Trusted Agent profile · Witham
★★★★★
329 reviews across 3 platforms
64, Newland Street, Witham, CM8 1AH
Fenn Wright's office in Witham, at 64, is rated 4.7 out of 5 across 329 reviews on three platforms, including 112 Google reviews rated 4.9.
Every review we hold for the Witham office, from every platform, shown as written. First names only.
5/5
TrustpilotProfessional, reliable and hardworking team
I have consistently received an excellent service from all the team at Fenn Wright. A special mention for Sarah, Regan T and Nathaniel at the Colchester branch (Lettings)Always positive, friendly and helpful when providing advice or organising property maintenance on my behalf.I have used Fenn Wright for both selling and renting properties and more than happy to recommend.
5/5
TrustpilotHouse Sale
Kirsty did a brilliant job in getting the sale over the line to meet our preferred completion date and keeping us in the picture throughout the sale process.
5/5
TrustpilotFenn Wright
Fenn Wright, Ipswich assisted me with me with selling my property and were superb. From Chris valuing and then marketing, and the team generally through the marketing process to Debbie who pushed and pushed to get us exchanged. The whole team were super helpful, supportive and empathetic during a very stressful time. I cannot rate them highly enough to sell your home!
5/5
GoogleI cannot praise the services of Amy at Fenn Wrights , Witham enough. She has gone far and beyond her duty for us and has ‘battled’ on our behalf from start to finish . It’s a real shame more people don’t have the same professional and caring attitude as her, the buying and selling process would be a lot easier if they did. Thank you for everything Amy .PositiveProfessionalism
Hi Alison, thank you for your fantastic feedback which has been passed on to Amy and the team. Thank you, Caroline
5/5
GoogleKnowledgeable and helpful with great customer service. Currently selling our flat through the Witham branch of Fenn Wright and the service has been exemplary. Our main point of contact has been Chloe, who has been an absolute delight throughout the entire process.
Hi Curtis, many thanks for your fantastic review which has been passed to Chloe and the team at Witham. Thanks again, Stella.
5/5
GoogleVery good communication. Our buying process went smooth thanks to communication from the agent, his name is Luke. He made sure the solicitors from both parts were up to date even though they failed to communicate among them. He was always in touch and updated us on every step of the process.
Hi Alex, many thanks for your fantastic review for Luke which has been passed to the team at Witham. Thank you, Stella
5/5
TrustpilotI would like to say that Kirsty at…
I would like to say that Kirsty at stanway is absolutely amazing , she was the one to call me to let me know about a house I loved was back on the market . Getting my house is all down to Kirsty and her amazing support .
1/5
TrustpilotDisappointed
Very disappointed with recent contact with branch in Essex. Enquired about a property and was told it was sold so my questions were not answered. In the next 2 weeks the property came back on the market and yet no one thought I was hot enough a sales lead to be contacted again. Very poor organisation and sales technics especially as I was very interested in the property concerned. Wouldn’t engage with them for a property again due to lack of attention to detail.
5/5
TrustpilotExcellent service from beginning to…
Excellent service from beginning to end. Chris was professional and very factual, and had good advice about the area. Shannon went above and beyond constantly throughout the tricky process of a large chain, keeping everyone informed and facilitating everyone involved. Highly recommended and I wouldn’t use anyone else.
5/5
GoogleGeorgia is fantastic ! She was great at negotiating a sale and got us top money for our house, thanks fenn wright and especially Georgia
1/5
TrustpilotAvoid at all costs
Don’t think I’ve ever bothered to write a negative review about anything before but this is well needed. I rented a property through this company for two years and it was the worst experience ever. They never dealt with a single issue I raised promptly, they made my end of tenancy exit hell, their constant lack of communication resulted in me ending up out of pocket despite me requesting information for end of tenancy information two months prior to which I had no response. They were extremely efficient at communication when they were collecting funds and other issues that benefited them but conveniently ignored my plea for action due to having to throw away half of my furniture due to mould damage from internal walls (this was not the first mould related issue I had raised about this property). The two young lads I spoke to on the odd occasion are the only reason I wouldn’t plea for this review to have 0 stars. I have requested contact information for HO in order to raise a formal complaint. Horrific company and will never be using them again.
