Michael Graham Woburn Sands reviews

★★★★★ 5/5

Google

I found Simon to be extremely professional and personable. He was very understanding of our plans and I feel he will certainly look after us. Not pushy like other estate agents have been in the past. Lots of brilliant plans to market our property and he was very honest. Looking forward to working with Simon and the team.

Vicky · 22 June 2019

★★★★★ 5/5

Google

Finally, an agent who truly listened and made our dream come true! Thank you, Magda and Catherine 🫶🫶🫶 As a young family looking to make the move from North London to Milton Keynes and buy our very first home, we embarked on an exhausting journey speaking to nearly every agent in town. However, Magda from Michael Graham stood out from the rest by genuinely understanding and valuing our needs as a family. She saw beyond just being a buyer; she recognised me as a mother who wanted to find the perfect home that would nurture our family's future, not just any house. With her great understanding of our requirements, Magda, knowing we lived in London, exclusively showed us top-quality houses that perfectly aligned with our vision. Each property had the potential to become "the one," making our decision-making process incredibly exciting. From the very first encounter, I felt an instant connection with Magda, knowing she would be the person we would trust to guide us on this momentous journey. And true to that intuition, WE DID find our ideal home with her invaluable assistance! Throughout the process, the communication within the team was outstanding, and I must extend a special shout-out to Catherine for going above and beyond to address my requests, especially on completion day. The entire family truly appreciated the effort 🙏🏽. Whether I was speaking with Magda or Catherine during the journey, I never had to repeat myself, as they were always on the same page, ensuring a seamless and stress-free experience. Magda and Catherine, you both have our deepest gratitude for your unwavering support in helping us take that significant step onto the property ladder. Your dedication and understanding made all the difference, and we couldn't be happier with our new home. 🙏🏽🙏🏽🙏🏽 To those reading - If you're searching for an agent who not only listens but genuinely cares about turning your dreams into reality, look no further than Magda and Catherine at Michael Graham. Their commitment to their clients is truly exceptional, and we highly recommend them to anyone seeking a remarkable home-buying experience! ✌️🫶✌️🫶✌️

Sonal · 25 August 2023

★★★★★ 5/5

Trustpilot

Excellent service from Michael Graham

I had a great experience with Michael Graham Estate Agents. The whole team was professional from start to finish, with excellent communication throughout every stage of the process. They kept me updated regularly, explained everything clearly, and were always quick to respond to any questions.

David · 3 March 2026

★★★★★ 5/5

Google

After listing with another local agent and not receiving the service and output we expected, we moved to Michael Graham in Newport Pagnell and wish we had done so from the get go. Lovely and very dedicated team who went above and beyond to secure our sale. Particular thanks to Olly and Simon. Highly recommend this agent.

Samantha · 22 June 2019

★★★★★ 1/5

Google

Regrettably I let a property “fully managed” through Michael Graham, paying the high fees believing their promises of looking after my interests better than their competitors. They watched over the property as things went missing and were damaged, telling me everything was ok, some of the above being documented with photos, but not acted on whilst the tenant was in situ. Once said tenant had left, all I was left with was the deposit and no constructive assistance from MG. In the aftermath dealing with the state the property had been left in, I found them to be arrogant, inept and unprofessional I for one would never again entertain them managing my property, id go elsewhere or do it myself, as I am now

Alec · 21 June 2023

★★★★★ 5/5

Google

While we were looking for our new home in Newport Pagnell, we have dealt with most of the local estate agents and we have seen quite a few properties with Michael Graham. I must say that they have proven themselves as extremely professional, knowledgeable and punctual. Look no further! Special thanks to Magda and Simon.

Hristo · 22 June 2019

★★★★★ 5/5

Google

Thanks to the wonderful team at Michael Graham Estate Agents. They have been extremely efficient in processing our move. Special thanks to Sally, Jane and Clare who have been brilliant.

