Every review we hold for the Woking office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotWe had such a good experience with Jackson-Stops
We had such a good experience with Jackson-Stops. From our first viewing of the property the agent gave really good advice about how and when to proceed with an offer. It took us a few months to sell our property but the agent kept regularly in touch with us during this period which was really reassuring. When we were able to negotiate the agent gave more really good advice which allowed us to make an offer that secured the property. During the legal phase the agent kept us up to date and acted as an effective link between seller/solicitor and us. We can't fault the service that Jackson-Stops provided and would recommend them without hesitation.
Martin · 28 May 2024
Agent replied · 23 October 2024
Dear Martin, we're delighted to read your detailed 5 star review - thank you - and we are pleased to hear that you would recommend our services. With best wishes from everyone at Jackson-Stops.
★★★★★ 5/5
TrustpilotOutstanding service
Once again JSS came up as outstanding in terms of service, communication and delivery. Will Jordan is a pleasure to deal with, professional, proactive and personable. Thank you once again for great service in letting our property.
Caroline · 8 February 2024
Agent replied · 23 October 2024
Dear Caroline, a great review - thank you - and we are delighted that you rate Will Jordan and Jackson-Stops as outstanding. With best wishes from everyone at Jackson-Stops.
★★★★★ 5/5
TrustpilotAnthony did a brilliant job
Anthony did a brilliant job of supporting us through our purchase. It was a fairly tricky chain but Anthony was extremely proactive and led on communication with all parties. Thank you
Izzie · 25 May 2024
Agent replied · 23 October 2024
Dear Izzy and Mark, a lovely 5 star review - thank you, and we are pleased to read that you felt supported through your property purchase. With best wishes from everyone at Jackson-Stops.
★★★★★ 5/5
TrustpilotExcellent personal service
Rosanna Diaper’s personal service made the stress of selling and buying a house bearable. She and the other staff at Jackson-Stops always answered queries, returned calls and kept us up-to-date with progress. Nothing but praise from start to finish.
CB · 21 October 2025
Agent replied · 20 March 2026
Thank you so much for your five star review of Jackson-Stops Bury St Edmunds and we are pleased to hear Rosanna provided such an excellent service.
★★★★★ 5/5
TrustpilotMy Grade 11 listed property with…
My Grade 11 listed property with numerous contraventions proved extremely difficult to sell over an extended period of time.The presentation and marketing attracted multiple viewings, but potential purchasers were not prepared to accept the cover provided by the unambiguous, comprehensive indemnity.
Nick · 1 October 2025
Agent replied · 22 October 2025
Dear Nick, the sale of historic houses is one of our specialities and we are delighted to hear that you experienced an individual and professional service. We will pass on your kind words to Tracy and the team at Woburn. With best wishes from Jackson-Stops.
★★★★★ 4/5
TrustpilotVery efficient and thorough in terms of…
Very efficient and thorough in terms of communication and ensuring the process moved along at a good pace. Were also very accommodating and supportive in terms of allowing us to view the property throughout the process. Very happy in our first home.
Robert · 20 September 2025
Agent replied · 22 September 2025
Dear Robert, thank you for your positive review of Jackson-Stops. We are pleased to hear that you were supported through your house purchase and that the team was efficient and thorough. With best wishes from everyone at Jackson-Stops.
★★★★★ 5/5
Trustpilotreliable, hard-working, diligent
Estate agents have a bad reputation this is true! However, Jackson Stops have complely changed my opinion. Despite problems with a pandemic, incompetent solicitors (not recommended by Jackson Stops I hasten to add) and a delicate buying chain, Mandy and her team worked tirelessly to get us over tge line into our dream house. Thank you all at Jackson stops especially you Mandy
Kirsten · 18 February 2021
Agent replied · 23 October 2024
Dear Kirsten, thank you for taking the time to leave such a glowing review, highlighting the professionalism of our Cranbrook branch. Wishing you every happiness in your new home. Best wishes from all of us at Jackson-Stops.
★★★★★ 5/5
TrustpilotPersonal help and guidance - First Class
Personal help and guidance all the way through the selling process was first class. Somebody was always on hand to answer queries or liaise with the purchaser when needed. Sam was a great help and was always prepared to go the extra mile.
