Chancellors Witney reviews

★★★★★ 5/5

Google

I knew buying a house would be stressful but it seemed like we had a run of bad luck throughout the 6 months it took from starting to look to finding somewhere. Kirsty was fantastic, after getting gazumped (more than once!) and missing out on multiple houses because we had a chain. She made it her mission to find us a house and her mission is complete! We were kept in the loop every step of the way with phone calls most days. I'd definitely recommend Chancellors to anyone who is looking to buy/sell. Thanks Kirsty :)

Alex · 31 July 2014

★★★★★ 5/5

Google

The only estate agents to go to if you want to a) sell your property using one of the most high profile agents in this area and b) receive a great professional and informative service. We initially chose Chancellors after viewing a property through them (which we have since moved to). Right from the outset I was hugely impressed with the service. Pictures (one of the most important tools for marketing your property in my view) are taken by professional photographers rather than an estate agent with a camera phone and a shaky hand. Proofs for the internet listing/card brochures are sent for authorisation before uploading/printing, and a phone call is received not only to arrange a suitable viewing time if a lead is received, but also afterwards to confirm how it went. I've heard some horror stories of other agents (who shan't be named) turning up with clients without first arranging, stringing people on in order to keep business etc but I'm pleased to say there is absolutely none of this with Chancellors. The guys are hugely professional, will work tirelessly and are completely committed to getting the best for your property. I don't envisage moving again any time soon (twice in 3 years has aged me by a decade!) but if I ever had to I would have no hesitation in going straight to Chancellors to sign on the dotted line, or indeed recommending to anyone to do so. Whilst Chancellors may be a tad more premium when compared to other companies, the age old saying of you get what you pay for applies; and what extra you pay will ultimately result in a quicker turnaround for the sale of your property. Thanks again Andy, Luke and especially Simon - you guys are awesome! We will definitely be keeping in touch.

Iain · 31 July 2013

★★★★★ 5/5

Facebook

I would like to say how helpful Stephanie Bowen Ashwin has been in helping myself and my husband find a property so efficiently and quickly. We are thrilled with the experience at chancellors and would love for Stephanie to be highlighted as doing a wonderful job!

Mariah · 14 December 2017

★★★★★ 5/5

Google

I can't fault or thank Chancellors enough, esp Kirsty Woodley enough for making my house move as smooth as possible. I was a first time buyer and had no idea what to expect but she was with me at every step of the way, even after completion helping me with post, keys etc... I'd like to thank ALL the team for their help and an extra special thank you to Kirsty for everything she has done for me :)

Emma · 9 June 2016

★★★★★ 1/5

Google

I went today at Witney office to know about a property that I see online, and evebody was too busy to give me some attention, the receptionist even asked any details to be contacted later, she just told me to call for someone and booking an appointment, but there are plenty of people there that could help me. I went there because the good reviews, but it doesn't work to me. I croosed the street and finding a good customer experience in other real state. Feeling disappointed really.

Lilian · 14 March 2022

★★★★★ 5/5

Facebook

I've worked with Jenny, Kate and Lauren at Chancellors on a number of letting properties and they've shown outstanding sense of proficiency. Very good with customer services and have always looked after me as well as tenants I represent. Thanks girls. Keep the good work up!

Jose · 22 November 2016

★★★★★ 5/5

Google

Jake was excellent when showing us around the property as well as being very helpful alongside Kirsty in pushing for an efficient and smooth purchase.

Millie · 14 December 2022

★★★★★ 5/5

Google

Megan was very helpful with helping us book viewings for properties.

Ashlin · 23 May 2025

★★★★★ 4/5

Google

Generally very good, I had a few problems with staff issues at the beginning not due to anyones fault just due to some unfortunate accidents people had had. Robyn then took over the case and from there we had very good communication and her patience in dealing with the seemingly never ending problems was appreciated, we managed to sell and get to completion in 6 months largely thanks to Robyn taking charge and pushing this through for us.

Edmund · 31 July 2014

★★★★★ 5/5

Google

Thanks Kirsty Woodley for being the best estate agent ever! You have been a consummate professional - following through, finding us wonderful buyers, and answering our many (and perhaps annoying:)) questions. The entire Witney office has been fabulous and has made us feel comfortable and well taken care of. We heartily thank you, Kirsty. If you are looking for an estate agent to sell your house- you MUST call Kirsty... Best wishes, Melissa and Craig, happy clients

Melissa · 30 July 2016

★★★★★ 5/5

Google

Great communication, fast, friendly and efficient sales experience. Owen Thomas is knowledgeable, helpful and works hard for both vendor and purchaser. Highly recommend

Emma · 13 January 2023

★★★★★ 5/5

Facebook

Austyn Green is our property manager, he has been so professional and helpful with a recent issue and is always very responsive whenever we have needed him. His customer service is excellent and he is a credit to the company ??