James · 26 July 2023

★★★★★ 5/5

Google

Buying a new home is a massive commitment and a very stressful process. I am delighted to say that Ollie and Simon at Michael Graham Estate Agents kept me well informed of the situation every step of the way and made the process as smooth as possible. I wouldn't hesitate in recommending their services.

Andy · 22 June 2019

★★★★★ 5/5

Trustpilot

Photographs of house

We have just received our photographs for the property we are selling with Michael Graham and they are presented to an extremely high standard, showcasing our property at its full potential. Professional from start to finish so far.

Leesa · 31 March 2026

★★★★★ 5/5

Google

Michael Graham provided an excellent service from valuation through to completion. Simon and the team ensured that we received regular updates with the sale of our property and were always there to help and answer any questions. We would strongly recommend Michael Graham / Newport Pagnell and would have no hesitation in using them again.

T · 22 June 2018

★★★★★ 1/5

Trustpilot

Be Careful When Using this Company

I wanted to share the extremely poor service I received last year from this estate agent. MG did facilitate the sale of my home but the service level was very poor after a sale was agreed. I have bore in mind COVID and staff being furloughed but there is only so many allowances you can make when they charge so much!! The amount charged does not in anyway reflect the service level my buyer and I received. It would take to long to itemise everything that went wrong but suffice as to say neither party will ever use this company again or recommend it. A complaint was made but the response from the company was they felt their service levels were good enough!!. There is a ongoing complaint going through to the Ombudsman.

Customer · 20 January 2021

★★★★★ 5/5

Google

Thank you, we just completed on our home purchase. I wanted to say a special thank you to Heidi, she as fabulous. We viewed the home a few times and she was patient and very accommodating. Thank you, wonderful, classy service...great potential in the business !PositiveProfessionalism

Bhavish · 21 June 2021

★★★★★ 5/5

Google

We were very pleased with the service provided by the Newport Pagnell Office of Michael Graham. We were in quite a long chain and there were numerous hurdles to overcome but the staff, particularly Olly, always kept us in the loop and were very helpful and pleasant. We would certainly recommend them.

Jo · 22 June 2019

★★★★★ 5/5

Trustpilot

We had a wonderful experience working…

We had a wonderful experience working with Michael Graham. From the very beginning, the team was professional, patient, and truly attentive to our needs. They listened carefully to what we were looking for and helped us find the perfect home.

Mika · 26 February 2026

★★★★★ 5/5

Google

Professional, courteous and friendly from the outset to completion. Michael Graham provided a very efficient service selling my deceased parents' bungalow in Newport Pagnell. Viewings were organised timely. All paperwork was processed and concluded in timely and efficiently. The whole team were very supportive and I would have no hesitation in recommending them.

Beverley · 22 June 2018

★★★★★ 5/5

Trustpilot

Michael Graham Bedford Office - Excellent Service

We have had an excellent service from Michael Graham Bedford. Toby has been our estate agent and has been so good with us. He has continually checked up to make sure everything is going to plan, he has kept us informed every step of the way. His attention to detail and knowledge is really good and he has been professional and pro active in working with the whole chain and very very helpful. Highly recommend.

