Every review we hold for the Winchester office, from every platform, shown as written. First names only.
★★★★★ 1/5
TrustpilotI have tenancy contract which has…
I have tenancy contract which has finished two month ago and they did not gave me deposit back. There manager is very aggressive and zero polite with people. Contract has started 12th of March and apartment was not ready til 20th of March
Irakli · 10 November 2022
Agent replied · 26 October 2024
We are sorry to hear this and would like to provide a resolution for you. Please email further information and your contact details to socialmedia@savills.com so we can investigate.
★★★★★ 1/5
TrustpilotUseless book a day off for them then…
Useless book a day off for them then they tell me hour before my appointment they can't make it
Bella · 4 July 2024
Agent replied · 26 October 2024
Hi Bella, we are incredibly sorry for the cancellation; please let us know if an alternative time has been arranged, or provide more details to socialmedia@savills.com so we can look into arranging an appointment for a time that is convenient with you.
★★★★★ 5/5
GoogleHaley was a great communicator, we were purchasers of a property Savills advertised and Haley kept us informed all the way, she was efficient and quick too!
Sue · 25 October 2022
★★★★★ 1/5
TrustpilotNon existent
I really value customer support and the entire process here was shoddy. I was the sole bidder on the property for a number of weeks, no proactive communication and when eventually contacted several weeks later the price had now increased significantly without any notice to me. They only engage when seeking to encourage frenzy bidding, otherwise they have no interest.
David · 15 October 2018
Agent replied · 26 October 2024
Hi David, we're sorry to hear this. Savills endeavours to give the best possible service so we would like to investigate your comments further, please can you email Carole Bratt, Director of Customer Relations, at CBratt@Savills.com? Thanks
★★★★★ 5/5
GoogleSavills worked hard for us in a difficult market but really came into their own holding together a fragile chain and push towards a completion in time for Christmas. Special mention has to go to Haley Prescott who was energetic and relentless in getting us over the line. She was also great to work with
Campbell · 25 October 2020
Agent replied · 24 October 2024
Dear Campbell, feedback is an invaluable reminder of the things that are important to our clients so thank you for taking the time to review our performance. I am delighted your experience of Savills was such a positive one.
★★★★★ 5/5
TrustpilotWas very happy with the whole…
Was very happy with the whole experience at Savills. Very professional and helpful. A whole team familiarised themselves with the property and gave useful feedback. Becky helped to keep the communication between vendors/buyers/estate agents which hastened the whole process. Would definitely recommend.
Fee · 13 November 2022
Agent replied · 26 October 2024
We are so pleased that everything worked out successfully for you. Thank you for providing us with an update and for taking the time to review our service.Regards,Becky
★★★★★ 5/5
TrustpilotThumbs up to Emma, the best lettings coordinator that takes great care of customer’s needs
I wish to express my heartfelt and sincere appreciation to Ms Emma Kohler, she was my lettings coordinator since I purchased the apartment in Jan 21. She is extraordinarily effective and helpful in handling every matters relating to my rental issues and other enquiries, the information she provided are informative.
Zi · 27 October 2021
Agent replied · 26 October 2024
I really appreciate your kind feedback. I am very pleased we were able to help and wish you all the very best for the future!Regards,Emma
★★★★★ 5/5
TrustpilotVictoria Short from the Stamford Office…
Victoria Short from the Stamford Office dealt with the sale of our property recently. We found her to be polite, efficient and enthusiastic at all times in her dealings with us and she kept us well informed throughout - she was a pleasure to deal with.
Just · 24 May 2022
Agent replied · 26 October 2024
Thank you for your review, its much appreciated.Regards, Victoria
★★★★★ 5/5
TrustpilotMy sale: Savills at Bristol
Excellent service. Richard and Kirsty were extremely pro-active and worked hard at moving things forward. Richard sometimes seemed surprised at the speed with which the sale was going but that was because of his efforts.
Cara · 19 August 2021
★★★★★ 1/5
TrustpilotWorst commercial letting agent ever
Worst commercial letting agent ever. Savills did not care about the tenants at all. Maybe it is because I am in the affordable space. They have construction work frequently without noticing us. They play around with air conditioning without telling us either. The lady that is responsible even avoiding us by having receptionist lie for her saying she was on holiday.
Ying · 19 July 2017
Agent replied · 26 October 2024
We are sorry you are unsatisfied with the service you have received. We would like to investigate the comments and issues you have raised in your review as soon as possible. Please email your contact details directly to cbratt@savills.com so that we can address your concerns.
★★★★★ 5/5
GoogleAbsolutely brilliant service from Ella. Everything has gone so smoothly and all completed so fast!! Couldn’t recommend her enough xx
Sarah · 27 May 2024
Agent replied · 24 October 2024
Thank you for leaving a wonderful review, Sarah. I am pleased to her Ella delivered a swift and efficient service for you.