Jane · 12 July 2023
Agent replied · 23 October 2024
Dear Jane, thank you for taking the time to leave a review, and we're very happy to hear that you received personal help and guidance all the way through your selling process. With best wishes from everyone at Jackson-Stops.
★★★★★ 5/5
TrustpilotExcellent service
Lottie was helpful, knowledgeable and efficient throughout the process of selling. She was particularly skilled at keeping both sellers and buyers happy and informed when the legal processes regarding probate were so slow. I have no hesitation in recommending Lottie and the rest of the team at Jackson Stops in Newmarket.
AW · 24 October 2022
Agent replied · 23 October 2024
Hi, thanks for leaving a review about your experience with Lottie and the team at our Newmarket branch. We're delighted to hear that you received a skilled and professional service and that you would recommend us. Best wishes from all of us at Jackson-Stops.
★★★★★ 5/5
TrustpilotSam Holmes at Jackson-Stops
Sam Holmes at Jackson-Stops, Newmarket has been brilliant. She is generous with her time and I really appreciated her helpful, constructive advice. It was great dealing with her. Cannot recommend her or her colleagues at Jackson-Stops enough. Give them a call.
Richard · 12 August 2023
Agent replied · 23 October 2024
Dear Richard, thank you for taking the time to leave a review and we will pass on your positive words to Sam at the Newmarket branch. With best wishes from all at Jackson-Stops.
★★★★★ 5/5
TrustpilotJackson Stops - Awesome service
I have moved around the country 5 times in the last 4 years and have rented properties from different estate agents and by far the nicest and most professional and helpful of those has got to be Jackson Stops by a mile. Especially Lyn McDonald who has made the whole process so simple its been like a dream.Thank you Jackson Stops and Lyn
Jennie · 12 August 2020
Agent replied · 23 October 2024
We really appreciate your feedback Jennie, thank you. We will make sure your kind words reach Lyn!Best wishes, Jo from Jackson-Stops
★★★★★ 5/5
TrustpilotRachel Kasule from Jackson Stops…
Rachel Kasule from Jackson Stops maintenance team, has been extremely supportive with an existing property issue.
Customer · 15 April 2026
Agent replied · 23 October 2024
Thank you for your five star review of Jackson-Stops.
★★★★★ 5/5
TrustpilotI really couldn’t recommend Toby and…
I really couldn’t recommend Toby and Guy highly enough. They are one of a kind. They have deep knowledge of the mid-Sussex area, easy to get hold of and will got the extra mile for you. They have been a real pleasure to work with and should be your first stop when it comes to selling your property.
Edward · 17 August 2021
Agent replied · 23 October 2024
Dear Edward, many thanks for your five star review of our Mid Sussex team, we're delighted Toby and Guy's skills, experience and local knowledge shone through. Wishing you all the best from everyone at Jackson-Stops.
★★★★★ 5/5
TrustpilotMidhurst branch
Really really impressed with Nick Ferrier and team at the Midhurt branch. Epic local knowledge and an impressive understanding of the regional and national markets, and its risks and opportunities for vendors. Was especially interested to take his advice on maintaining the value of my house and prep work I should be getting on with for a quick sale. Thanks!
Chris · 15 March 2021
Agent replied · 23 October 2024
Dear Chris, thanks so much for sharing your experience of our Midhurst team, we will make sure we pass your feedback on to Nick. Best wishes from all of us at Jackson-Stops.
★★★★★ 5/5
TrustpilotI dealt with Anthony Inskip all through…
I dealt with Anthony Inskip all through my property purchase.He was a pleasure to deal with even in the more challenging and frustrating periods!Thank you Anthony and the Jackson Stops TeamBest wishes,C Read
Chris · 26 January 2024
Agent replied · 23 October 2024
Dear Chris, a lovey review - thank you, and we are pleased to hear that your experience with Anthony and the team was a very positive one. With best wishes from all at Jackson-Stops.
★★★★★ 5/5
TrustpilotHigh quality estate agents.
The professional approach by every member of staff was very reassuring and helped us through a stressful time. Emma, in particular, was wonderful and definitely sorted out many difficulties during the four months before we completed and moved. We would highly recommend your company to all.
Tricia · 25 June 2025
Agent replied · 22 September 2025
Dear Tricia, we are very happy to hear that you would recommend Jackson-Stops estate agents, and that Emma and the team were approachable, reassuring and helped you through! With best wishes from everyone at Jackson-Stops.
