Every review we hold for the Wirksworth office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI recently sold my mothers property through Grants of Wirksworth, and have nothing but positive things to say about the whole experience. From the first valuation from Shaun, through all the marketing, negotiation and closing via Kerry and Colleen, the whole process was absolutely flawless. Above all, the regular and clear communication made the whole process as stress free as possible. Unreservedly recommended, and very good value too!PositiveResponsiveness, Quality, Professionalism, Value
Chris · 25 August 2021
Agent replied · 28 July 2023
Thanks Chris, the team here at Grant's very much enjoyed working with you. Best wishes for the future, regards, Shaun and The Team
★★★★★ 5/5
GoogleThanks to Kelly and the team at Grants - all were brilliant to work with throughout the whole buying process. Very efficient, friendly and great at keeping me up-to-date. Highly recommend.
Fiona · 28 December 2023
★★★★★ 5/5
GoogleLovely Estate agents who still offer the personal touch to your Derbyshire property sale and they keep good levels of communication going between all parties at all times! I have sold two properties this year using Grants and everyone in the office is a pleasure to deal with; they efficiently got my properties onto the market took good photos and videos making a clear set of details available on Right move too.
Fiona · 26 April 2024
★★★★★ 5/5
GoogleSmooth house purchase made recently with Grants. Colleen was there every step and made the whole process less stressful with her help and support. Kerry kept me updated and liaised with solicitors to shorten conveyancing period. Very professional company with lovely, warm staff. Thanks so much.
Lisa · 28 July 2022
★★★★★ 5/5
GoogleVery happy with the team at Grants who provided friendly reliable and professional service throughout the sale process. Would certainly recommend Grants to others thinking of selling a fine Derbyshire property.
Andrew · 12 November 2023
★★★★★ 5/5
GoogleBrilliant service and staff. Cannot thank Sean, Kerry, Lyn, Nicola and Colleen enough. Shall miss the banter.PositiveResponsiveness, Quality, Professionalism, Value
Alby · 25 August 2021
Agent replied · 28 July 2023
Thank you Alby, best wishes for the future, regards, Shaun & The Team
★★★★★ 5/5
GoogleAll the colleagues in Grants were very professional and ensured we had a smooth process from first seeing the house through to completion and pick up of the keys. They kept us informed of progress and also provided contacts as necessary. Would highly recommend
Sarah · 28 July 2022
★★★★★ 2/5
GoogleBearable experience but only just. It was hard to understand exactly who they were working for during the sale process. It didn’t feel like it was me. Annoyingly interfering at times. The property listing was strewn with errors with no desire from whoever to correct.
Chris · 12 November 2023
Agent replied · 26 November 2023
Dear Mr Harrison,
I'm disappointed that you haven't been able to return my calls or reply to my email requesting a chat about the 2 Star Review that you awarded us at the weekend.
As I'm sure you're aware, businesses like mine rely heavily on their reviews, and your rating and comments were extremely disappointing.
I would have welcomed a discussion about your thoughts on our service before you went public. (I do appreciate that you have every right to say what you think, however!). Thankfully, our rating of 4.9 (Averaged from 195 of our previous clients) remains intact. Taking your comments individually:
1. "It was hard to know exactly who they were working for during the sales process". From my perspective, we valued your home accurately and despite only having one viewer (given the difficult market experienced this year), we were able to encourage them to increase to a full asking price offer. I also recall us having to persuade you to accept their offer despite them not being 100% cash buyers. On reflection, this was extremely good advice I'm sure you would agree. Once the sale process was underway, it was of the utmost importance to also meet the needs of your buyers and the chain below, in achieving specific deadlines. Although you perhaps perceive this as focusing on the purchaser's interests, experience has taught us that it's imperative to try and meet the needs of purchasers and all parties in a chain in order to bring a sale to a successful conclusion. The market is fragile at the moment and buyers' confidence is low, so chains can easily break down if not nurtured.
2. "Annoyingly Interfering At Times" - I'm assuming that you're referring to Kerry Grant, our Sales Progressor, who was instrumental in dealing with your buyers, the chain below them and the suite of solicitors involved in the transaction. There was pressure from the bottom of the chain to complete the sale in perhaps a shorter than anticipated time. You had already purchased a property and so, given the fact that you hadn't mentioned your annoyance, we assumed that you were happy to be contacted on a regular basis and to have someone liaising with all parties.
3. "The property listing was strewn with errors with no desire from whoever to correct" - I have to say that this comment was particularly upsetting for the person involved in creating your brochure which was subsequently approved by yourself, only to make one suggestion of an amendment (which was acted upon) before you authorised us to go live with the property advertisement. There is no record of any other conversation about your details with her or any other member of the team here. I have since then reviewed the details and cannot see any errors .... perhaps you can clarify what you were referring to in this comment.
In summary, I'm not aware of anything in this transaction that should cause you to give such a negative review. We achieved a good price for your home in a difficult market, and saw it through to completion in a very acceptable timeframe and I'm confident that my team would have been courteous and helpful to you throughout.
I would be grateful if you could re-assess your rating of us or, preferably, remove it as it would appear wholly unjust.
I look forward to hearing from you.
