Prospect Maidenhead reviews in Windsor and Maidenhead

★★★★★ 5/5

Trustpilot

Professional from day one

I've just exchanged contracts on my new home and want to say thanks to the whole Prospect team especially Steph working in the sales & marketing suite for my new property, she had her work cut out with my file and always acted in a professional and knowledgeable way. There were numerous set backs along the course of the sale and purchase and she helped chase important documents and kept the new developer in the loop with any changes and also gave good advice to me when problems did arise. I would definitely use Prospect again because of the good experience.

Michael · 20 February 2021

★★★★★ 5/5

Trustpilot

Prospects good experience

Prospects were very professional from start to end of my tenancy. They tried to get any issue in the property resolved as soon as possible. Even when there was a property viewing for selling or any contractor visit to fix the problems good advance notice was given. Unlike some other Estate agencies or private landlords, everything was arranged around our schedule.Melissa Fisher- Property manager I will highly recommend. Found her to be very helpful.Luke Richardson- Client Manager very professional to deal with and helpful as well.

AM · 14 February 2021

★★★★★ 5/5

Trustpilot

A massive thanks to Beth and the team…

A massive thanks to Beth and the team at prospect for jumping in and helping as after 2 failed sales with another agent. There service was so professional and nothing was too much trouble. From finding us a buyer to completion the team we’re amazing. We would highly recommend prospect . Great job and Thankyou so much.

Neale · 25 October 2023

★★★★★ 5/5

Trustpilot

Very proactive team

We are in the process of selling our flat with Prospect. They have been really helpful, especially Michael Sharp. He has been updating us regarding the progress of sale and giving valuable advice. He is quick to return our call when we have any questions. Max was also great - he showed us around a house that we were interested in and he was very informative. All in all great team - very proactive.

Melahat · 10 March 2022

★★★★★ 5/5

Trustpilot

Outstanding service

It has been a pleasure being a tenant with Prospect. They are a very friendly and professional company. I would like to say thank you especially, to my property manager Julie Jacobs. Who has been an absolute diamond throughout my tenancy. Julie has been very patient and understanding, with no hesitation in helping me with any and all issues that had arisen. Issues which have been resolved quickly and efficiently with no fuss whatsoever. Julie is a credit to the company and gives estate agents in general, a good name.Many thanks again.

Mr · 2 February 2021

★★★★★ 5/5

Trustpilot

Flat purchase

Great work from Beth and team. Moved into flat in just over 6 weeks from start to finish!

Dom · 11 July 2025

★★★★★ 5/5

Trustpilot

My experience

Sonam was super helpful and was able to help me make well informed decisions. Highly recommend!

Rex · 1 August 2025

★★★★★ 5/5

Trustpilot

Fantastic customer service!!

We recently sold our first house and purchased our perfect next house through Prospect. There were various delays through the process and I’ll happily admit I was clearly stressed the whole time but if it weren’t for Dan, Cameron and their colleagues at Prospect I’d have lost my mind!! Dan absolutely knew I needed regular updates, even if that meant no update, and did everything he could to move our purchase along and communicate with our sellers. Compared with our own agent who was pretty distant, the Prospect team provided fantastic customer service throughout the process and I had absolute trust they had all our best interests at heart. Through what is one of the most stressful life events you’ll ever experience, I’m so grateful to the team for making it that little bit easier. If we ever move again, which j hope won’t be for some years, I would 100% look to Prospect first. If you’re looking for great service and that human touch, I can’t think of a better agent! Thank you team, and we’re loving our new home!

Megan · 22 January 2021

★★★★★ 5/5

Trustpilot

Great communication skills

Abi Hepner has been a fantastic support in helping me to sell my house. Using the feedback we have been able to improve on presentation and make sure everything looks really good. In addition to this, Abi has helped my daughter find her dream home.We can’t thank Abi enough.

Victoria · 12 April 2024

★★★★★ 4/5

Trustpilot

Professional and prompt

As a tenant, I have been pleased with my experience so far. There was an issue at the start of my tenancy which left me without a bed or bed frame, however this was dealt with appropriately by Melissa, my property manager, who brought the matter to the attention of the landlady and quickly resolved the issue. Melissa is prompt to respond to emails and calls. I also appreciate the fact that she has taken into account that my job (teacher) means I am often unavailable for phone calls, opting instead to correspond via email which is much more ideal for me. Overall, I am satisfied, thank you Melissa and Prospect.

Ben · 12 January 2021

★★★★★ 5/5

Facebook

Kurt was absolutely fantastic as was the advice he gave, I was confused and out of my depth but his confident, bubbly, welcoming and informative approach helped me understand all the ins and outs of things Ifound overwhelming previously. Great staff and great company. Thank you for the advice!!

Ashley · 26 September 2020

★★★★★ 5/5

Google

Prospect is an amazing agency and people like Max are the reason it is so loved. Max is extremely courteous and customer friendly. We loved each interaction we have had with Prospect thought Max. Max gives all the details of the deal and understands customers and their needs very well.

Manmeet · 16 March 2024

★★★★★ 5/5

Google

Thanks Samantha Baron, for always being available to assist us with any and all querries. Always professional and timeouse ensuring every query is resolved to our satisfaction. Many thanks, it has been a real pleasure working with you. …

Jason · 30 September 2024

★★★★★ 5/5

Trustpilot

I always find Nikki to be extremely…

I always find Nikki to be extremely helpful in co-ordinating any rental property issues with trades that need to carry any work. Nikki makes my life as a landlord so much easier!

