Every review we hold for the Windsor and Maidenhead office, from every platform, shown as written. First names only.
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5/5
TrustpilotGreat service and support from Ashleigh
We had a great experience working with Ashleigh who supported us with issues we were having whilst moving in, she was incredibly understanding and professional, and managed to resolve the issue within minutes. We felt listened to and respected as younger clients and feel confident should any other issues arise that these would be resolved.
Ivy Β· 28 August 2025
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5/5
TrustpilotWe have been renting through prospectβ¦
We have been renting through prospect for the last 21 months and weβre very happy with the customer service provided through our property manager Nikki Gardner.
Lauren Β· 12 May 2026
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5/5
TrustpilotWe have been shown around by Mr Liam β¦
We have been shown around by Mr Liam who we felt was so polite and wonderful to deal with we have been looking around with other agents who we felt uncomfortable with this young man is brilliant we are considering our options at the moment we hope we find someone like Liam to deal with in our search if there was 100 stars we would give him not five as needed for a rewiew.
Noor Β· 22 March 2023
Agent replied Β· 23 October 2024
Thank you for your 5* review, Noor.
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5/5
TrustpilotSonam Gurung is very helpful person
Sonam is helpful and dedication person doing very good job
Prem Β· 26 July 2025
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5/5
GoogleAs a landlord of a single property I have had total confidence in Prospect Maidenhead office to look after our interests while being totally fair to the tenants in a recent change. Thanks π β¦
Mark Β· 11 April 2025
Agent replied Β· 18 April 2025
Hi Mark
Great review, thank you! Glad you have confidence in us to look after your property and tenants.
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5/5
FacebookLuke Richardson Was very helpful during our property purchase. He assisted with all queries though it was not part of his role & responsibilities. He is proactive & responsive all the time. He & Ruth made sure our transaction got completed smoothly.
Pranil Β· 6 November 2020
Agent replied Β· 4 November 2025
Thank you Pranil for your recommendation, we wish you nothing but happiness in your new home!
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5/5
TrustpilotSasha has been great
Sasha has been managing my property for four months now. She has dealt with a tenancy renewal and organised redecoration. All correspondence has been polite and friendly, and importantly patient (as I often need reminders) and everything has gone well.I have found her professional and helpful, and hope that she will stay managing my property in to the future as she is very good.
Liz Β· 29 July 2022
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5/5
TrustpilotExcellent service from Sasha of Prospect.
Sasha has been an excellent professional, efficiently guided and renewed my tenants contract, pointed out key point of agreement so that all is properly understood and completed. Very pleased thank you. Mo.
Mo Β· 8 October 2024
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5/5
TrustpilotSasha Byrns - Property Manager
Sasha has been managing our property for some time and she has done it with great care and attention. She informs us of things that need addressing and tries to resolve any issues promptly and in a professional manner. We are very pleased with the high level of service she has provided us with and would like to recommend her as a property manager.
Gorkem Β· 23 July 2022
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5/5
TrustpilotI have been renting out my propertyβ¦
I have been renting out my property with Prospect for a couple of years and Lily has been my Property Manager for most of that time. I have found her to be a pleasure to deal with. She is very professional, approachable and efficient. She has always dealt with any arising issues promptly. She is a real asset to your company.
Margit Β· 15 November 2022
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4/5
TrustpilotExperience working with Charlotte from Prospect
We had an excellent experience working with Charlotte from Prospect. From beginning to end, she was professional, approachable, and consistently supportive. What truly stood out was her attention to detail and the way she kept us informed at every stage of the process. Her communication was always clear, timely, and reassuring, which made the entire experience smooth and stress-free.
Ramesh Β· 8 July 2025
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5/5
TrustpilotBig thanks Demi
Demi is super professional and always ready to help. Sheβs knowledgeable, and really goes the extra mile whenever I need.
Scott Β· 22 March 2025
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5/5
TrustpilotCompletion
We have completed today after a few ups and downs along the way .We have been impressed by the team and especially Dan who has worked hard to get us over the line . He has been professional,reactive and responsive the sale and chain where not straight forward and he has been proactive in resolving problems .Many Thanks Jamie
Jamie Β· 20 January 2023
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4/5
TrustpilotWell done Bernadette we finally sealedβ¦
Well done Bernadette we finally sealed the deal. You were always available and guided us where you could. Thank you for the quick responses. Best wishes Nigel and Ruth
Nigel Β· 15 November 2024
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5/5
Trustpilot5* experience with Prospect
Natasha was very knowledgeable and helpful throughout my buying process. Really a great help in getting everything across the line for us and keeping us updated regularly. Will definitely be using Prospect again in the future and recommending to any friends and family who are looking to sell/buy.
Shahid Β· 22 November 2023
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5/5
GoogleHad a very good experience buying through Prospect. David, in particular, was extremely helpful - both in pushing the process along and even after completion, answering questions and putting us in touch with the right people.
James Β· 16 March 2025
Agent replied Β· 10 November 2024
Thank you for the review! Enjoy your new home!
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5/5
GoogleVery good service and follow up from Angus at prospect from the moment I first spoke to him after purchasing a flat looking for a agency to list the property to finding me a reliable tenant within a week of completing my purchase.
Sandra Β· 11 December 2025
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5/5
TrustpilotOverall a very positive experience
Beth Murphy & the team at Prospect sold our home very quickly. They kept us well informed call the way.Beth is very positive & pro active.Overall a very positive experience!
Nadine Β· 25 October 2024
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5/5
FacebookI would highly recommend this estate agents - We have just started renting our dream property.
Mitchell was absolutely fantastic during the whole experience keeping us updated and allowing us to come back and view the property for measurements when we needed.
Amy Β· 14 July 2020
Agent replied Β· 18 March 2026
Thanks so much for taking the time to let us know what a great experience you had with Mitchell.Wishing you all the happiness in your new home π‘
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5/5
TrustpilotGreat Agency and Lily Sines a pleasure to deal with
I rent a property through Prospect and from the start to now, 2 years in, they have always been great to deal with. In particular, my main contact Lily Sines has been fantastic throughout, and continues to be great. Lily always replies quickly, is friendly and extremely helpful, and continuously communicates updates with any subjects I have reached out about.
Toni Β· 15 November 2022
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5/5
TrustpilotHouse sale
Prospect have been able to guide us through the entire process of our house sale. Their experience made all the difference.
Paul Β· 1 September 2025
Agent replied Β· 2 September 2025
Hello Paul,
Thank you for the 5 star review. We're please you had a great experience.
Kind regards
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5/5
TrustpilotLily Sines
Over many years I've had several managers to look after my property. By far the most professional and helpful is Lily Sines at Prospect. I cannot praise her highly enough. Lily is always 'on the ball', quick to respond, kind, looking to be positive and help with any issues. I would recommend Lily Sines at Prospect to any potential landlords.
Terence Β· 14 November 2022
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5/5
TrustpilotAshleigh Ackermann 5 Star rating
Ashleigh Ackermann 5 Star rating, very easy to talk to and very helpful every time. One of the best I have the pleasure of dealing with.
Malins Β· 28 April 2026
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5/5
TrustpilotThank you Beckie for the great follow up
Just wanted to express my gratitude to Beckie for checking in with me after we moved in. The landlord swiftly fixed the kitchen floor and the water tap, as well as the garden fence. and we realised that her diligent follow-up was the reason behind this. :)thank you Beckie :)
Shadow Β· 15 September 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.