Elizabeth · 28 September 2021

★★★★★ 1/5

Trustpilot

Terrible company, avoid at all costs

Very few viewings for their 1.5% plus vat fee.Poor house layout mapping, that took multiple attempts to get right before publication.Terrible sales conduct during viewings.Swearing during a viewing in front of prospective purchasers.Treating a viewing as a social visit not a sales task.Complaint made to Michael Graham.Poor web advertising refinement. Finally improved after months of poor results.Sole Agency ran out and notice served on Michael Graham.Michael Graham emailed In early March they would consider revising fees and come back to us. They didn’t.Hardball buyer found by Michael Graham who beat us up to reduce price by £25,000, then at the eleventh hour demanded another £30,000 off.Corona Virus occurred. Agents said all would be handled by head office.Buyer and Seller completely abandoned by Michael Graham. Phone calls to head office went unanswered for us and the buyer.Buyer and Seller proceed without Michael Graham.Agent reappears just before completion to try and stop sale.Michael Graham head office knew of sale and produced an invoice though.Agent asked to adjust fees as he has promised in his email three months earlier.We have endured huge stress, worry and additional expense.We were given notice to wait for a Director to assess fees reduction.Lengthy delay for Director to reply.Michael Graham’s legal guy then enters process to threaten legal action in 7 days.Complaint to Managing Director as instructed by other director.Offer of interim good faith payment to Michael Graham refused by them.Ombudsman process initiated.Michael Graham leaps over ombudsman process into court action in contradiction with their industry regulator membership guidelinesAll along we have stated we are happy to pay a fee based on the service provided, and one that represents the problems we encountered with Michael Graham. We have this spring also sold another property, with an agent who performed perfectly throughout, selling the house in good time with healthy viewing numbers, heading off issues in a timely manner, and charging 1%+vat for their services. Michael Graham have fallen far below this standard, and were asked to review their fees when their sole agency expired and I served notice upon them. They chose to ignore these requests and put us through the turmoil described above in pursuit of 1.5%+vat. I have offered 1%+vat, which has been refused. I have offered 1.25%+vat, likewise refused.I have made a without prejudice payment to Michael Graham of 1.25%+vat £10,800 but still, they chase us through the court process.I’d avoid this company at all costs.

David · 6 August 2020

★★★★★ 5/5

Google

We sold our property in Newport Pagnell in July this year, we could not fault them from start to finish. George had only been there 3 days and sold our house in that short time! He kept us informed every week as to what was happening. We would highly recommend Micheal Graham.

Stephen · 22 June 2018

★★★★★ 5/5

Google

Throughout our whole process the team at Michael Graham were fabulous, constantly keeping us up to date with information ( and relevant information, not pointless information). We found them completely honest with us from the start, and incredibly professional. A big thank you to Simon, Ollie, Magda & the team

Michael · 22 June 2019

★★★★★ 1/5

Trustpilot

Such bad unprofessional

Such bad unprofessional, disorganised service.From trying to book a viewing to placing an offer of which they refused to accept!!! Think this might even be illegal.It was made so difficult I had to either go into the office for an interview or write to them stating all my circumstances.Colleague was rude when I said can't you just put this forward.Well vendor's need to know how difficult they are to buyers.

Jackie · 25 April 2022

★★★★★ 5/5

Trustpilot

Great estate agent in Notting Hill

‘As a seasoned property investor I've been working with Sophie Cavell-Taylor for a number of years, earlier this year she managed the purchase on Arundel Gardens for our family property portfolio, despite fierce competition from other estate agents trying to gazump the purchase. I consider Sophie as one of the most competent and knowledgeable agents in Notting Hill and I would recommend any serious house buyer or investor to work closely and directly with Sophie to get the right property secured against your requirements, regardless if it is a 1 or 10 million purchase.’ Paul

Paul · 26 November 2024

★★★★★ 5/5

Google

Just would like to say thanks to Rufus and team at Newport Pagnell branch for helping to make house sale go smoothly. Nothing was too much trouble when calling the office would highly recommend .thanks team

JULIE · 21 June 2022

★★★★★ 5/5

Trustpilot

we have recently purchased a property…

we have recently purchased a property using Michael Graham Estate Agents in Stony Stratford. we would highly recommend this company as being frendly and highly professional .We delt with Paul at this branch and found him extremly helpfull and very competent.

Patricia · 23 January 2026

★★★★★ 5/5

Google

Once again we have successfully used the services of the team in the Newport Pagnell office. Thanks to Simon and particularly Magda for keeping us fully informed throughout the process. They are a very professional team extremely focused on customer satisfaction. I would thoroughly recommend them.

David · 21 June 2020