Trusted Agent profile · Windsor

Osborne Heath Windsor reviews

4.9

★★★★★ Excellent

111 reviews across 2 platforms

16 St. Leonards Road, Windsor, SL4 3BU

Part of Osborne Heath, see every office.

Osborne Heath's office in Windsor, at 16 St. Leonards Road, is rated 4.9 out of 5 across 111 reviews on two platforms, including 86 Google reviews rated 4.9.

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4.9 / 5

86

Reviews on Google

This office

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25

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Windsor office, from every platform, shown as written. First names only.

5/5

Google

At a difficult time in the market we decided to switch to Osborne Heath - can say confidently it was the best decision we made! Greg and the team provided exemplary service, demonstrating exceptional professionalism and expertise throughout the entire process. Their attention to detail ensured a smooth transaction, while their prompt communication and proactive approach made me feel confident and informed every step of the way. I highly recommend their services for an stress-free experience.

Melanie · 16 October 2024

Agent replied · 15 June 2024

Thank you Melanie, and please thank Tony for the lovely email he sent us. We all hope you are enjoying your new home!

5/5

Trustpilot

Step Aside Allsop - Elle Harcup is here

We spent over a year looking for our forever home and encountered Elle Harcup in our search and eventual purchase. Elle was always knowledgable, polite, professional for each property we saw. Her patience, good humour and kindness was stand out against the other agents we met. I couldn't recommend and endorse her enough. The new Kirtsie Allsop for sure.

Sally · 12 May 2025

Agent replied · 26 July 2025

Thank you for such a fantastic review, Elle is delighted! We hope you are enjoying your wonderful new home

5/5

Google

Oscar has been extremely helpful, kind and patient with my flat hunt!! He has been very efficient!! Thank you very much for everything Oscar!! You are a star!!! ⭐️⭐️⭐️⭐️ thank you so much and see you soon!! 😊😊😊🙏🏻🙏🏻🙏🏻⭐️⭐️⭐️⭐️

Marcela · 10 October 2025

Agent replied · 22 September 2025

Thank you Marcela, and we're glad we were able to find you a property

5/5

Google

It was my wife and I's first experience of selling a home and I couldn't be more pleased that we decided to go with Osborne Heath. I was incredibly impressed with the level of professionalism of everyone we dealt with, from getting a valuation of the home through to achieving above the asking price, and the frequent updates in between. I couldn't recommend them highly enough.

Simon · 27 March 2026

Agent replied · 17 April 2026

Thank you and a huge congratulation to you and your family

5/5

Google

I had an exceptional experience working with Osbourne Health in selling my property. From the outset, their professionalism and proactive approach stood out, making the entire process smooth and stress-free. Communication was seamless, and I always felt well-informed about the progress. The selling process was not only successful but also a positive and pleasant experience. The level of commitment displayed by the entire team was outstanding and I genuinely appreciate their dedication and support. I can highly recommend Osbourne Heath.

Jenna · 17 January 2024

Agent replied · 15 June 2024

Thank you Jenna, and congratulations for completing today!

5/5

Google

Very professional. Elle had great insights into the market. Elle was very enthusiastic and easy to work with. Would highly recommend

AA · 17 February 2026

Agent replied · 17 April 2026

Thank you, and congratulations on your sale

5/5

Google

Osborne Heath have been a pleasure to work with in the sale of my property. Despite challenging market conditions, the team at Osborne Heath put their full support behind my sale efforts. Having previously listed with another agent prior to appointing Osborne Heath, it was a completely different experience. The team are personable, hard working and know the local market well. They’re in regular contact and their app allows you to track viewings and feedback. Thank you to the entire team, especially Rikki who secured our final sale!

Elizabeth · 18 November 2023

Agent replied · 15 June 2024

Thank you for your kind review!

5/5

Google

Outstanding. We bought our house through Osbourne Heath and I can honestly say that our experience of working with the team has been first class. We were in the market to buy for 18 months, and interacted with many estate agents, but Rikki built a strong personal relationship with our family and really understood what we were looking for. She only presented us with properties that met our needs, which saved much time and built genuine trust. We did give Rikki a tough set of asks - to find a 4 bed detached house with a south facing garden in Windsor in a slow market, but Rikki did it for us. When we identified the house we wanted, it was not always smooth sailing, but Rikki managed the whole process so smoothly and professionally, which gave us a lot of confidence. If going through another sale process, I wouldn’t hesitate to list with Osbourne Heath and Rikki. She genuinely understands the needs of both buyer and seller, is calm in difficult situations, and honest throughout. Thanks so much Rikki!!

