Trusted Agent profile · Witham

Beresfords Lettings reviews in Witham

4.6

★★★★★ Excellent

963 reviews across 2 platforms

29 Newland Street, Witham, CM8 2AF

Part of Beresfords, see every office.

Beresfords's office in Witham, at 29 Newland Street, is rated 4.6 out of 5 across 963 reviews on two platforms, including 216 Google reviews rated 4.7.

Google logo

4.7 / 5

216

Reviews on Google

This office

Trustpilot logo

747

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Witham office, from every platform, shown as written. First names only.

5/5

Trustpilot

Very professional service

Very professional service. Excellent communications. Courteous and attentive. Quick to respond and follow up.

Sue · 7 October 2024

Agent replied · 28 October 2024

Hi SueThank you for posting your review.It is pleasing to read that you have found us to be professional and quick to respond to any queries you may have had. We all very much appreciate your 5-star rating.Steven BondManaging Director - Residential Lettings

5/5

Trustpilot

Great help with a Tenant dispute

Had Problems with Tenants leaving property in a v.poor condition and needed to go to a tribunal which Kate navigated successfully to a great outcome financially.

Chris · 1 March 2024

Agent replied · 12 June 2024

Hi ChrisThanks for feedback. Despite you experiencing some issues with your tenants I am pleased that Kate assisted you effectively and that you received a positive outcome following an independent adjudication.Steven BondManaging Director - Residential Lettings

5/5

Trustpilot

Polite and constructive response

Polite and constructive response. Dealing with negotiation to landlord.

Edita · 17 December 2024

Agent replied · 26 December 2024

Hi EditaThanks for the feedback. I am pleased that you found the approach of our lettings team both polite and professional and that your renewal negotiations were handled in a constructive manner by our staff.Steven BondManaging Director - Residential Lettings

5/5

Trustpilot

Great Smooth Process

The process of letting the property was very smooth and agents made sure we are in the loop with everything. Would definitely recommend to others.

Marta · 19 March 2024

Agent replied · 12 June 2024

Hi Marta,Thanks for your feedback. I am pleased that you found the application process was smooth and that our personnel kept you updated throughout. I know our staff will be very grateful for your kind words and it is great that you would recommend us to others.Steven BondManaging Director - Residential Lettings

5/5

Google

In line with my past experiences, Beresfords have been extremely helpful. As a Landlord, I found Danny to be very professional and dealt promptly with all my communications. I would strongly recommend the services of Beresfords.

Maria · 17 June 2023

Agent replied · 16 June 2024

Hi Maria Thanks so much for posting your recent review. I was pleased to read that as a returning customer you have been happy with the service provided to you by Danny and the rest of the lettings team in Witham. I know they will all be very appreciative of your kind words and it is great that you would recommend us to others. Steven Bond Managing Director - Residential Lettings

5/5

Google

I would like to thank Oliver Beavis for his professional approach and his expertise. I will definitely be buying my next home with the help of Oliver and his team at Witham in the next few months. Thankyou once again.

Julie · 17 June 2020

5/5

Trustpilot

Very helpful and efficient always had…

Very helpful and efficient always had time to talk things through Thank you

MRS · 26 September 2024

Agent replied · 28 October 2024

Hi SuzanneWe very much appreciate your kind words and 5-star rating.Steven BondManaging Director - Residential Lettings

5/5

Google

Very good job all round very professional and I felt like I was being looked after and I got the apartment I wanted

TheSid · 18 March 2024

Agent replied · 16 June 2024

Thanks for your recent feedback. Pleased to hear that you were impressed with the service provided by our lettings team at Witham and that they remained professional throughout. Steven Bond Managing Director - Residential Lettings

5/5

Trustpilot

Great service indeed

Great service indeed. The process was so fast and smooth!

Evi · 30 October 2024

Agent replied · 26 December 2024

Hi EviThanks for the feedback and I am so pleased that you found the process easy and were impressed with the service overall.Steven BondManaging Director - Residential Lettings

5/5

Trustpilot

letting

the company are very friendly helpfull and nothink is to much trouble for them.

Ian · 25 August 2024

Agent replied · 28 October 2024

Hi IanThanks for your feedback. I’m pleased that you found our staff both friendly and helpful.Steven Bond Manging DirectorResidential Lettings

5/5

Trustpilot

Extremely quick and helpful!

Both James on the viewing and Kris on the move in were extremely lovely and very helpful!

Katie · 2 July 2024

Agent replied · 24 August 2024

Hi KatieThank you for your feedback regarding both James and Kris in our lettings department at Chelmsford. I am pleased everything progressed successfully to completion and hope you enjoy your time in the property.Steven BondManaging Director - Residential Lettings

5/5

Google

Very quick responses and constant updates. A great service.

Nathan · 8 November 2024

Agent replied · 11 December 2024

Hi Nathan I am pleased that you have been satisfied with the service provided to you by our lettings team in Witham. We are all very grateful for your 5-star rating. Steven Bond Managing Director - Residential Lettings

5/5

Google

Our tenants in a managed property ended their tenancy to move abroad recently. The whole process from check out of old tenants, finding new tenants, detailed inventory and moving in went seamlessly, with the property only vacant for one week. Very good service, thanks.

