Trusted Agent profile

Savills Winchester reviews

4.2

★★★★★ Great

2,019 reviews across 2 platforms

1 Jewry Street, Winchester, SO23 8RZ, Winchester SO23 8RZ

Savills's Winchester office at 1 Jewry Street is rated 4.2 out of 5 across 2,019 reviews on two platforms, including 212 Google reviews rated 4.9. The 1,807 Trustpilot count is for the whole business. Checked 9 October 2026.

Google logo

4.9 / 5

212

Reviews on Google

This office

Trustpilot logo

1,807

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Winchester office, from every platform, shown as written. First names only.

5/5

Trustpilot

Shikha was really helpful

Shikha was really helpful. My fridge broke down and she liaised with the landlord and several people to get the cupboard out and a new fridge in. I have a busy job and could not co-ordinate being in for all the visits. However Savills are always so helpful in making sure things can happen as quickly as possible. I'm really grateful for the communication and clarity - made a stressful situation much more manageable.

Farzana · 28 August 2026

Agent replied · 26 October 2024

Thank you so much for your review, Farzana. It's much appreciated. If you need anything further please don’t hesitate to contact us.

5/5

Trustpilot

Thank you to Tanika at Savilles

I found Tanika who works as Savilles to be friendly, professional and honest also which helped me to make informed decisions for viewings that she had also organised for myself to find a rental property. I found Tanika also took the time to answer any questions that I had as I had not rented for nearly 10 years and a lot had changed in that time and this was extremely helpful in my search of a property. Tanika was thorough in her approach when sharing potential properties with myself which gave me the confidence to find a rental property which ticked all the boxes that I wanted in my opinion. Many thanks for your help Tanika, from a happy customer, Tracey

Tracey · 5 May 2026

Agent replied · 22 June 2026

Thank you for taking the time to leave feedback, Tracey. We’re so glad that you appreciate Tanika/ we’re delighted to hear that you enjoy being part of the Savills team…. We are always working on being even better, so if you have any feedback or suggestions, please email socialmedia@savills.com so we can review.

5/5

Trustpilot

Extremely smooth end of tenancy experience thanks to the Savills staff

Shan Elario has been extremely helpful and supportive in the whole end of tenancy process. We were stressed and busy with our home move and he made sure that any issues with the end of tenancy were addressed swiftly and resolved to the satisfaction of both us and the landlord. We really appreciate his professionalism and diligence through the entire process.

Zeena · 21 August 2026

Agent replied · 23 September 2026

We are so pleased that everything worked out successfully for you, Zeena. Thank you for providing us with an update and for taking the time to review our service.

1/5

Trustpilot

Never return calls!!

I have just received yet another mailing from Savills (Truro), offering their services in selling my house. This is ironic, in that we have phoned them twice to get a valuation, but no-one returns the call. If fact, last tome the office didn't answer - it rang for ages and then got put through to their nationwide coordinator. Clearly Truro were too busy to get in touch, but if they can't be bothered to try and get buyers on the books, heaven help anyone interested in trying to purchase a property!

PZH · 18 February 2026

Agent replied · 19 March 2026

We're very sorry to hear about your experience with our Truro office. You should always be able to rely on timely communication, especially when requesting a valuation, and it’s clear we have fallen short on this occasion. If you would be open to it, we would appreciate the chance to put this right. Please feel free to email your contact details to socialmedia@savills.com so we can arrange for someone to contact you.

5/5

Trustpilot

Petworth Office. Daniel was superb in every way

Daniel was superb in every way. From the moment I signed on with Savills he handled every detail promptly and efficiently. Beyond my expectations. I had some heath issues in the middle of the sale and had to pause everything for a month. Daniel kept in constant contact with my buyer and myself. He was always considerate and very polite. He is an asset to the firm.

Mooney · 27 May 2026

Agent replied · 22 June 2026

Thank you so much for your review, Morgan. It's much appreciated. If you need anything further please don’t hesitate to contact us.

5/5

Trustpilot

Bailey Chan is superb

Bailey Chan is superb. As a landlord, I don't have to worry about anything. I always want to treat my tenants well and Bailey has the same approach. He approaches every task with meticulous detail and communicates with me clearly and always on time.