Yours sincerely,
Shaun Grant
★★★★★ 5/5
GoogleI can't recommend Grants highly enough , from the start of our buying experience till the conclusion they were absolutely fantastic. Nothing was too much trouble and all the staff were super friendly , helpful & professional
Mick · 28 February 2023
★★★★★ 5/5
Google3rd time we have used Grants, excellent support and very friendly team
Mark · 4 March 2026
★★★★★ 5/5
GoogleWho knew selling a house could be such a smooth process?! Shaun, Kerry, and Colleen did all they could to support our sale, from the very beginning to the very end. Nothing was too much of an ask and I'm so glad we chose them. I wouldn't hesitate in recommending Grant's!
Paul · 29 December 2024
★★★★★ 5/5
GoogleSecond time using Grants to sell our property and can’t thank them enough for their quality service. Colleen was a fantastic help and Will did a fantastic job on the photography. Would highly recommend Grants for expertise and professional service.
Graham · 1 September 2022
★★★★★ 5/5
GoogleWe bought our house through Grant's of Derbyshire and I cannot recommend them highly enough - Kerry was so very helpful and communicative, making the whole process quick and easy!
Rosie · 21 July 2023
★★★★★ 5/5
GoogleI highly recommend Grant's. They're such genuine and friendly people who are quick to respond and very supportive every step of the way of the process. We couldn't have asked for better estate agents in helping us move into our first rental - we are so grateful to them and hope everyone considers using Grant's 🥰 …
Georgina · 22 September 2024
★★★★★ 5/5
GoogleI’d give them 6 stars if that was at all possible! Truly lovely team of people. They provide an excellent service, and go out of their way to be helpful both during the house buying process, and afterwards too. Professional, whilst also bringing a uniquely friendly and warm touch to all that they do. Excellent !
Peter · 28 July 2022
Agent replied · 28 July 2023
Thanks very much Peter, hope all goes well with your renovations!
★★★★★ 5/5
GoogleExcellent service, contact all the way. Would use them every time.
Carolyn · 30 March 2025
Agent replied · 25 March 2026
Thank you Carolyn! We are so grateful of your review!
★★★★★ 5/5
GoogleWhat a refreshing change to deal with an estate agent that is responsive, honest and extremely helpful throughout the buying process all the way to completion. I have moved 4 times in the last 13 years and dealt with many estate agents and Grant’s of Derbyshire are truly a cut above the rest. I wish all estate agents were like Grant’s!PositiveResponsiveness, Professionalism
Tuni · 25 August 2021
Agent replied · 28 July 2023
You've been a pleasure to deal with Tuni, best wishes to you and your parents and we look forward to meeting them when they are in town!
★★★★★ 5/5
FacebookProfessional and efficient stock broker. I never had any issues with withdrawals as well as services. she is always accommodating and helpful. Great trading signals from her I am pleased with the overall performance of MRS KELLY ROBERT service. I made a good amount of profit in a couple weeks. ($16,900). Excellent trading services. I highly recommend her platform to everyone out there, who is interested in trading and making money off Crypto/bitcoin. I have no regrets in choosing this brokerage service, she is professional and skilled. Thanks for all you do, do not hesitate to reach out to her. Contact her via:Email: kellyrobert11009@gmail.com WhatsApp: +1 (323) 628‑7351
Kgontse · 16 April 2023
★★★★★ 5/5
GoogleI needed to move back to my own country as soon as possible. I had liaised with a few different agencies and was not getting anywhere. Then I contacted Grants. The team was helpful and before I knew it, I had the keys and had moved in. Jenny, efficiency was key to a smooth move.
Leah · 22 September 2024
★★★★★ 5/5
Googlerecently sold my beautiful stone cottage at matlock through grants.
The agents were best I have had very helpful, quick to response to questions and certainly recommended them 100% if need estate agent
I was so empress service they go above and beyond to get your property sold nothing to much trouble all staff lovely at grants
A big thank you from me.
Karen · 26 April 2024
★★★★★ 5/5
GoogleFrom the first viewing through to completion, Grants have remained utterly professional. Always on hand to answer questions and queries, nothing has been too much trouble for them.
They were not at all 'pushey' but gently guided us through the process and we are extremely grateful for all of their help.
Highly recommended.
Helen · 24 September 2024
★★★★★ 5/5
GoogleExcellent service from start to finish! We mainly dealt with Kerry and Colleen who were both super friendly, very organised and really quick at answering emails, calls and any questions. Thank you - Stuart & Emma.
Stuart · 28 July 2022
★★★★★ 5/5
GoogleYou could not ask for a better estate agents than these guys!
This was my first time renting and living alone so obviously I was slightly nervous and wasn’t sure of all the questions to ask. Nicola in particular helped me through the whole process to the highest degree and answered any possible questions I had. Every single person I’ve spoken to has been fantastically helpful and I couldn’t ask for any better.
They make you feel extremely valued as a tenant. I would 1000% recommended them!
Rhianna · 30 November 2022
★★★★★ 5/5
GoogleWe found our perfect property and during the process, Grants kept us fully informed and up date with the progress. Due to their professionalism, the stress of moving house was made more bearable. Thank you
Pamela · 28 July 2022
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
