Every review we hold for the Woking office, from every platform, shown as written. First names only.
★★★★★ 1/5
TrustpilotI would give zero stars but…
I would give zero stars but unfortunately it’s not an option. They don’t respect people or people’s time. They are very quick to contact you when they need something but will make you wait for ages when you need anything from them. They don’t pass messages and it’s extremely difficult to find anyone knowledgeable there.
M · 9 October 2022
Agent replied · 23 October 2024
Dear M Pietrzak, we're really sorry to see your review. Please could you share further information to social.media@jackson-stops.co.uk so that we can look into this? Best wishes, Jo from the Jackson-Stops marketing team.
★★★★★ 5/5
TrustpilotOutstanding!
The service offered by Lottie and Ed was outstanding from the moment I first viewed the house they were marketing to the completion some three months later. Nothing was too much trouble, and we were in constant contact. I would recommend them without hesitation to anyone looking for the ideal estate agent in the area. Bravo!
Mr · 25 August 2022
Agent replied · 23 October 2024
Hi David, we appreciate the time you have taken to leave a review - thank you - and we are delighted that you felt our Newmarket team offered an outstanding service. Best wishes from all of us at Jackson-Stops.
★★★★★ 5/5
TrustpilotFantastic team
Fantastic team. Kept me informed throughout and managed the sale process from start to finish without drama. Could not have asked for a better experience
Richard · 9 September 2024
Agent replied · 23 October 2024
Dear Richard, a wonderful five-star review - thank you! We are very pleased to hear that you could not have asked for a better experience. With best wishes from everyone at Jackson-Stops.
★★★★★ 5/5
TrustpilotFantastic Service
This was my first move out of student accomodation and Jackson-Stops was the right choice to assist in this change. I liased with Harry Payne who was very professional, extremely helpful and successfully managed to find my dream apartment. I would definitely recommend this company!
Heather · 21 July 2023
Agent replied · 23 October 2024
Dear Heather, we are delighted that you felt you made the right choice with Jackson-Stops, and that you would recommend us. With best wishes from all of us at Jackson-Stops.
★★★★★ 5/5
TrustpilotThank you to Jackson-Stops for their help selling our family home.
Thank you to Jackson-Stops for all their time and effort ensuring the sale of our family home. They guided me through the process and kept me going when things got tough. Always professional and willing to help.
Mrs · 25 January 2024
Agent replied · 23 October 2024
Dear Mrs M, a lovely review - thank you. It's wonderful to hear that you felt guided with our professional team. With best wishes from everyone at Jackson-Stops.
★★★★★ 5/5
TrustpilotExcellence over 6 years
We have worked with JSS’s rental team for the past 6 years. During that time they have swiftly found us 3 tenants for our 5 bedroom property each time it became vacant. Whilst we have then managed the tenancy, we have frequently sought their advice on various matters and their service has been excellent throughout. We cannot thank them or recommend them highly enough.
Customer · 8 March 2021
Agent replied · 23 October 2024
Thank you for sharing your experience from a landlord's point of view. Best wishes from us all at Jackson-Stops.
★★★★★ 5/5
Trustpilotultra professional and helpful
Lottie Ed and all the office once again so professional and always chasing for us to get the property over the line, weve used them on several projects in the Newmarket area and wouldn't look anywhere else. Thanks to the whole branch as always
Neil · 4 August 2023
Agent replied · 23 October 2024
Dear Neil, thank you for taking the time to leave a review and it is good to hear that you had such a positive experience! With best wishes from all at Jackson-Stops.
★★★★★ 5/5
TrustpilotExcellent professional sales experience…
Excellent professional sales experience and prodeducre of 3 of my properties! The Newmarket branch were on top of all the sales process with client, purchaser, solicitors from start to finish. Cannot rate them high enough. Thank you Jackson's Newmarket!
Kirsty · 4 December 2023
Agent replied · 23 October 2024
Dear Kirsty, thank you for taking the time to leave a review and it's wonderful to hear that your experience with the Newmarket team was excellent. With best wishes from everyone at Jackson-Stops.