Website · 10 September 2026

Agent replied · 23 September 2026

We are so pleased that everything worked out successfully for you. Thank you for providing us with an update and for taking the time to review our service.

5/5

Trustpilot

Many thanks to James Abbott and his excellent team in Stamford

I sold my house in Stamford through James and his team at Savills Stamford. Many agents were competing for the business - I was glad I chose Savills as in a difficult market they provided an efficient and smooth service with excellent communication throughout. Thank you!

Sophia · 28 August 2026

Agent replied · 23 September 2026

We are so pleased that everything worked out successfully for you, Sophia. Thank you for providing us with an update and for taking the time to review our service.

5/5

Trustpilot

Savills did a great job

Savills did a great job both at inception, during tenancy and at the end of it. They have always been proactive to address any item we raised and addressed it promptly. Special thanks to Fiona Wither who has been our main contact.

Matteo · 28 August 2026

Agent replied · 23 September 2026

Thank you for taking the time to review our service, Matteo - feedback is always incredibly helpful. I’m delighted that we met your expectations.

5/5

Trustpilot

Roshni has been our Property Manager…

Roshni has been our Property Manager since December 2025 and we have been very pleased with the service received. We will be sad to see Roshni go and look forward to working with our new Property Manger.

Rigby · 3 September 2026

Agent replied · 23 September 2026

Feedback is an invaluable reminder of the things that are important to our clients, Rigby. So thank you for taking the time to review our performance. I am delighted your experience of Savills was such a positive one.

5/5

Trustpilot

Great support

Shikha has been incredibly helpful, organised and responsive. She’s managed to sort out most of the issues with our property after we’d struggled to get things resolved for around six months with our previous property manager.

A · 3 September 2026

Agent replied · 23 September 2026

Thank you for taking the time to leave feedback, A Pvl. We’re so glad that you appreciate Shikha. We’re delighted to hear that you enjoy being part of the Savills team…. We are always working on being even better, so if you have any feedback or suggestions, please email socialmedia@savills.com so we can review.

1/5

Trustpilot

Absolutely useless company

I have to say that if you are a buyer-forget about it, they are not interested in selling properties and if you are a seller,forget about it, they are not interested in selling your house. Absolutely disgraceful company. Why do you even want to list your property with them is the main question. They don't pass on messages or offers to the vendors and don't respond if you are interested in viewing either.

Tibu · 17 September 2026

Agent replied · 23 September 2026

Thank you for taking the time to share your feedback. We are very sorry to hear about your experience and are concerned by the issues you have raised regarding communication, property viewings, and the handling of messages and offers. As we are unable to identify your case from this review alone, we would welcome the opportunity to investigate your concerns further. Please email us directly at socialmedia@savills.com with your details so that we can look into what happened and address any shortcomings in our service.

1/5

Trustpilot

Talked down to for three months, overcharged on our own statements, complaint response ignored six of eight points

We are landlords who instructed Savills' Maida Vale / St John's Wood office to let and manage a flat in W9 on negotiated terms of 14.4% including VAT, 9.6% letting, 4.8% management. Savills became involved at offer stage on 27 May 2026, the tenancy started on 28 July 2026, and we submitted a formal eight-point complaint on 24 August 2026, under a month into a tenancy we paid a professional agent to run.

Ivan · 26 August 2026

Agent replied · 23 September 2026

Thank you for taking the time to leave your review, we understand that this is currently under investigation with the customer services team.

5/5

Trustpilot

The Legend of Sarah Fernandes - Property Manager Extraordinarie

Sarah Fernandes was our Property Manager. She was an excellent property manager over our 3 year tenancy. She was prompt, professional, and her communication tone was always collaborative. We generally had normal house issues during our tenancy (leaky faucet, replacement window sash) but in one extraordinary circumstance where our radiator started leaking on a Saturday, Savills arranged an emergency plumber to come resolve it over the weekend without fuss.

