How many reviews does Beresfords Lettings have?

Beresfords's Witham office has 932 reviews across two platforms: 185 on Google, 747 on Trustpilot (across the whole business).

What is Beresfords Lettings's rating?

Beresfords Lettings is rated 4.6 out of 5 across all 932 reviews, and 4.6 out of 5 on Google from 185 reviews.

Where is Beresfords's Witham office?

Beresfords Lettings, 29 Newland Street, Witham, CM8 2AF.

Trusted Agent profile · Witham

Beresfords Lettings reviews in Witham

4.6

★★★★★ Excellent

932 reviews across 2 platforms

29 Newland Street, Witham, CM8 2AF

Part of Beresfords, see every office.

Beresfords's office in Witham, at 29 Newland Street, is rated 4.6 out of 5 across 932 reviews on two platforms, including 185 Google reviews rated 4.6.

4.6 / 5

185

Reviews on Google

This office

747

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Witham office, from every platform, shown as written. First names only.

1/5

Google

Wouldn't use this agency ever again. Customer service??? What customer service? "All the gear - no idea"

D · 18 June 2019

Agent replied · 16 June 2024

It is very disappointing to see your 1 star review. I am sorry to hear of your less than satisfactory experience with our Witham office and apologise that our service did not meet expectations. As a business, we invest significant time into training with a view to delivering consistently high levels of customer service. We will use your feedback to move the business forward, so that all of our future customers receive the best customer experience. Please feel free to contact me with more information whereupon I will be more than happy to discuss the situation. Alison Horsley Customer Service Manager A.Horsley@beresfords.co.uk

5/5

Google

Friendly, efficient, professional

Stephen · 17 June 2022

Agent replied · 16 June 2024

Hi Stephen Thank you for taking the time to provide a 5-Star rating. I am pleased that your experience with our team in Witham was positive and the service provided was both professional and efficient. Steven Bond Managing Director, Residential Lettings

5/5

Google

Beresfords are professional and courteous. I’m on their mailing list which means that I get to see houses before they appear on RightMove and they proactively contact me about potential properties.PositiveResponsiveness, Professionalism

Janine · 17 June 2022

5/5

Trustpilot

Very efficient and helpful

Very efficient and helpful, have just rented a house though Beresfords.The whole process very was very smooth, friendly and helpful staff!Would definitely recommend this company.

Lisa · 20 October 2022

5/5

Google

Helpful staff with a good service

Maria · 17 June 2020

Agent replied · 16 June 2024

Hi Maria, Many thanks for the 5 star review for our Witham office. We very much appreciate you taking the time to share your experience and look forward to assisting you again in the future. Alison Horsley, Customer Services Manager.

5/5

Google

great service not pushy and very friendly

Chris · 18 June 2019

Agent replied · 16 June 2024

Chris, Thank you for taking the time to provide a 5-Star rating. I am pleased that your experience with our lettings team in Witham was positive and the service provided was friendly. Steven Bond Managing Director, Residential Lettings

5/5

Google

Always welcoming and very helpful 🙂 …

Kayley-Ann · 18 June 2019

Agent replied · 16 June 2024

Thank you for taking the time to provide a 5-Star rating. I am pleased that your experience with our lettings team in Witham was positive and the service received was welcoming and helpful. Steven Bond Managing Director, Residential Lettings

5/5

Trustpilot

Very pleasant

Very pleasant, knowledgable and professional staff who keep on top of matters and push things along effectively. The valuation was more accurate than other agents.

Mr · 26 June 2022

5/5

Google

Very helpful. Great.

Sharon · 17 June 2020

Agent replied · 16 June 2024

Hi Sharon, Many thanks for the 5 star award for the team at our Witham office, it is much appreciated. I am really pleased that your experience with the office was positive and thank you for taking the time to submit your review. We look forward to assisting you again in the future. Alison Horsley, Customer Services Manager

5/5

Google

Brilliantly quick, helpful and effective.

Scott · 18 June 2019

Agent replied · 16 June 2024

Scott, Many thanks for taking the time to leave a 5 star review on our company via Google. Steven Bond Managing Director, Residential Lettings

5/5

Trustpilot

A very professional and helpful…

A very professional and helpful service, particularly from Lyn Ray and Lauren Wilson. Very friendly and reassuring.

Julie · 19 October 2022

5/5

Google

Unbelievable service, second to none. Alice & Christine at the Witham Branch are the most pleasant, approachable and helpful people I have come across in a very long time.

Karen · 18 June 2019

5/5

Google

Rating only, no written review.

Nikola · 10 April 2026

Agent replied · 16 April 2026

Hi Nikola, Many thanks for the 5 star award for the team at our Witham office. It is pleasing to know you were impressed with the level of service you received and we appreciate you sharing your experience. Alison Horsley, Customer Service Director

5/5

Google

Rating only, no written review.

Paul · 2 April 2026

Agent replied · 16 June 2024

Hi Paul, Many thanks for the 5 star award for the team at our office in Witham. We look forward to assisting you again in the future. Alison Horsley, Customer Services Manager

5/5

Google

Rating only, no written review.

Rachel · 19 March 2026

5/5

Google

Brilliant from start to finish , can’t fault them , joe was superb , very professional and kept me updated continuously.

Sue · 17 June 2020

5/5

Trustpilot

Very professional

Rating only, no written review.

, , · 24 February 2026

5/5

Google

Joe Trigg - best person ever in Beresfords. I give 5 stars but it should be option 10. Many Thanks

Jackson · 17 June 2020

5/5

Trustpilot

Thanks

ANTHONY · 24 December 2025

5/5

Trustpilot

Prompt Service

Rating only, no written review.

ATM · 22 December 2025

5/5

Trustpilot

Beresfords Ms Julia Dexter

TERRY · 23 September 2025

5/5

Trustpilot

very helpful and friendly

Rating only, no written review.

Cherry · 9 December 2024

Agent replied · 26 December 2024

Hi CherryThanks for your positive feedback following your recent dealings with our local lettings team. We all very much appreciate your 5-star rating.Steven BondManaging Director - Residential Lettings

5/5

Trustpilot

A lovely experience every time!

Rating only, no written review.

Natalie · 4 December 2024

Agent replied · 26 December 2024

Hi NatalieThanks for your feedback and I am pleased that you have had a positive experience whilst dealing with us on a number of separate occasions.Steven BondManaging Director - Residential Lettings

5/5

Trustpilot

Great service

Jack · 22 November 2024

Agent replied · 26 December 2024

Hi JackJust a brief response back from me to thank you for taking time out to provide us with your feedback following your recent dealings with our lettings team.Steven BondManaging Director - Residential Lettings

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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