Every review we hold for the Winsford office, from every platform, shown as written. First names only.
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4/5
TrustpilotThe team are amazing
The team are amazing, they have excellent communication skills and always come back with the information that I required for my property. I liaised with Gurdia and Nicola for several weeks and at no point did they make me feel that I was taking up their time or when I asked a silly question they always gave me sufficient information. I felt very relaxed in dealing with them. They arranged to appointments to suit my busy working schedule, Nicola even went out of her way and contacted me during the weekends to prioritise appointments. Thank you very much to you all.
Shaida Β· 3 March 2020
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1/5
TrustpilotStill waiting no reply .
Wrote a review last year .About the terrible state our new property after butters John bee letting company had supposed to have maintained it .When got in touch they said was okay when we last saw it .It was in a terrible condition .More or less said ,tough .From the review the housing side said they would pass it on to letting department .End of June now still no reply .Butters john bee a company to be proud of
David Β· 26 June 2020
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5/5
GoogleTresa Harris responded to my enquiry quickly and she was very helpful, friendly and professional.
Tresa helped me with the information I had given to her and also recommended other properties to me within my budget.
An excellent member of your team!PositiveResponsiveness, Professionalism
Sarah Β· 20 June 2021
Agent replied Β· 19 June 2024
Thank you Sarah for your kind words - Lauren BJB Winsford (Sales)
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5/5
TrustpilotI spoke to a lady called Liz today as Iβ¦
I spoke to a lady called Liz today as I was looking for some advise as a first time investor. She was very helpful and informative and I look forward to an association soon.Thanks again for your time and help. Great service and some fab tips !
Karen Β· 23 June 2020
Agent replied Β· 12 June 2024
Dear Karen, Thank you for your five star review regarding Liz. If we can help with anything else please let us know. Kind Regards, Rebekka GillBranch Lettings Manager
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5/5
GoogleSophie provided excellent service, she was proactive and went the extra mile.
Dale Β· 20 May 2024
Agent replied Β· 19 June 2024
Thank you for your kind review for Sophie. Please do not hesitate to contact us if we can be of any further assistance. from the Butters John Bee Winsford Sales Team
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5/5
TrustpilotExcellent Service!
Excellent Service! Buying a property was made easy and hassle free. Elizabeth Ladd from Butters John Bee's Hanley branch was very helpful and efficient! Prompt responses to emails and telephone calls etc. Overall had a fantastic experience with Butters John Bee's Hanley branch and would highly recommend them to everyone!
Li Β· 22 February 2019
Agent replied Β· 12 June 2024
Thank you for your feedback. We are really please to hear that you have been happy with the service that you were provided. Kind regards, Hanley Manager
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5/5
FacebookI can't recommend BJB enough, Amit got the house on the market and sold within 24 hours! And since then Lauren's help and expertise has been second to non. She's saved us thousands and without her the sale wouldn't have gone through! Thank you so much!
Ashleigh Β· 28 August 2020
Agent replied Β· 23 October 2025
Thank u for ur lovely words β€οΈππ
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5/5
TrustpilotButters John Bee, Crewe Branch
Would highly recommend Butters John Bee. I live in London and they sold my late fatherβs house in Crewe. They really went over and above to help me as I did not live locally. They were friendly and efficient and really appreciated their support at this difficult time.
Marie Β· 1 December 2019
Agent replied Β· 12 June 2024
Good morning Marie,I am really please to read that you were happy with our levels of service and that we were of support to you .Kind regardsFran WheatcroftBRANCH MANAGER
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5/5
GoogleThe service from Sarah Dickens at Butters John Bee π Winsford l experienced whilst searching for a property was brilliant she is such a positive happy person to speak with a pleasure to talk to. β¦
Tina Β· 20 June 2022
Agent replied Β· 19 June 2024
Thank you for your 5 star review much appreciated - Lauren Ellison (Sales Winsford)
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5/5
GoogleOverall the whole experience selling our property with Butters John Bee has been a very stress free experience. Tresa Harris at our Winsford branch has been a delight to deal with, throughout the whole process.PositiveQuality, Professionalism
David Β· 20 June 2022
Agent replied Β· 19 June 2024
Thank you so much David for your 5 start review and kind words much appreciated - Lauren Ellison (Winsford Sales)
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5/5
TrustpilotVery helpful - Would recommend
Very helpful, Charlotte ended up doing alot of the communication & chasing that our solicitors should have been doing. Always helpful, nothing was too much trouble.
A customer Β· 13 June 2023
Agent replied Β· 12 June 2024
Hi and thank for leaving such a nice review for Charlotte. She's an asset to the branch and I'm delighted that she was able to help you. All the best in your new home. Regards, Gary Fear, Branch Manager, Butters John Bee Nantwich
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5/5
Trustpilotamazing help
Had use issue with this corona virus and my boiler breaking but Carol Yearsley always stayed in contact and tried her very best for us as a family to get it sorted! Sheβs so plight and understanding couldnβt thank her anymore for all the help sheβs given!