Best Wishes, Laura Lane - Regional Lettings Director
★★★★★ 5/5
TrustpilotWorking with Kitty Haley
Working with Kitty Haley on the purchase of my new flat has been a pleasure. Kitty was always prompt in responding to any questions and professional in everywhere.
KL · 3 August 2022
★★★★★ 5/5
GoogleSavills have been great in assisting me with my first home. I couldn’t recommend them enough. Especially Sally who went above and beyond to ensure my completion date was met.
Thank you all so much and thank you for the card you sent.
Alex · 26 October 2018
★★★★★ 5/5
TrustpilotFlat Sale
Savills sold my flat in Kings Cross. They were professional, helpful, supportive and straight forward. It was a tricky sale and they managed it with confidence, skillfulness and good humour. In particular, Tom Willing, who was a delight to deal with and have in my corner.
Jessica · 31 March 2022
Agent replied · 26 October 2024
I am very grateful for your lovely review and glad my team and I were able to secure the sale for you. I hope to work with you again in the future.Regards,Tom
★★★★★ 5/5
Trustpilotattentive and helpful
Tami was attentive and helpful. Plenty of constructive effort on my behalf for which I was grateful.
Doug · 17 July 2023
★★★★★ 5/5
TrustpilotThis is an incredibly professional and…
This is an incredibly professional and client focused agency. Olivia in particular went above and beyond to ensure that our specific needs were met. We are now happily settled in our home which meets all of our requirements. We highly recommend Savills if you want to find your ideal home.
Berna · 27 July 2021
Agent replied · 26 October 2024
Thank you, it was our pleasure. We know that moving house can be a difficult time so it’s great to hear that we made it that little bit smoother for you.
★★★★★ 5/5
TrustpilotKitty O'Sullivan
I would highly reccomend Kitty O'Sullivan to anyone who is in need of a real estate agent. She has been professional, supportive, helpful, easy to communicate and fast throughout the entire process. She provided updates to me on everything that was being done and she made herself available even after work hours.
Dora · 23 February 2021
Agent replied · 26 October 2024
We’re so pleased that everything worked out successfully for you. Thank you for letting us know and for taking the time to review our service.
★★★★★ 5/5
TrustpilotSimply unbeatable service from Ram…
Simply unbeatable service from Ram Bekir. If I could rate six stars, I would. Expert and helpful guidance on insuring a block of four maisonettes Thanks a million. Ram. Yee art a gentleman and a scholar. And there aren’t many left. Amen David Soanes
Soanes · 20 June 2022
Agent replied · 26 October 2024
It was a pleasure - and we really appreciate you leaving such a lovely review, wishing you all the best for the future.Kind regards, Ram
★★★★★ 5/5
TrustpilotVery attentive and professional service
Very attentive service and an agent that actually provides the service they charge for. Extremely professional staff.
Tim · 27 June 2024
Agent replied · 26 October 2024
Thank you for taking the time to review our service, Tim - feedback is always incredibly helpful.I’m delighted that we met your expectations.
★★★★★ 5/5
TrustpilotThe whole experience was excellent
The whole experience was excellent. It was a tricky sale, selling my mother's house with all the family, with their sometimes conflicting views, to keep happy, but Jamie and other staff made the whole process as easy as it could possibly have been. I could not speak more highly of Savills.
Mr · 10 May 2021
Agent replied · 26 October 2024
Thank you, it was our pleasure. We know that selling a house can be a difficult time so it’s great to hear that we made it that little bit smoother for you.
★★★★★ 5/5
GoogleWe would like to thank Giles Muddle and his team in the Winchester sales office for their total professionalism and outstanding service from the initial valuation meeting through to completion. We cannot recommend Giles highly enough to anyone considering selling their home.
Richard · 26 October 2018
★★★★★ 5/5
GoogleWe had superb service throughout a difficult and long selling process. Jon Lacey could not have been more helpful - highly efficient, energetic, an excellent communicator and always 'batting' for us. You were a star, Jon. Thank you very much.
John · 26 October 2019
★★★★★ 5/5
TrustpilotI found Duncan Petrie to be hugely…
I found Duncan Petrie to be hugely helpful with what is a somewhat unusual situation. He was quickly able to see the challenges I faced and clearly put my interest first, before any commercial consideration of his own.I'd recommend him!
David · 11 November 2022
Agent replied · 26 October 2024
Thanks David, it's been a pleasure to work with you and wish you all the best.Regards,Duncan
★★★★★ 5/5
GoogleMany thanks to the sales team in Savills Winchester office of Haley, Steven and Emily for make the sale of a long term family home possible, achieving the asking price and the managing the process to completion with minimum effort required by ourselves.
Carolyn · 24 September 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.