Chris · 15 June 2026

5/5

Trustpilot

Savills have managed my property for 10…

Savills have managed my property for 10 years. I would like to thank Sarah Fernandes for her outstanding work -the management is now smooth and well organised and I appreciate her proactive role and timely responses.

Claire · 13 June 2026

Agent replied · 26 October 2024

We are so pleased that everything worked out successfully for you, Claire. Thank you for providing us with an update and for taking the time to review our service.

5/5

Trustpilot

Great proactive service from the…letting team at hampstead

Great proactive service from the letting team especially Muhammad Carr who has brilliantly looked after my property and me (!)

Irene · 8 September 2026

Agent replied · 23 September 2026

We really appreciate your kind feedback, Irene. We are very pleased we were able to help and wish you all the very best for the future.

1/5

Trustpilot

Appalling experience

Appalling experience. Savills at Margaret Street cancelled a fully signed, legally binding tenancy agreement just 5 days before move-in because they sold the property. This breach of contract cost me money in non-refundable flights. Agents Natasha Spitz and Mey Hafiz promised to sort out the reimbursement, but then completely ghosted me for over months. Management ignores all formal complaints. While unforeseen circumstances can happen, how can this be justified?

Анна · 22 August 2026

Agent replied · 23 September 2026

Thank you for taking the time to share your feedback. We are sincerely sorry to hear about your experience and understand how frustrating and disappointing this situation must have been, particularly given the proximity to your planned move-in date and the additional costs you incurred. While property sales and changes in circumstances can occasionally arise unexpectedly, we recognise the significant impact this had on you and appreciate your concerns regarding both communication and the handling of your reimbursement request. If you could email further context to socialmedia@savills.com we will investigate.

5/5

Trustpilot

Positive experience as a tenant!

Positive experience as a tenant dealing with Savills. They were responsive and attentive during both the move in and move out of our tenancy. Our property manager Maria was ace - no complaints!

Lewis · 20 May 2026

Agent replied · 22 June 2026

We really appreciate your kind feedback, Lewis. We are very pleased we were able to help and wish you all the very best for the future.

1/5

Trustpilot

Savills are the management company for…

Savills are the management company for the house next door which is rented out. Over 18 months ago, a brick post on the drive which belonged to that house toppled over onto my path. This was reported by previous tenants, new tenants and myself on several occasions but the brick post has not moved and is too heavy for me to pick up and move onto their drive. The inconvenience is to me not the house it belongs to. I cannot use my path to take bins in and out as this prevents it. Apparently, the landlord is also aware. I rang Savills, the management company, several times last year and was fobbed off or advised it will be sorted that week...and it never was and nobody came back to me. Happy to take the fee but not taking up problems caused. If anyone trips over and hurts themsleves (and lets face it any trip can result in a potential death) the claim will be on Savills. I hadn't left feedback earlier as wanted to give them a chance but this is ridiculous!!!! I could only put date of experience as May 25 but it happened in December 24.

Collette · 18 May 2026

Agent replied · 22 June 2026

Thank you for taking the time to share your feedback. We are very sorry to hear about your experience and the frustration this situation has caused you over an extended period. We would like to investigate this matter urgently and ensure it is resolved without further delay. Please could you contact us via email to socialmedia@savills.com with your address and any reference details, so we can escalate this to the appropriate team immediately.

5/5

Google

I decided to go with Savills (Haley) due to her straight talking, realistic and trusted opinion. I wasn’t disappointed at all. What she said, she did. It was a stress free process which is rare to say when selling and buying a house. That’s down to Haley and the team using great communication skills, keeping promises and everyone up to date. I’d definitely, without doubt recommend her and Savills over any other agent, and I’ve experienced most of the local ones to Chandlers Ford which has not a great experience at all.

Vicky · 25 December 2025

5/5

Trustpilot

Thank you

From the start, working with Christianne has been an absolute pleasure. Her professionalism, knowledge, and dedication set a new standard for what great estate management should look like. Every detail of our experience was handled with care, integrity, and genuine enthusiasm.

Lucas · 18 February 2026

Agent replied · 19 March 2026

Thank you so much for your review, Lucas. It's much appreciated. If you need anything further please don’t hesitate to contact us.