Caitlin Β· 25 March 2020
Agent replied Β· 12 June 2024
Hello Caitlin,Thank you for your review and kind words about Carol, if we can help with anything else please don't hesitate to contact us.Kind regards, Rebekka GillLettings Branch Manager
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5/5
TrustpilotDuring the recent lockdown periodβ¦
During the recent lockdown period Rebecca Gill was the only staff member that took my call. She resolved my problem quickly and professionally.I wish more people were like her. 10/10.
Mat Β· 15 July 2020
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2/5
TrustpilotThis company are dreadful
Brian Β· 24 October 2025
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1/5
FacebookRang few times try to book an appointment to view one of the property just put on market , been told that we are on the waiting list & they will let us know soon as possible but have been waiting for more than 4 weeks , nothing feedback , even donβt have a chance to view the property, feel awful with the poor service πππ
Yan Β· 1 September 2022
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5/5
GoogleGreat dealing with Sophie, friendly and attentive. Would recommend her knowledge and customer service.
Matt Β· 21 March 2024
Agent replied Β· 19 June 2024
Thank you for your kind review for Sophie. Please do not hesitate to contact us if we can be of any further assistance. from the Butters John Bee Winsford Sales Team
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5/5
TrustpilotA pleasure to work with...
Worked on various jobs and projects for liz over several years and she has a very efficient "can do" attitude. Wouldn't hesitate to recommend liz as a good point of contact and I look forward to working with her again for many years to come π
Richard Β· 11 June 2020
Agent replied Β· 12 June 2024
Dear Richard, Thank you for your review about Liz, if we can help with anything else please do not hesitate to contact us. Kind regards, Rebekka GillLettings Branch Manager
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1/5
TrustpilotIβve heard that Butters John Bee haveβ¦
Iβve heard that Butters John Bee have taken advantage of a charity for people suffering from domestic abuse. They have stolen money that was intended to provide support for women, men and families who are greatly in need. I will certainly never be using their services.
Alicia Β· 1 June 2020
Agent replied Β· 12 June 2024
Dear Alicia, Thank you for your feedback, which we believe to be in response to a recent social media post. For clarity, we would like to highlight that this is connected to the letting of a commercial retail premises, rather than a domestic dwelling; our Newcastle under Lyme branch are in no way connected to this transaction. We regret that the tenant doesnβt feel the property is fit for purpose. We are working with the tenant and the landlord to come to a solution but as the contract is signed the decision rests with the landlord. Unfortunately, due to Government imposed restrictions, we were unable to offer an in-person viewing and sent the tenant a short video of the property which was recorded prior to lockdown. The tenant ultimately made the decision to sign the lease, having had the time and opportunity to have this reviewed, and paid the rent for the first year in its entirety in advance; this was not a requisite of the letting but rather a decision made by the tenant. It's an unfortunate situation and weβll continue to work with both sides in an attempt to come to a satisfactory outcome.bjb Commercial team.
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5/5
TrustpilotAbsolutely lovely
Absolutely lovely, Natalie was so helpful and professional, such a lovely girl nothing was to much effort ! Always accommodating with my schedule and commitments, will recommend highly.
Debbie Β· 18 December 2020
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5/5
GooglePatricia Rigby showed us round this property. She was very approachable, helpful and accommodating. Made the process flow with ease.
Mike Β· 26 April 2025
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5/5
TrustpilotWe are very grateful to Jenna Stelfoxβ¦
We are very grateful to Jenna Stelfox from BJB, because with patience and kindness we have helped us in everything and ways to get property. once again thank you for your hard work God always protects you and your family at your every step. BJB is the Best
NoNo Β· 4 July 2019
Agent replied Β· 12 June 2024
Thank you for your lovely review about Jenna. It is nice to hear how happy you are with her customer service.
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5/5
GoogleAmit Nayee has helped us sell our home heβs been amazing! Couldnβt be happier with the help he has provided me and my family. Everything felt so straight forward when he explained everything to us.
Chiara Β· 20 June 2022
Agent replied Β· 19 June 2024
Thank you for your 5 Star review much appreciated - Lauren Ellison (Winsford Sales)
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5/5
GoogleThe staff we met, Tresa, who kept in contact with us regularly throughout the process and was very professional and answered all of our questions and concerns. Would definitely recommend Butters John Bee estate agentsPositiveProfessionalism
Jeff Β· 20 June 2022
Agent replied Β· 19 June 2024
Thank you for your lovely review Lauren (Winsford Sales)
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5/5
TrustpilotStacey is excellent
Given the current circumstances, Stacey is doing a remarkable job. Really good communication, info provided in a timely manner, a very professional & efficient member of your team.
Kerry Β· 13 November 2020
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.