Every review we hold for the Woking office, from every platform, shown as written. First names only.
★★★★★ 1/5
GoogleViewing confirmed by email and text with Adele Grimmer after waiting for 20 min rang the Branch and no one knew anything about the viewing. Total waisters. Don’t recommend.
Claudio · 15 June 2019
Agent replied · 13 June 2024
Good afternoon,
Thank you for taking the time to leave us your feedback and I would like to assure you that your feedback will be pass onward to the local Regional director. However, if you wish to discuss your concerns further, please feel free to contact us via review@countrywide.co.uk
Kind regards, Lucy.
★★★★★ 1/5
TrustpilotUnable to get deposit back
Hi All, Please very careful considerate rental any property in this letting agent unless they improved service. We had completed all professional clean after end of tenancy however the letting agent and management company refused to return all deposit amounts.
T · 21 February 2023
★★★★★ 5/5
GoogleExtremely helpful and responsive staff - great service! Special praise for Pedro, for dealing with all our 'many' queries!PositiveValue
Marco · 24 August 2021
Agent replied · 13 June 2024
Thank you for your wonderful 5* review and kind comments! Kind regards, Scott @ Customer Relations
★★★★★ 5/5
GoogleCarson and Co have been excellent. Anna and Louise could not of been more helpful. Im so impressed. They have helped me so much.
Dean · 14 June 2020
Agent replied · 13 June 2024
It's great to see that the Carson & Co team were once again able to provide their proven 5* service! Thank you. Kind regards, Lucy.
★★★★★ 5/5
Googlekez was very helpful :)
Ben · 16 April 2023
Agent replied · 13 June 2024
Many thanks for the fantastic 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThey are so helpful:)
ST · 16 April 2023
Agent replied · 13 June 2024
Thank you for your superb 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 1/5
TrustpilotTerrible experience
Terrible experience. Even after paying each monthly rent bang on time and spending £600 on professional cleaning, deposit not returned on time and with other spurious deductions. I had to continually chase every step of the way and generally company always fell short of expectations. Bitter experience.
Laurence · 23 November 2021
★★★★★ 5/5
TrustpilotExcellent service…
I wished to sell my property in Maidenhead and David from Gascoigne Pees came to my property.
C · 15 May 2024
★★★★★ 4/5
Googleno problems at all. Made fining a place easy.
Chloe · 14 June 2022
Agent replied · 13 June 2024
Thank you for your lovely review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleHad to deal with few issues during the tenancy year and every time they act quick and solved the prblem.
Great job!
GABRIEL · 15 June 2019
Agent replied · 13 June 2024
Thank you Gabriel for your fantastic 5* review. Best wishes
Emma
★★★★★ 1/5
TrustpilotWorst experience
Worst experience! Unprofessional staff and management!
Busila · 16 August 2024
★★★★★ 5/5
GoogleGreat service from Anna in Woking! Would certainly recommend C & C for rental property. Thank you!
Jeanette · 15 June 2019
Agent replied · 13 June 2024
Thank you Jeanette for your kind words about Anna and the whole team at Carson & Co.
Kind regards, Scott
★★★★★ 5/5
GoogleReally good service from Steve Abdy at the Woking office and made the whole process of buying relatively stress free! Every time I had an issue or things weren't getting resolved just called him and he helped out.
Would highly recommend this branch if you're looking to purchase or sell through.
Cheers Steve.
Teddy · 16 June 2013
★★★★★ 5/5
GoogleGreat place to find a house! Really good worker's there! 100% recommended
Maria · 14 June 2020
Agent replied · 13 June 2024
Thank you for your wonderful feedback and 5* review! I will make sure your kind comments are forwarded to our local team and their Regional Director. Best wishes, Scott
★★★★★ 5/5
TrustpilotGive Martina a raise!
Martina in the Basingstoke office is excellent. She's frank, honest and persistent which is precisely what you need an estate agent to be. Thank you!The whole team were great, but Martina particularly stood out for us!
Sarah · 13 May 2021
★★★★★ 3/5
GooglePoor at getting back to me.
Joe · 14 June 2020
Agent replied · 13 June 2024
Hi Joe,
Thank you for taking the time to leave us your feedback. I am sorry if this has been your experience. Should you wish to discuss your concerns further, please do e-mail us via review@countrywide.co.uk.
Kind regards, Scott (Customer Relations)
★★★★★ 1/5
Trustpilotnever turned up for viewing and never…
never turned up for viewing and never contacted me regarding it! so rude considering i took the day off also. very disappointing
Mel · 15 September 2022
★★★★★ 5/5
GoogleGreat service from Ben Clarke at the Woking office. He made the process of viewing properties and negotiating stress free. Always received a call regarding the progress.
Would recommend this branch if you're looking to purchase
Thanks
Renuliza · 15 June 2019
★★★★★ 1/5
TrustpilotPoor
As a would be purchaser, I found them unhelpful, amateurish and not acting in their client's best interests.
Roy · 9 July 2022
★★★★★ 1/5
TrustpilotBULLY and AGGRESSIVE style
Received BULLY and AGGRESSIVE style as a buyer. NOT recommended!
Tukago · 3 March 2023
★★★★★ 1/5
TrustpilotWarning!! Stay Away!!!
Warning! Stay away from them. They will never help you after you paid your deposit. Go and find a better company to rent a home.
Murat · 12 October 2020
★★★★★ 5/5
GoogleVery helpful staff.
Cliff · 16 April 2023
Agent replied · 13 June 2024
Thank you for your superb 5* review. Best wishes, Lucy, Customer Relations.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
