Every review we hold for the Woburn Sands office, from every platform, shown as written. First names only.
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5/5
GoogleThe team at Michael Graham in Newport Pagnell provided us with a great service that I would highly recommend to anyone considering to buy, and/or sell in the area. Special thanks to Simon and Olly for making our first experience of moving, as relatively stress free as possible. They communicated professionally throughout but also lent personal advice that we found incredibly helpful. Thanks again!
M Β· 21 June 2020
Agent replied Β· 20 June 2024
Thank you for taking the time to leave a review. We always aim to make the process as easy as stress-free as possible for our clients.
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5/5
GoogleCatherine has been brilliant from the first veiwing to the completion of our forever home. She always kept us posted on any updates. Always answered any questions we had quickly and there was a lot.
Highly recomend
Big Β· 23 November 2023
Agent replied Β· 20 June 2024
Thank you for taking the time to write a 5* review. We are thrilled you've had a great experience with Catherine and the team. We all wish you many years of happiness in your forever home.
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5/5
Trustpilotfirst class and professional
The entire Michael Graham Hitchin team was an invaluable asset in the sale of my flat. Although the process took much longer than we anticipated, their patience, professionalism and teamwork was critical to completing the sale.
Peter Β· 14 July 2026
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5/5
GoogleMagda was brilliant with our first house purchase, very responsive and kept us updated every step of the way
Nicola Β· 19 October 2024
Agent replied Β· 9 November 2024
Hi Nicola, Thank you for taking the time to write a review. We are delighted to hear that Magda assisted you so effectively with your first house purchase. We wish you all the best in your new home.
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5/5
GoogleMagda is superb! The buying of our new property went so smoothly, she kept us informed at all points during the purchase and we can't thank her enough. I would thoroughly recommend Magda, Michael Graham and also the financial team - again superb customer service. Well done team.PositiveResponsiveness, Quality, Professionalism, Value
L Β· 26 August 2022
Agent replied Β· 20 June 2024
Thank you very much for your kind words Louise. We're thrilled to hear you've had such a good experience with Magda at Newport Pagnell. Our goal is to always do our upmost in helping our customers and very pleased to see it reflected in your experience with us.
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5/5
TrustpilotA truly exceptional service fromβ¦
A truly exceptional service from Graham, Alex and Jayne at the Aylesbury office, my sale was a tricky one from the start, but I have to say the team at Micheal Graham made it all possible and absolutely stayed truly focused and professional throughout. The team managed the sale and purchase for me and I have to say they have been relentless in their focus to deliver customer satisfaction and positive results. Excellent communication and committed in making things happen. Donβt go anywhere else, use the team here, they are brilliant. 5 Stars from me π ππ ππ
Malcolm Β· 24 February 2024
Agent replied Β· 23 November 2024
Dear Malcolm,Thank you so much for your review! We're thrilled to hear about your positive experience with our Aylesbury office. It's fantastic to know that their dedication, professionalism, and excellent communication helped make your sale and purchase as smooth as possible, especially given the challenges.We're proud to have a team that goes above and beyond to deliver results and customer satisfaction. Thank you for choosing Michael Graham, and for recommending us so highly!Warm regards,The Michael Graham Estate Agents Team
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5/5
TrustpilotMichael Graham went over and above toβ¦
Michael Graham went over and above to help me and the lady I bought my house from recently. We both sold through Michael Graham in Towcester and I canβt fault the service I received. Their brochures produced for both properties were fantastic. Very happy customer here π
Austin Β· 21 April 2026
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5/5
GoogleI went for mortgage advice, a very friendly and professional team, after all, the mortgage was dealt with by another Estate Agents, but I would like to say a big thank you to Magda Duff for great service and all help.
Anna
Anna Β· 21 June 2023
Agent replied Β· 20 June 2024
Hi Anna, thank you for taking the time to write a review. We're glad we were able to assist you and that Magda was able to help.
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5/5
TrustpilotMichael Graham Estate Agents Buckinghamβ¦
Michael Graham Estate Agents Buckingham team recently helped us to sell our home. From the beginning Luke was professional and personable. The team were present at every viewing keeping us updated with feedback. Once we had an acceptable offer they showed great tenacity keeping in touch with buyers and solicitors, ensuring progress was being made. They were exceptional when it came to exchange, keeping everyone updated and drawing things to a close as quickly and painlessly as possible. We were really impressed, very grateful. This was the 3rd time we have sold a home over the years and by far the best experience. Thanks to all the Buckingham team, especially Luke and Gareth.
