Every review we hold for the Woburn office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotGreat service from Jackson-Stops
Great service from Jackson-Stops - couldn’t be better - especially Margaret who is very efficient, reliable and experienced being a great sounding board too - definitely highly recommended.
HappyCustomer · 6 November 2023
Agent replied · 13 June 2024
Thanks for your review and it's good to hear you experienced an efficient and reliable service from our team and Margaret in particular. With best wishes from everyone at Jackson-Stops.
★★★★★ 5/5
TrustpilotHighly recommend Jackson-Stops
I worked very closely with Lottie Watts and she ensured that the sale of my house and purchase of my new house went as smoothly as possible. Even though there were a couple of hiccups along the way, Lottie did not expect me to deal with anything, she absolutely took the stress out of the process by being available to speak to all parties and resolved the issues with the minimum of fuss. I would fully recommend using Jackson-Stops to either purchase a property form, or sell your property. I sold and moved into my new house within 4 months of my house going on the market.
Claire · 25 July 2023
Agent replied · 13 June 2024
Dear Claire, thank you for taking the time to leave a review, and it's good to know that Lottie's assistance helped your property purchase to go as smoothly as possible. We're pleased to hear that you would recommend Jackson-Stops! With best wishes from everyone at Jackson-Stops.
★★★★★ 5/5
TrustpilotGreat Job Karl
Thanks Karl at South-West Lancashire Jackson Stopps.Very professional throughout the whole sales process keeping all parties in touch for a successful sale
Mark · 3 March 2024
Agent replied · 13 June 2024
Dear Mark, thank you for your review of your experience with Karl at our Lancashire branch. we are delighted to hear that Karl's professionalism led to a successful sale. With best wishes from everyone at Jackson-Stops.
★★★★★ 1/5
TrustpilotCurrent purchase
Been recently been purchasing a property with Jackson Stops.Got to point of exchange but had a few issues came up from searches which hadn't been told before tried to get Stephen Cheshire to contact myself but no response only to come to a Friday to be asked are you going to exchange at time had concerns which needed answers.There response was just to put back on market and no response to my email.Even last Friday contacted Stephen and asked if property still available was told yes and sent long email.Noticed today been sold again.Basically been treated very poorly and basically rude.I'm sorry my mother was taken ill on the Friday you asked for exchange but I did email to no response back same as for last Monday.Very unprofessional not even being told vendor was selling elsewhere.
Justin · 28 June 2023
Agent replied · 13 June 2024
Hi Justin, we're sorry to hear about your experience. We have spoken with Stephen this morning and he will be in contact with you this morning. With best wishes from everyone at Jackson-Stops.
★★★★★ 5/5
TrustpilotJust the most perfect letting agents ever!!!
I cannot fault the service we got from Jackson Stops in Sevenoaks. All the staff were friendly and genuinely interested in us as clients and intent on doing their very best for us. It was so refreshing to find an letting agent who was always very open with viewings, positive or negative, who was always available to answer our questions and who were all very straightforward with the costs to us when letting a property.A first class company!!!
Customer · 18 August 2023
Agent replied · 13 June 2024
Thank you for your review and we are delighted to read that the service you received from our Sevenoaks branch was faultless and that you recommend us as a first class company. With best wishes from everyone at Jackson-Stops.
★★★★★ 5/5
TrustpilotFantastic property management experience all round!
We had a fantastic experience of Jackson-Stops over the course of our three-year tenancy. The team were always professional, efficient, and approachable. The flat was in great condition and any issues that came up in the ordinary course were handled quickly by Jackson-Stops. This agency respects their tenants and landlords, would recommend working with Jackson-Stops.
Emma · 8 November 2024
Agent replied · 22 November 2024
Dear Emma, we are thrilled to hear about your five-star experience, and that the team was always professional, efficient and approachable, and we are pleased to hear that you would recommend our services. With best wishes from everyone at Jackson-Stops.
★★★★★ 5/5
TrustpilotProfessional, practical and responsive agents who can be trusted to act in your best interests
The team at the Newmarket Branch supported us through the sale of our cottage, providing sound advice as to market value and sales strategy, while providing reassurance throughout the entire sales process to completion.
DavidMF · 31 July 2025
Agent replied · 2 June 2026
Dear David, thank you for leaving a five star review of Jackson-Stops Newmarket, and we are delighted to hear that the service you received meant your overall experience was excellent. Thank you for recommending Jackson-Stops.
