalism. I wouldn't use any other estate agent other than Jackson Stops now and all my relatives are doing the same because they go above and beyond.
Jane · 23 February 2022
Agent replied · 23 October 2024
Dear Jane, thank you for your heartfelt review, we're delighted Philip's team-work, expertise and diligence shone through. Best wishes from us all at Jackson-Stops.
★★★★★ 5/5
TrustpilotWhat a great team
The team at Jackson-Stops are outstanding. They handled my purchase & in particular Mandy went over & above the call of duty in chasing Solicitors, liaising with the vendor & always keeping me updated every step of the way. I highly recomend them & wouldn't hesitate in using them again. Thanks you for making things easy.
Spencer · 26 February 2020
Agent replied · 23 October 2024
Dear Spencer,Thank you very much for your review.Best wishes,Jo from the Jackson-Stops marketing team
★★★★★ 1/5
TrustpilotSadly 1 star
Sadly 1 star. My experience with them is they are dishonest and will work within legal frameworks whilst lying to you. Bought a non primary residence in the Cotswolds with them recently, was told the oven was an everhot.. it’s not, it’s a smeg. Was told the property had previously been under offer at the same price.. it hadn’t, it was 150k lower, found out through severe googling this week. Was told the house had been surveyed and ready to go (we of course carried out our own) and lots of issues came up they knew about and didn’t flag. MOST ashamedly, they accepted out of asking and then AFTER doing all of the background checks and mortgage offer etc etc etc they told us that the house had an outstanding land issue (known about by them months before offer was made) that required hundreds of thousands of pounds to be paid to resolve and had no immediate timeline.
HihelloHey · 11 August 2023
Agent replied · 23 October 2024
Dear HihelloHey, we are sorry to hear about your experience, and would be grateful if you could email info@jackson-stops.co.uk so that we can find out more and ensure that the correct branch is aware of your issues. With best wishes from all at Jackson-Stops.
★★★★★ 5/5
TrustpilotA Fantastic team
A Fantastic team, lead by Anthony Jevons at The Hale office meant the sale of our property went smoothly from start to finish. The house was sold STC within 72 hours of agreeing to use Jackson Stops and the sale completed today without a hitch. Although more expensive than quotes from other agents in the area it was well worth it and certainly money well spent. I have no hesitation in recommending this agency and Anthony Jevons in particular
Consumer · 25 August 2023
Agent replied · 23 October 2024
Thank you for taking the time to leave a review, and we are delighted to hear that the sale of your property with Jackson-Stops Hale was smooth from start to finish. We are grateful to know that you would recommend Jackson-Stops. With best wishes from everyone at Jackson-Stops.
★★★★★ 5/5
TrustpilotGreat service from Jackson-Stops
Great service from Jackson-Stops - couldn’t be better - especially Margaret who is very efficient, reliable and experienced being a great sounding board too - definitely highly recommended.
HappyCustomer · 6 November 2023
Agent replied · 23 October 2024
Thanks for your review and it's good to hear you experienced an efficient and reliable service from our team and Margaret in particular. With best wishes from everyone at Jackson-Stops.
★★★★★ 5/5
TrustpilotHighly recommend Jackson-Stops
I worked very closely with Lottie Watts and she ensured that the sale of my house and purchase of my new house went as smoothly as possible. Even though there were a couple of hiccups along the way, Lottie did not expect me to deal with anything, she absolutely took the stress out of the process by being available to speak to all parties and resolved the issues with the minimum of fuss. I would fully recommend using Jackson-Stops to either purchase a property form, or sell your property. I sold and moved into my new house within 4 months of my house going on the market.
Claire · 25 July 2023
Agent replied · 23 October 2024
Dear Claire, thank you for taking the time to leave a review, and it's good to know that Lottie's assistance helped your property purchase to go as smoothly as possible. We're pleased to hear that you would recommend Jackson-Stops! With best wishes from everyone at Jackson-Stops.
★★★★★ 5/5
TrustpilotGreat Job Karl
Thanks Karl at South-West Lancashire Jackson Stopps.Very professional throughout the whole sales process keeping all parties in touch for a successful sale
Mark · 3 March 2024
Agent replied · 23 October 2024
Dear Mark, thank you for your review of your experience with Karl at our Lancashire branch. we are delighted to hear that Karl's professionalism led to a successful sale. With best wishes from everyone at Jackson-Stops.
★★★★★ 1/5
TrustpilotCurrent purchase
Been recently been purchasing a property with Jackson Stops.Got to point of exchange but had a few issues came up from searches which hadn't been told before tried to get Stephen Cheshire to contact myself but no response only to come to a Friday to be asked are you going to exchange at time had concerns which needed answers.There response was just to put back on market and no response to my email.Even last Friday contacted Stephen and asked if property still available was told yes and sent long email.Noticed today been sold again.Basically been treated very poorly and basically rude.I'm sorry my mother was taken ill on the Friday you asked for exchange but I did email to no response back same as for last Monday.Very unprofessional not even being told vendor was selling elsewhere.