Dawn Β· 2 December 2022
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5/5
GoogleWe used Micheal Graham Newport Pagnell for the recent sale of our property. The service they offered was extremely professional and friendly from start to finish. Simon in particular went above and beyond to iron out the inevitable problems in the house purchase process. We would wholeheartedly recommended Simon and his fantastic team for anyone purchasing or buying property in this area.
Gayle Β· 21 June 2020
Agent replied Β· 20 June 2024
Thank you for your review Gayle! It is great to hear that you have had such a good experience with the team here. Please do not hesitate to get back in touch should you need our help again in future.
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1/5
TrustpilotPoor Customer Service - Who needs communication...
Awful customer service!!! We took time off work and viewed a property, upon entering the property the young lady simply just said hello and have a look around that was all... didn't provide any information about the house or area. although sometimes it is nice to be left to look around, this felt like there was no interest from the estate agent at all and a real lack of care. When we did ask questions the responses were short and blunt. Upon expressing our interest for the house, she informed all offers had to be made by the end of the week and that it was best and final offers only... We then called back the following day to make an offer to find out they had accepted an offer the day we viewed the property and we were not informed. We were also told that we would not of actually been able to make an offer in the first place as we hadn't yet sold our property, despite the fact we have a mortgage in principle for more than the amount that was not dependant on any equity or profit from our home. we had an initial call where our circumstances were discussed prior to viewing but we were not informed of this even after expressing that we would like to make and offer post viewing at the end of the call.poor customer service, especially for houses that are nearly 3/4 of a millions pounds.
Jeff Β· 1 February 2024
Agent replied Β· 23 November 2024
Dear Jeff,Thank you for your feedback. Weβre truly sorry to hear about your disappointing experience with us. The lack of communication and the way your viewing was handled clearly did not meet the standard we aim for, and we sincerely apologise for that.Itβs concerning to hear that the agent's responses were short and that important details, such as the status of offers, were not communicated clearly. Your feedback is valuable, and weβll be addressing this with the team to ensure better communication and service in the future. If thereβs anything we can do to address your concerns further, please donβt hesitate to reach out.Kind regards,The Michael Graham Estate Agents Team
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5/5
GoogleWith the uncertainty of Brexit, this was not a good time to sell my house. But Simon and his team never gave up and kept the pressure on. I was living away at the time, so they carried out all the viewings and supported me even after the sale. I even got a card from all the office staff saying congratulations on the sale
Arthur Β· 22 June 2019
Agent replied Β· 20 June 2024
Thank you Arthur. We appreciate that selling your home can be extremely stressful and always aim to provide the best service possible.
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1/5
TrustpilotNot great. Avoid if possible.
Not great.At first, the service seemed promising, but the relentless pressure became unbearable, four calls and four emails a day at one point. Once payment was made, communication dropped entirely.The team was rude and showed little regard for customer service, highlighting their need for training. They treated basic tasks as burdens and expected praise for doing their job.Overall, it was a frustrating experience. Avoid if you can.
Simon Β· 23 September 2024
Agent replied Β· 23 November 2024
Dear Simon,Thank you for your feedback. We're truly sorry to hear about your experience. The level of communication and pressure you faced, followed by a drop-off after payment, is not the standard we aim for, and we apologize for any frustration caused.We're also concerned about the rudeness you encountered and are committed to addressing this with our team to improve our service. Your feedback is invaluable, and we would appreciate the chance to discuss this further if you're open to it.Kind regards,The Michael Graham Estate Agents Team
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5/5
TrustpilotGreat team, very supportive
We had a great experience with Michael Graham, both selling and buying through them. All the team were responsive and friendly throughout the process and we felt well supported. Highly recommend.
EMMA Β· 29 July 2026
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5/5
TrustpilotMichael Graham are very impressive
Michael Graham are very impressive. Wendy and Jack were fantastic. Very communicative and always gave updates. They were the first to give any significant update.
Sebastian Β· 3 August 2025
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5/5
TrustpilotExcellent photography
Ollie came and took photos for our house sale and did an amazing job, he dressed the rooms, talked me through the process and worked around my noisy dogs while he was doing it!