Ed · 17 June 2022

Agent replied · 16 June 2024

Hi Ed Many thanks for your positive feedback. I am pleased that everything proceeded seamlessly and that you were happy with the service provided by our lettings team in Witham. Steven Bond Managing Director - Residential Lettings

5/5

Trustpilot

We were very pleased with James A’s…

We were very pleased with James A’s service, very professional and customer oriented. We would gladly recommend him to anyone looking for a nice house and high class customer service.

Dragos · 26 September 2023

Agent replied · 12 June 2024

Hi Dragos,Many thanks for taking the time to post your review. It is great to read that you have been happy with the service provided to you by James and the rest of our lettings team at Chelmsford, and it is great to hear that you would not hesitate in recommending us to others.Steven BondManaging Director - Residential Lettings

5/5

Trustpilot

Having to move every year in the last…

Having to move every year in the last couple of years was difficult, but this year was the easiest, mostly because of Beresfords, which have been so helpful. I will definitely work with them again!

Adrian · 5 May 2023

Agent replied · 12 June 2024

Hi Adrian,Thanks so much for the positive feedback. I was pleased to read that everything went through for you with ease and that our local lettings team assisted you effectively throughout the process.Steven BondManaging Director - Residential Lettings

5/5

Trustpilot

I had a pleasant experience dealing…

I had a pleasant experience dealing with Beresfords who advertised my property for a new tenant. Cameron, the agent who was dealing with me, was professional, friendly and kept me up-to-date throughout the whole process. He was efficient and successfully found me a new tenant!

Aman · 11 April 2022

Agent replied · 12 June 2024

Hi AmanThanks for your recent feedback. I was pleased to read your comments regarding Cameron and that you found him professional and friendly. It is great that we have found a new tenant for you and we are all very grateful for your 5-star rating.Steven BondManaging Director - Residential Lettings

5/5

Google

I would like to thank Joe Trigg and Christine, you both were amazing.You dealt with our house very professionally. Joe Trigg is a really helpful person! This is the best real estate company with well trained expert agents!

Pesta · 17 June 2020

5/5

Trustpilot

6 month house check

Lovely lady, very efficient, and a lovely personality 5 stars

Jacquie · 15 October 2024

Agent replied · 28 October 2024

Hi JacquieThanks for your recent feedback. I am pleased that your recent experience of dealing with us has been positive and we are very grateful for your 5-star rating.Steven BondManaging Director - Residential Lettings

5/5

Trustpilot

very good service

very good service, all stuff very helpful.

Jolanta · 29 November 2024

Agent replied · 26 December 2024

Hi JolantaI am pleased that you were impressed with the service provided to you during your recent dealings with us and that all staff that you came into contact with were helpful.Steven BondManaging Director - Residential Lettings

5/5

Trustpilot

They all great they helped me a lot…

They all great they helped me a lot with the property they the best estate agents i ever had.

Miri · 10 May 2024

Agent replied · 12 June 2024

Hi MiriThanks so much for taking time out to provide us with your positive feedback following your recent dealings with our local lettings team.Steven BondManaging Director - Residential Lettings

4/5

Trustpilot

I had a difficult tenant which…

I had a difficult tenant which Beresfords helped me with through to obtaining vacant possession and then letting the property again. Particular thanks goes to Eleanor Scott for her help.

Nigel · 5 September 2023

Agent replied · 12 June 2024

Hi Nigel,I just wanted to reply personally to thank you for taking time out to provide us with your feedback. Pleased to hear that Eleanor assisted you effectively with a difficult situation and it is great that we have managed to re-let your property again.Steven BondManaging Director - Residential Lettings

5/5

Trustpilot

Have had a brilliant experience with…

Have had a brilliant experience with Beresford in the last 5 years, nothing was too difficult for Lauren Johnson Marla and Karen Elliott‑Weare, Lettings Manager to resolve. 5 star customer service.

Eloho · 7 August 2023

Agent replied · 12 June 2024

Hi ElohoMany thanks for your recent feedback. It was great to read that we have been working with you successfully for the last five years and I am pleased that our lettings team based in Upminster continue to deliver for you at the level required. I know they will be very grateful for your positive feedback, as we all are for your 5-star rating.Steven Bond - Managing Director Residential Lettings

5/5

Google

Oliver - a great estate agent. He was at the end of the phone at all times, happy to help and a delight to deal with. He sold my house for a great price, very quickly and kept me updated with solicitor updates. I would recommend anyone to deal with Beresfords and Oli

K · 17 June 2020

Agent replied · 16 June 2024

Thank you for the 5 star award for Oliver at our Witham office. We really appreciate you sharing your experience with us. I am pleased you were impressed by the level of service provided by Oliver and will pass your kind comments on to him. Thank you for the recommendation, we look forward to assisting you again in the future. Alison Horsley, Customer Services Manager.

5/5

Trustpilot

This RECENT experience gets a 5 star…

This RECENT experience gets a 5 star from me because I happened to get the help of 'James' who quickly resolved my query in a polite and responsible fashion.

W · 12 September 2023

Agent replied · 12 June 2024

Hi W R,This is just a brief response to thank you for taking time out to provide us with your feedback. I am pleased James resolved your recent query in a polite and responsible fashion. We all very much appreciate your 5-star rating.Steven BondManaging Director - Residential Lettings

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