Justin · 28 June 2023
Agent replied · 23 October 2024
Hi Justin, we're sorry to hear about your experience. We have spoken with Stephen this morning and he will be in contact with you this morning. With best wishes from everyone at Jackson-Stops.
★★★★★ 5/5
TrustpilotProfessional, practical and responsive agents who can be trusted to act in your best interests
The team at the Newmarket Branch supported us through the sale of our cottage, providing sound advice as to market value and sales strategy, while providing reassurance throughout the entire sales process to completion.
DavidMF · 31 July 2025
Agent replied · 22 September 2025
Dear David, thank you for leaving a five star review of Jackson-Stops Newmarket, and we are delighted to hear that the service you received meant your overall experience was excellent. Thank you for recommending Jackson-Stops.
★★★★★ 1/5
TrustpilotBooked a viewing of a property in…
Booked a viewing of a property in Knutsford via the Alderley Edge branch.We arrived at our viewing only to find out our viewing had not been booked in the system and we couldn't view the property! The branch manager called me to apologise and she was dumbfounded at what had happened. Clearly the staff member had agreed our viewing but had forgot to book us in, was made to think I was the problem. Terrible service, avoid if possible.
PD · 10 July 2023
Agent replied · 23 October 2024
Dear Phil, we are extremely sorry for the miscommunication, and we understand that Jackson-Stops Alderley Edge is currently in touch with you to rectify this to enable a satisfactory conclusion for you. With best wishes from all at Jackson-Stops.
★★★★★ 5/5
TrustpilotGenuinely(
Genuinely(, Lauren, Caroline and Ann have been amazing. Old properties have issues and these guys jump on it straight away. Lauren is so professional and friendly. Brilliant.
Consumer · 21 October 2023
Agent replied · 23 October 2024
Thank you for taking the time to leave a review for our staff and we're pleased to hear your experience has been amazing. With best wishes from everyone at Jackson-Stops.
★★★★★ 5/5
TrustpilotRecommended
Lottie has been incredibly helpful in the sale of the flat. Very professional and polite agent. Very tidy job from start to finish. Definitely the best agency in the Suffolk area.
Eugenio · 5 July 2023
Agent replied · 23 October 2024
Dear Eugenio, what a lovely review and thank you. We are pleased to hear that Lottie was incredibly helpful and that you believe Jackson-Stops is the best agency in the Suffolk area. With best wishes from everyone at Jackson-Stops.
★★★★★ 5/5
TrustpilotLoren Pogue is a great communicator and…
Loren Pogue is a great communicator and has resolved problems with our rented cottage in quick course. Very happy that she is our point-of-call at Jackson Stops
Luke · 10 October 2023
Agent replied · 23 October 2024
Dear Luke, thanks for taking the time to leave a review and it's great to hear that Loren was able to solve any issues you had. With best wishes from everyone at Jackson-Stops.
★★★★★ 5/5
TrustpilotIf your thinking of selling your…
If your thinking of selling your property, and looking for a complete professional service, from valuation, marketing your property to commutation through out the sale process then give Jackson-Stop team a call at North Devon branch. They have been fantastic! they are competitively priced and offer real value money. Without doubt if I had another property to sell it would be with Jackson-Stop North Devon.
GDJR · 22 July 2025
★★★★★ 5/5
TrustpilotSelling made easy
James and Ria were very professional and knowledgeable in all they did to help us sell our property. At all times they were available and very helpful. A joy to work with, ensuring that our property sold quickly with a minimum of stress.
Nigel · 1 February 2022
Agent replied · 23 October 2024
Dear Nigel, thank you for leaving such a complimentary review of the service you received from our Barnstaple team. Best wishes from us all at Jackson-Stops.
★★★★★ 5/5
TrustpilotExcellent helpful team
Great service from Ed and his team at Jackson Stops. From the first call we made to try to get a same day appointment to view a house we had by chance fallen in love with, to the stress free moving in day, to the aftercare with any questions arising, we have been really well taken care of by all the JS team. We love our new house and the journey to get here has been pretty smooth. Thank you all!
Francesca · 15 April 2023
Agent replied · 23 October 2024
Hi Francesca, thank you for the lovely review, and we're pleased to hear about the great service you received. With best wishes from everyone at Jackson-Stops.
★★★★★ 5/5
TrustpilotNew boiler for Christmas
I’m grateful and consider myself lucky to have estate agent that has been working so hard to get our boiler replaced in short time. The whole process been monitored and in safe hands of very polite and professional people big thanks to goes to Loren for delivering her best performance and the engineer's great efforts to bring warmth to our house just in time for Christmas. Merry Christmas to all. Cheer’sJj
Jaroslav · 6 December 2023
Agent replied · 23 October 2024
Dear Jaroslaz, it's wonderful to hear that you feel you were dealt with by safe hands by Loren, and we're delighted that you took the time to leave a review. With best wishes from everyone at Jackson-Stops.
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