★★★★★ 1/5
TrustpilotBooked a viewing of a property in…
Booked a viewing of a property in Knutsford via the Alderley Edge branch.We arrived at our viewing only to find out our viewing had not been booked in the system and we couldn't view the property! The branch manager called me to apologise and she was dumbfounded at what had happened. Clearly the staff member had agreed our viewing but had forgot to book us in, was made to think I was the problem. Terrible service, avoid if possible.
PD · 10 July 2023
Agent replied · 13 June 2024
Dear Phil, we are extremely sorry for the miscommunication, and we understand that Jackson-Stops Alderley Edge is currently in touch with you to rectify this to enable a satisfactory conclusion for you. With best wishes from all at Jackson-Stops.
★★★★★ 5/5
GoogleBrilliant Estate Agents with a great helpful team. Having recently purchased a property through Jacksons, we couldn’t recommend them highly enough. Stephanie Hall in particular was brilliant at keeping us up to date with regular communication. Would certainly recommend and would use again.
Polly · 16 April 2025
Agent replied · 16 April 2026
Thank you so much for your kind words and recommendation! We're delighted to hear that your experience purchasing through Jacksons was such a positive one. Stephanie Hall will be especially pleased to know her regular updates and communication made a difference. We truly appreciate your support and would be more than happy to assist you again in the future!
★★★★★ 5/5
TrustpilotGenuinely(
Genuinely(, Lauren, Caroline and Ann have been amazing. Old properties have issues and these guys jump on it straight away. Lauren is so professional and friendly. Brilliant.
Consumer · 21 October 2023
Agent replied · 13 June 2024
Thank you for taking the time to leave a review for our staff and we're pleased to hear your experience has been amazing. With best wishes from everyone at Jackson-Stops.
★★★★★ 5/5
TrustpilotRecommended
Lottie has been incredibly helpful in the sale of the flat. Very professional and polite agent. Very tidy job from start to finish. Definitely the best agency in the Suffolk area.
Eugenio · 5 July 2023
Agent replied · 13 June 2024
Dear Eugenio, what a lovely review and thank you. We are pleased to hear that Lottie was incredibly helpful and that you believe Jackson-Stops is the best agency in the Suffolk area. With best wishes from everyone at Jackson-Stops.
★★★★★ 5/5
GoogleWe really cant thank Jacqui and her team enough, she was proactive and always on the end of the phone or email. Jacqui was a fantastic mediator between buyer & seller & solicitors, and without her tireless input in progressing the sale it is highly likely that it would have fallen through. Jacqui and the team were also very professional and we were kept informed of progress at all points, even when we hit a stumbling block Jacqui was there with her knowledge and experience to push it through.
Nick · 22 June 2021
★★★★★ 5/5
GoogleThe best agents I have used. This is my third move and we have been so fortunate to both sell our house and purchase our new property through Jacksons. The staff were nothing short of amazing. Particular thanks to Jacqui and David for their support. Their fees are extremely good value for the attention to detail that they give. They also recommended a conveyance solicitor (Laura @ Ives & Co), who also was brilliant. From start to finish (we complete next week), the process has taken 8 weeks. All down to the great agents and solicitors. Big Thanks.PositiveResponsiveness, Quality, Professionalism, Value
Ryan · 22 June 2021
★★★★★ 5/5
TrustpilotLoren Pogue is a great communicator and…
Loren Pogue is a great communicator and has resolved problems with our rented cottage in quick course. Very happy that she is our point-of-call at Jackson Stops
Luke · 10 October 2023
Agent replied · 13 June 2024
Dear Luke, thanks for taking the time to leave a review and it's great to hear that Loren was able to solve any issues you had. With best wishes from everyone at Jackson-Stops.
★★★★★ 5/5
TrustpilotHunting for a suitable property in Chichester
Hunting for a suitable property in central Chichester proved challenging but after a number of disappointing searches, Jackson Stops recognised the challenge and instantly produced the star property! Andrew Richardson listened to our request, showed us a property 30 minutes later, and we were immediately bowled over. 4 months later we are happily installed. Splendid service from Andrew, ably assisted by Phil in the Chichester office, helped us through the process most professionally and with charm.