Clare · 18 November 2023

Agent replied · 15 June 2024

Thank you for such a great review! We hope you and the family cant wait to get moved into your lovely new home

5/5

Google

I contacted Osborne Heath to initially view a property they had listed. I was very impressed with the communication and indeed the preparation put into my initial viewing. My house was sold and I offered on the house I’d seen with Osborne Heath and it was accepted. Unfortunately, as do often happens, my buyers pulled out and I was not getting many viewings on my house with my big brand corporate agents (based in Maidenhead ) and thought I would lose the house I wanted to buy in Windsor . Greg at Osborne Heath was very supportive and I decided to let them joint promote my property to try and get a buyer . They were so much more efficient than my other agent. This was noticeable right away. They listened and understood my needs and preferences around communication and worked as a strong team so that everyone in the office always knew what was going on . Promotional materials were produced so much more quickly than initially by my other agent and I had regular updates. They had people viewing my house straight away and found someone who wanted to buy it very quickly . They were also able to sell my prospective buyers house and Greg and his team managed the whole chain to completion. I had regular communication and always felt looked after. Ultimately, I have sold and bought a new house in a challenging market and Osborne Heath made this happen, when other agents failed . The process was made positive and stress free and I felt like a valued customer through out. I could not recommend Greg and his Team, particularly Holly and Rikki, highly enough . As a customer , whether it be a buyer or seller, you are given personal service by highly trained, experienced and committed people who like what they do and are very good at it! They are also very competitively priced and extremely good value for money. Don’t use anyone else.

Eleanor · 18 November 2023

Agent replied · 15 June 2024

Thank you for such a fantastic review and we look forward to seeing you in a couple of weeks when you collect the keys for your new home.

5/5

Google

My wife and I recently purchased our first house thanks to Greg and the amazing team at Osborne Heath. Greg was dedicated to finding a property that suited our needs and budget and was honest, helpful and highly communicative throughout the process. It was a pleasure dealing with Osborne Heath - a team of individuals who go above and beyond to make what can be a difficult process as easy and pain-free as possible.

Chris · 17 January 2024

Agent replied · 15 June 2024

Thank you Chris, we hope you have settled into your new home and are enjoying life in the town centre

5/5

Trustpilot

Excellent Agent

As a tenant, I found Osbourne Heath a brilliant agent. Matilda in particular provided an excellent service and really helped the property feel like home. I’d really recommend Osbourne Heath and will likely use them again in the future for any further lets.

Sian · 21 May 2025

Agent replied · 23 August 2025

Thank you for such a lovely review and we hope the move into your new house went smoothly

5/5

Google

Having worked with Charlotte at Osborne Heath - it was the best, most professional experience and we are very happy to now have engaged and contracted

Stacey · 16 November 2025

Agent replied · 23 November 2025

Thank you. We hope you are both starting get settled in your now home

5/5

Google

We had a great experience with Greg and Olivia on the entire Property exchange completion process from viewing until the hand-over. Very professional, friendly and flexible, they were able to accommodate us on a short notice to view the property at multiple instances. Greg was able to bridge the communications and resolve queries between the property Seller and our Solicitor. He was also able to guide us on the steps on the hand-over and Move process. Strongly recommend them to all.

Mohammed · 20 August 2023

Agent replied · 15 June 2024

Thank you Mohammed, we're glad it all worked out well and hope you are enjoying your new home

5/5

Google

James & Johnathan + the team at Osborne Heath are fantastic, right from the start we were given accurate information & support from the hole team. They found us a buyer in the 1st 2 weeks of going to market & we're there for us through out the hole experience. I cannot thank them enough for the support & understanding, as we hadn't been through the selling process in over 20 years, 👍 to all the team.

