Every review we hold for the Woking office, from every platform, shown as written. First names only.
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5/5
TrustpilotBrilliant service as a purchaser.
I have recently purchased a property which was being marketed by Jackson-Stops. The agent I dealt with was very friendly, he arranged viewings quickly and was very attentive during the whole process- helping me with any queries I had along the way. Upon completion, he delivered the house keys to me so I could continue packing and also gave me a bottle of champagne as a congratulations gift. Excellent service as a purchaser- I would highly recommend to anyone looking to sell their house.
Holly Β· 24 May 2021
Agent replied Β· 23 October 2024
Dear Holly, thank you so much for reviewing your experience of our Chelmsford team. We're glad you found our staff attentive and thoughtful. Enjoy your new home! Best wishes from us all at Jackson-Stops.
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5/5
TrustpilotHaving dealings with three of theβ¦
Having dealings with three of the Jackson Stopps,regional offices Burford /Norfolk/and most recently Chelmsford. I can honestly say,every member of the staff in all branches have been more than helpful,and pleasant. Estate agents having,what is usually a well deserved reputation,we have not once come upon any of that condescending attitude,which has become expected,of the breed ! In fact our most recent experience , with James at the Chelmsford branch ,we feel he has become like a family friend to us,which of course makes the whole experience (moving home being one of life βs most stressful times),so much more pleasant. All told,we would definitely recommend the company to friends and family.GPS
Gillian Β· 24 May 2021
Agent replied Β· 23 October 2024
Dear Gillian, thank you so much for your review which emcompasses so many of our branches. We're proud to hear you've been well served by them all and know James will be touched to hear how highly you regard him. Best wishes from us all at Jackson-Stops.
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5/5
TrustpilotAnthony is a knowledgeable andβ¦
Anthony is a knowledgeable and professional practitioner who knows his market segment extremely well. He provides sound advice and works hard to achieve the best deal possible for his clients.
John Β· 20 September 2021
Agent replied Β· 23 October 2024
Dear John, thank you for your review, highlighting Anthony's expertise and work ethos. Best wishes from us all at Jackson-Stops.
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5/5
TrustpilotWe sold our house in Northamptonshireβ¦
We sold our house in Northamptonshire with Robert Godfrey who was absolutely fantastic. The team were highly professional and Sue was wonderful at managing the house viewings. Would very much recommend Jackson-Stops again
Karen Β· 19 December 2020
Agent replied Β· 23 October 2024
Dear Karen, we're proud to receive your review, thank you. We'll make sure it reaches Robert and Sue. Please don't hesitate to reach out if you need any property advice in the future. Best wishes from us all at Jackson-Stops.
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5/5
TrustpilotThank you
Finally having internet and settled in, we absolutely love our beautiful new home which we purchased through Jackson-Stops, Woburn. Thank you to everyone in the office and especially to Neil Abraham whose personable and professional manner came into its own with our tight timeframe and Neil's prompt assistance with communications without which we may still be waiting to move. Very much appreciated! This is the second time we have pruchased through Jackson-Stops, Woburn and again, a five star service. Best wishes
Andi Β· 4 March 2021
Agent replied Β· 23 October 2024
Dear Andi, thank you for leaving us your five star review and feedback. We wish you every happiness in your new home. Best wishes from us all, in particular, our Woburn team.
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4/5
TrustpilotPersistent
Anthony was patient, persistent and is experienced
BD Β· 7 December 2023
Agent replied Β· 23 October 2024
Thank you for your review, and we are pleased you felt the service you received was delivered with patience and persistence. With best wishes from everyone at Jackson-Stops.
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5/5
TrustpilotExcellent
We have recently sold 2 properties with the team at Jackson Stops - Bury St. Edmunds and have another 2 sales currently going through. The team are professional, patient & genuine! We dealt mainly with Matt & Ro who are friendly, efficient & always reassuring during the sale process. Would not hesitate to recommend Jackson-Stops!
Osborn Β· 5 December 2023
Agent replied Β· 23 October 2024
Thank you very much for your review, and we are delighted to hear that your experience with the Bury St. Edmunds team was friendly and efficient, and that you would recommend our services. With best wishes from everyone at Jackson-Stops.
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5/5
TrustpilotRecognition for Exceptional Service
Recognition for Exceptional Service, Laura Howard Lettings
Nicholas Β· 14 October 2025
Agent replied Β· 22 October 2025
Dear Nicholas, we are delighted that you took the time to leave a five star review for Jackson-Stops, and in particular your experience with Laura from our Bury St Edmunds branch. We are so pleased to hear that Laura provided an outstanding service, and that you regard her as an exemplary representative of Jackson-Stops. With best wishes from everyone at Jackson-Stops.
