Trusted Agent profile
★★★★★
155 reviews across 2 platforms
45 St. Leonards Road, Windsor SL4 3BP
Marshalls Property Services's Windsor office at 45 St. Leonards Road is rated 4.3 out of 5 across 155 reviews on two platforms, including 143 Google reviews rated 4.6. Checked 9 October 2026.
Every review we hold for the Windsor office, from every platform, shown as written. First names only.
5/5
GoogleWe have been so grateful for the support we have received from Marshalls over the 20 years that they have been managing our property. Living out of the UK and unable to physically deal with issues as they occur, having this support and in particular, from Carla, has given us incredible peace of mind. Thank you!
5/5
GoogleWe have been with Marshalls Property Services for six years. They are professional and they look after our flat like it is their own. They are commited to look for suitable tenants and do their background checks. We are happy we stayed with a reputable property services for renting in Windsor.
1/5
GoogleWorst experience ever!! Caused me so much stress and unnecessary cost. They rented me a flat UNFURNISHED, at check- in it was furnished! They said they could do nothing about it as landlord refusing to move furniture and it was there mistake to rent it to me Unfurnished. I had to pay out for storage cost for all my furniture, B & B cost, double moving cost, plus I can not tell you the stress it has caused. Do you think they have called to help or offered any kind of compensation for their mistake, NO they haven’t. Really bad service. Wanted to post with no stars but it will not let me.
5/5
GoogleI am very satisfied with the services provided by Marshall’s. This is the second property that I rent through MPS and, on both occasions, I had a very positive experience throughout the process. Kevin and Carla are very professional, attentive and quick to respond. I would definitely use them again and recommend them to everyone.
5/5
GoogleMarshalls managed a rental property for me for 15 years and the service was consistently excellent, particularly when selecting good tenants and in looking after maintenance issues promptly and cost-effectively. I recently sold the property and their sales manager Matt L'Estrange did a great job in finding a buyer at my asking price within a few weeks. However what has impressed me most has been his management of the sale and constant calls to all involved to keep the sale moving forwards despite several problems. Without his personal tenacity and commitment to seeing it through to a successful conclusion I don't think the sale would have gone through. I'd recommend him to anyone wanting to sell a property in the Windsor area.
5/5
GoogleFrom the very beginning the Team at Marshalls in windsor have been very helpful and fast acting. From the moment I saw the beautiful 1 bed flat I've been for the last 2 years, they have been always very efficient at anything I've needed. Cannot recommend them enough not only in person, also over the phone they have made my whole moving stress process much easier. Thank you guys for all your help and outstanding services. Dr MGM
5/5
GoogleI have had the best service from Marshalls! Everyone in the team are knowledgeable, patient and very professional. I had a few issues after moving in, which is totally normal, but the team was on top of it and found solutions quickly and efficiently!
5/5
GoogleWe rented with Marshalls for almost 6 years and couldn’t be happier with our experience. The team, in particular our main contacts Catherine and Carla, have always been friendly, responsive and helpful. Any issues with the property were dealt with quickly and effectively, and any admin made as painless as possible. We will be recommending Marshalls to any family and friends looking to rent in the area!
5/5
GoogleEfficient and reliable that’s Carla and the Marshalls letting team. We have been working with them for a number of years and they have never disappointed. I highly recommend them.
5/5
GoogleI’ve been a tenant with Marshalls for almost 4 years and have found the experience fantastic - the entire team are friendly, responsive, professional and provide such a personalised service to the entire rental process. Would highly recommend!
5/5
GoogleWe have used Marshalls to manage a block of dwellings for 10 years now. We have always been very satisfied with their service and advice. We have a number of “external” users of our property, some of whom can be very difficult. Marshalls have always been scrupulously fair to these people. They have helped us to obtain advice from experts where necessary. Would recommend Marshalls to anyone.
5/5
GoogleMarshalls have managed two properties for me for over 20 years. In all that time they have been very good at finding suitable tenants and dealing with any management issues quickly and efficiently. I can thoroughly recommend them.
1/5
GoogleKevin had a poor customer service over the phone so unfortunately I could not get further in the process of viewing a property.
5/5
GoogleThe Team at Marshall's is outstanding! As a Landlord, I can relax knowing that the team managing my apartment; namely Carla, Catherine, and Julia are making sure that my tenants are happy, the property is well maintained and it's always rented. They really care - and that's something to truly value!
5/5
GoogleVery professional, friendly and helpful. I would recommend Marshall’s to fellow tenants.
5/5
GoogleWe have just moved into a home sold to us by Matthew L'Estrange at Marshalls. He went above and beyond the call of duty to help us keep things moving along (our chain was dragging somewhat) and was always available for help. He seemed very genuine and also very patient with us viewing the property numerous times measuring and planning. I would recommend him to others.
5/5
GoogleI just joined Marshalls to manage my rental property and the service is 10/10. As a new landlord the procedure was so easy and efficient i highly recommend Marshalls to anyone venturing into the rental property network
5/5
GoogleThe service I received from Matt at Marshalls was superb. He worked relentlessly to get us valuable viewings having assessed the buyers needs beforehand. The sale itself was very easy with Matt on hand for any queries and any viewings that the buyers required to get the sale done. I would highly recommend this company and will be using them again in the future.
5/5
GoogleWe have been very pleased with the service we have received from all at Marshalls, in the purchase of our new home. Nothing has been too much trouble for them. We are grateful for their professional and friendly support in moving things along and sorting out any glitches. I have always been warmly welcomed when I dropped into the office.
1/5
TrustpilotKevin was racist with us since minute…
Kevin was racist with us since minute one.
5/5
GoogleMarshalls have gone way beyond my expectations with help and support, brilliant customer service!
5/5
GoogleI've been letting a property through Marshalls for over a year and their lettings team have been wonderful. Carla and Catherine have been very helpful and friendly and we have been happy with all of our dealing with them. I highly recommend using Marshalls Property Services.PositiveQuality, Professionalism, Value
5/5
GoogleMarshalls fully manage a block of flats for me. The whole office works as a team looking after all aspects of renting out and looking after my property. They work hard on my behalf, always listen to my concerns and provide a professional service to my tenants. A modern owner run business providing an excellent service.
1/5
Googlethe service received was far from great. I would highly recommend that you look at how you communicate, the content within your communications and improve on the current lack of communication.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Marshalls Property Services's Windsor office has 155 reviews across two platforms: 143 on Google, 12 on Trustpilot. Reviews may appear on more than one platform. Checked 9 October 2026.
Marshalls Property Services is rated 4.3 out of 5 across all 155 reviews, and 4.6 out of 5 on Google from 143 reviews, checked 9 October 2026.
Marshalls Property Services, 45 St. Leonards Road, Windsor SL4 3BP.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.