5/5

Google

Very impressed with the recent experience using Savills Winchester to sell our property and move, particularly led by Rob Tottle who was professional and knowledgeable and yet helpful on a personal level. It was refreshing to feel the benefits of open, honest and timely communications throughout the whole process. He went above and beyond with assistance on our purchase negotiations too which was helpful to those of us with that only go through the process occasionally. My faith & trust is restored, keep up the good work Rob and team.

Drew · 1 December 2025

1/5

Trustpilot

You are the agents/managing company for…

You are the agents/managing company for Grand Junction retail park in Crewe. You employ Premier Park Ltd to manage that car park who take great delight in sending invoices for non existent infringments. You are aware that this parking company are members of the BPA and they declare that they ‘abide by the BPA terms and conditions’. Well let me tell you, Savills, they do not.There is set down in the BPA how disabled motorists are to be treated. How and where signs are to be placed.(section 4..a, b, c and d. There are NO SUCH SIGNS at Grand Junction and despite me writing and asking Premier Park no less than four times the location of these sign, they will not respond. They are in breach of the BPA. They are also in breach of the EQUALITY ACT 2010. Any person who requires disabled parking does not need a Blue Badge. My carer park in one of these spaces..who themselves under the act is disabled. I am disabled and a blue badge holder. Apparenly on one day when the weather was awful….gales and raining, my carer..in an attempt to get me into my wheelchair and out of the rain as quickly as possible, did, ‘apparently’ not display my badge in a position on the windscreen to suit the person going around the car park looking for ‘victims’. It was lodge in the side window.Premier Park acknowlege I have a blue badge, but still want £170 off me even though I, under the EQUALITY ACT 2010 do not have to display such a badge. My MP is involved and is investigating this company. I, will let this go to court if this is what your management company decide to do and I will call Savills as a witness to explain to the Judge why you allow this under hand company target disabled people in this way.YOUR INTEREST AND OVERWHELMING CARE IS NOTEABLE BY YOUR TOTAL LACK OF RESPONSE. SHAME ON YOU!!!!

Willis · 16 November 2024

Agent replied · 22 November 2024

Thank you for your feedback, we have been in touch with Premier Park for additional context, and we would like to resolve this as a matter of priority. Could you please email your details to us at socialmedia@savills.com so we can fix this with our sincere apologies.

5/5

Trustpilot

Savills are the best

Savills have been truly amazing in this very long journey we have had to buy our beautiful home. Jamie and Sarah were nothing but patient and encouraging when things were not going well. The thing that sticks out for me is how nice they were.....not like the Estate Agents I remember from years ago who basically just wanted to sell the house and get their commission. Jamie cared about us as people and if you ever need to sell your house (or buy one) you cannot do better than SavillsThank you to Jamie & Sarah we love our new home

Jackie · 8 November 2024

Agent replied · 22 November 2024

Thank you for your lovely review, Jackie. It was a real pleasure being able to help you and hope you enjoy the new home.

5/5

Trustpilot

I recently ended my 4-year lease of an…

I recently ended my 4-year lease of an apartment that was managed by Savills. My experience was great - I found the apartment that met all my needs quickly and throughout my stay all issues were being resolved and attended to promptly and professionally. In the past year Angus helped me quite a lot, for which I'm very grateful. Highly recommend!

Olena · 17 August 2026

Agent replied · 23 September 2026

Thank you for your feedback, Olena. It really helps us review our own performance and ensures our service is the best it can be. We wish you all the very best in your new home.

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Read Savills's Google reviews

Questions about Savills Winchester

How many reviews does Savills Winchester have?

Savills's Winchester office has 2,019 reviews across two platforms: 212 on Google, 1,807 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.

What is Savills Winchester's rating?

Savills Winchester is rated 4.2 out of 5 across all 2,019 reviews, and 4.9 out of 5 on Google from 212 reviews, checked 9 October 2026.

Where is Savills's Winchester office?

Savills Winchester, 1 Jewry Street, Winchester, SO23 8RZ, Winchester SO23 8RZ.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.