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5/5
TrustpilotOutstanding service
We have had an outstanding experience having both bought and sold our house through Matt at Jackson-Stops. Clear, useful and importantly honest communication, ensuring progress is maintained, indeed, the pain of moving is greatly reduced when you have somebody as experienced as Matt on side.To be honest the whole team in the office were more than happy to help with queries, and all seemed to be aware of current progress whenever I called. Having bought several houses through different agents over the last few years Jackson-Stops haves been, by far, the most professional, helpful, responsive team I have had the pleasure of working with.
Clive Β· 9 December 2020
Agent replied Β· 23 October 2024
Dear Clive, thank you for taking the time to share your experience of our Bury St Edmunds team. We're extremely proud to hear how we compare against other agents. We know that moving house can be difficult so itβs great to hear that we made it that much easier for you.
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5/5
TrustpilotMartina from the Property Management Team
After struggling with some noise issues with the rental property we had recently moved into Martina from the Property Management Team was incredibly sympathetic, helpful and professional figuring out how we could get the issue resolved quickly with the letting agents. Would certainly recommend!
James Β· 19 June 2024
Agent replied Β· 23 October 2024
Dear James, we are pleased that the issue you experienced was quickly resolved by our staff, and thank you for taking the time to leave a review. With best wishes from everyone at Jackson-Stops.
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5/5
TrustpilotExcellent estate agents, personal service.
Jackson Stopps dealt with all viewings and secured a good price for our property, We were supported throughout the process of a difficult sale and purchase by the staff at Jackson Stopps, and by Lottie in particular. We were kept informed of progress and queries were dealt with promptly and efficiently. Lottie liaised with all parties to ensure the process went as smoothly as possible.
Susan Β· 23 January 2023
Agent replied Β· 23 October 2024
Dear Susan, we are pleased to hear that you felt supported by Jackson-Stops during the sale of your home, and that the process went smoothly. Thank you for taking the time to leave a review. With best wishes from all of us at Jackson-Stops.
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5/5
TrustpilotThanks Karl
Thanks KarlGreat adviceProfessional serviceHighly recommended And a bottle of champers too π₯π
Greg Β· 10 June 2023
Agent replied Β· 23 October 2024
Hi Greg, we're so pleased you took the time to leave a review about the great advice you received from Karl, and that you would highly recommend Jackson-Stops. Best wishes from all of us at Jackson-Stops.
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1/5
TrustpilotWOBURN OFFICE
WOBURN OFFICE Whilst maybe not directly the fault of the Company they were acting as the agent for a property I viewed. I was contacted at 1pm to be told the Landlord wanted to accept us as tenants and all the referencing paperwork would be conpleted after giving my family the good news I was emailed by the agent to say " actually they might now be offering it to a farmhand who lives local and doesnt need any of the maintenance sorting but will let you know" After a few follow up emails I got a response to say "sorry they are letting the other person have it"As potential tenants letting Agents do a lot of quite intrusive checks before even approaching a landlird, perhaps the same thoroughness should be applied before taking on Landlords.In the space of 24 hours we went from delight to bitter dissapointment which shouldnt happen.
John Β· 12 August 2020
Agent replied Β· 23 October 2024
Dear John, I'm sorry to hear of your experience. We would welcome the opportunity to discuss this further? Please use social.media@jackson-stops.co.uk to get in touch. Best wishes, Jo from the marketing team
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5/5
TrustpilotJackson-Stops team
Pip, Chris and the team did a great job selling our house. Good brochure, good advice on sale.
M Β· 21 November 2022
Agent replied Β· 23 October 2024
Dear M, thank you for taking the time to leave a review for our Reigate team, and we are pleased that you thought the team did a great job when selling your home. Best wishes from all of us at Jackson-Stops.
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5/5
TrustpilotJackson Stops helped us purchase our dream homeβ¦
We recently purchased our dream home through Jackson Stops and canβt speak highly enough of our experience. Nothing like a typical high street estate agents, Anthony provided a wonderful personal service. Throughout the whole process we were kept informed and consulted, often outside of normal working hours. If we ever decide to sell our home I would have no hesitation in reaching out to them. Brilliant
Craig Β· 11 November 2022
Agent replied Β· 23 October 2024
Dear Craig, thank you for leaving such a positive review about your experience of the wonderful personal service you received from Jackson-Stops. Best wishes from us all at Jackson-Stops.
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5/5
TrustpilotThe Tunbridge Wells branch has managedβ¦
The Tunbridge Wells branch has managed my property for several years. They have done this extremely well. The experience has been courteous and professional, staff always available; tenants have been looked after and quickly replaced once they leave; maintenance is attended to quickly with minimum fuss; and rent has been paid-on within a couple of days of receipt. This has been very reassuring as an owner. I would have no hesitation in recommending them to anybody else.
