5/5
Great Service
Many thanks Ritesh for all your help, prompt replies and advice
Agent replied · 23 September 2026
Thank you for your lovely review, J Kerr. It was a real pleasure being able to help you and hope you enjoy the new home.
Trusted Agent profile · Winchester
★★★★★
2,019 reviews across 2 platforms
1 Jewry Street, Winchester, SO23 8RZ, SO23 8RZ
Savills's office in Winchester, at 1 Jewry Street, is rated 4.2 out of 5 across 2,019 reviews on two platforms, including 212 Google reviews rated 4.9.
Every review we hold for the Winchester office, from every platform, shown as written. First names only.
5/5
Great Service
Many thanks Ritesh for all your help, prompt replies and advice
Thank you for your lovely review, J Kerr. It was a real pleasure being able to help you and hope you enjoy the new home.
5/5
Yato Konde-The deal breaker
I was planning to give the company (who I was sure is a great company in the field when I first contacted them) one star and bad review due to the bad experience and stress I was put under due to negligence I had during the renting procedure at the beginning. Yato Konde is the reason why I am giving it 5 stars.Yato is an outstanding apartment manager who truly prioritizes her tenants' comfort. From the start, her professionalism and warm demeanor absorbed all my anger and stress and made me feel calm and relaxed and made me feel I was at home. She communicates effectively, addresses concerns promptly, and maintains the property impeccably. What sets her apart is her genuine care for residents; she fosters a welcoming community and has a positive attitude. Yato's dedication and good manners create an enjoyable living experience, making her highly recommended as a manager.If I want to summarise it is: Professionalism, Dedication & Care
Thank you for taking the time to leave feedback/to share your opinion, NM. We are always working on being even better, so if you have any feedback or suggestions, please email socialmedia@savills.com so we can review.
5/5
Excellent service from start to finish
Savills and Gabriella in particular have been very helpful every step of the way throughout the whole process. I was the buyer in this property purchase transaction, and although Savills were obviously representing the seller, I feel they have been fair and constructive when we hit some roadblocks along the way and they facilitated the dialogue, which was much appreciated. Gabriella is energetic, straight to the point and efficient but also very perceptive and supportive, which is a great combination. She will also go the extra mile to find the answer to any request/ question you may have. Wouldn't hesitate to recommend and would definitely use their services again.
Thank you, AB, it was our pleasure. We know that moving house can be a difficult time so it’s great to hear that we made it that little bit smoother for you.
5/5
Fantastic Experience with Stephanie at Savills
I had an excellent experience working with Stephanie Thompson from Savills. From start to finish, she was professional, responsive, and truly went above and beyond to ensure everything ran smoothly during my tenancy. Any issues I raised were handled promptly, and Stephanie was always easy to reach. Her attention to detail and dedication to her clients made the entire process stress-free.I highly recommend Savills, especially if you’re fortunate enough to work with someone like Stephanie. A fantastic agent and a great company!
We are so pleased that everything worked out successfully for you, Zhandos. Thank you for providing us with an update and for taking the time to review our service.
5/5
Savills have been incredibly helpful for a number of months regarding a purchase especially Haley. I cannot thank her enough for all the efforts she has made to ensure this proceee as smooth as possible as it hasn't been easy. Haley has offered my partner and I help throughout and nothing is ever too much terrible. Haley is a credit to Savills and I would highly recommend the company becuase of Haley. I would like to express my sincere gratitude to Savills for their outstanding support throughout our property purchase, with particular appreciation for Haley. Over the past several months, Haley has consistently demonstrated exceptional professionalism, dedication, and empathy during what has been a complex and often challenging process. Her proactive approach, clear communication, and unwavering commitment to helping both myself and my partner have made a significant difference. Haley has gone above and beyond at every stage, no request has ever been too much, and her ability to navigate difficulties with grace and efficiency has been invaluable. Haley is a true asset to Savills. Her expertise and personal care have not only made this experience far smoother than it might otherwise have been, but have also left a lasting impression. I would wholeheartedly recommend Savills based on the exemplary service we received from Haley.
5/5
Highly professional organization
Highly professional organization. I had an estate agent prior to Savills who was just awful, so I have a very good like for like comparison and the difference was night and day. Savills was responsive, professional, and efficient. If you're a tenant I would recommend looking for a flat that they manage. If you're a landlord, your property will be much better looked after with them than others out there.
We are so pleased that everything worked out successfully for you, AAM. Thank you for providing us with an update and for taking the time to review our service.
5/5
Great service thanks to Jack
We have been renting through Savills for 3 years now and have had numerous property managers through that time. Jack Iveson has been our property manager for a year now and has been simply incredible, for all issues no matter how big or small. We recently had a huge issue with the drains and he was amazing, advocating on our behalf to the building managers, coordinating all the drainage teams and being nothing short of relentless meaning that the issue was sorted a lot quicker than it would have been without him.He is always available to us, very responsive on emails, updated us regularly wherever possible and is the only property manager we have ever had that has actually picked up the phone to us!Thank you so much Jack, we are hugely grateful to you! He is an asset to Savills.