★★★★★ 5/5
TrustpilotMore like friends than estate agents!
From the very beginning Anthony and Neil at Woburn JSS, were so supportive and friendly. It didn’t feel like a “normal” estate agent interaction and more like a friendly chat!They kept us informed every single step of the way and put up with some emotional situations at times! I would have absolutely no hesitation of recommending the whole JSS team in the future
Katie · 21 March 2021
Agent replied · 23 October 2024
Dear Katie, thank you for your heartfelt review of our lovely Woburn team. Best wishes from us all at Jackson-Stops.
★★★★★ 5/5
Trustpilot11/10
Among many unresponsive and incompetent solicitors, Lottie at Jackson stops what’s the only one who answered the phone, the only one who knew what they were doing, and the one who carried all the other’s dead weight. 11/10 would recommend, I’m certain we’d have lost the house if not for Lottie’s excellent stewardship of our purchase.
Christian · 13 May 2022
Agent replied · 23 October 2024
Dear Christian, thank you for such a glowing review of Lottie at our Newmarket branch. Best wishes from us all at Jackson-Stops.
★★★★★ 5/5
TrustpilotCheveley rental
Jackson's managed our home in Cheveley with the utmost of professional care and diligence. All interactions with their office were seamless and they placed tenants that took excellent care of the property. Very happy with the service provided and happy to recommend.
Alistair · 1 September 2023
Agent replied · 23 October 2024
Dear Alistair, thank you for taking the time to leave a review for us, and it's wonderful to hear that you were treated with the utmost professional care. Best wishes from all of us at Jackson-Stops.
★★★★★ 5/5
TrustpilotI've only got praise for Jackson-Stops
I've only got praise for Lottie and her team, they were exceptionally helpfull.
Richard · 5 July 2021
Agent replied · 23 October 2024
Dear Richard, it means a lot to our Newmarket team to see your review. Best wishes from us all at Jackson-Stops.
★★★★★ 5/5
TrustpilotRenting
We were absolutely delighted with the quick, efficient, and friendly service provided by Jodie and Paula in the Newmarket office. All the details concerning our rental were explained clearly, and the details were sent and processed quickly. They both went out of their way to be helpful, for which we were most grateful, as we are also moving house.
Mrs · 9 October 2021
Agent replied · 23 October 2024
Dear Mrs Spiller, thank you so much for your kind review of our Newmarket lettings team, it sounds like the process went smoothly thanks to Jodie and Paula's experienced and helpful approach. Best wishes from us all at Jackson-Stops.
★★★★★ 5/5
TrustpilotA well-handled sale by James and Ria
A well-handled, calm sale - thanks James and Ria.
Peter · 11 January 2022
Agent replied · 23 October 2024
Dear Peter, thank you for your five star feedback for our Barnstaple team. Best wishes from us all at Jackson-Stops.
★★★★★ 5/5
TrustpilotExcellent
I have sold 2 properties through Jackson-Stops and at present have another under offer, all through the Bury St Edmunds brach. I have found the staff at Jackson-Stops helpful, pleasant and easy to deal with.Highly recommended.
Linda · 6 December 2023
Agent replied · 23 October 2024
Dear Linda, a wonderful review, thank you, and it's great to hear that you found our staff helpful, pleasant and easy to deal with. With best wishes from everyone at Jackson-Stops.
★★★★★ 2/5
TrustpilotAfter calling and asking for more…
After calling and asking for more photos was told to look on google maps! Really?! No pictures of advertised annex or the link to detach it. They obviously want to waste everyone’s time!
Sara · 19 January 2024
Agent replied · 23 October 2024
Dear Sara, I'm sorry you didn't receive the service you expected. If there is anything we can do to rectify the situation, please do email info@jackson-stops.co.uk. With best wishes from everyone at Jackson-Stops.
