Every review we hold for the Windsor office, from every platform, shown as written. First names only.
★★★★★ 1/5
GoogleSTOP: ❌ Mark my words when I say stay well clear of this appalling, unorganised, unprofessional & poor excuse of an agency. I could write a list of incompetencies without having to think because I have just endured an exit from a property I’ve lived in with my 6 yr old for 4 yrs 3 months. I am taking action because this type of service should not be allowed to operate, there are many estate agents in the local area so my advice would be 🚷 DO NOT ENTER into any form of contract with them if you are either a Landlord or Tenant. Reviews are designed to either encourage or in my case ✅ discourage good people based on a credible experience. Please feel free to contact me if you wish to discuss all the details or, if needed to authenticate this extremely important deterrent. Clarkson.rick@gmail.com
Rick · 9 December 2020
★★★★★ 1/5
GoogleSTOP: ❌ Mark my words when I say stay well clear of this appalling, unorganised, unprofessional & poor excuse of an agency. I could write a list of incompetencies without having to think because I have just endured an exit from a property I’ve lived in with my 6 yr old for 4 yrs 3 months. I am taking action because this type of service should not be allowed to operate, there are many estate agents in the local area so my advice would be 🚷 DO NOT ENTER into any form of contract with them if you are either a Landlord or Tenant. Reviews are designed to either encourage or in my case ✅ discourage good people based on a credible experience. Please feel free to contact me if you wish to discuss all the details or, if needed to authenticate this extremely important deterrent. Clarkson.rick@gmail.com
Rick · 25 August 2020
★★★★★ 5/5
GoogleRichard, Bradley and Carlie were all super helpful throughout the process to help maintain the chain while selling my house. I recommend them when selling your home.
Graham · 25 August 2021
★★★★★ 5/5
GoogleOur house had been on the market for quite a long time with two other well known estate agents within the local area but we had no luck with a sale, but, finally we were successful with yourselves. We received our full asking price too. …
Joanne · 16 April 2024
★★★★★ 1/5
GoogleAgreed to purchase a flat in Montepellier Court, Windsor after a lot of messing around. The price which I told was acceptable was £350K mark, which I made an offer at. I was then advised they had an offer at the same price so raised my offer to the asking price which then took two days of chasing to get them to confirm. The lease was confirmed on 3 or 4 occasions at 91 years, however after paying solicitor fee’s I was advised it was only 84 years, they desperately tried reducing the price to £350K which I was not willing to go ahead with as I also had a survey done which confirmed high levels of damp in the property. After pulling out, I complained due to the costs incurred (not that I expected them back) which would have been avoided had the estate agent been honest, they replied completely denying the whole situation which didn’t add up because they wouldn’t reduce the price otherwise. Lack service, professionalism and honesty.
David · 26 August 2018
★★★★★ 5/5
GoogleA great company to work with Very impressed. Every time I phone to check progress on my daughters house purchase carlie is on it and always one step ahead. Thank you horler, makes life easy - house buying is normally so stressful. It's got stressful in the past few weeks and horler are going above and beyond. Carlie asked the director to step in. I wish I could give 10 stars.
Terri · 25 August 2020
★★★★★ 5/5
GoogleWe couldn't be happier with the service provided by Richard and Dan at Horler. Richard's expertise was invaluable in closing the deal smoothly, and Dan's flexibility in arranging multiple viewings was greatly appreciated. Access to Richard …
Ranjith · 16 April 2024
★★★★★ 5/5
GoogleWe had brilliant service from Richard and all the team. Highly recommended.
Nick · 26 January 2025
★★★★★ 5/5
GoogleI can’t recommend Horler highly enough. They’re a fantastic local business who know their market well. Everyone of the team are polite, friendly and above all, super efficient. …
Kent · 16 April 2024
★★★★★ 5/5
GoogleVery pleased with service given would recommend to friends and family very professional .
Chris · 28 October 2024
★★★★★ 5/5
GoogleUsed this local estate agent last summer for our sale -> buy move. We had some trouble with our sale but received best advice from Richard and the entire process went smoothly. Very professional team in Dedworth office, well recommended if you want friendly and professional service.
RenaldasPositiveResponsiveness, Quality, Professionalism
Dulis79 · 25 August 2021
★★★★★ 5/5
GoogleGreat help from the Horler team! I recently purchased my first property, with the help from Ella. Professional service and wouldn't hesitate in recommending the Horler and associates estate agent.
Adam · 25 August 2023
★★★★★ 5/5
GoogleI have moved twice with Horler's now and there is no other Estate Agents I would use in Windsor. Friendly, efficient and full of recommendations, James in particular has made selling our property stress free. The best there is!
Louise · 25 August 2022
★★★★★ 5/5
GoogleI would highly recommend this estate agents, nothing is to much trouble, why go any were else
Sandra · 16 April 2024
★★★★★ 5/5
GoogleI have used a few different agencies and have found Horler in Windsor to be the easiest yet.
From first call to Loren Jacobs to viewing, to the credit checking process was all smooth and easy going.
Thanks keep it up!
Stewart · 25 August 2021
★★★★★ 1/5
GooglePoor customer service. Lack of communication and rude staff.
Jay · 16 April 2024
★★★★★ 5/5
GoogleGreat estate agent. Wouldn't hesitate to recommend.
Louise · 16 April 2024
★★★★★ 2/5
GoogleVery hands off so far. To be continued. We realise that selling our park home is more specialised but a bit disappointed with the response from Horlers so far. 😕 …
Debs · 25 August 2021
★★★★★ 5/5
GoogleReally excellent service from Richard Horler and his team. They could not have been more helpful. Very professional and nothing was too much trouble for them.PositiveResponsiveness, Quality, Professionalism, Value
Carolyn · 25 August 2021
★★★★★ 4/5
GoogleSeeking help as outsiders looking to buy, we were welcomed in and given lots of good advice. Such a contrast to agents in town who wouldn't let us in!
Peter · 25 August 2021
★★★★★ 3/5
GoogleI have used their services for 18 months and have yet to sell. Friendly staff but no proactive advice for selling and ultimately I felt like a number and not a person.
Lucas · 25 August 2020
★★★★★ 5/5
GoogleBeen dealing with Carlie so far with the purchase of a property very professional member of staff has been going above and beyond her role to get this done
Steven · 25 August 2020
★★★★★ 5/5
GoogleBrilliant for sale and purchase
Deborah · 25 August 2023
★★★★★ 5/5
GoogleExcellent service by Loren. Always responsive via emails to our questions and also for updates. Great customer experience by Horlers.PositiveResponsiveness, Professionalism, Value
Yogesh · 25 August 2021
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