Thank you so much for your review, Robbie. It's much appreciated. If you need anything further please don’t hesitate to contact us.
5/5
I had a fantastic experience during my…
I had a fantastic experience during my tenancy with Savills at the property on Boleyn Road, with Ritesh Gopaul as our property manager. From the start, communication was always prompt, professional, and helpful. Ritesh made sure any concerns or maintenance issues were addressed quickly, and I consistently felt supported throughout my time as a tenant.The deposit negotiation process at the end of the tenancy was especially smooth. Everything was handled fairly and transparently, with no unnecessary delays or complications, making the moving-out process much less stressful.I highly recommend Savills, and a special thanks to Ritesh Gopaul for his outstanding service!
Thank you for your feedback, Will. It really helps us review our own performance and ensures our service is the best it can be. We wish you all the very best in your new home.
5/5
5/5 experience
I’ve had the pleasure of working with George Pride, and I can confidently say he is the best agent I’ve ever worked with. George Pride is incredibly supportive, detail-oriented, and always thinking several steps ahead. Whether it’s answering questions or addressing concerns, he responds promptly and thoroughly, making the entire process seamless. I never have to chase or remind him of anything, his proactive approach takes all the stress out of the equation. If you’re looking for someone reliable and forward-thinking, George Pride is your person. Highly recommend!
We really appreciate your kind feedback. We are very pleased we were able to help and wish you all the very best for the future.
5/5
Exceptional professionalism, support and communication
Savills were excellent from the outset when they viewed my house and gave an honest appraisal of what I could expect in a difficult market. Millie led throughout the sale process and achieved a sale in only two weeks of marketing my property. Millie was exceptional - great skill at viewings, excellent communication and always contactable, easy to deal with and negotiated the sale so professionally and efficiently. Overall a real asset to Savills and I wouldn't hesitate to recommend her to sell your home.
5/5
Slick and attentive service…
Olivia was very responsive throughout the process. She appeared to know the property well and managed to show us round twice in 3 days. All questions were answered quickly. The process of signing the agreement was super slick. Olivia has remained available and helpful right up to move in date!
Thank you for your kind words and for taking the time to post a review, Lynden. I’m delighted you are pleased and that we were able to achieve such a successful outcome on your behalf.
5/5
Claire Newbury Excellent
I sold my house in Sep 24 by Savills Newbury.Claire was dealing with the sale she was excellent and keep me up to date with what was going on. We had a few up and down but Claire keep calm and got it sorted.The day I was leaving Claire turned up I was so glad to see her I was so behind with getting thing done.Claire got stuck in done the hovering and cleaning the kitchen I have to say a big Thanks to her.
Thank you, Susan, it was our pleasure. We know that moving house can be a difficult time so it’s great to hear that we made it that little bit smoother for you.
5/5
Helpful and Prompt and Great Reah
We have had dealing with Savills for 5 years. We received very good service. Their reply was prompt and they were very good at sorting out the problems we faced which were quite a few. Reah our point of contact made it easy for us and always answered our queries and guided us through when we were not sure how to sort out the issues. Thanks Reah. Robert Shutt;erworth also helped when Reaf=h was not around.Overall we are very happy with the service we have received
Thank you for your feedback. It really helps us review our own performance and ensures our service is the best it can be.
5/5
Outstanding service from Chloe at Savills Tunbridge Wells
Our rental search came with complications - a non-standard financial profile and specific requirements for the right property. Chloe handled both with patience and professionalism throughout. She was responsive to every query, no matter how detailed, and proactive in keeping things moving. Most importantly, she guided us through a vetting process that our circumstances made genuinely challenging, advocating on our behalf and ensuring nothing fell through the cracks. It would have been easy for an agent to deprioritise a difficult application, but Chloe did the opposite. We'd recommend her without hesitation.
Thank you for your kind words and for taking the time to post a review, Jan. I’m delighted you are pleased and that we were able to achieve such a successful outcome on your behalf.
1/5
What a terrible untrustworthy company
What a terrible untrustworthy company. They are responsible for Talbot Green Shopping Centre and they have employed SmartParking , an immoral and corrupt parking enforcement agency to monitor the parking there. After a couple of email exchanges with someone at Savills they stopped responding and refused to call back my enquiries. They are only interested in revenue from parking charges. Further showing why high street shopping is dying, because of Savills decision to use a highly dubious parking enforcement company that is completely without morals and acts illegally. I wouldn't trust them as a company at all.
Thank you for sharing your feedback. We’re sorry to hear about your experience at Talbot Green Shopping Centre and the frustration this has caused. Could you please email additional details about who you have been dealing with at Savills and we can investigate (email: socialmedia@savills.com).
5/5
Supportive Staff and excellent service
I've had an excellent experience with Savills, thanks to the exceptional service provided by Oliver Hudson. From the first day I moved in, Oliver has been incredibly supportive, always prompt with his replies, and efficiently addressing my various requests. He consistently liaised with the landlord on my behalf, ensuring everything was handled smoothly. His dedication and attention to detail have truly made the process seamless. I highly recommend Savills for their professional and reliable service.