Peter Β· 18 February 2021
Agent replied Β· 23 October 2024
Dear Peter, thank you for taking time to leave your review from a landlord's perspective, highlighting how our Tunbridge Wells team have supported you over the years. Best wishes from us all at Jackson-Stops.
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5/5
Trustpilothassle free
hassle free, expertly handled.
Mark Β· 15 October 2025
Agent replied Β· 22 October 2025
Dear Mark, we're delighted that your experience with Laura was hassle-free and expertly handled. Thank you for your five star review of Jackson-Stops.
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5/5
TrustpilotWeβve had a great experience recently
Weβve had a great experience recently, specially with Tallulah Keating who has been taking care of our needs. She has been very understanding and efficient with our requests, always kindly communicating and on top of things. I hope Jackson Stops continues providing the quality and professional service they have so far!
Andrea Β· 18 October 2023
Agent replied Β· 23 October 2024
Dear Andrea, very good to hear about your great experience with Tallulah, and we will indeed continue to provide a quality, professional service! With best wishes from everyone at Jackson-Stops.
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5/5
TrustpilotJackson-stops - Woking - 5 stars
Excellent, professional service from Jackson Stop, Woking.Our bungalow in West End, Woking had been up for sale on and off for 6+ years with various agents. Within weeks of appointing Jackson Stops, Woking we had four offers!The sale was fully completed in under six months in the middle of a pandemic. We also got the full asking price. I am very happy to recommend their top class, 5 star service.
Darwen Β· 27 October 2021
Agent replied Β· 23 October 2024
Dear Darwen, we are delighted to hear our Woking team achieved such a successful sale for you. It's clear their professionalism, local knowledge and experience shone through. Best wishes from us all at Jackson-Stops.
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5/5
TrustpilotPaula and Jodie at Jackson Stopsβ¦just awesome!
Paula and Jodie at Jackson Stops (rentals) have been amazing, we were asked to vacate our rental property and were struggling to find anything suitable....Paula fully considered our needs and wants, found us an awesome cottage and sold us to the landlord as fantastic tenants for a long term rental. Can't thank them enough for looking after us so well and helping us find a house we could call home.Fully recommend them.
Sarah Β· 30 May 2021
Agent replied Β· 23 October 2024
Dear Sarah, we're really pleased to hear your experience of our Newmarket rentals team and are glad you're now settled in to a home you love. Best wishes from us all at Jackson-Stops
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5/5
TrustpilotThe team were extremely professionalβ¦
The team were extremely professional and everything from the initial valuation to the successful completion of the sale of my property was completed to a high standard. Very approachable and sensitive to personal circumstances. I would use them again and recommend them whole heartedly. Thank you.
Helen Β· 26 January 2024
Agent replied Β· 23 October 2024
Dear Helen, thank you for taking the time to leave a review and we are delighted to hear that you received a professional service that you would whole heartedly recommend. Best wishes from everyone at Jackson-Stops.
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5/5
TrustpilotOutstanding service from Jackson-Stops Woburn
We are extremely pleased with the service we received from Jackson-Stops Woburn.All the staff were friendly, helpful and professional.Tracy gave us detailed information on our viewing and Anthony supported us and gave us fantastic advice as our house purchase progressed.We would whole-heartedly recommend Jackson-Stops Woburn to everyone. Thank you for helping us every step of the way towards us buying our new home.Karen and Paul
Karen Β· 24 June 2022
Agent replied Β· 23 October 2024
Dear Karen and Paul, thank you for your five star review of our Jackson-Stops Woburn team, we're delighted their professionalism and expertise shone through. Best wishes from us all at Jackson-Stops.
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5/5
TrustpilotExcellent professional service
Excellent professional service that went the extra mile to be able to get everything done very quickly. Cannot rate highly enough. Special mention to Shari, Wilmslow brilliant!
Niall Β· 24 August 2020
Agent replied Β· 23 October 2024
Dear Niall, thank you for your review. I will certainly make Shari aware. Wishing you all the very best for the future. Jo from the marketing team
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5/5
TrustpilotOutstanding service from Jackson-Stops We are extremely pleased with the service we received from Jackson-Stops Alderley Cheshire
Outstanding service from Jackson-Stops Alderley Edge, We are extremely pleased with the service we received from Will at Jackson-Stops All the staff were friendly, helpful and professional.Will gave us detailed information on our viewing and gave us fantastic advice as our house purchase progressed.We would whole-heartedly recommend Jackson-Stops to everyone.Thank you for helping us every step of the way.. Would highly recommend π π
BEX Β· 30 July 2022
Agent replied Β· 23 October 2024
Hi Bex, thank you for taking the time to leave a review, and we are pleased that you received such a professional, friendly and helpful service from Will and the team at our Alderley Edge branch. Best wishes from us all at Jackson-Stops.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.