Gary · 10 October 2025

Agent replied · 25 May 2025

Thank you Gary, we all loved working with you and Sandra. Thanks for choosing Osborne Heath, and we hope you settle into your new area nicely

5/5

Google

From start to finish, when Greg came to appraise the property with Holly we had the sense that they knew what they were doing. They have been so professional from start to finish, it’s Thanks to Rikki’s tenacity, patience and professionalism we sold with in 8 weeks from start to finish, we completed today in fact. I honestly couldn’t fault them I had regular updates, and they delivered what they said they would. There’s a lot of negativity with estate agents, however I couldn’t praise them highly enough. Sincerely Thank you one and all 😊

Sharon · 21 July 2023

Agent replied · 15 June 2024

Thank you sincerely for taking the time to share your wonderful experience with us! We are absolutely delighted to hear about your positive journey with our team, and we greatly appreciate your kind words.

5/5

Google

Jessica and Sophie have been really amazing supporting me with finding my new house. They have been attentive, communicative and flexible based on my requirements and timelines, and always been there to answer any questions or queries I have had. Couldn’t recommend enough.

Eleanor · 10 July 2026

Agent replied · 10 October 2026

Thank you for your five star review which we will pass on to Jess and Sophie, and congratulations on moving into your new home

5/5

Trustpilot

We have used Osborne Heath for selling our…

We have used Osborne Heath for our recent sale, was on the market with them for just over 8 weeks and we completed today, I cannot thank Greg and his team especially Rikki enough for the way they handled our sale from start to finish. They handled it with professionalism, integrity and we didn’t need to worry about a thing it was all In hand we were given buyers reviews the next day after the viewings, and they’ve been open and honest from the start. I wouldn’t hesitate to recommend them to sell /rent your home we absolutely cannot fault the service given. THANK YOU ONE & ALL

Sharon · 7 July 2023

Agent replied · 17 June 2024

Thank you so much for taking the time to share your wonderful experience with Osborne Heath. We take great pride in our commitment to professionalism and integrity, ensuring that our clients have a stress-free and seamless experience throughout the entire process. It's great to know that you felt confident and reassured, knowing that everything was in capable hands.

5/5

Google

Jess has been very helpful and has a real friendly approach which puts the customer at ease. Been a very easy process through Osborne Heath. Highly recommend

Louise · 8 October 2025

Agent replied · 9 October 2025

Thank you Louise. Jess is looking forward to handing your new keys over you

5/5

Google

I would like to thank everybody at Osborne Heath Windsor office for providing a very professional service. The communication has been highly efficient Sophie has delivered a letting service , which has fully met all my requirements quickly and efficiently.

Roger · 10 July 2026

Agent replied · 10 October 2026

Thank you. Congratulations on the let and we're delighted that you're so happy with the service

5/5

Google

Thank you very much, Osborne Heath really good company and Reliable Specially Charlotte is brilliant she is a very professional and a very nice person at the same time

Nino · 26 August 2025

Agent replied · 9 September 2025

Thank you Nino, Charlotte was delighted with your review!

5/5

Google

It wasn’t always a smooth process, house selling rarely is, but Elle H deserves a special mention as she was always keen to update, chase others when needed and do all she could to keep communication open and our sale moving forward. Thanks for all your hard work and positivity Elle.

Michele · 10 April 2026

Agent replied · 17 April 2026

Thanks for the 5-star review, Mick. We know Elle worked really hard on this, as did you. You were a pleasure to work with. Congratulations on the sale

5/5

Google

Elle and Jonathan were very helpful and supportive through what was a stressful process. Thanks both.

Clare · 2 November 2025

Agent replied · 23 November 2025

Thank you. We're glad you finally got the keys to your perfect house and it was all worth it

5/5

Google

Jonathan is very professional, has a vast array of knowledge within the Windsor area and ensures all transacting parties are kept up to date with progress. Definitely recommend Osborne Heath.

Vikram · 6 June 2025

Agent replied · 17 April 2026

Thank you Vikram, and hopefully we can get you moved into your new home soon

5/5

Google

My wife and I had an excellent experience with Holly Knowles of Osborne Heath Windsor. She was very professional, communicative, knowledgeable and very nice to deal with during our property viewing. We've have met a few other estate agents but Holly is the best. I would say that she is very passionate in what she does and very much fit to the role. Highly recommended!

TONY · 16 June 2023

Agent replied · 15 June 2024

Hello Tony, thank you for your recommendation of Holly and Osborne Heath. We pride ourselves on having dedicated and passionate professionals and we're glad we exceeded your expectations.

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