Trusted Agent profile · Witney
★★★★★
2,075 reviews across 2 platforms
26-28 Corn Street, Witney, OX28 6BL, OX28 6BL
Part of Andrews, see every office.
Andrews's office in Witney, at 26-28 Corn Street, is rated 4.8 out of 5 across 2,075 reviews on two platforms, including 81 Google reviews rated 4.3.
Tell us what you need and we'll put you in touch. Andrews Witney hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Witney.
Every review we hold for the Witney office, from every platform, shown as written. First names only.
5/5
TrustpilotExcellent
I am a first time buyer and was quite anxious and unsure about the process but Emma Mussert from the Bear Flat branch was incredibly helpful. She was always really quick to respond to any calls or emails and explain everything, and helped the purchase to go smoothly. I am really grateful for all the assistance.
5/5
TrustpilotI met this particular lady,Nicole,she…
I met this particular lady,Nicole,she has this endearing quality...she is polite and made her explanations so simple ..
Hi Eunice, thank you so much for your feedback. It certainly sounds like Nicole made a good impression, brilliant to see that she was so helpful in your dealings with us. Thanks again, Rhys
1/5
GoogleAs a family who have been renting homes for many years, these are by far the WORST letting agent we've dealt with, and they didn't even manage the property we rented! Our private landlords purely used them for contracts and signing which at first was fine. We then lived in the property for ~5yrs happily. Every single communication with Andrews was made difficult. Their fees are ridiculous (£120 to reprint the same contract and sign it....seriously?) and the staff unfriendly and unhelpful. We have NEVER had issues with deposits, and tbh we didn't this time either, but it took Andrews nearly 15 business days to get the deposit back to us and getting a response from them was like getting blood out of a stone. We would contact the landlord to check he was happy, which he was. Then contact Andrews to confirm to which they would blame someone else for not telling them something and promising they would get back to us. Low and behold, 3 days pass and nothing. Eventually they confirmed all was signed off and it still took them nearly five days for the money to be returned to us. Utterly ridiculous. I would recommend avoiding this agent if at all possible.
5/5
TrustpilotPositive and professional experience
Jennifer who managed our property was very helpful getting any issues resolved promptly.
Hi Hugh, amazing to see that Jennifer has been on hand to sort any issues for you effectively and efficiently! Thank you for sharing your experience, we know Jennifer will really appreciate seeing your feedback. Thanks, Rhys
5/5
TrustpilotPrompt replies to my emails
Thank you, Norman! We're glad to hear you appreciated our prompt responses. Your satisfaction is important to us!
5/5
TrustpilotThey are very professional and helpful
They are very professional and helpful. I worked with Tracy and she is very supportive and understanding.
5/5
TrustpilotReliable and helped out when even they…
Reliable and helped out when even they could.
Thank you for taking the time to leave us a review! Thanks, Rhys
5/5
TrustpilotGreat agent
Junior was really friendly and understanding - a great agent
5/5
TrustpilotSupportive team from start to finish
Supportive team from start to finish. Highly recommended them.
Hi Mandy, thank you for your five star review. Fantastic to see the team have provided you with excellent support and I am so glad they were able to help. All the best, Laura.
5/5
TrustpilotNancy was exceptional and gave us much…
Nancy was exceptional and gave us much more info than any other agent has given before!
5/5
TrustpilotGreat service very helpful
Thank you, Trevor! We're thrilled to hear you had a great experience with our service. Your kind words mean a lot to us!
5/5
TrustpilotTara Darling Andrews Lettings
I have been dealing with Andrews Lettings for many years now and one particular team member, Tara Darling, stands out as she has proved to be an invaluable asset to the Andrews group. She’s a fantastic ambassador and true consummate professional. I would like to take this opportunity to thank her for her many years of excellent customer service.
5/5
TrustpilotSmooth and easy always great to have…
Smooth and easy always great to have Andrews helping out when ever possible they have a great team
Hi Naomi, thank you for the fantastic five star review. Great to see the team were on hand to help you out throughout your dealings with us, thanks again, Rhys....
1/5
GoogleI appreciate estate agents don't do much. Especially in the rental market. Sometimes I just wish they could pretend they know what they are talking about. I don't know about you but I prefer being wined and dined before I have my trousers pulled down, unfortunately Andrews haven't heard of foreplay. We were shown around a house this weekend and the agent didn't know if we had a parking space, didn't know what council tax band the house was and couldn't even let us into the back garden but still thought it was appropriate to get us to sign a form to hold the property. Don't get me wrong your all pretty useless, I was lucky enough to be shown around about 8 different properties at the weekend by 4 different estate agents and none of you seemed to know the difference between a window and a door, but Andrew's was by far the worse.
5/5
TrustpilotMy agent
My agent, Janine proved an excellent representative, who continually kept me updated with the progress of the sale.
Hi Steve, thank you for the five star review and for recognising Janine's efforts. Keeping everyone in the loop on all sides in crucial when selling/buying so it's great to see we delivered updates regularly for you throughout the process. Thanks, Rhys
5/5
TrustpilotNicole helped us book our AMS…
Nicole helped us book our AMS appointment and was very helpful at answering any questions we had.
Hi Josh, thank you for the five star review, great to see that Nicole was able to assist you and it's really pleasing to see that she positioned our mortgage adviser too! We hope both conversations gave you an insight into your options, allowing you to make an informed choice moving forward! Thanks, Rhys
5/5
TrustpilotProfessional, helpful advice...
Great support from Shannae...
Hi Annie, thanks for sharing your experience with us.
5/5
TrustpilotGreat
Great. Good service I got from Issy
Hi Chikamma, thank you for the five star review, amazing to see you received great service from Issy. I am so glad she was able to help and all the best, Laura.
5/5
TrustpilotJanine Derbyshire's fast and successful…
Janine Derbyshire's fast and successful assistance /solutions to our concerns
Hi Lyka, thank you for the five star review. Great to see that Janine has been able to assist you with anything required so far. Thanks again, Rhys
5/5
TrustpilotVery helpful and friendly service
Lisa looked after us brilliantly providing a helpful, friendly and responsive service throughout.
Hi Andy & Louise, we really appreciate the feedback and we know Lisa will be too! Thanks, Rhys
5/5
TrustpilotShe was very helpful
Hi Sana, thank you for the review. Amazing to see you had all the help you needed. Thanks again, Rhys
5/5
TrustpilotProfessional
Professional, friendly and helpful.
Hi Eva, thanks for the five star review!
5/5
TrustpilotExcellent Services
Mr. Connor Edney gave us the excellent service, as ontime and prompt communications services. I am deeplyappreciated.
Hi there, thank you for taking the time to write us a five star review and giving a shout out to Connor. Really glad to hear he provided you with excellent service and he was there whenever you needed him. All the best for the future, Laura.
5/5
TrustpilotVery satisfied with the service I received
The Agent was punctual, respectful and patient.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Andrews Witney hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Witney.