Thank you so much for your review, Rony. It's much appreciated. If you need anything further please don’t hesitate to contact us.
1/5
“Terrible experience with this agency
“Terrible experience with this agency. Over the course of a year and a half, I had more problems than anything else. Communication was very poor, issues were handled slowly, and the overall organisation seemed inefficient. It often felt like team members were not communicating with each other, which created even more confusion and stress. Overall, I found the service highly unprofessional. If it were possible to give 0 stars, I would.”
Thank you for taking the time to share your feedback. We’re very sorry to hear about your experience and the frustrations you’ve described. Providing clear communication, efficient service, and a well-coordinated team is something we take very seriously, so it’s disappointing to learn that we did not meet those expectations in your case. We would genuinely appreciate the opportunity to look into this further and understand what went wrong, as this will help us improve our processes and prevent similar situations in the future. If you’re open to it, please contact us directly: socialmedia@savills.com.
5/5
Thank YOU - Antony and Savills
It was amazing to work with Savills , particularly with Antony Cherriman. While he was utmost professional, he took time to understand our requirements and was very patient with all our questions , and being first time buyers in UK, we had a ton of them. Never at anytime did I feel that I was being brushed off. Antony was supportive right from the beginning of our search and even when I reached out to him after the purchase was complete , he was amazingly helpful. Thank you , Antony and Savills for not just finding us a house but also for ensuring that we found the home that we always dreamt of!!
Thank you for your lovely review, Prashanth. It was a real pleasure being able to help you and hope you enjoy the new home.
5/5
We sold our lovely barn conversion…
We sold our lovely barn conversion through Savills at Chorleywood. Sue and her team were highly professional. Communication throughout the process was spot on. I would have no hesitation in recommending them. In fact, I have recommended them to a friend who is selling a home. Thank you.
4/5
My experience at Savills was a little…
My experience at Savills was a little mixed and it took a long time to sell the property at a much lower price than we hoped for. However I did want to take this opportunity to commend Sofia Da Silva and especially Lucy Kershaw-Staines who took on the mantle more latterly and was excellent in her endeavours, and communications and competence levels. She was so good I would recommend her to any employer!
Thank you for your feedback, Catherine. It really helps us review our own performance and ensures our service is the best it can be.
5/5
Prompt & Professional
I have had a smooth and professional experience with Savills, right from first inquiry in a property through to Savills managing it. Our property manager Aliya Charnley has been very prompt and helpful in dealing with any queries or issues with the property. Certainly the most responsive and professional property manager / estate agent I’ve dealt with in my years of renting and will happily rent with Savills again in future as a result.
Thank you for taking the time to review our service, Jonny - feedback is always incredibly helpful.I’m delighted that we met your expectations.
5/5
Tina & Team save the day!
After moving out of my rental property listed with Savills I’d made an error on the return deposit form (panic overload thinking someone else was going to get it definitely set in) but Tina and the team jumped into action straight away!The situation was resolved so quickly and I can’t thank them enough - thank you for helping me when being a sausage and typing double numbers!!Really swift and communicative, they definitely saved me a lot of stress and heart ache, thank you again!!!
We are so pleased that everything worked out successfully for you, Becky. Thank you for providing us with an update and for taking the time to review our service.
5/5
Wonderful Experience as a Tenant
As a tenant, I have been consistently impressed with the level of service and care that Tami has provided. From the moment we signed the lease, Tami has been responsive, professional, and proactive in addressing any issues present in the flat. From regular maintenance check-ins to addressing any concerns we've had (which, thankfully, haven't been any so far), Tami has shown a genuine commitment to providing excellent service. Tami keeps us informed about any changes or updates at the property, and is always available to answer any questions or concerns we may have.
Thank you for your feedback, Iman. It really helps us review our own performance and ensures our service is the best it can be.
4/5
Comfortable with Savills
I have been with Savills for over 10 years. After a terrible experience with a previous Letting Agent, Savills has been a breath of fresh air. Communication was occasionally slow at the start, however improved immensely over the years. The team, namely Alex Worrall and Tristan Hickman are very good at what they do and go out of their way to help. I have no complaints a such, however I have held back on giving 5 stars as I would like Savills to be more rigorous in getting competitive quotes for maintenance works. At a time when costs are rocketing, guidance on cost saving opportunities are required more than ever.My main contact, Alex is a little gem. She is polite and quick to support, which is why I remain comfortable and at ease with using Savills
Hi there, thank you for your feedback. We take this very seriously and ask you to get in touch by emailing further detail to socialmedia@savills.com so that we can discuss your concerns.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Savills's Winchester office has 2,019 reviews across two platforms: 212 on Google, 1,807 on Trustpilot (across the whole business).
Savills Winchester is rated 4.2 out of 5 across all 2,019 reviews, and 4.9 out of 5 on Google from 212 reviews.
Savills Winchester, 1 Jewry Street, Winchester, SO23 8RZ, SO23 8RZ.