He even got the sun to come out for the outside shots :-)
Duncan Β· 20 March 2026
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5/5
TrustpilotExcellent service all round couldnβtβ¦
Excellent service all round couldnβt have asked for a better estate agent, all of the agents very helpful and friendly. Henryβs guidance was invaluable when going through the process. I really appreciate the kindness, advice and support.
JL Β· 4 June 2026
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5/5
TrustpilotWe would like to thank the team at theβ¦
We would like to thank the team at the Aylesbury office for their hard work and patience. It took a long time to complete our move, and they supported us all the way. Now we are enjoying our new home.
Ian Β· 12 May 2026
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5/5
GoogleFriends say that we were very lucky that our parents home sold straightaway (and I mean within hours) instead of languishing on the Rightmove pages. Personally, I don't think luck played a part. I think it was more down to using the expertise of the Michael Graham team. From the initial valuation to the fantastic pictures (that undoubtedly drew in an audience) and the regular updates throughout the process, we could not of asked for more. I would recommend Michael Graham every time. A huge thank you to you all of you for helping us through what we mistakenly thought would be a difficult time.
CY Β· 24 October 2023
Agent replied Β· 20 June 2024
Thank you so much for your kind words. The team are delighted to hear that you've had such a positive experience with us.
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5/5
GoogleI cannot recommend Simon at Michael Graham in Newport Pagnell enough. He guided us through our sale, keeping us informed at all times, whilst acting with the highest level of professionalism throughout. Although they werenβt the cheapest agent on the market they certainly earnβt their fee and negotiated us a better price than we expected ! Worth every penny. Outstanding.
George Β· 22 June 2019
Agent replied Β· 20 June 2024
Thank you George for your review. We're very pleased here at Michael Graham to hear your praises.
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1/5
TrustpilotI would give ZERO star if I could... worst I have ever come across in 40 years!
Bedford branch: made an apt to view a property- agent didn't turn up.Rang their office while I was there- the girl said "it's not in the diary" despite me having confirmation & reminder. Two hours later got a text saying "how did the viewing go". I replied " you didn't turn up" & expected someone will ring me next day & apologise...nobody did. Rang the office to rearrange- no apology from the man but instead suspecting that I'm probably lying but just saying "i will make some enquiries & come back to you". Just before closing time, the girl who arranged the apt rang me & said she is returning my call but doesn't apologise for not turning up. So I ask & she admits that something went wrong at their end, but doesn't talk much except try to rearrange. So I book it for the next day at 2pm & like the first time, I again arrived 2mins early. After nobody shows up the SECOND TIME, I rang them at 2.05pm, another lady says "it's not in the diary" but put me on hold to ask a colleague & then said they tried to ring me to rearrange but I told her I don't have a missed call. Total lie as I checked again... no missed call from anyone! I just couldn't believe that an agent could be that hopeless- never happened in 40 years I have been buying/ selling property!!! She offered to make another apt but I declined... never going to view anything through them again, so be aware of putting your property on the market with this hopeless agent.
Mak Β· 8 April 2025
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5/5
GoogleHad the pleasure of working with Magda on the purchase of a sale through Michael Graham, super responsive and efficient service, linking me with a conveyancer that was equally outstanding. Smooth sailing and supportive from offer to completion taking just 6 weeks! Would highly recommend.
Jade Β· 10 May 2025
Agent replied Β· 25 May 2025
Thank you for taking the time to write a 5* review. Weβre delighted to hear youβve had a great experience with our team, in particular Magda. Our goal is to provide our clients with a professional service.
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5/5
GoogleAt Michael Graham everyone is totally fabulous Simon actually dealt with my parents move and was totally amazing π and Ollie has been so fabulous too π theyβve also helped me just recently and have been totally ace π if I ever move I know who Iβll be using ππ thanks again guys xx π β¦
Tracey Β· 21 June 2020
Agent replied Β· 20 June 2024
Thank you for your review Tracey. We are pleased to hear that you have had such a good experience on two occasions, and will be glad to assist in future should you need us.
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5/5
TrustpilotTop Estate Agent
From the first contact with Chris in the Princes Risborough office to the girls who showed the house to potential buyers the communication has been excellent. The pictures for the website were excellent. I would highly recommend them for their professionalism and communication throughout.
K Β· 18 March 2026
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.