★★★★★ 5/5
TrustpilotSale of my cottage
Staff extremely professional. Helpful and supportive throughout the sale process. Gave feedback on every viewing. Liaised with solicitors and kept me in the loop during the whole process.
Jennifer · 24 April 2024
Agent replied · 23 October 2024
Dear Jennifer, we are delighted to hear that you received a helpful and supportive service from extremely professional staff. Thank you for your review. With best wishes from everyone at Jackson-Stops.
★★★★★ 5/5
TrustpilotExceptional service
We can't fault the exceptional service, patience and good humour that Jackson Stops Cranbrook have provided during the sale of our home. Against the difficult backdrop of Covid-19 and despite a couple of chains unravelling through no fault of theirs, Mandy, Rupert and the whole team have remained optimistic and dedicated and we are hugely grateful to them all.
A · 22 February 2021
Agent replied · 23 October 2024
Thank you for your review, praising the dedication and perseverance of our Cranbrook branch.
★★★★★ 5/5
TrustpilotThey accomodate me well and very…
They accomodate me well and very helpful on me, they answer my question as much as they can
Angelo · 3 October 2024
Agent replied · 23 October 2024
Dear Angelo, thank you for leaving a five-star review about the experience you had with us. With best wishes from everyone at Jackson-Stops.
★★★★★ 5/5
TrustpilotWill (Lettings) has been my agent for a…
Will (Lettings) has been my agent for a number of years. I couldn’t recommend him and Jackson Stops more highly. Always available, helpful and insightful. Shari in sales is also amazing.
Mrs · 8 February 2024
Agent replied · 23 October 2024
Dear Mrs Anderson, thank you for your review and we're pleased you would recommend the services of Will and Shari. With best wishes from everyone at Jackson-Stops.
★★★★★ 5/5
TrustpilotJackson Stops Sherborne. Anthony leads a great team at the…
Anthony leads a great team at the Sherborne office. We were expertly guided through a difficult sale and closing, which would not have happened without JS Sherborne. Good communication and expert advice lead to a great result. PB
Peter · 15 August 2023
Agent replied · 23 October 2024
Dear Peter, thank you for taking the time to leave a review and we're very happy to read that you were expertly guided through your sale by Anthony and the team at our Sherborne branch. With best wishes from us all at Jackson-Stops.
★★★★★ 5/5
TrustpilotGreat Service
I rented a property through Jackson-Stops in March 2023.From start to moving in both Zoe and Emma have been super-organised and efficient. The thoroughness of the pre moving in cleaning and having everything serviced that needed it was very reassuring.Thank-you very much ladies.
Jod · 22 March 2023
Agent replied · 23 October 2024
Dear Jod, it's wonderful to hear about your experience renting with Jackson-Stops and thank you for taking the time to leave a review. With best wishes from all of us at Jackson-Stops.
★★★★★ 5/5
TrustpilotIncredibly professional and honest ...
From the initial enquiry to signing the lease, Jackson-Stops Newmarket have been incredibly helpful.Paula arranged a viewing the same day without hesitation and John answered all of our questions. On call even out of hours, Paula stepped us through the reference process with ease.Could not recommend this company highly enough!
Sarah · 27 June 2022
Agent replied · 23 October 2024
Dear Sarah, thank you for your five star review of our Jackson-Stops Newmarket team. We're pleased that your experience means you'd recommend Jackson-Stops.
★★★★★ 5/5
TrustpilotGreat support from JS!
Wanted to say thank you again to Jodie and Paula at Jackson-Stops Newmarket! They were incredible helping me get set up with a flat let! As someone new to the UK, I appreciated how informative and knowledgeable they were, and they also worked extremely quickly to get me successfully moved in to a great flat!
John · 5 October 2021
Agent replied · 23 October 2024
Dear John, we're delighted (but not surprised!) to receive such high praise for our Newmarket team, thank you. It sounds as though you felt fully informed and supported during your international move. We wish you every happiness in your new flat. Best wishes from us all at Jackson-Stops.
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