Steven · 12 May 2026

★★★★★ 5/5

Trustpilot

Chloe Reilly has been my manager…

Chloe Reilly has been my manager of my property for about three years at Prospect. I have found her helpful, active, constructive and pleasant. I appreciate being reminded about when the gas certificate etc is due.I like the way Prospect keep me abreast of my responsibilities as landlord, and am very glad to receive the Inspection reports which include so many photos of my property's rooms and garden.

S · 5 November 2022

★★★★★ 5/5

Trustpilot

Stand out Agents who deliver!

Prospect are stand out estate agents, they really are moral and have a human approach. We had a retirement property for 2 years that had been with 2 other agencies previous, and it never even got a single viewing, we decided to make a change and go with Prospect after meeting Ryan and I’ll admit I was hesitant as we had been over promised and forgotten about twice before, but it was the best decision we made. Within 3 weeks Prospect had a viewing, the following day we had an offer and within 2 months it sold! It just shows that they targeted the right audience, took the listing seriously despite it not being worth as much as others and didn’t waste our time by just wanting a listing. Huge shout out to Ryan & Nicole - you were so polite & genuine throughout the entire process - but honestly everyone we spoke to who worked at Prospect was equally as professional and I never felt like I had with previous agents. Sorry it took me so long to getting round to writing this review!

Stacey · 10 December 2020

★★★★★ 5/5

Trustpilot

Achieved the impossible..

I've been letting my property through Prospect for some time and as they have always looked after it so well I decided to speak to them about potentially selling, despite them securing me a new tenant in what felt like a matter of minutes. I wasn't overly hopeful as the property needed some updating however I spoke to Ryan at the Maidenhead branch and agreed to let him have the property for 4 weeks to see if he could secure a sale, he in turn marketed the property and found a buyer within 2 weeks. Throughout the initial process Ryan was up front and told me what to expect, I didn't feel that he was pushing me into anything and communication was regular and very open. I would be happy to recommend Prospect for both letting and sales as I've always had nothing but great service from them.

Andrew · 17 November 2020

★★★★★ 5/5

Trustpilot

Property manager review

We rented out a property for 17 months with Prospect and I must admit, we were lucky to have been appointed Julie Jacobs as our property manager. Very honest, reliable and above all extremely helpful with everything, especially with any of maintenance issues we had during the stay. Julie is very kind and humble and would go out of her way to help out. Thank you so much Julie for everything you did for us.

Zoya · 17 November 2021

★★★★★ 5/5

Trustpilot

After having three valuations and…

After having three valuations and meeting with three different Estate Agents,I decided to market my property with Ryan Tucker at Prospect.Ryan stood apart from the other agents for his genuine enthusiasm for the property and he also said what I wanted to hear in terms of market strategy and level of service Prospect could provide.His actions proved to be as good as his word and the team secured a sale quickly,they seemed to be always one step ahead and I never had to chase them once from start to finish.Once the property was Under Offer, Nicole called to introduce herself as the dedicated chain chaser. Nicole was an added bonus to the service,she was totally supportive throughout and made sure the sale ran smoothly.Also a mention for Jordan-superb top.Very happy ,thanks to you all.

Helen · 30 October 2020

★★★★★ 5/5

Trustpilot

Prospect were extremely helpful in…

Prospect were extremely helpful in securing a property to rent for me and my wife. As first time renters and with both of us being new to the property market we thought the whole process would be very stressful- however this was far from the case. The team, especially Anna Elema went above and beyond to ensure we understood all the paperwork and documentation involved in the lettings process and always kept us up to date with each step of the process

Dominic · 28 October 2020

★★★★★ 5/5

Trustpilot

Simply the best

Simply put they are the best. My mother died in June and as Executor I called on 3 Estate Agents to value her house. I was fortunate to have Ryan Tucker from Prospect Maidenhead visit. He has been highly professional from the outset and was the only one who gave a realistic assessment in valuing the house. Despite Propects fees being slight higher than the other agents, I definitely made the right choice in choosing Prospect. Ryan and his team have worked very hard to sell my mothers house and we now have a buyer. Throughout I have been given immediate feedback following viewings. I have also been provided with excellent advice and support, in what has been a very difficult and stressful sale due to the behaviour of other family members. If you want an Estate Agent that provides a quality service then use Prospect at Maidenhead.

Alan · 28 October 2020

★★★★★ 5/5

Trustpilot

Chloe Reilly has been my Property…

Chloe Reilly has been my Property manager for the last 18 months. She is a very friendly, helpful and responsive individual. Her work demonstrates a proactive and professional approach and she is always "on top of things." My only reservation is that I wish I had found the Prospect Agency before - my experience with two other agencies was absolutely woeful.Thank you Prospect and Thank you Chloe.

Sandra · 7 November 2022

★★★★★ 5/5

Google

Having just purchased a new home as a first time buyer, Bernadette Martin was extremely helpful, friendly and approachable throughout the entire process. Our transaction took just under 5 months, and Bernadette always kept us well informed …

Tshaydin · 30 September 2024

★★★★★ 4/5

Google

Maidenhead lettings have been very helpful throughout the whole process of evaluating and renting our property. Even helping us complete some repairs left over from our previous tenants. The team are always friendly and helpful. Angus was …

Steve · 30 September 2024