Olivia · 16 August 2019

★★★★★ 5/5

Google

Excellent in communication and regard for humanity. ALL CAN RENT A house with Chancellors.Keep it.Thanks Olivia for making us feel at home.

Bridget · 12 February 2023

★★★★★ 5/5

Facebook

Tom From chipping Norton was easy to deal with, friendly and most of all not pushy!!!! He helped us along the way and made it a lot easier to go through the moving process. Would recommend Tom as well as other members of staff!

Holly · 5 December 2016

★★★★★ 5/5

Google

Stephanie is a credit to the Chancellors team, she has worked hard to help us move between properties with no issues at all.

David · 14 December 2022

★★★★★ 5/5

Facebook

Have been in work contact with Chancellors for the past few months and I have a great experience, never had any problem, Nicola Ferguson is amazing and make communication very efficient and smooth. It's a pleasure to work with them! Highly recommended.

Virág · 10 November 2017

★★★★★ 1/5

Google

Having left my phone number and email address to view a property TWICE and being told they will ring me back, they have not contacted me after nearly a week!! People who SELL through this company should be made aware that they are not sending potential buyers to view your property. All they have done is add me to their mailing list which I DID NOT consent to. I have unsubscribed myself from this. I have not experienced this behavour from other Estate Agents during my time looking for a property.NegativeResponsiveness, Professionalism

Julie · 25 August 2021

★★★★★ 5/5

Facebook

I had Miss Lily Sines dealing with my case. she responded quickly and solved the issue in the best way.. She is very is friendly, supportive, efficient and experienced thanks to Chancellor for including Miss Sines in their team

Tara · 25 September 2019

★★★★★ 1/5

Facebook

I moved into a flat recently and chancellors lied to me about a number of things, my flat is £750 a month plus bills. They said there was heating and gas connected and they lied, multiple times in writing, they also forgot to write in tenancy that they gave my neighbours upstairs a key to my property to access my flat whilst I'm out, they lied about this over and over again until the neighbours actually locked me in my own flat because they 'arent comfortable with my background and me being on benefits' (one of the male students was caught peering through my window as I changed and weirdly chancellors have tricked me and caused me to be completely suicidal due to what they have done to me, I got this place in seek of refuge and chancellors EXPLOITED me.

Graham · 4 May 2021

★★★★★ 1/5

Facebook

We had a viewing booked on a property in chalgrove 2 weeks ago - we had arranged childcare and were on our way to the viewing to then receive a phone call from the branch saying the viewing was cancelled as the property was already under offer and had been for over 2 weeks - when I asked why they accepted our viewing request they couldn’t give me an answer. Over the next couple of days I phoned up multiple times about visiting other properties they were listing, and was always told “I’ll get someone to call you back”. Never heard anything. Would absolutely avoid this estate agency. Totally unreliable and unprofessional and wasted lots of our time. Luckily we’ve found a gorgeous new home with another agency

Abbie · 4 May 2021

★★★★★ 1/5

Facebook

Didn’t have the best experience with these agents was interested in a property that has been withdrawn! But was interested before the property was withdrawn but i called them countless of times to arrange a viewing with no luck ??

Joshua · 16 January 2018

★★★★★ 5/5

Facebook

Jayne Morris - Jayne first dealt with the letting of my house when she worked in Kington Office but then she moved to Chancellors head office but I am very pleased she is still looking after my property as I am more than happy with how professional and courteous Jayne is. Any matter arising with regards to my property is always dealt with immediately and I know I can rely on Jayne.

June · 19 October 2017

★★★★★ 1/5

Facebook

My review is specific to the lightwater branch. Bad mannered, unprofessional and incompetent are the words I would use to describe the staff. They found me buyers back in June who have still not signed their contracts along with the buyer at the bottom of the chain. There are 4 others in the chain above and we have all signed and are ready to exchange contracts. The managers have not replied to the last 2 emails I sent asking them to get this resolved. The whole process since signing up with them has been far from satisfactory. Wrong price on the house, wrong details and a complete disregard for me as a customer. The manager, in particular, seems to think it is beneath her to deal with customers once they have signed up. I have never dealt with a company before who refuse to answer emails from their customers. My job involved dealing with estate agents and in 15 years I never came across behaviour like this. I wish I never signed up with them.

Mary · 22 February 2021

★★★★★ 5/5

Google

Very friendly with a fully guided tour followed by plenty of time to explore more ourselves. Anwsered every question possible and organised for a call back when they had found out the answers to any of the questions they didn’t have the answers for too.

Jack · 25 June 2024