RJL · 23 March 2025
★★★★★ 5/5
TrustpilotSelling made easy
James and Ria were very professional and knowledgeable in all they did to help us sell our property. At all times they were available and very helpful. A joy to work with, ensuring that our property sold quickly with a minimum of stress.
Nigel · 1 February 2022
Agent replied · 13 June 2024
Dear Nigel, thank you for leaving such a complimentary review of the service you received from our Barnstaple team. Best wishes from us all at Jackson-Stops.
★★★★★ 5/5
TrustpilotExcellent helpful team
Great service from Ed and his team at Jackson Stops. From the first call we made to try to get a same day appointment to view a house we had by chance fallen in love with, to the stress free moving in day, to the aftercare with any questions arising, we have been really well taken care of by all the JS team. We love our new house and the journey to get here has been pretty smooth. Thank you all!
Francesca · 15 April 2023
Agent replied · 13 June 2024
Hi Francesca, thank you for the lovely review, and we're pleased to hear about the great service you received. With best wishes from everyone at Jackson-Stops.
★★★★★ 5/5
GoogleWe first used Jackson’s when purchasing our property and have now used them to sell the same property 11 years later. We cannot fault their service on either occasion, offering support and advice when needed, and guiding us through every …
Mark · 16 April 2025
Agent replied · 16 April 2026
Thank you so much for your continued trust in Jacksons, it truly means a lot to us that you returned after 11 years! We’re delighted to hear that both your buying and selling experiences were positive, and that our team was able to provide … More
★★★★★ 5/5
TrustpilotNew boiler for Christmas
I’m grateful and consider myself lucky to have estate agent that has been working so hard to get our boiler replaced in short time. The whole process been monitored and in safe hands of very polite and professional people big thanks to goes to Loren for delivering her best performance and the engineer's great efforts to bring warmth to our house just in time for Christmas. Merry Christmas to all. Cheer’sJj
Jaroslav · 6 December 2023
Agent replied · 13 June 2024
Dear Jaroslaz, it's wonderful to hear that you feel you were dealt with by safe hands by Loren, and we're delighted that you took the time to leave a review. With best wishes from everyone at Jackson-Stops.
★★★★★ 5/5
TrustpilotWilliam Jordan has been our contact for…
William Jordan has been our contact for over 2 years now.He’s always very professional and willing to helpThank you William
Customer · 8 February 2024
Agent replied · 13 June 2024
Thank you for taking the time to leave a review, and we will pass on your kind words to William Jordan. With best wishes from everyone at Jackson-Stops.
★★★★★ 5/5
TrustpilotSo glad we chose Jackson-Stops to sell…
So glad we chose Jackson-Stops to sell our beloved family home. Neil was so professional yet sensitive to our needs. He kept us informed every step of the way without being intrusive and was always contactable should we have any questions or queries. Thank you again!
DD · 2 July 2021
Agent replied · 13 June 2024
Thank you your five star review, complimenting Neil's strong communications skills. Best wishes from us all at Jackson-Stops.
★★★★★ 5/5
TrustpilotI can highly recommend Jackson-Stops
I can highly recommend Jackson-Stops. I was provided with an excellent service and guidance throughout the purchasing of my property. Big thanks to Lottie & Hayley (Newmarket office) for all their support.
Freddy · 20 March 2023
Agent replied · 13 June 2024
Dear Freddy, we're very pleased that you rated the service you received from Lottie and Hayley as excellent, and we will pass on your kind words to our Newmarket team. Best wishes from all of us at Jackson-Stops.
★★★★★ 5/5
TrustpilotI cant praise Ella and the team at…
I cant praise Ella and the team at Cranbrook enough, from start to finish an outstanding service, Ella has been in constant contact throughout, if your looking for someone to get you results then Ella is who you need, a first class service that gets you results
Wayne · 22 February 2021
Agent replied · 13 June 2024
Thank you for praising the proactive and professional service from Ella and our Cranbrook team. Best wishes from us all at Jackson-Stops.
★★★★★ 5/5
TrustpilotFantastic company to deal with
Had to relocate to Suffolk for work purposes and dealt with Paula at Jackson Stops in Newmarket. Great service and everything was sorted for me quickly, having moved in within about 5 weeks since I initially enquired about a place to rent.Wound highly recommend the company.
Jonathan · 31 March 2021
Agent replied · 13 June 2024
Dear Jonathan, thank you for praising our Newmarket team for their support during your speedy relocation. Best wishes from us all at Jackson-Stops.
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