5/5
GoogleThe experience I received from Fenn Wright in witham was great from start to finish. I would especially like to thank Louise she went above and beyond to keep my sale on track and to make sure we hit our vital completion date. A great team who I cant thank enough for what they done for me and my family.
5/5
TrustpilotFantastic experience with Fenn Wright…
I cannot recommend Fenn Wright’s highly enough. From the perspective of a buyer, they’ve been nothing short of brilliant. They’ve managed my expectations clearly throughout the whole process, from offer to completion. And, what would normally be viewed as a fairly stressful experience, the conveyancing process has been smooth sailing throughout. In particular, Kirsty King, who has been in weekly contact with status updates and actions, as well as managing all parties involved. She’s really gone above and beyond to help the process through to completion, and her knowledge, experience and willingness to help is a credit to Fenn Wright’s. I would have absolutely no hesitation buying again through Fenn Wright, or indeed listing through them.
5/5
TrustpilotThank you Fenn Wright
To begin with we were disappointed that we had so few interested parties and felt that maybe more could have been done to promote the property.
5/5
GoogleThe customer service provided by Fenn Wright is outstanding. From the initial valuation to completion we were always kept informed and it was down to the persistence of Martina that we got there in the end. All this was done in a polite and friendly manner. Martina is a credit to the company. Thank you.
5/5
TrustpilotKelsey has been really supportive to me…
Kelsey has been really supportive to me through the whole process and kept me in the loop with anything she can, as well as pushing the chain along. Appreciate your help
5/5
GoogleAfter a very traumatic and trying time we have finally exchanged and have a completion date. We cannot praise Kirsty King enough, throughout the whole process she has been with us the whole way through, always on the end of the phone reassuring us and has been very professional.
Hi Alan, many thanks for your fantastic feedback which has been passed to Kirsty and the team at Witham. Thank you, Stella
5/5
TrustpilotFrom Start to Finish
From Start to Finish , we were kept up to speed with updates / sales details and viewings , Paul , Jo, Naomi and team helped the best they could
1/5
TrustpilotIpswich team the worst
Ipswich team the worst After viewing a property / signing contract , ready to move in I’ve been phoned to be told the flat is gone and the reason is due to agents misunderstanding ( other agent rent the flat to someone else already ) . After the phone call ends I receive an email from them saying the tenancy application offer has been cancelled subject to contract and references …On top of that I’ve already contacted them several times to refund the holding deposit with no answer .. just stay away from this unprofessional “agents “ . Waste of time and headache
5/5
TrustpilotHouse sale progression
Kirsty kept us informed throughout the process as well as managing our expectations! A big thank you to a lovely lady.
5/5
GoogleHad a great experience renting through Fenn Wright over the last 2 years. All staff have been great, specifically Mel Rowlands who has helped us recently with our rental.
Hi Anna Marie, many thanks for your review which has been passed to Mel and the property management team. Thank you, Stella
5/5
GoogleGreat agency to deal with. Georgia is SO friendly and helpful. Always smiling and full of energy. GREAT SERVICE.
5/5
GoogleExcellent service. Chloe has been very helpful and professional with getting our flat on the market promptly and efficiently.
5/5
YellTop class customer Service
Matt was very professional and extremely helpful always returning our calls and emails as soon as he could he was actually more helpful than our own estate agent, so we’re very grateful for all his hard work , he went that extra mile to get us in our new home ,
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Fenn Wright's Witham office has 329 reviews across three platforms: 112 on Google, 45 on Yell, 172 on Trustpilot (across the whole business).
Fenn Wright Witham is rated 4.7 out of 5 across all 329 reviews, and 4.9 out of 5 on Google from 112 reviews.
Fenn Wright Witham, 64, Newland Street, Witham, CM8 1AH.