★★★★★ 5/5
TrustpilotJess Lynagh Review
Overall experience from Jackston-Stops was adequate but we found Jess Lynagh to be very helpful, kind, responsive, and accommodating. Thanks Jess!
Justin · 12 August 2024
Agent replied · 23 October 2024
Dear Justin, thank you for taking the time to leave a review and we are very pleased that the service you received from Jess was kind, responsive and accommodating. If there is anything we can learn from your experience please do contact us at info@jackson-stops.co.uk. With best wishes from everyone at Jackson-Stops.
★★★★★ 5/5
TrustpilotA huge thank you to Toby and the team…
A huge thank you to Toby and the team at Jackson-Stops! They have worked tirelessly to secure the sale of our home and we really appreciate all they have done.Toby's experience, honesty, knowledge and professionalism gave us immense confidence throughout the process and we were grateful to leave everything in his very capable hands. Thanks so much!
Candy · 19 May 2021
Agent replied · 23 October 2024
Dear Candy, thank you for sharing your experience of working with Toby and our Mid Sussex team. We're glad their experience and know-how shone through during the process of selling your home. Best wishes from us all at Jackson-Stops.
★★★★★ 5/5
TrustpilotCould not fault the service we had…
Could not fault the service we had from Anthony Inskip at Jackson-Stops Woburn. We certainly had a few challenges along the way but Anthony kept us informed at every step so we were not kept in the dark. We eventually moved into the most perfect house and we love it and cannot thank Anthony enough.
Christine · 21 September 2021
Agent replied · 23 October 2024
Dear Christine, thank you for your review, highlighting the communication skills of our Woburn team. We're delighted to hear you're happy in your new home, your feedback will mean a great deal to Anthony in particular. Best wishes from us all at Jackson-Stops.
★★★★★ 5/5
TrustpilotJackson-Stops Newmarket
I worked with Zoe Everett to find a great letting for my family. At every point in the process, Zoe was friendly, transparent, and communicated well. She helped mitigate the stress with the entire process.
Trey · 17 October 2023
Agent replied · 23 October 2024
Dear Trey, it's lovely to hear that the service you received from Zoe was friendly, transparent and with good communication. With best wishes from everyone at Jackson-Stops.
★★★★★ 5/5
TrustpilotExcellent from beginning to end!
We used Jackson-Stops to find a rental property last year and again this year. Both times our experience was second to none! So professional throughout and excellent communication. We mainly dealt with Isabelle and she was super. So efficient and did everything she could to help us along the way. I would highly recommend Jackson-Stops 👌
Caroline · 6 July 2021
Agent replied · 23 October 2024
Dear Caroline, we're delighted to have been able to help you find your recent rental properties. Thank you so much for your five star review. Best wishes from us all at Jackson-Stops.
★★★★★ 5/5
TrustpilotThe great team at Jackson-Stops in Linfield
Guy, Alice and Toby made the process of selling our house as painless and problem free as possible. They arranged and handled the viewings very efficiently and as a result we sold quickly with the minimum of stress. They worked hard on our behalf and on top of that, they’re nice people to deal with!
Fred · 7 June 2021
Agent replied · 23 October 2024
Dear Fred, thank you so much for sharing your experience of our Mid Sussex branch. Best wishes from us all at Jackson-Stops.
★★★★★ 5/5
TrustpilotMatt Cutting and the team at the Bury…
Matt Cutting and the team at the Bury St Edmunds office provided us with a professional and exceptional service throughout the whole sales process. We are so glad that we instructed this company and appreciated Matt's advice, guidance and attention at all times. We would highly recommend Matt and his team whether you are buying or selling.
BSE · 10 December 2020
Agent replied · 23 October 2024
Thank you so much for your kind review, we're really proud of Matt and his team who ensured your experience with Jackson-Stops was 5 star worthy! Please don't hesitate to reach out if you need any assistance in the future. Best wishes from us all.
★★★★★ 5/5
TrustpilotFantastic company
I have recently purchased my dream home through Jackson stops. I cannot fault them in anyway! We dealt with Anthony from start to finish and he really did go above and beyond for us, thank you.
Katie · 9 August 2023
Agent replied · 23 October 2024
Dear Katie, thank you for taking the time to leave a review and we are delighted that the service you received was faultless. With best wishes from all at Jackson-Stops.
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